America’s Best Network Unleashes Another World First: Real-Time AI Built Directly into the Network

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While translation services have been around for a while, they are either expensive to adopt at scale, only work on certain devices, require apps, downloads and subscriptions or route data in ways that are not always private and secure. Enter Live Translation from T-Mobile. The magic lies in its integration directly into T-Mobile’s network, making AI a core capability rather than an add-on.

“Some of the biggest barriers wireless customers face are the simplest ones — like being able to understand each other,” said Srini Gopalan, CEO of T-Mobile. “When language gets in the way, the network gets reduced to just a signal—and that’s not who we are. By bringing real-time AI directly into our network, we’re delivering more than connectivity—turning conversations into community, starting with Live Translation.”

Whether you’re traveling, or looking to catch up with a family member, Live Translation is making picking up the phone easier than ever. Studies find an estimated 60 million Americans live in multilingual households. For many of these families, language differences between generations can make it harder to share everything from small daily moments to critical life updates. And as the provider with the best travel benefits in wireless – like free international messaging and data roaming on select plans, incredible deals with T-Mobile Travel, among others – Live Translation is a perfect addition to the T-Mobile portfolio. It’s the ultimate plus up for the billions of international calls T-Mobile members make every year and the millions of T-Mobile travelers that roam internationally.

While translation services have been around for a while, they are either expensive to adopt at scale, only work on certain devices, require apps, downloads and subscriptions or route data in ways that are not always private and secure.

Enter Live Translation. The magic lies in its integration directly into T-Mobile’s network, making AI a core capability rather than an add-on. Available on T-Mobile’s industry-leading 5G Advanced network, this first-of-its kind network-native AI infrastructure delivers on the promise of creating experiences that change the way consumers interact with the world around them. With the most towers, America’s largest 5G Advanced network and the deepest spectrum portfolio years in the making, T-Mobile is the only wireless provider currently capable of putting this innovation directly into consumers hands at scale.

The only requirement is for at least one person to be on the T-Mobile network to initiate translation and translation is instantaneous after activation. From flip phones to the latest smartphones, if you’re on the T-Mobile network — or talking with someone who is — it simply works.

“Live Translation shows what’s possible when you rethink the role of a wireless provider,” said John Saw, President of Technology & CTO, T-Mobile. “We started this journey years ago by betting big on 5G, and creating a network that wasn’t just about speed, but also one that could adapt and evolve. With nationwide 5G Advanced as the foundation, we can now run real-time AI services directly in the network with Live Translation being the first in a new era of AI-driven experiences for customers.”

Live Translation Beta Registration

Whether it’s global sporting events or a simple call home, T-Mobile is bringing real-time AI into the network to help people connect across languages in moments big and small—so conversations can happen with the confidence that you’ll be understood.

Beta registration opens today for eligible T-Mobile customers, with access planned for this spring for selected users.

By dialing *87*, beta participants will be able to speak to anyone in more than 50 languages, at no cost during the beta and for as long as they need. From family calls to making reservations abroad or handling customer inquiries, even the smallest mom-and-pop shop will soon be able to confidently answer the phone, serve new customers, and avoid missed opportunities caused by language barriers.

The free beta gives T-Mobile the means to test the service gradually before the commercial launch later this year to the millions of wireless users who can benefit from communication without barriers.

Live Translation runs on T-Mobile’s network, America’s Best Network as recently recognized by Ookla® Speedtest® and also recognized according to J.D. Power for having America’s Best Network Quality, and reflects T-Mobile’s continued focus on delivering strong value, meaningful benefits, and a customer experience consistently rated among the best in wireless.

More details on Live Translation and beta registration can be found here and in the T-Life app.

Follow @TMobileNews on X, formerly known as Twitter, to stay up to date with the latest company news.

Best Mobile Network in the U.S. According to Ookla® Speedtest®. Based on analysis by Ookla of Speedtest Intelligence® data 2H 2025. Ookla trademarks used under license and reprinted with permission. For J.D. Power 2026 U.S. Wireless Network Quality Performance Study – Volume 1 award information, visit jdpower.com/awards. Best Travel benefits in Wireless: Comparing travel benefits on T-Mobile postpaid plans with comparable competitor plans. Eligible T-Mobile service req’d for trial. Limited spots available; registration does not guarantee access. Near real-time translation available for 50+ languages; translations are AI generated and accuracy is not guaranteed. For voice calling only. Available on the T-Mobile network; service also available when roaming internationally in select countries on partner networks with 5G or VoLTE enabled. Translation service not available for 911 or 988 emergency calls.

About T-Mobile

T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Mint Mobile. For more information please visit: https://www.t-mobile.com

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KEYWORDS: Washington United States North America

INDUSTRY KEYWORDS: 5G Telecommunications Hispanic Artificial Intelligence Technology Carriers and Services Consumer Mobile/Wireless

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While translation services have been around for a while, they are either expensive to adopt at scale, only work on certain devices, require apps, downloads and subscriptions or route data in ways that are not always private and secure. Enter Live Translation from T-Mobile. The magic lies in its integration directly into T-Mobile’s network, making AI a core capability rather than an add-on.

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