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Oracle Named a Market Leader in AI Agents and Conversational AI

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Oracle received top ratings across product experience, innovation, and customer value in 2025 ISG Research Buyers Guides for AI Agents and Conversational AI for Workforce


AUSTIN, Texas
, Sept. 18, 2025 /PRNewswire/ — Oracle has been recognized as Exemplary for product and consumer experiences in both the 2025 ISG Research Buyers Guide™ for AI Agents and the 2025 ISG Research Buyers Guide™ for Conversational AI for Workforce. In an evaluation of 20 and 18 vendors respectively, Oracle received the highest overall performance rating in both Buyers Guides and was named a Leader across the most categories. Complimentary copies of the reports are available here and here.

“The rate of AI innovation is faster than any other technology I’ve seen, and organizations need to rapidly integrate AI into their key business processes to remain competitive,” said Chris Leone, executive vice president, Applications Development, Oracle. “We are enabling our customers and partners to leverage advanced generative and agentic AI capabilities, embedded in our market-leading cloud applications and best-in-class AI infrastructure, to drive meaningful change across their organizations. Oracle’s position in these Buyers Guides reflects our commitment to continuous innovation and spotlights the value that our AI solutions offer to customers.”

The ISG Research Buyers Guides are designed to provide a balanced perspective of software providers and products, rooted in an understanding of the business requirements for any enterprise. The Buyers Guides for AI Agents and Conversational AI for Workforce evaluated the following Oracle AI solutions:

  • Oracle AI Agent Studio for Fusion Applications: A comprehensive platform that enables Oracle Fusion Cloud Applications customers and partners to create, extend, deploy, and manage AI agents and agent teams across the enterprise. Easy-to-use tools enable customers and partners to create customized AI agents that address complex business needs and can help drive new levels of productivity.
  • Oracle Fusion Data Intelligence: The next generation of Oracle Fusion Analytics, purpose-built for Oracle Fusion Cloud Applications. Oracle Fusion Data Intelligence empowers organizations to gain strategic insights and maximize business value by unifying AI and analytics across all business applications, turning enterprise data into actionable intelligence.
  • Oracle Cloud Infrastructure (OCI) Data Science: A fully managed platform for teams of data scientists to build, train, deploy, and manage machine learning models using Python and open-source tools.
  • Oracle Cloud Infrastructure (OCI) AI Agent Platform and Development Kit: A fully managed, cloud native solution that enables businesses to quickly and easily build, deploy, and manage AI agents. Users can leverage state-of-the-art large language models (LLMs) to create AI agents that can revolutionize the way they interact with customers, automate workflows, and approach business problems.

The ISG Research Buyers Guide™ for AI Agents and The ISG Research Buyers Guide™ for Conversational AI for Workforce are the distillations of over a year of market and product research efforts. The guides are assessments of how well software providers’ offerings address enterprises’ requirements for AI agent software and conversational AI software.

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About Oracle
Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks
Oracle, Java, MySQL and NetSuite are registered trademarks of Oracle Corporation. NetSuite was the first cloud company—ushering in the new era of cloud computing.

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SOURCE Oracle