Commerce Announces Third Quarter 2025 Financial Results

Third Quarter Total Revenue of $86.0 Million, an Increase of 3% Versus Prior Year. Total ARR of $355.7 Million, an Increase of 2% Versus Prior Year. Enterprise ARR of $269.2 Million, an Increase of 5% Versus Prior Year

AUSTIN, Texas, Nov. 06, 2025 (GLOBE NEWSWIRE) — Commerce.com, Inc. (Nasdaq: CMRC) (formerly BigCommerce Holdings, Inc.), a provider of an open, intelligent ecosystem of technology solutions that empower businesses to unlock data potential and deliver seamless, personalized experiences at scale, today announced financial results for its third quarter ended September 30, 2025.

“The third quarter marked another strong step forward in our transformation, with revenue in line with guidance and profitability and cash flow exceeding expectations,” said Travis Hess, CEO of Commerce. “We are now squarely in execution mode, scaling sustainable growth across core offerings and leaning into strategic partnerships with AI leaders like Perplexity, Google, and PayPal to power agentic commerce. As buyer behavior shifts, our differentiated approach, flexible platform, enriched data and AI-enabled experiences, are driving real momentum across B2B and B2C.”


Third Quarter Financial Highlights:

  • Total revenue was $86.0 million, up 3% compared to the three months ended September 30, 2024.
  • Total annual revenue run-rate (“ARR”) as of September 30, 2025 was $355.7 million, up 2% compared to September 30, 2024.
  • Subscription solutions revenue was $64.7 million, up 3% compared to the three months ended September 30,  2024.
  • ARR from accounts with at least one enterprise plan (“Enterprise Accounts”) was $269.2 million as of September 30, 2025, up 5% from September 30, 2024.
  • ARR from Enterprise Accounts as a percent of total ARR was 76% as of September 30, 2025, compared to 74% as of September 30, 2024.
  • GAAP gross margin was 78%, compared to 76% in the three months ended September 30,2024. Non-GAAP gross margin was 79%, compared to 78% in the three months ended September 30, of 2024.

Other Key Business Metrics

  • Number of enterprise accounts was 5,751, down 2% compared to the three months ended September 30, 2024.
  • Average revenue per account (“ARPA”) of enterprise accounts was $46,806, up 7% compared to the three months ended September 30, 2024.
  • Revenue in the United States grew by 2% compared to the three months ended September 30, 2024.
  • Revenue in EMEA grew by 9% and revenue in APAC declined by 3% compared to the three months ended September 30, 2024.

Loss from Operations and Non-GAAP Operating Income

  • GAAP loss from operations was ($0.4) million, compared to ($19.2) million in the three months ended September 30, 2024.
  • Non-GAAP operating income was $8.0 million, compared to $4.3 million in the three months ended September 30, 2024.

GAAP Net Loss, Non-GAAP Net Income and Earnings Per Share

  • GAAP net loss was ($2.2) million, compared to ($7.0) million in the three months ended September 30, 2024.
  • Non-GAAP net income was $6.2 million or 7% of revenue, compared to $4.4 million or 5% of revenue in the three months ended September 30, 2024.
  • GAAP basic net loss per share was ($0.03) based on 80.8 million shares of weighted average shares outstanding, compared to ($0.09) based on 77.9 million shares of weighted average shares outstanding in the three months ended September 30, 2024.
  • Non-GAAP basic net income per share was $0.08 based on 80.8 million shares of weighted average shares outstanding, compared to $0.06 based on 77.9 million shares of weighted average shares outstanding in the three months ended September 30, 2024.

Adjusted EBITDA

  • Adjusted EBITDA was $8.8 million, compared to $5.4 million in the three months ended September 30, 2024.

Cash

  • Cash, cash equivalents, restricted cash, and marketable securities totaled $143.2 million as of September 30, 2025.
  • In the three months ended September 30, 2025, net cash provided by operating activities was $10.6 million, compared to $5.6 million provided by operating activities for the same period in 2024. We reported free cash flow of $7.6 million in the three months ended September 30, 2025.


Business Highlights:

Corporate Highlights

  • The Company announced the availability of Feedonomics Surface, a new solution that simplifies and automates the process of connecting product catalogs to important advertising channels like Google Shopping and Meta. Feedonomics Surface provides Feedonomics’ powerful data optimization and automation tools directly to merchants so they can improve their return on advertising spending with a stronger data feed.
  • The Company announced a new embedded payment processing solution available exclusively to BigCommerce merchants. Powered by PayPal, BigCommerce Payments is slated for a U.S. launch in 2026, with international expansion planned in subsequent phases.
  • The Company announced a new agentic commerce feature with seamless agentic checkout through Commerce’s integration with PayPal, enabling pilot merchants to participate in seamless agentic checkout experiences.
  • The Company announced it is releasing two new Feedonomics applications in the Shopify App Store: Feedonomics for Advertising and Feedonomics for Listings & Orders. These apps provide a robust, formalized foundation that empowers merchants and partners to manage complex, cross-platform operations and scale their business with greater ease.

Customer Highlights

  • Mountain Warehouse, a leading outdoor clothing and equipment retailer, launched its European Union storefront with additional storefronts planned. Mountain Warehouse built a composable storefront with Catalyst and featuring multi-storefront, custom checkout and multi-language functionality.
  • LCA Franchising, a laser, skin care & cosmetic clinic, launched four Catalyst storefronts across Australia, New Zealand, UK and Canada, leveraging BigCommerce agency partner Aligent.
  • F&C Distributors launched its first B2B ecommerce store, updating its operations which had previously been done entirely offline. They integrated with Quickbooks using Webgility and are now working on launching two B2C stores.
  • DriveDen, one of the UK’s leading retailers of premium car travel accessories, has become one of the first businesses in the country to launch an ecommerce site on Catalyst, the next generation storefront technology from leading ecommerce platform BigCommerce. The project was delivered in partnership with Nottingham-based digital agency Rusty Monkey.


Q4 and 2025 Financial Outlook:

For the fourth quarter of 2025, we currently expect:

  • Total revenue between $87.8 million to $92.8 million.
  • Non-GAAP operating income is expected to be between $4.3 million to $9.3 million.

For the full year 2025, we currently expect:

  • Total revenue between $340.6 million and $345.6 million.
  • Non-GAAP operating income between $24.7 million and $29.7 million.

Our fourth quarter and 2025 financial outlook is based on a number of assumptions that are subject to change and many of which are outside our control. If actual results vary from these assumptions, our expectations may change. There can be no assurance that we will achieve these results.

We do not provide guidance for loss from operations , the most directly comparable GAAP measure to Non-GAAP operating income, and similarly cannot provide a reconciliation between its forecasted Non-GAAP operating income and Non-GAAP income per share and these comparable GAAP measures without unreasonable effort due to the unavailability of reliable estimates for certain items. These items are not within our control and may vary greatly between periods and could significantly impact future financial results.

Conference Call Information

The financial results and business highlights will be discussed on a conference call and webcast scheduled at 7:00 a.m. CT (8:00 a.m. ET) on Thursday, November 6, 2025. The conference call can be accessed by dialing (833) 634-1254 from the United States and Canada or (412) 317-6012 internationally and requesting to join the “Commerce conference call.” The live webcast of the conference call can be accessed from Commerce’s investor relations website at http://investors.commerce.com.

Following the completion of the call through 11:59 p.m. ET on Thursday, November 13, 2025, a telephone replay will be available by dialing (877) 344-7529 from the United States, (855) 669-9658 from Canada or (412) 317-0088 internationally with conference ID 6059610. A webcast replay will also be available at http://investors.commerce.com for 12 months.

About Commerce


Commerce
(Nasdaq: CMRC) empowers businesses to innovate, grow, and thrive by providing an open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, Commerce connects the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Trusted by leading businesses like Coldwater Creek, Cole Haan, Harvey Nichols, King Arthur Baking Co., Mizuno, Perry Ellis, SportsShoes and Uplift Desk, Commerce delivers the storefront control, optimized data, and AI-ready tools businesses need to grow, serve diverse buyers, and operate with confidence in an increasingly intelligent, multi-surface world. For more information, visit commerce.com or follow us on X and LinkedIn.

Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. In some cases, you can identify forward-looking statements by terms such as “anticipate,” “believe,” “estimate,” “expect,” “intend,” “outlook,” “may,” “might,” “plan,” “project,” “will,” “would,” “should,” “could,” “can,” “predict,” “potential,” “strategy, “target,” “explore,” “continue,” or the negative of these terms, and similar expressions intended to identify forward-looking statements. However, not all forward-looking statements contain these identifying words. These statements may relate to our ability to successfully execute our rebranding initiative, our increased focus on AI enablement, market size and growth strategy, our estimated and projected costs, margins, revenue, expenditures and customer and financial growth rates, our Q3 and fiscal 2025 financial outlook, our plans and objectives for future operations, growth, initiatives or strategies. By their nature, these statements are subject to numerous uncertainties and risks, including factors beyond our control, that could cause actual results, performance or achievement to differ materially and adversely from those anticipated or implied in the forward-looking statements. These assumptions, uncertainties and risks include that, among others, our business would be harmed by any decline in new customers, renewals or upgrades, our limited operating history makes it difficult to evaluate our prospects and future results of operations, we operate in competitive markets, we may not be able to sustain our revenue growth rate in the future, our business would be harmed by any significant interruptions, delays or outages in services from our platform or certain social media platforms, and a cybersecurity-related attack, significant data breach or disruption of the information technology systems or networks could negatively affect our business. Additional risks and uncertainties that could cause actual outcomes and results to differ materially from those contemplated by the forward-looking statements are included under the caption “Risk Factors” and elsewhere in our filings with the Securities and Exchange Commission (the “SEC”), including our Annual Report on Form 10-K for the year ended December 31, 2024 and the future quarterly and current reports that we file with the SEC. Forward-looking statements speak only as of the date the statements are made and are based on information available to Commerce at the time those statements are made and/or management’s good faith belief as of that time with respect to future events. Commerce assumes no obligation to update forward-looking statements to reflect events or circumstances after the date they were made, except as required by law.

Use of Non-GAAP Financial Measures

We have provided in this press release certain financial information that has not been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”). Our management uses these Non-GAAP financial measures internally in analyzing our financial results and believes that use of these Non-GAAP financial measures is useful to investors as an additional tool to evaluate ongoing operating results and trends and in comparing our financial results with other companies in our industry, many of which present similar Non-GAAP financial measures. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable financial measures prepared in accordance with GAAP and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. A reconciliation of our historical Non-GAAP financial measures to the most directly comparable GAAP measures has been provided in the financial statement tables included in this press release, and investors are encouraged to review these reconciliations.

Annual Revenue Run-Rate

We calculate annual revenue run-rate at the end of each month as the sum of: (1) contractual monthly recurring revenue at the end of the period, which includes platform subscription fees, invoiced growth adjustments, feed management subscription fees, recurring professional services revenue, and other recurring revenue, multiplied by twelve to prospectively annualize recurring revenue, and (2) the sum of the trailing twelve-month non-recurring and variable revenue, which includes one-time partner integrations, one-time fees, payments revenue share, and any other revenue that is non-recurring and variable.

Enterprise Account Metrics

To measure the effectiveness of our ability to execute against our growth strategy, we calculate ARR attributable to Enterprise Accounts. We define Enterprise Accounts as accounts with at least one unique Enterprise plan subscription or an enterprise level feed management subscription (collectively “Enterprise Accounts”). These accounts may have more than one Enterprise plan or a combination of Enterprise plans and non-enterprise plans.

Average Revenue Per Account

We calculate average revenue per account (“ARPA”) for accounts in the Enterprise cohort at the end of a period by including customer-billed revenue and an allocation of partner and services revenue, where applicable. We allocate partner revenue, where applicable, primarily based on each customer’s share of gross merchandise volume (“GMV”) processed through that partner’s solution. For partner revenue that is not directly linked to customer usage of a partner’s solution, we allocate such revenue based on each customer’s share of total platform GMV. Each account’s partner revenue allocation is calculated by taking the account’s trailing twelve-month partner revenue, then dividing by twelve to create a monthly average to apply to the applicable period in order to normalize ARPA for seasonality.

Adjusted EBITDA

We define Adjusted EBITDA as our net loss, excluding the impact of stock-based compensation expense and related payroll tax costs, amortization of intangible assets, acquisition related costs, restructuring charges, depreciation, gain on convertible notes extinguishment, interest income, interest expense, other expense, and our provision or benefit for income taxes.

Acquisition related costs include contingent compensation arrangements entered into in connection with acquisitions and achieved earnout related to an acquisition.

Restructuring charges include severance benefits, right-of-use asset impairments, lease termination gain, software impairments, accelerated depreciation and amortization, and professional services costs.

Depreciation includes depreciation expenses related to the Company’s fixed assets.

The most directly comparable GAAP measure is net loss.

Non-GAAP Operating Income (Loss)

We define Non-GAAP Operating Income (Loss) as our GAAP Loss from operations, excluding the impact of stock-based compensation expense and related payroll tax costs, amortization of intangible assets, acquisition related costs, and restructuring charges. The most directly comparable GAAP measure is our loss from operations.

Non-GAAP Net Income (Loss)

We define Non-GAAP Net Income (Loss) as our GAAP net loss, excluding the impact of stock-based compensation expense and related payroll tax costs, amortization of intangible assets, acquisition related costs, restructuring charges, and gain on convertible notes extinguishment. The most directly comparable GAAP measure is our net loss.

Non-GAAP Basic and Dilutive Net Income (Loss) per Share

We define Non-GAAP Basic and Dilutive Net Income (Loss) per Share as our Non-GAAP net income (loss), defined above, divided by our basic and diluted GAAP weighted average shares outstanding. The most directly comparable GAAP measure is our basic net loss per share.

Free Cash Flow

We define Free Cash Flow as our GAAP cash flow provided by operating activities less our cash paid for website domain name and GAAP purchases of property, equipment, leasehold improvements and capitalized internal-use software (Capital Expenditures). The most directly comparable GAAP measure is our cash flow provided by operating activities.

BigCommerce,® the Commerce logo, and other brands are the trademarks or registered trademarks of BigCommerce Pty. Ltd. Third-party trademarks and service marks are the property of their respective owner.

Media Relations Contact    Investor Relations Contact
Brad Hem Tyler Duncan
[email protected]   [email protected] 



Commerce.com, Inc.

Condensed Consolidated Balance Sheets

(in thousands)


             
    September 30,     December 31,  
    2025     2024  
    (unaudited)        
Assets            
Current assets            
Cash and cash equivalents   $ 49,912     $ 88,877  
Restricted cash     1,164       1,479  
Marketable securities     92,114       89,283  
Accounts receivable, net     48,234       48,117  
Prepaid expenses and other assets, net     17,720       14,641  
Deferred commissions     6,808       8,822  
Total current assets     215,952       251,219  
Property and equipment, net     11,196       9,128  
Operating lease, right-of-use-assets     7,470       1,993  
Prepaid expenses and other assets, net of current portion     6,181       3,146  
Deferred commissions, net of current portion     3,733       5,559  
Intangible assets, net     13,006       17,317  
Goodwill     51,927       51,927  
Total assets   $ 309,465     $ 340,289  
Liabilities and stockholders’ equity            
Current liabilities            
Accounts payable   $ 9,530     $ 7,018  
Accrued liabilities     4,485       3,194  
Deferred revenue     59,179       46,590  
Operating lease liabilities     1,540       2,438  
Other liabilities     26,258       28,766  
Total current liabilities     100,992       88,006  
Convertible notes     157,298       216,466  
Operating lease liabilities, net of current portion     7,047       1,680  
Other liabilities, net of current portion     1,293       768  
Total liabilities     266,630       306,920  
Stockholders’ equity            
Common stock     7       7  
Additional paid-in capital     675,285       654,905  
Accumulated other comprehensive income     209       145  
Accumulated deficit     (632,666 )     (621,688 )
Total stockholders’ equity     42,835       33,369  
Total liabilities and stockholders’ equity   $ 309,465     $ 340,289  



Commerce.com, Inc.


Condensed Consolidated Statements of Operations

(in thousands, except per share amounts)

(unaudited)

             
    For the three months ended September 30,     For the nine months ended September 30,  
    2025     2024     2025     2024  
Revenue   $ 86,029     $ 83,710     $ 252,832     $ 245,899  
Cost of revenue (1)     18,595       19,863       53,318       58,113  
Gross profit     67,434       63,847       199,514       187,786  
Operating expenses:                        
Sales and marketing(1)     36,281       33,140       101,718       99,997  
Research and development(1)     17,464       20,841       54,980       61,116  
General and administrative(1)     12,141       16,435       41,640       46,800  
Amortization of intangible assets     1,900       2,434       6,755       7,353  
Acquisition related costs     0       334       444       1,001  
Restructuring charges     83       9,880       3,609       12,452  
Total operating expenses     67,869       83,064       209,146       228,719  
Loss from operations     (435 )     (19,217 )     (9,632 )     (40,933 )
Gain on convertible note extinguishment     0       12,110       3,931       12,110  
Interest income     1,184       2,433       3,655       8,807  
Interest expense     (2,478 )     (1,908 )     (7,543 )     (3,348 )
Other expense     (302 )     (142 )     (432 )     (585 )
Loss before provision for income taxes     (2,031 )     (6,724 )     (10,021 )     (23,949 )
Provision for income taxes     (212 )     (269 )     (957 )     (691 )
Net loss   $ (2,243 )   $ (6,993 )   $ (10,978 )   $ (24,640 )
Basic net loss per share   $ (0.03 )   $ (0.09 )   $ (0.14 )   $ (0.32 )
Shares used to compute basic net loss per share     80,756       77,869       79,911       77,319  
                     

(1) Amounts include stock-based compensation expense and associated payroll tax costs, as follows:

    For the three months ended September 30,     For the nine months ended September 30,  
    2025     2024     2025     2024  
Cost of revenue   $ 577     $ 1,114     $ 2,043     $ 2,798  
Sales and marketing     1,718       3,327       5,313       8,332  
Research and development     2,046       3,766       7,828       10,515  
General and administrative     2,104       2,685       4,005       7,859  

Commerce.com, Inc.


Condensed Consolidated Statements of Cash Flows

(in thousands)

(unaudited)

           
  Three months ended September 30,     Nine months ended September 30,  
  2025     2024     2025     2024  
                       
Cash flows from operating activities                      
Net loss $ (2,243 )   $ (6,993 )   $ (10,978 )   $ (24,640 )
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:                      
Depreciation and amortization expense   2,725       3,484       10,851       10,482  
Amortization of discount on convertible notes   167       344       519       1,338  
Amortization of premium on convertible notes   (414 )     (240 )     (1,224 )     (240 )
Stock-based compensation expense   6,327       10,159       18,772       28,556  
Provision for expected credit losses   (229 )     1,289       2,299       3,002  
Real estate and internal-use software charges   0       3,031       0       3,031  
Gain on lease modification   0       (988 )     0       (988 )
Gain on convertible notes extinguishment   0       (12,110 )     (3,931 )     (12,110 )
Changes in operating assets and liabilities:                      
Accounts receivable   3,740       445       (2,245 )     (8,933 )
Prepaid expenses and other assets   (3,359 )     2,041       (6,284 )     979  
Deferred commissions   1,158       389       3,840       198  
Accounts payable   1,012       1,022       2,134       (223 )
Accrued and other liabilities   (1,772 )     (235 )     (1,831 )     (668 )
Deferred revenue   3,441       3,935       12,589       14,110  
Net cash provided by operating activities   10,553       5,573       24,511       13,894  
Cash flows from investing activities:                      
Cash paid for website domain name   0       0       (2,444 )     0  
Cash paid for acquisition   0       0       0       (100 )
Purchase of property, equipment, leasehold improvements and capitalized internal-use software   (2,967 )     (1,064 )     (5,443 )     (2,934 )
Maturity of marketable securities   40,500       59,670       82,079       151,635  
Purchase of marketable securities   (44,329 )     (49,355 )     (84,846 )     (85,957 )
Net cash provided by (used in) investing activities   (6,796 )     9,251       (10,654 )     62,644  
Cash flows from financing activities:                      
Proceeds from exercise of stock options   440       238       3,509       1,483  
Taxes paid related to net share settlement of stock options   (550 )     (1,086 )     (1,901 )     (2,411 )
Payment of convertible note issuance costs   0       (2,520 )     (217 )     (2,520 )
Repayment of convertible notes and financing obligation   0       (108,709 )     (54,528 )     (108,980 )
Net cash used in financing activities   (110 )     (112,077 )     (53,137 )     (112,428 )
Net change in cash and cash equivalents and restricted cash   3,647       (97,253 )     (39,280 )     (35,890 )
Cash and cash equivalents and restricted cash, beginning of period   47,429       134,208       90,356       72,845  
Cash and cash equivalents and restricted cash, end of period $ 51,076     $ 36,955     $ 51,076     $ 36,955  
Supplemental cash flow information:                      
Cash paid for interest $ 0     $ 2,018     $ 5,685     $ 2,463  
Cash paid for taxes $ 84     $ 93     $ 563     $ 275  
Noncash investing and financing activities:                      
Capital additions, accrued but not paid $ 805     $ 106     $ 805     $ 224  
Fair value of shares issued as consideration for acquisition $ 0     $ 0     $ 0     $ 248  
Right-of-use asset obtained in exchange for new operating lease liability $ 698     $ 0     $ 6,213     $ 0  
Principal amount of 2028 Convertible Notes exchanged $ 0     $ 150,000     $ 0     $ 150,000  



Commerce.com, Inc.

Disaggregation of Revenue

Disaggregated Revenue:

    Three months ended September 30,     Nine months ended September 30,  

(in thousands)
  2025     2024     2025     2024  
Subscription solutions   $ 64,703     $ 62,826     $ 190,473     $ 185,582  
Partner and services     21,326       20,884       62,359       60,317  
Revenue   $ 86,029     $ 83,710     $ 252,832     $ 245,899  



Revenue by Geography:

    Three months ended September 30,     Nine months ended September 30,  

(in thousands)
  2025     2024     2025     2024  
Revenue:                        
United States   $ 65,199     $ 63,682     $ 192,019     $ 187,249  
EMEA     10,597       9,709       30,566       28,182  
APAC     6,220       6,426       18,373       19,023  
Rest of World     4,013       3,893       11,874       11,445  
Revenue   $ 86,029     $ 83,710     $ 252,832     $ 245,899  



Commerce.com, Inc

Reconciliation of GAAP to Non-GAAP Results

(in thousands, except per share amounts)

(unaudited)

Reconciliation of loss from operations to Non-GAAP operating income:

    Three months ended September 30,     Nine months ended September 30,  
    2025     2024     2025     2024  

(in thousands)
                       
Revenue   $ 86,029     $ 83,710     $ 252,832     $ 245,899  
                         
Loss from operations   $ (435 )   $ (19,217 )   $ (9,632 )   $ (40,933 )
Plus:                        
Stock-based compensation expense and associated payroll tax costs     6,445       10,892       19,189       29,504  
Amortization of intangible assets     1,900       2,434       6,755       7,353  
Acquisition related costs     0       334       444       1,001  
Restructuring charges     83       9,880       3,609       12,452  
Non-GAAP operating income   $ 7,993     $ 4,323     $ 20,365     $ 9,377  
Non-GAAP operating income as a percentage of revenue     9.3 %     5.2 %     8.1 %     3.8 %



Reconciliation of net loss & basic net loss per share to Non-GAAP net income & Non-GAAP basic and diluted net income per share:

    Three months ended September 30,     Nine months ended September 30,  
    2025     2024     2025     2024  

(in thousands)
                       
Revenue   $ 86,029     $ 83,710     $ 252,832     $ 245,899  
                         
Net loss   $ (2,243 )   $ (6,993 )   $ (10,978 )   $ (24,640 )
Plus:                        
Stock-based compensation expense and associated payroll tax costs     6,445       10,892       19,189       29,504  
Amortization of intangible assets     1,900       2,434       6,755       7,353  
Acquisition related costs     0       334       444       1,001  
Restructuring charges     83       9,880       3,609       12,452  
Gain on convertible notes extinguishment     0       (12,110 )     (3,931 )     (12,110 )
Non-GAAP net income   $ 6,185     $ 4,437     $ 15,088     $ 13,560  
Basic net loss per share   $ (0.03 )   $ (0.09 )   $ (0.14 )   $ (0.32 )
Non-GAAP basic net income per share   $ 0.08     $ 0.06     $ 0.19     $ 0.18  
Non-GAAP diluted net income per share   $ 0.08     $ 0.06     $ 0.19     $ 0.17  
Shares used to compute basic net loss per share and basic Non-GAAP net income per share     80,756       77,869       79,911       77,319  
Shares used to compute diluted Non-GAAP net income per share     81,311       79,401       80,901       79,184  
Non-GAAP net income as a percentage of revenue     7.2 %     5.3 %     6.0 %     5.5 %



Reconciliation of net loss to adjusted EBITDA:

    Three months ended September 30,     Nine months ended September 30,  
    2025     2024     2025     2024  

(in thousands)
                       
Revenue   $ 86,029     $ 83,710     $ 252,832     $ 245,899  
                         
Net loss   $ (2,243 )   $ (6,993 )   $ (10,978 )   $ (24,640 )
Plus:                        
Stock-based compensation expense and associated payroll tax costs     6,445       10,892       19,189       29,504  
Amortization of intangible assets     1,900       2,434       6,755       7,353  
Acquisition related costs     0       334       444       1,001  
Restructuring charges     83       9,880       3,609       12,452  
Depreciation     825       1,050       3,015       3,129  
Gain on convertible notes extinguishment     0       (12,110 )     (3,931 )     (12,110 )
Interest income     (1,184 )     (2,433 )     (3,655 )     (8,807 )
Interest expense     2,478       1,908       7,543       3,348  
Other expenses     302       142       432       585  
Provision for income taxes     212       269       957       691  
Adjusted EBITDA   $ 8,818     $ 5,373     $ 23,380     $ 12,506  
Adjusted EBITDA as a percentage of revenue     10.3 %     6.4 %     9.2 %     5.1 %



Reconciliation of Cost of revenue to Non-GAAP cost of revenue:

    Three months ended September 30,     Nine months ended September 30,  
    2025     2024     2025     2024  

(in thousands)
                       
Revenue   $ 86,029     $ 83,710     $ 252,832     $ 245,899  
                         
Cost of revenue   $ 18,595     $ 19,863     $ 53,318     $ 58,113  
Less:                        
Stock-based compensation expense and associated payroll tax costs     577       1,114       2,043       2,798  
Non-GAAP cost of revenue   $ 18,018     $ 18,749     $ 51,275     $ 55,315  
As a percentage of revenue     20.9 %     22.4 %     20.3 %     22.5 %



Reconciliation of Sales and marketing expense to Non-GAAP sales and marketing expense:

    Three months ended September 30,     Nine months ended September 30,  
    2025     2024     2025     2024  

(in thousands)
                       
Revenue   $ 86,029     $ 83,710     $ 252,832     $ 245,899  
                         
Sales and marketing   $ 36,281     $ 33,140     $ 101,718     $ 99,997  
Less:                        
Stock-based compensation expense and associated payroll tax costs     1,718       3,327       5,313       8,332  
Non-GAAP sales and marketing   $ 34,563     $ 29,813     $ 96,405     $ 91,665  
As a percentage of revenue     40.2 %     35.6 %     38.1 %     37.3 %



Reconciliation of Research and development expense to Non-GAAP research and development expense:

    Three months ended September 30,     Nine months ended September 30,  
    2025     2024     2025     2024  

(in thousands)
                       
Revenue   $ 86,029     $ 83,710     $ 252,832     $ 245,899  
                         
Research and development   $ 17,464     $ 20,841     $ 54,980     $ 61,116  
Less:                        
Stock-based compensation expense and associated payroll tax costs     2,046       3,766       7,828       10,515  
Non-GAAP research and development   $ 15,418     $ 17,075     $ 47,152     $ 50,601  
As a percentage of revenue     17.9 %     20.4 %     18.6 %     20.6 %



Reconciliation of General and administrative expense to Non-GAAP general and administrative expense:

    Three months ended September 30,     Nine months ended September 30,  
    2025     2024     2025     2024  

(in thousands)
                       
Revenue   $ 86,029     $ 83,710     $ 252,832     $ 245,899  
                         
General & administrative   $ 12,141     $ 16,435     $ 41,640     $ 46,800  
Less:                        
Stock-based compensation expense and associated payroll tax costs     2,104       2,685       4,005       7,859  
Non-GAAP general & administrative   $ 10,037     $ 13,750     $ 37,635     $ 38,941  
As a percentage of revenue     11.7 %     16.4 %     14.9 %     15.8 %



Reconciliation of net cash provided by operating activities to free cash flow:

    Three months ended September 30,     Nine months ended September 30,  
    2025     2024     2025     2024  

(in thousands)
                       
Net cash provided by operating activities   $ 10,553     $ 5,573     $ 24,511     $ 13,894  
Cash paid for website domain name     0       0       (2,444 )     0  
Purchase of property, equipment, leasehold improvements and capitalized internal-use software     (2,967 )     (1,064 )     (5,443 )     (2,934 )
Free cash flow   $ 7,586     $ 4,509     $ 16,624     $ 10,960