French Businesses Gain Performance, Compliance, and Control with 8×8’s New In-Country Data Center
Local deployment reinforces 8×8’s commitment to CX in France with regulatory alignment and regional investment
PARIS–(BUSINESS WIRE)–
To improve the customer experience in France 8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated customer experience (CX) platform provider, has announced the opening of a new data center in the country. The facility supports the country’s stringent data sovereignty and residency requirements, while delivering trust, transparency, and sovereignty.
This investment reflects 8×8’s long-term commitment to France not just as a customer base, but as a strategic growth market and as a company looking to give partners a competitive edge. It enables businesses and public sector organizations to adopt modern, AI-powered communications while meeting all French and EU regulatory obligations, including GDPR and local hosting mandates.
A year of growth in France
The news follows on from a year of strategic growth in the country, including the appointment of Christian Laloy as country lead, a closer working relationship with IT transformation specialists SCC, and a partnership with trade body, the French (Association Française de la Relation Client), AFRC.
“While others choose to operate remotely, we’re investing locally,” said Christian Laloy, Country Manager, France at 8×8, Inc. “Some providers choose not to locate in France and in my mind that shows a lack of respect for the local businesses, the local people and the culture. This new data center makes our position clear: 8×8 is committed to serving French organizations with secure and fully compliant technology and transparency.”
The facility is part of 8×8’s broader initiative to support regulated and security-conscious industries with infrastructure that enables in-country data storage, low-latency access and enterprise-grade reliability.
8×8 and an innovative approach
“8×8 isn’t just entering the market with an innovative approach: by locating its data centers in France, the company helps deliver its customers a high level of data sovereignty, in line with European regulatory requirements,” said Regis Davesne, Director of digital transformation specialists SCC France. “This choice significantly boosts confidence and makes a real difference for customers looking for a solid, reliable long-term partner.”
This is one of several European investments planned for 2025 as the company deepens its presence across high-growth and high-compliance markets.
About 8×8 Inc.
8×8, Inc. (NASDAQ: EGHT) connects people and organizations through seamless communication on the industry’s most integrated platform for Customer Experience – combining Contact Center, Unified Communication, and CPaaS solutions. The 8×8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. 8×8 helps customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. For additional information, visit www.8×8.com, or follow 8×8 on LinkedIn, X, and Facebook.
About SCC France
With a turnover of more than €2.9 billion and over 2,700 employees in France, SCC France supports the digital transformation of its clients in 3 areas: the development of uses and user experience, the modernization of IT infrastructures and openness to the Cloud, and the deployment of network and security strategies. Learn more: https://www.france.scc.com/
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KEYWORDS: France Europe
INDUSTRY KEYWORDS: Data Management Technology Other Technology VoIP Telecommunications Software
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