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FedEx Introduces Global Trade Navigator to Simplify International Shipping

FedEx Introduces Global Trade Navigator to Simplify International Shipping

Enhanced digital capabilities help businesses improve shipment data, estimate costs, and address customs requirements earlier

MEMPHIS, Tenn.–(BUSINESS WIRE)–
FedEx Corp. (NYSE: FDX) today introduced Global Trade Navigator, a suite of digital tools and capabilities designed to help businesses navigate the complexities of international shipping with greater confidence. The enhanced capabilities provide businesses with information and insights to better understand international shipping requirements, improve shipment information, and take action when customs requirements need attention.

Businesses of all sizes can experience different challenges when shipping internationally, from understanding duties and taxes to navigating customs requirements and shipment documentation. According to the 2026 FedEx Small Business Trade Index, 68% of small- and medium-sized businesses regularly see customers surprised by duties at delivery, while 60% report losing revenue through refunds or abandoned purchases. Global Trade Navigator is designed to move trade intelligence earlier in that journey, helping businesses make more informed shipping decisions and address issues before they become clearance problems. By addressing those challenges across planning, shipment preparation, checkout, and reporting, FedEx enables businesses to reduce the complexity of international shipping.

“International shipping requires businesses to make complex decisions long before a package begins its journey,” said Jason Brenner, senior vice president, digital portfolio, FedEx. “Building on decades of global trade expertise, Global Trade Navigator makes critical trade information and guidance more accessible to businesses as they grow internationally. The result is fewer surprises and a more predictable experience for businesses and consumers.”

These digital tools support customers ranging from small- and medium-sized businesses exploring international shipping for the first time to enterprises integrating trade information into established workflows.

  • Plan before shipping: New FedEx® Trade Planner will provide free, self-service guidance on fedex.com without requiring a login. Businesses can look up Harmonized System codes; estimated duties, taxes, and fees; and document recommendations before creating a shipping label.
  • Improve shipment data: New FedEx Ship Manager® capabilities will allow customers to review product Harmonized System code classifications, customs values, and country of manufacture details.
  • Increase cost transparency at checkout: New FedEx® Duty and Tax app on Shopify will enable merchants to display a duty and tax guarantee during checkout, providing customers with greater visibility into import costs before completing a purchase.
  • Integrate trade insights: Available through the FedEx Developer Portal, Global Trade APIs allow businesses to integrate product classifications, estimated duties and taxes, and regulatory information into existing workflows.
  • Manage clearance and reporting: Enhancements to the FedEx® Import Tool and FedEx® Reporting help customers view customs clearance activity, identify required actions, manage payments, and access global import and export data.

These capabilities are part of the company’s continued investment in a more connected, intelligent international shipping experience that helps businesses navigate complexity and grow globally with confidence. You can learn more and access available tools at Global Trade Navigator.

About FedEx Corp.

FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce, and business services. With annual revenue of $86 billion, the company offers integrated business solutions utilizing its flexible, efficient, and intelligent global network. Consistently ranked among the world’s most admired and trusted employers, FedEx inspires its more than 450,000 employees to remain focused on safety, the highest ethical and professional standards, and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040. To learn more, please visit fedex.com/about.

Media Contact: FedEx Media Relations, [email protected]

KEYWORDS: Tennessee United States North America

INDUSTRY KEYWORDS: Other Transport Apps/Applications Technology Trucking Rail Transport Software Networks Logistics/Supply Chain Management

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