Pattern Expands Fulfillment Solutions with New Transportation, Returns, and Reimbursement Services
Pattern enhances end-to-end fulfillment and logistics operations with three new integrated solutions
LEHI, Utah–(BUSINESS WIRE)–
Pattern Group Inc. (Nasdaq: PTRN), a leader in accelerating brands on global ecommerce marketplaces by leveraging proprietary technology and AI, today announced significant expansions to its fulfillment and logistics services portfolio with the launch of Pattern Transportation, Pattern ReLo, and Pattern Reimbursements services. These new offerings strengthen Pattern’s position as a comprehensive fulfillment partner, enabling brands to streamline operations while reducing costs and complexity.
Pattern Transportation
Pattern now offers end-to-end inbound transportation services through Pattern Transportation, leveraging the company’s established carrier relationships and transportation infrastructure to deliver competitive rates and simplified logistics coordination.
“Our middle mile network and volume allow customers to ride the rails of our infrastructure so we can pass the savings on to them,” said Rob Hahn, Chief Operations Officer at Pattern. “We take the challenge of scheduling and coordinating with marketplaces off your plate.”
Key Pattern Transportation benefits include:
- Competitive rates through aggregated shipping volume and established carrier relationships
- Shared truckload options for efficient consolidation when full truckloads aren’t needed
- White-glove pickup service with dock door pickup and transportation coordination
- Flexible pricing with both on-the-spot pricing based on market conditions and 3-month lock-in pricing options
- Simplified vendor management by consolidating transportation with existing Pattern fulfillment services
“[Pattern’s] rate came in below what our other brokers were able to get, and we are always going to choose simple and scale when we can,” said Nick Renken, COO of Signal Brands. “Being able to use Pattern and not having to mess with GoRamp or schedule any of that stuff has made it that much easier for us.”
Enhanced Pattern ReLo
Pattern has expanded its reverse logistics capabilities with enhanced Pattern ReLo services, designed to help businesses recover significantly more value from returned merchandise while reducing waste and operational complexity. Pattern’s technology-driven approach helps brands navigate this complex reverse logistics landscape more effectively.
Pattern ReLo delivers measurable results:
- 35% average value recovery from items Amazon deems unsellable through proprietary grading technology
- Comprehensive disposition network including refurbish marketplaces, liquidators, donation-based organizations, and recyclers
- Sustainability focus with solutions designed to minimize landfill waste
- Streamlined processing for existing Pattern customers who can send returns directly to co-located facilities
- Enhanced visibility through returns dashboard providing insights into costs, performance, and environmental impact
“Our workflow can recover an average of 35% of original value after Amazon and other marketplaces deem it unsellable,” explained Rob Hahn. “If we can’t sell the product, we find solutions to avoid landfills through our broad recovery network.”
For Pattern customers already using fulfillment services, ReLo offers the additional advantage of no return shipping costs by leveraging Pattern’s existing transportation network for faster inventory re-stocking.
Pattern Reimbursements
Pattern has launched Pattern Reimbursements, a fully automated service that handles the complex process of filing and tracking marketplace reimbursement claims, particularly on Amazon where sellers frequently miss recoverable funds.
The service addresses a significant industry problem — sellers losing revenue to unclaimed or denied reimbursements on Amazon.
Pattern Reimbursements offers comprehensive automation:
- Complete hands-off processing with automated monitoring and claims filing
- Documentation management leveraging Pattern’s existing shipment records and delivery confirmations
- Lower fees compared to typical reimbursement services that charge 15-30% of recovered amounts
- Marketplace expertise gained from Pattern’s position as Amazon’s largest seller
- Maximum recovery through automated processes that don’t miss reimbursement opportunities
“Our deep expertise as a leading global ecommerce accelerator has allowed us to hone the reimbursement process and automate all the steps,” said Rob Hahn. “We can now offer this service at a low cost compared to other reimbursement software and services.”
The service eliminates the need for brands to manually track transactions, gather documentation, or spend time filing claims, while ensuring maximum recovery of funds owed by marketplaces.
Watch On-Demand Webinar: The Power of Pattern’s End-to-End Fulfillment
Discover how Pattern’s latest features simplify every step of your supply chain and deliver maximum operational efficiency and value to your brand.
Catch Chief Operations Officer Rob Hahn and other Pattern experts as they walk through these new solutions and provide key updates on peak season operations, including:
- How Pattern solves problems with transportation rates and coordination.
- Making Amazon Reimbursements painless through automation.
- How integrated Reverse Logistics streamlines operations and recovers more value from returns.
Watch Now:
About Pattern
Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email [email protected].
For more information about Pattern’s fulfillment solutions, visit pattern.com or contact [email protected].
Forward Looking Statement
This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Such forward-looking statements include all statements other than statements of historical fact, including but not limited to statements regarding future strategies, offerings, rates, value, and value recovery, efficiencies, performance, anticipated results, and timing of any of the foregoing. Forward-looking statements are inherently difficult to predict and involve known and unknown risks and uncertainties. Additional information regarding factors that could materially affect results and the accuracy of the forward-looking statements contained herein can be found in our final prospectus filed with the Securities and Exchange Commission (“SEC”) on September 19, 2025, in our Form 10-Q filed with the SEC on November 6, 2025, and in our subsequent filings with the SEC. While we may elect to update such forward-looking statements in the future, we disclaim any obligation to do so.
View source version on businesswire.com: https://www.businesswire.com/news/home/20251120186527/en/
Media Contact:
Tom Cook
Global Communications
[email protected]
Investor Contact:
Whitney Kukulka
The Blueshirt Group
[email protected]
KEYWORDS: Utah United States North America
INDUSTRY KEYWORDS: Retail Data Management Other Communications Technology Marketing Advertising Communications Apps/Applications Supply Chain Management Online Retail Other Retail Electronic Commerce Transport Delivery Services Software Logistics/Supply Chain Management
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