Telinta and Vida Team Up to Bring AI Agents to Telecom Service Providers
- Telinta has integrated Vida’s AI Agent technology into its TeliCore softswitch platform for ITSPs.
- Learn more at a joint webinar on June 24 – register at telinta.com/vida
SPRINGFIELD, N.J. & AUSTIN, Texas–(BUSINESS WIRE)–
Telinta, a global leader in cloud-based Softswitch solutions, and Vida Global Inc. (NYSE American: VIDA), a leading AI agent operating system, have partnered to bring intelligent multi-language, multi-modal AI agent capabilities to telecom service providers using Telinta’s hosted Softswitch and Billing platform.
Telinta has integrated Vida’s AI agent technology into its TeliCoreTM platform, enabling telecom service providers to add the power of AI agents to popular services like Hosted PBX, SIP Trunking, UCaaS, VoIP calling via brandable Mobile and Desktop Softphones, WebRTC, and other business telecom services.
With Vida, Telinta customers get access to Vida’s platform to provide AI agents to their end-user business customers. Vida AI agents answer inbound calls with intelligent, natural-language responses informed by the end user’s knowledge base and CRM data. During a call, agents can send SMS messages with links to make purchases, access documentation, book reservations, or complete other online transactions. Agents also place outbound calls from predefined lists and return missed calls automatically, so that no customer interaction is lost.
To learn more, join Telinta and Vida for a free joint webinar on Wednesday, June 24, 2026, at 1:00pm Eastern Time.
To register, please visit: www.telinta.com/vida
Vida’s AI Agent OS powers tons of communications and operations across many businesses. Built to move companies from proof of concept to full production, Vida gives enterprises, MSPs, and telecom service providers the tools to build, deploy, and manage AI agent workforces across voice, text, email, and chat — with the visibility, control, and compliance required to operate at scale. Vida AI Agents speak 10 languages by default, and have developed a unique method to register as SIP devices on existing phone systems, making deployment seamless for telecom providers.
Telinta’s cloud-based TeliCore platform is the largest of its kind in the world and has served VoIP providers around the globe since 2002, offering integrated switching, real-time billing, and more. The company offers white-label solutions that enable service providers and their resellers to offer a full portfolio of profitable VoIP services under their own brand and at their own prices.
Both companies will offer special promotions for new customers who sign up in 2026. Telinta will offer new customers a $400 discount on their first monthly invoice. Vida will offer $200 off platform fees for Telinta customers ($500/month plan) for the first three months of service. Vida is also happy to build a no-cost, no-commitment Proof of Concept agent to demonstrate its capabilities firsthand.
“Telecom providers have always been the infrastructure layer for business communication, and with this partnership, they can now be the AI layer too,” said Jordan Gadapee, CMO of Vida. “Vida isn’t just an AI feature. It’s the operating system that lets Telinta’s customers run their entire AI agent business, from deployment to monetization. Together, we believe Telinta and Vida give service providers what they need to deploy intelligent agents across voice, SMS, email, and chat, and turn that into a revenue-generating service for their own clients.”
“For over two decades, Telinta has built a comprehensive ecosystem of industry-leading partners like Vida to help our ITSP customers grow,” said Alex Ferdman, Telinta CEO. “Telecom service providers can use Vida’s AI together with Telinta’s TeliCore platform to better compete and win in the marketplace.”
About Telinta
Founded in 2002, Telinta, Inc. offers secure and reliable cloud-based Switching and Billing solutions for VoIP service providers worldwide. Telinta’s full portfolio of white-label carrier-grade solutions is highly customizable for VoIP service providers and their resellers. This includes Hosted PBX, SIP Trunks, Business and Residential VoIP, UCaaS, VoIP calling with brandable Mobile and Desktop Softphones, WebRTC, and other hosted solutions. Please visit us at www.telinta.com for more information.
About Vida
Vida is an AI agent operating system that enables businesses to build, deploy, manage, and monetize AI agents capable of running business operations and communications. The platform is LLM-agnostic, orchestrating Vida’s proprietary technology with leading large language models and other ancillary AI technologies, including voice, transcription, and OpenClaw, to deliver intelligent, full-stack agents across industries. Vida serves direct enterprise customers and a global network of resellers, agencies, and partners. For more information, visit vida.io.
View source version on businesswire.com: https://www.businesswire.com/news/home/20260601376875/en/
Media Contacts:
Anthony Stiso
Vice President – Marketing and Sales
Telinta, Inc.
+1 973 467-3364 (menu option 1)
Illume PR for Vida
[email protected]
KEYWORDS: United States North America Texas New Jersey
INDUSTRY KEYWORDS: Data Management Technology Telecommunications Software Artificial Intelligence Internet
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