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Pega Named a Leader in Gartner® Magic Quadrant™ for Process Intelligence

Pega Named a Leader in Gartner® Magic Quadrant™ for Process Intelligence

WALTHAM, Mass.–(BUSINESS WIRE)–Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company™, today announced that Gartner has named Pega a Leader in the Gartner Magic Quadrant for Process Intelligence (1). Pega was recognized as a Leader among 13 vendors Gartner evaluated for Completeness of Vision and Ability to Execute across multiple criteria, including Offering (Product) Strategy, Innovation, Product/Service, Customer Experience, and Operations, among others.

Last year this report was published as Gartner Magic Quadrant for Process Mining Platforms 2025, for which Pega was also named a Leader. According to Gartner, “Process intelligence platforms unify process mining, modeling, and monitoring to help enterprises visualize, analyze, and automate processes. As AI scales, organizations can leverage these tools to provide the operational context needed to plan and prioritize the best areas to deploy AI agents.”

The Magic Quadrant evaluated Pega Infinity™, Pega’s suite of enterprise transformation capabilities built on Pega Platform™, Pega’s AI-driven foundation for orchestrating enterprise work and decisions. The evaluation also included Pega Process Mining and Pega Task Mining, which provide visibility into how processes run across systems and how work is actually performed.

Pega Process Mining natively integrates with Pega Blueprint™, the AI design agent that transforms real operational insights into agent-driven workflows. By feeding mined insights directly into Pega Blueprint, organizations can simulate and optimize processes, then automatically convert them into reimagined workflows and applications – accelerating transformation from discovery to tangible outcomes.

These reports are among Pega’s many recent analyst recognitions for its platform and process intelligence capabilities. Recently, Pega was recognized as a Leader in The Gartner Magic Quadrant for Business Orchestration and Automation Technology 2025 (2). In addition, it was recognized in The Forrester Wave: Real-Time Interaction Management, Q4 2025 (3), The Forrester Wave™ for Digital Process Automation, Q3 2025 (4), and The Forrester Wave™: AI Decisioning Platforms, Q2 2025 (5). For more background on these and additional analyst reports, visit www.pega.com/analyst-reports.

Quotes & Commentary:

“As enterprises use AI to modernize and improve how they operate, it’s essential to understand how work gets done and use that insight to drive meaningful change,” said Kerim Akgonul, chief product officer, Pega. “We believe this recognition highlights Pega’s strength in bringing together AI-powered insights across processes and day-to-day work to help organizations run smarter, more reliable agentic workflows with clear oversight, transparency, and real-world context that deliver better outcomes.”

Supporting Resources:

  1. Gartner, Inc., “Magic Quadrant for Process Intelligence, Q2 2026,” by Tushar Srivastava, David Sugden, Marc Kerremans, May 5, 2026

  2. Gartner, Inc., “Magic Quadrant for Business Orchestration and Automation Technology, Q3 2025,” by Saikat Ray, Tushar Srivastava, Marc Kerremans, Arthur Villa, Cathy Tornbohm, Sachin Joshi, October 15, 2025

  3. Forrester Research, “The Forrester Wave™: Real-Time Interaction Management, Q3 2025” by Rusty Warner, November 18, 2025

  4. Forrester Research, “The Forrester Wave™ for Digital Process Automation, Q3 2025” by Craig Le Clair, August 20, 2025

  5. Forrester Research, “The Forrester Wave™: AI Decisioning Platforms, Q2 2025” by Mike Gualtieri, June 10, 2025

Pega is recognized as Pegasystems in this report.

Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates.

Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.

About Pegasystems

Pega provides the leading AI-powered platform for enterprise transformation. The world’s most influential organizations trust our technology to reimagine how work gets done by automating workflows, personalizing customer experiences, and modernizing legacy systems. Since 1983, our scalable, flexible architecture has fueled continuous innovation, helping clients accelerate their path to the autonomous enterprise. Ready to Build for Change®? Visit www.pega.com.

All trademarks are the property of their respective owners.

Press Contact:

Ilena Ryan

Pegasystems

[email protected]

KEYWORDS: Massachusetts United States North America

INDUSTRY KEYWORDS: Professional Services Apps/Applications Technology Software Consulting Artificial Intelligence

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