Carla Cooper joins Contentful as Chief Financial Officer

Longtime SaaS executive and investment analyst comes to the company from Salesforce

SAN FRANCISCO, March 30, 2021 (GLOBE NEWSWIRE) — Contentful, the leading content platform for digital business, today announced Carla Cooper as the company’s new CFO.

Cooper joins Contentful from Salesforce, where she was Vice President, Finance & Strategy. She previously served in a similar role at integration and API platform MuleSoft, leading investor relations and planning before the company’s 2017 IPO; Cooper moved to the Salesforce leadership team following its purchase of MuleSoft in 2018.

Her strong corporate experience includes finance and investor relations roles at Eventbrite as well as Responsys, which she helped lead through an IPO and subsequent acquisition by Oracle. Cooper also has deep roots as an investment analyst, having spent nearly 20 years at Prudential Investment Corporation and Robert. W. Baird & Co. At Baird, she covered technology companies, with leading publications such as The Wall Street Journal seeking her input.

“It’s an exciting time in the growth journey of Contentful, and I am delighted to be a part of this executive leadership team,” said Cooper, who also serves on the advisory board of Gappify, a provider of SaaS solutions for corporate accounting teams. “I tend to look at companies through the lens of an investor, and actually joining a company — devoting your own time and energy to it — is perhaps the biggest investment one can make. I’m making that investment in Contentful because I believe in its mission, and I see the company has immense potential.”

In June 2020, Contentful announced $80 million in Series E funding. The company’s investors include Benchmark, Balderton, General Catalyst, Sapphire Ventures, Salesforce Ventures, and others.

“Contentful is a high-growth, global company. We need sophisticated leaders who can help us continue to scale,” said CEO Steve Sloan. “We are thrilled to have Carla on board. Her knowledge and perspective will be invaluable as we embark on the next leg of our journey.”

A company on the move

Cooper is the latest high-profile leader hired by Sloan, who became CEO of Contentful in 2019. More than a quarter of the company’s technical roles are filled by women — a directive set by the executive leadership team — outpacing much of the tech industry, and Contentful has been adding female voices to its leadership as well.

Last year, the company brought on Margo Smith as Chief Legal Officer and Bridget Perry as Chief Marketing Officer. In addition, Contentful recently named Christine Heckart, CEO of the data-analytics platform Scalyr, to its board. Laurence Trifon was another key 2020 hire, joining as Senior VP of Customer Experience.

Contentful’s diverse workforce of 500 employees (from 72 different countries) is slated to continue to grow quickly over the next year. Founded in Berlin, the company also has hubs in San Francisco and Denver.

Helping companies build digital better, faster

The pandemic accelerated the already-strong trend of companies taking a digital-first approach to connecting with customers — now, for many, digital-first has essentially become digital-only. And when we emerge in the post-COVID era, customers will have even greater expectations for digital experiences.

Contentful helps companies deliver these experiences by giving them the tools for “digital builders” to create compelling and differentiated experiences for their customers. This enables companies to evolve and win in the digital-first era.

The Contentful platform continues to evolve and grow, as evidenced by the introduction of Compose + Launch in mid-March 2021. The new apps allow content authors, editors and planners to deliver and adapt content independently — transforming a labor-intensive, manual process into one that is more automated.

The future of working — for customers and Contentful

Contentful is effective at helping its customers navigate a digital-first world in part because the company takes a digital-first approach to its own business. With no true “headquarters,” only hubs in three cities, even before the pandemic Contentful employees were extremely adept at working as a unified team remotely (and across time zones).

“We were very well-equipped when COVID hit, and now, we are continuing to reimagine the future of working,” said Contentful Senior Vice President, People, Vanessa MacIlwaine. “We understand the value of seeing each other face-to-face, but we also know that when we return to in-person work, it won’t be the same as it was before. We’re prepared for that, and our people are, too. We are always looking for ways to help our customers innovate and do things differently — and we do that for our own organization as well.”

About Contentful

Contentful, the leading content platform for digital-first business, helps 28% of the Fortune 500 and thousands of brands around the world create and manage digital experiences for their customers across any channel. It enables greater speed and scale than traditional CMS solutions. Contentful unifies content in a single hub, structures it for use in any digital channel, and integrates seamlessly with hundreds of other tools through open APIs. Companies such as Chanel, Bang & Olufsen, Shiseido, Peloton, BP and many others rely on Contentful’s platform. For more information, visithttps://www.contentful.com/.

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Media Contact

Tanya Carlsson
Offleash PR for Contentful
[email protected]
707.529.6139

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/20a62992-f038-40b8-ab0a-ebab3aff6d2d



Wisely Adds Leadership Roles as Company Scales, Empowers Restaurants to Know their Customers

Tina Glickman Appointed Head of Partnerships; Ryan VanElslander Hired as VP of Sales

ANN ARBOR, Mich., March 30, 2021 (GLOBE NEWSWIRE) — Wisely, the guest engagement platform and restaurant CRM company that provides waitlist & reservations, table & order management, marketing automation, and guest sentiment tools for the industry, today announced Tina Glickman and Ryan VanElslander have joined the company as Head of Partnerships and VP of Sales respectively.

“Wisely has experienced an incredible year of growth, evolving our solutions and services to support our partners during one of the toughest times the industry has ever experienced. We’re proud to continue to grow our team and expand our market reach with Tina and Ryan’s invaluable experience,” said Wisely CEO and Cofounder Mike Vichich. “Restaurants understand, now more than ever, the importance of better knowing their customers and the adoption of technology to support their efforts to that end is continuing to accelerate. We welcome Tina and Ryan to the team and look forward to an exciting year for Wisely and the industry as a whole.”

Glickman is a restaurant industry veteran with more than 10 years of business development and partnership experience, joining Wisely from BentoBox where she was Senior Director of Partnerships. There, she oversaw the development of new partnerships with Coca Cola, DoorDash, Google, Stripe, and Toast—and increased the strength of existing relationships with US Foods and Square. She previously led partnership development while simultaneously starting the first inside sales team at Gust Inc., and built private banking partnerships within the Wealth Management division at Credit Suisse. In her newly created role as Head of Partnerships, Glickman will lead growth and partnership initiatives for Wisely, support product value enhancements, and help expand the company’s wide-reaching integration and partner ecosystem. Glickman holds an MBA from University of Virginia, Darden School of Business and Bachelor of Arts from University of the South.

“The caliber of talent, passion, and work ethic I’ve seen from each team member, as well as the diversity of background and experience within Wisely, is inspiring. Functioning as a force multiplier for their continued growth will be a privilege,” said Glickman. “I’m excited for the opportunity to continue supporting the restaurant industry—this time, helping restaurants improve their customer relationships, marketing strategy, and overall business success.”

VanElslander comes to Wisely with more than 16 years of sales and management experience, and most recently served as Regional Sales Director at Zenefits, where he oversaw SMB and mid-market customer relationship development and drove net-new revenue for the company. He previously worked in sales roles at FindLaw, a Thomson Reuters Business, Better Business Planning, Inc. and Paychex, Inc., as a former small business owner and served in fast-casual, fine dining and bustling nightclubs for nine years. As Wisely’s VP of Sales, VanElslander will lead all company sales efforts and new relationship cultivation across the restaurant industry. He holds a Bachelor of Science from Michigan State University.

“I could not be more thrilled to join the Wisely team and firmly believe there was no better time. Wisely has formed an incredible, smart, and talented team of some of restaurant tech’s finest,” said VanElslander. “They have also done an impressive job building the brand and product-market fit. That being said, they are just scratching the surface. The company is a rocket ship set to take off.”

Wisely empowers restaurant partners with integrated systems that provide actionable insights, ultimately spotlighting how to provide a better guest experience, gain more loyal guests, and increase revenue.

About Wisely

Wisely’s Marketing Automation/CRM, Waitlist/Reservations/Table Management, and Guest Sentiment solutions bridge the gap between customer data and customer experience, giving brands new ways to personalize and drive profits — at scale. Simply put, Wisely helps restaurants use data to curate a more personal experience for their guests (in-restaurant and online) and, in turn, boost profitability. From the best run operations to the most effective marketing campaigns—a partnership with Wisely is proven to drive results. For more, visit: www.getwisely.com.

Contact:
[email protected]



Precipio Announces 95% Annual Growth YoY and 180% Quarterly Growth YoY

HemeScreen projected to rapidly become a material revenue contributor in 2021

  FY-2020 FY-2019 Increase (%) Increase ($)
Revenues $6.1M $3.1M ↑ 95% ↑ $3.0M
Gross profit $1.2M $0.3M ↑ 425% ↑ $0.9M
         
  Q4-2020 Q3-2020 Increase (%) Increase ($)
Revenues $1.9M $1.6M ↑ 19% ↑ $0.3M
Gross profit $0.5M $0.4M ↑ 27% ↑ $0.1M

NEW HAVEN, Conn., March 30, 2021 (GLOBE NEWSWIRE) — Specialty diagnostics Company Precipio, Inc.(NASDAQ: PRPO), announced its audited results for 2020. The Company posted revenues of $6.1 million, an increase of $3.0 million from 2019, representing a 95% year-over-year increase. Additionally, Q4-2020 revenues of $1.9 million represent a 180% increase from revenues of $0.7 million in Q4-2019 and, if continued, would represent an annualized revenue run rate of approximately $8.0 million entering 2021.

The main driver of 2020 growth was the pathology services, with a year over year increase of 26% in our customer base, 27% increase in the number of ordering physicians, and 117% increase in the number of cases received.

HemeScreen a key growth driver in 2021

In 2021, revenues from our products, which were less than 3% of Company revenues in 2020, are expected to reach approximately 50% of our pathology revenue by the fourth quarter of 2021. This growth will be primarily driven by HemeScreen sales to Physician Office Laboratories (POLs) which are embracing this technology and our reagent-rental offering. We have over 10 signed customers, some of them already generating revenue, and an active pipeline of >30 target customers introduced via our partnership with ION Solutions. We are optimistic about the opportunity to add substantial revenue from HemeScreen this year.

In addition, we continue to make progress with our trial customers for IV-Cell. Despite COVID slowing down the onboarding process for these laboratories, we remain confident in the benefits IV-cell offers customers and its ability to add to sales growth.

Review of 2020 results

Gross profit for Q4-20 was $0.5 million, an increase of 27% from the prior quarter, reflecting the Company’s ability to leverage laboratory production costs as case volume increases.

For 2020, gross profit was $1.2 million, an increase of $0.9 million from 2019. 2020 operating expenses of $9.8 million increased less than $0.2 million (or less than 2%) when compared to 2019, while revenue during the same period almost doubled. During 2020, the company focused on reducing general and administrative expenses while reinvesting in selling and R&D initiatives.

“The efforts of our team throughout the 2020 Covid shutdown were incredible, and the results speak for themselves”, said Ilan Danieli, the Company’s CEO. “We began to prepare in mid-March 2020 for the unknown; the individual efforts of our lab, R&D and sales personnel define the word “perseverance” and the phrase “commitment to excellence”. We now have the opportunity to leverage a powerful growth engine which has been put through the challenges of 2020 and is ready for takeoff in 2021.”

About Precipio

Precipio has built a platform designed to eradicate the problem of misdiagnosis by harnessing the intellect, expertise and technology developed within academic institutions and delivering quality diagnostic information to physicians and their patients worldwide, as well as proprietary products that serve laboratories worldwide. Through its collaborations with world-class academic institutions specializing in cancer research, diagnostics and treatment such as the Yale School of Medicine, Harvard’s Dana-Farber Cancer Institute, and the University of Pennsylvania, Precipio offers a new standard of diagnostic accuracy enabling the highest level of patient care. For more information, please visit www.precipiodx.com.

Please follow us on Twitter @PrecipioDx and on Facebook

Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, including, among others, statements related to the expected or potential impact of the novel coronavirus (COVID-19) pandemic, and the related responses of the government, consumers, and the Company, on our business, financial condition and results of operations, and any such forward-looking statements, whether concerning the COVID-19 pandemic or otherwise, involve risks, assumptions and uncertainties. Except for historical information, statements about future volumes, sales, growth, costs, cost savings, margins, earnings, earnings per share, diluted earnings per share, cash flows, plans, objectives, expectations, growth or profitability are forward-looking statements based on management’s estimates, beliefs, assumptions and projections. Words such as “could,” “may,” “expects,” “anticipates,” “will,” “targets,” “goals,” “projects,” “intends,” “plans,” “believes,” “seeks,” “estimates,” “predicts,” and variations on such words, and similar expressions that reflect our current views with respect to future events and operational, economic and financial performance, are intended to identify such forward-looking statements. These forward-looking statements are only predictions, subject to risks and uncertainties, and actual results could differ materially from those discussed. Important factors that could affect performance and cause results to differ materially from management’s expectations, or could affect the Company’s ability to achieve its strategic goals, include the uncertainties relating to the impact of COVID-19 on the Company’s business, operations and employees and the other factors that are described in the sections entitled “Risk Factors” and “Management’s Discussion and Analysis” in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2020, as updated from time to time in the Company’s Securities and Exchange Commission filings.

The Company’s forward-looking statements in this press release are based on management’s current views, beliefs, assumptions and expectations regarding future events and speak only as of the date of this release. The Company undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by the federal securities laws. 



Inquiries:

[email protected]

+1-203-787-7888 Ext. 523        

Silver Bear Files Wardell Armstrong Technical Report on SEDAR With Respect to the Vertikalny and Mangazeisky North Resource Revision

Silver Bear Files Wardell Armstrong Technical Report on SEDAR With Respect to the Vertikalny and Mangazeisky North Resource Revision

TORONTO–(BUSINESS WIRE)–
Silver Bear Resources Plc (“Silver Bear” or the “Company”) (TSX: SBR) announces that it has now received the final report from Wardell Armstrong International (“WAI”) that provides a review of the Company’s current mineral resources, as well as revised mine and processing plans, for its Vertikalny and Mangazeisky North deposits. Today, the Company also filed on SEDAR the final technical report that was prepared in accordance with National Instrument 43-101 (“WAI Technical Report”).

On the basis of the final WAI Technical Report, in comparison to the previous mineral resource estimate performed by Tetra Tech (UK) and last filed on SEDAR in August 2017 and further updated in press release dated 21 December 2017, the Company noted that the following changes to the mineral resource statements:

  • Vertikalny open pit measured and indicated resource at a 200 g/t Ag cut-off grade is reduced by about 3% of the silver grade and 29% of tonnes, taking into account the total mined-out tonnes as of May 2019;
  • Vertikalny underground measured and indicated resource at a 300 g/t Ag cut-off grade to be decreased by 24% of the silver grade and the tonnes by 56% due to adjustment of open pit/underground optimisation parameters and/or re-interpretation of the mineralisation; and
  • Mangazeisky North measured and indicated resources at a 200 g/t Ag cut-off grade is downgraded to inferred largely due to a lack of definition of ore types on the deposit supported by testwork. Contained in-situ silver for Mangazeisky deposit as a whole is reduced by 28% although the average silver grade is increased by 14%. This is due to application of constraining wireframes and search parameters more appropriate to the style of mineralization. While the new model is expected to be more conservative in terms of ore tonnes it will provide better consistency in distribution of silver grade and hence the grade increase.

Vadim Ilchuk, President and Chief Executive Officer, commented, “The WAI Technical Report describes our evolving comprehension of our resources. It has become apparent during the ramp-up to commercial production that the Vertikalny measured and indicated resource grade and tonnage were not fully realized in the ore that was mined and processed. Accordingly, the Company and team implemented many cost, processing and mining optimisations to offset the deficit, including reduction in the Company’s corporate structure and services, reduction in reagent consumption, fuel and energy costs savings, implementation of the Merrill Crowe process, in-house blasting and drilling work and adding the X-Ray transmission processing technology to our processing line. Notable too is our continued exploration program, where budgets allow, of the many targets we have within the Mangazeisky licence.”

Vertikalny Deposit Mineral Resource Estimate

The Mineral Resource Estimate was carried out with a 3D block modelling approach using Datamine Studio RM software. The effective date of the Mineral Resource Estimate is the 31May 2019, the date of the limiting mine survey. In the opinion of WAI, the Mineral Resource Estimate reported herein is a reasonable representation of the mineral resources found in the Vertikalny Silver Project based on the current level of sampling. The two tables below detail the Vertikalny Open Pit Mineral Resource Estimate representing a cut-off grade of 200 g/t Ag and the Vertikalny Underground Mineral Resource Estimate representing a cut-off grade of 300 g/t Ag respectively.

Mineral Resource Estimate. Vertikalny Project, Russia. 31st May 2019

(In Accordance with the Guidelines of the JORC Code (2012)) Potential Open Pit Resources

Ag Cut-off, g/t

Category

 

Tonnes, Kt

 

Ag, g/t

 

Pb, %

 

Zn, %

 

Ag, kg

 

Pb, t

 

Zn, t

200

Oxide

Measured

 

94.90

 

949.88

 

2.01

 

1.58

 

90,141

 

1,909

 

1,500

Indicated

 

89.24

 

1,181.88

 

1.33

 

1.92

 

105,469

 

1,190

 

1,710

Sub-Total M+I

 

184.14

 

1,062.32

 

1.68

 

1.74

 

195,610

 

3,099

 

3,211

Primary

Measured

 

13.19

 

1,328.95

 

1.85

 

1.96

 

17,524

 

244

 

258

Indicated

 

36.14

 

1,830.08

 

2.28

 

1.42

 

66,148

 

825

 

514

Sub-Total M+I

 

49.33

 

1,696.13

 

2.17

 

1.56

 

83,672

 

1,069

 

772

Oxide + Primary

Total M+I

 

233.47

 

1,196.24

 

1.79

 

1.71

 

279,281.95

 

4,168.20

 

3,982.53

Notes:

1.

 

Mineral Resources are reported in accordance with the guidelines of the JORC Code (2012).

2.

 

Mineral Resources are not Ore Reserves until they have demonstrated economic viability based on a feasibility study or pre-feasibility study.

3.

 

Mineral resources include all potential mineable tonnage.

4.

 

Mineral Resources are estimated as of 31 May 2019 based on an open pit mine survey of the same date.

5.

 

Mineral Resources were constrained by an optimised pit shell using a NSR cut-off value of $172.78/t for oxide and $139.06/t for primary mineralisation.

6.

 

Mineral Resources were constrained by an optimised pit shell based on economic and mining parameters provided by the Client and/or accepted by WAI.

7.

 

This mineral resource estimate is not limited to any factors in terms of environmental, permitting, legal, title, taxation, socio-economic, market and other relevant factors.

8.

 

The metal resources include all the in-situ metal disregard the metallurgical recovery factor.

9.

 

All values in the tables have been rounded with relative accuracy of estimate. Numbers may not compute due to rounding.

Mineral Resource Estimate. Vertikalny Project, Russia. 31st May 2019

(In Accordance with the Guidelines of the JORC Code (2012)) Potential Underground Resources

Ag Cut-off, g/t

 

Category

 

Tonnes, Kt

 

Ag, g/t

 

Pb, %

 

Zn, %

 

Ag, kg

 

Pb, t

 

Zn, t

300

Measured

 

0.29

 

581.70

 

2.66

 

0.58

 

166

 

8

 

2

Indicated

 

235.82

 

680.72

 

1.26

 

2.57

 

160,524

 

2,964

 

6,059

M+I

 

236.10

 

680.60

 

1.26

 

2.57

 

160,690

 

2,972

 

6,061

Inferred

 

109.42

 

538.93

 

1.26

 

1.75

 

58,790

 

1,378

 

1,919

Notes:

  1. Mineral Resources are reported in accordance with the guidelines of the JORC Code (2012).
  2. Mineral Resources are not Ore Reserves until they have demonstrated economic viability based on a feasibility study or pre-feasibility study.
  3. Mineral resources include all potential mineable tonnage.
  4. Mineral Resources are estimated as of 31 May 2019 based on an open pit mine survey of the same date.
  5. Mineral Resources are located below an optimised pit and were evaluated based on an NSR cut-off value of $162.00/t for primary mineralisation.
  6. Economic and mining parameters provided by the Client and/or accepted by WAI were incorporated in the calculation of NSR.
  7. This mineral resource estimate is not limited to any factors in terms of environmental, permitting, legal, title, taxation, socio-economic, market and other relevant factors.
  8. The metal resources include all the in-situ metal disregard the metallurgical recovery factor.
  9. All values in the tables have been rounded with relative accuracy of estimate. Numbers may not compute due to rounding.

Mangazeisky North Deposit Mineral Resource Estimate

The Mineral Resource Estimate was carried out with a 3D block modelling approach using Datamine Studio RM software. The effective date of the Mineral Resource Estimate is the 31 May 2019. In the opinion of WAI, the Mineral Resource Estimate reported herein is a reasonable representation of the mineral resources found in the Mangazeisky North Silver Project based on the current level of sampling.

The following table details the mineral resource estimate for the Mangazeisky North Project for the Open Pit resources.

Mineral Resource Estimate. North Mangazeisky Project, Russia. 31st of May 2019

(In Accordance with the Guidelines of the JORC Code (2012)) Potential Open Pit Resources

Ag Cut-off, g/t

Category

Tonnes, Kt

Ag, g/t

Pb, %

Zn, %

Ag, kg

Pb, t

Zn, t

200

Inferred

331.41

750.15

9.71

0.98

248,612

32,185

3,261

Notes:

  1. Mineral Resources are reported in accordance with the guidelines of the JORC Code (2012).
  2. Mineral Resources are not Ore Reserves until they have demonstrated economic viability based on a feasibility study or pre-feasibility study.
  3. Mineral resources include all potential mineable tonnage.
  4. Mineral Resources are estimated as of 31 May 2019.
  5. Mineral Resources were constrained by conceptual optimum pit contours using NSR of $139.06/t for primary mineralisation.
  6. All values in the tables have been rounded with relative accuracy of estimate. Numbers may not compute due to rounding.
  7. Mineral Resources were constrained by an optimum pit shell based on the corresponding economic and mining parameters provided by the Client and/or accepted by WAI
  8. The Northern Mangazeisky mineral resources were estimated in accordance with the guidelines of the JORC Code (2012) by Steven McRobbie, Independent Competent Person as defined by the JORC Code.
  9. This mineral resource estimate is not limited to any factors in terms of environmental, permitting, legal, title, taxation, socio-economic, market and other relevant factors.
  10. The metal resources include all the in-situ metal disregard the metallurgical recovery factor.

Financial Analysis

Preliminary Economic Assessment of the Mangazeisky project has resulted in a positive NPV at various discount rates. The Project is mostly sensitive to changes in Silver prices. Break-even price of the Project has been estimated at US$14.11/oz, which is 21% lower than the base case silver price assumption.

Base case NPV @ 8.64% was estimated at US$46.51M (nominal values).

The financial analysis has been performed to reflect valuation as of the end of 2019 and does not include any sunk costs that have been previously invested in the project.

Overall capital cost of the project has been estimated at US$43M, and total operating costs of US$242.7M. The key project performance is shown in the Table below.

Financial Project Summary

NPV @ Discount Rate of 8.64%

US$ M

46.51

Ag Break-even price

US$/oz

14.11

NPV @ Discount Rate of 10%

US$ M

43.87

NPV @ Discount Rate of 15%

US$ M

35.77

NPV @ Discount Rate of 20%

US$ M

29.60

IRR

%

N/A

Payback period of capital (Discounted, Cumulative)

date

Q3 2021

Current financial results have been derived from the production schedule that considers oxide material from stockpile No 5 to the amount of approximately 50kt.

Steven James McRobbie BSc (Hons), MSc, ACSM, MAusIMM, of Wardell Armstrong Russia (Moscow), an independent consultant to the Company, is a Qualified Person under National Instrument 43-101 and has reviewed the scientific and technical information in this release.

About Silver Bear

Silver Bear (TSX: SBR) is focused on the development of its wholly-owned Mangazeisky Silver Project, covering a licence area of approximately 570 km2 that includes the high-grade Vertikalny deposit (amongst the highest- grade silver deposits in the world), located 400 km north of Yakutsk in the Republic of Sakha within the Russian Federation. As of April 2018, the Company attained first silver production as a result of commissioning activities and on 1 July 2019 the Company achieved full commercial production. Other information relating to Silver Bear is available on SEDAR at www.sedar.com as well as on the Company’s website at www.silverbearresources.com.

Cautionary Notes

This release and subsequent oral statements made by and on behalf of the Company may contain forward-looking statements, which reflect management’s expectations. Wherever possible, words such as “intends”, “expects”, “scheduled”, “estimates”, “anticipates”, “believes” and similar expressions or statements that certain actions, events or results “may”, “could”, “would”, “might” or “will” be taken, occur or be achieved, have been used to identify these forward-looking statements. Although the forward-looking statements contained in this release reflect management’s current beliefs based upon information currently available to management and based upon what management believes to be reasonable assumptions, the Company cannot be certain that actual results will be consistent with these forward-looking statements. A number of factors could cause events and achievements to differ materially from the results expressed or implied in the forward-looking statements. Such risk factors include, but are not limited, to the risk factors identified by the Company in its continuous disclosure filings filed from time to time on SEDAR. These factors should be considered carefully and prospective investors should not place undue reliance on the forward-looking statements. Forward-looking statements necessarily involve significant known and unknown risks, assumptions and uncertainties that may cause the Company’s actual results, events, prospects and opportunities to differ materially from those expressed or implied by such forward-looking statements. Although the Company has attempted to identify important risks and factors that could cause actual actions, events or results to differ materially from those described in forward-looking statements, there may be other factors and risks that cause actions, events or results not to be as anticipated, estimated or intended. There can be no assurance that forward-looking statements will prove to be accurate, as actual results and future events could differ materially from those anticipated in such statements. Accordingly, prospective investors should not place undue reliance on forward-looking statements. These forward-looking statements are made as of the date of this release, and the Company assumes no obligation to update or revise them to reflect new events or circumstances, unless otherwise required by law.

This release also contains references to estimates of Mineral Resources. The estimation of Mineral Resources is inherently uncertain and involves subjective judgments about many relevant factors. Mineral Resources that are not Mineral Reserves do not have demonstrated economic viability. The accuracy of any such estimates is a function of the quantity and quality of available data, and of the assumptions made and judgments used in engineering and geological interpretation, which may prove to be unreliable and depend, to a certain extent, upon the analysis of drilling results and statistical inferences that may ultimately prove to be inaccurate. Mineral Resource estimates may have to be re-estimated based on, among other things: (i) fluctuations in silver or other mineral prices; (ii) results of drilling; (iii) results of metallurgical testing and other studies; (iv) changes to proposed mining operations, including dilution; (v) the evaluation of mine plans subsequent to the date of any estimates; and (vi) the possible failure to receive required permits, approvals and licences.

Vadim Ilchuk

President and Chief Executive Officer

T: +7 985 866 8877

[email protected]

Judith Webster

Investor Relations Manager & Corporate Secretary

T: +416 453 8818

[email protected]

KEYWORDS: North America Canada

INDUSTRY KEYWORDS: Natural Resources Other Natural Resources Mining/Minerals

MEDIA:

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Colgate-Palmolive and Philips Join Forces for Electric Toothbrushes in Latin America

Colgate-Palmolive and Philips Join Forces for Electric Toothbrushes in Latin America

NEW YORK–(BUSINESS WIRE)–
Colgate-Palmolive and Philips have started a long-term collaboration to bring the oral care benefits of electric toothbrushes to people in Latin America.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210330005663/en/

Colgate-Palmolive and Philips have started a long-term collaboration to bring the oral care benefits of electric toothbrushes to people in Latin America. (Photo: Business Wire)

Colgate-Palmolive and Philips have started a long-term collaboration to bring the oral care benefits of electric toothbrushes to people in Latin America. (Photo: Business Wire)

Colgate is the world’s number one oral care brand, and Philips is the number one manufacturer of sonic toothbrushes globally. Through this collaboration, the best technology will be brought to consumers and dental professionals under a co-branded approach: Philips Colgate.

The exclusive portfolio of Philips Colgate will feature various electric toothbrushes across a range of price points. The companies have a strong ambition to boost usage of oral care electric devices in Latin America, where brushing is high but electric toothbrush usage is low.

Colgate has leading oral care market shares in the region and has well-established relationships with the dental profession and is thus strategically positioned to accelerate awareness and distribution of these products. Philips is well-equipped with the most sophisticated technology and leadership positions in the space across various key markets for the category.

The collaboration is limited to certain countries in Latin America. Colgate and Philips will continue to commercialize their oral care products separately in other markets.

About Colgate-Palmolive

Colgate-Palmolive Company is a caring, innovative growth company reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, the Company sells its products in more than 200 countries and territories under brands, such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA Skin, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. The Company is recognized for its leadership and innovation in promoting environmental sustainability and community well-being, including its achievements in saving water, reducing waste, promoting recyclability and improving children’s oral health through its Bright Smiles, Bright Futures program, which has reached more than one billion children since 1991. For more information about Colgate’s global business and how the Company is building a future to smile about, visit www.colgatepalmolive.com. CL-C

Thomas DiPiazza

Colgate-Palmolive Company

212-310-2607

KEYWORDS: United States North America New York

INDUSTRY KEYWORDS: Home Goods Other Retail General Health Health Supermarket Online Retail Dental Retail

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Colgate-Palmolive and Philips have started a long-term collaboration to bring the oral care benefits of electric toothbrushes to people in Latin America. (Photo: Business Wire)

US Foods Expands Scholarship Program

US Foods Expands Scholarship Program

$360,000 in scholarships to be awarded to culinary students across nine markets in 2021

ROSEMONT, Ill.–(BUSINESS WIRE)–
US Foods Holding Corp. (NYSE: USFD) announced today the opening of the US Foods Scholars application period. US Foods Scholars provides financial support and development opportunities to culinary and hospitality students who demonstrate tremendous promise and achievement but require assistance to take the next step of their career. With the addition of Birmingham, Ala., Daytona Beach, Fla. and Portland, Ore., the program now reaches nine markets. This year, up to 18 students will receive $20,000 each to support their continued culinary or hospitality education, in addition to training opportunities with US Foods culinary professionals.

“We’re excited to announce the opening of our 2021 scholarships aimed at cultivating the next generation of culinary and hospitality talent,” said Debra Ceffalio, vice president of corporate communications, US Foods. “This year, we have expanded the program to include two historically Black colleges and universities, Bethune-Cookman University and Lawson State Community College, in addition to adding Linn-Benton Community College in Portland, Ore. It’s an honor to offer students from these well-respected schools the opportunity to be part of this year’s scholarship class.”

US Foods Scholars was launched in 2017 and aims to inspire students to reach their full potential and make a meaningful contribution to the culinary and hospitality industries. Since its inception, the program has offered more than $650,000 in scholarships to 33 students.

Today, there are 31 US Foods Scholars actively working toward their degrees, with another 18 students expected to join the roster in 2021. US Foods Scholars currently supports scholars in nine markets, including Arizona; Atlanta; Austin, Texas; Chicago; Daytona Beach, Fla.; Birmingham, Ala.; Portland, Ore.; New York; and Raleigh, N.C.

Applications are now open for students enrolled or planning to enroll at:

  • Austin Community College – Austin, Texas
  • Bethune-Cookman University – Daytona Beach, Fla.
  • International Culinary School at the Art Institute of Atlanta – Atlanta, Ga.
  • Lawson State Community College – Birmingham, Ala.
  • Linn-Benton Community College – Portland, Ore.
  • Wake Technical Community College – Raleigh, N.C.

Applications for Arizona, Chicago and New York students will be facilitated directly through the company’s partnership with Careers through Culinary Arts Program (C-CAP).

The program is administered with the support of Scholarship America, C-CAP and the American Culinary Federation. All US Foods Scholars are selected through a formal application process and each applicant is evaluated based on several criteria, including academic performance, financial need and a personal essay. The scholarship recipient must be pursuing a two-year associate degree in the Culinary Arts or related discipline, including, but not limited to, Culinary Science, Baking and Pastry Arts and Food Business Management, or be pursuing a four-year bachelor’s degree in Hospitality Management. The deadline to apply is May 12, 2021 at 3 p.m. CT.

Learn more about US Foods Scholars and the application requirements here.

About US Foods

US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 70 broadline locations and 80 cash and carry stores, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill. Visit www.usfoods.com to learn more.

Sara Matheu

Director of Media Relations

773-580-3775

[email protected]

KEYWORDS: United States North America Oregon Illinois Alabama North Carolina Georgia Texas Florida

INDUSTRY KEYWORDS: Restaurant/Bar Professional Services Supermarket Training Consumer Other Education Continuing Food/Beverage University Teens Education Retail Finance

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Seagate On-Demand Lyve Data Transfer Services Simplify Edge-to-Cloud Workflows

Seagate On-Demand Lyve Data Transfer Services Simplify Edge-to-Cloud Workflows

Subscription-based services offload network pipes with secure and scalable mass data transport on Lyve Mobile shuttles and arrays

FREMONT, Calif.–(BUSINESS WIRE)–
Seagate Technology, plc (NASDAQ: STX), a world leader in data storage infrastructure solutions, today launched Lyve™ Data Transfer Services with its fleet of Lyve Mobile data shuttles, arrays, and services, enabling businesses to move mass data quickly, securely, and simply from edge to private, public, or hybrid clouds. The new Lyve Data Transfer Services on-demand, web-based purchasing model enables customers to pay only for what they need, when they need it.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210330005319/en/

Seagate's Lyve Data Transfer Services (Graphic: Business Wire)

Seagate’s Lyve Data Transfer Services (Graphic: Business Wire)

Businesses are generating massive amounts of data. Seagate’s Rethink Data report notes that enterprise data is expected to grow at an average annual rate of 42.2% over the next two years. And a new Seagate-commissioned IDC survey found that enterprises frequently move this data among different storage locations, including endpoints, edge, and cloud. In over a thousand businesses surveyed, more than half move data between storage locations daily, weekly, or monthly, and their average total of physical data transferred is 473TB. The faster they can move this data from edge to core to cloud, the more quickly they can unlock insights and derive value from their data.

Seagate’s Lyve Data Transfer Services solution consists of Lyve Mobile modular and scalable hardware, purpose-built for simple and secure mass-capacity edge data storage, lift-and-shift initiatives, and other data movement for the enterprise. These products are cloud-vendor agnostic and can be integrated seamlessly with public or private cloud data centers and providers. Lyve Data Transfer Services are now available through Seagate’s web site; customers simply sign up for Seagate’s data transfer services via a flexible subscription that scales up or down to meet evolving storage needs.

Florian Baumann, chief technical officer of Automotive and AI at Dell, stated, “Moving hundreds of terabytes of data from a fleet of vehicles to the data center poses numerous challenges for our customers. Seagate’s Lyve Data Transfer Services offer a great solution by physically moving data. It’s a simple and scalable solution and fills a gap that our customers had in the data gravity process.”

“We have a remote production project called ‘The Ripple Effect’ in which we have a network bandwidth of only 35Mbit/sec, making it difficult to push 4K ARRI raw video footage through,” said Dane Brehm, production technologist & digital imaging technician of the Entertainment Technology Center. “Lyve Data Transfer Services make it possible to transfer and move 4K production footage to our cloud data center at the end of each day, quickly ingesting and moving the data, saving us time and money.”

Ashish Naik, principal business development manager, ADAS & Autonomous Driving at NI, noted, “Our focus is on increasing the quality of data while minimizing the total cost of data. We achieve this through precise and smart acquisition from new sensor interfaces as well as accurate and tight synchronization. These datasets are increasing exponentially in volume, velocity, and length. Seagate’s Lyve Data Transfer Services enable us to move mass data using Lyve Mobile to a centralized point, giving engineers simple and easy access to the mass data our testing processes collect.”

“With only a fraction of enterprise data being put to work due to economics and storage complexities, Seagate has simplified how mass capacity data is securely captured, aggregated, transported, and managed,” said Jeff Fochtman, senior vice president of marketing at Seagate Technology. “Our Lyve portfolio gives the distributed enterprise a simple and innovative mass-data storage solution to lower overall storage TCO, move, scale, and monetize data, helping them drive value and growth.”

Learn more about Seagate’s complete Lyve portfolio and the Lyve use cases for storing, moving and activating data at the Datasphere 2021 virtual event. Please register here for today’s event. Pre-registrants could win 1PB of business storage for a year.

About Seagate Technology

Seagate Technology crafts the datasphere, helping to maximize humanity’s potential by innovating world-class, precision-engineered data storage and management solutions with a focus on sustainable partnerships. A global technology leader for more than 40 years, the company has shipped over three billion terabytes of data capacity. Learn more about Seagate by visiting www.seagate.com or following us on Twitter, Facebook, LinkedIn, YouTube, and subscribing to our blog.

©2021 Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. Lyve is a trademark or registered trademark of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries.

Greg Belloni (415) 235-9092

[email protected]

KEYWORDS: United States North America California

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Seagate’s Lyve Data Transfer Services (Graphic: Business Wire)

Wells Fargo: Overall Investor Optimism Dips in First Quarter, Black and African American Investors Signal Brighter Outlook Ahead

Wells Fargo: Overall Investor Optimism Dips in First Quarter, Black and African American Investors Signal Brighter Outlook Ahead

Even so, one in three Black and African American investors (31%) still say that the pandemic has had a negative impact on their finances

SAN FRANCISCO–(BUSINESS WIRE)–
U.S. investor optimism dipped in the first quarter as unimagined turmoil roiled the nation’s capital and confusion and delays in the administration of COVID-19 vaccines captured public attention.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210330005294/en/

Wells Fargo/Gallup Investor and Retirement Optimism Index (Photo: Wells Fargo)

Wells Fargo/Gallup Investor and Retirement Optimism Index (Photo: Wells Fargo)

The Wells Fargo/Gallup Investor and Retirement Optimism Index fell to +26, down 16 points from +42 in Q4. This reversed much of the improvement seen in the fourth quarter as the markets surged following positive news about COVID-19 vaccine trials.

The dip in optimism this quarter was in part due to investors being less optimistic about their household income. Within the index, investors’ 12-month outlook for inflation dropped the most this quarter. Slight declines were also seen in their positive forecasts for unemployment, the stock market and economic growth. At the same time, investors’ outlooks for reaching their investment goals were steady.

“The COVID-19 pandemic and ensuing economic and market downturn in 2020 tested investors’ resolve, but patience and resiliency were key in helping them weather the ongoing storm,” said Veronica Willis, investment strategy analyst for Wells Fargo Investment Institute.

The Wells Fargo/Gallup Investor and Retirement Optimism Index included U.S. adults with $10,000 or more in investible assets. The first quarter poll was conducted Feb. 8-16 with 1,536 investors, including 573 Black and African American investors weighted to their correct proportion of the U.S. investor population. This oversample was designed to allow for robust analysis of Black and African American investors’ views on a range of financial topics.

While Black and African American investors reported higher optimism, some cited negative impact on finances

Despite the downtick in overall investor optimism, Black and African American investors’ overall optimism score was +101, significantly higher than the national average. Even so, one in three (31%) still said that the pandemic has had a negative impact on their finances.

About one in six Black and African American investors (17%) said that their current income equals their expenses and one in eight reported they are either drawing on savings (10%) or running into debt (3%). Nevertheless, seven in 10 reported being able to save a little (53%) or a lot (17%).

Fifteen percent of Black and African American investors who have a retirement plan reported taking a loan from their 401(k) or similar type of personal retirement plan since the start of the pandemic.

Nine percent of all investors took such a loan and among this group, the primary reason they cited for tapping their retirement funds was to pay off debt (35%). This was followed by 21% saying they used it to pay for a major expense, such as medical bills, and 16% said to help pay for their normal daily expenses. Another 18% said they used it to make a major purchase of some kind while 4% used it to help other family members.

“While certain communities continue to be disproportionately impacted by COVID-19, I believe the significantly higher optimism of Black and African American investors signals that they see a light at the end of the tunnel,” said David Dawkins, director of Diverse Client Segments at Wells Fargo Advisors.

Black and African American investors reported similar progress in reaching financial life goals

Looking at Black and African American investors’ long-term financial health, nearly all (87%) Black and African American investors reported having a retirement savings plan (similar to 89% among all investors). Additionally, Black and African American investors reported similar progress with respect to other financial goals.

The poll asked investors to rank and describe how much progress they have made on six financial-oriented life goals. Progress toward achieving these goals was only slightly lower among Black and African American investors, with the exception of saving for a child’s college education where Black and African American investors slightly outpaced all investors.

  • Paying off debts (63% of Black and African American investors vs. 68% of all investors)
  • Owning your own business (46% vs. 52%)
  • Saving enough to live comfortably in retirement (36% vs. 42%)
  • Buying your own home (80% vs. 84%)
  • Saving for a child’s college education (46% vs. 40%)
  • Saving to leave an inheritance for your children (33% vs. 36%)

“Although the data indicates similar progress in achieving financial goals, it still shows an alarming number of investors who are not reporting strong progress toward achieving their goals — particularly the goals with a longer time horizon,” said Dawkins.

Black and African American investors are more risk averse with investments

Seventy-two percent of Black and African American investors said they believe the stock market is a good place for people to invest and grow their retirement savings. However, when asked about their risk tolerance in investing, 38% of Black and African American investors said they are willing to take on “a lot” or “fair amount” of risk as compared to 47% of all investors. Instead, the majority of Black and African American investors (54%) said they are willing to take “only a little” risk.

This gap in risk tolerance is mainly explained by lower risk tolerance among Black and African American men. Black and African American male investors (44%) are less willing to take a lot or fair amount of risk with their investments than all male investors (55%). There is little difference by race in risk tolerance among females (35% of Black and African American female investors vs. 39% of all female investors).

“While the data still affirms that men tend to be more aggressive investors than women, the racial divide among male investors adds a new layer of complexity,” said Dawkins. “People of color already face additional earnings barriers. Taking on too much or too little risk can perpetuate this. Investors should ensure that their risk tolerance is aligned to their investment objectives to help maximize achieving their goals.”

Black and African American investors give and receive family financial support

Having access to financial support from family was a sentiment shared by all investors. However, Black and African American investors are more likely to have received such help. Twenty-two percent of all Black and African American investors said they have personally received financial help from a family member or friend in the past few years (vs. 15% of all investors).

Black and African American investors indicated that family financial support is a two-way street, with 69% of this group saying they have provided significant or routine financial help to at least one family member or friend in the past few years compared to 57% of all investors.

When asked to estimate how much money has been given in the past few years, Black and African American investors reported approximately $17,000 as compared to about $25,000 for all investors.

Black and African American investors who are parents prioritize educating their children on finance

Most Black and African American investors with adult children said they provided a lot or a fair amount of education to their children about handling finances — such as earning, saving, budgeting, borrowing, donating and investing money. In fact, Black and African American investors were six percentage points more likely than all investors to have done so (84% of Black and African American investors vs. 78% of all investors).

By contrast, far fewer Black and African American investors reported that their own parents provided a lot or a fair amount of financial education to them growing up (33%).

And despite doing more than their parents to educate their own children on finances, 41% of Black and African American investors think they should have provided more financial education to their children.

“The idea of closing the wealth gap is important to Black and African American parents who invest,” said Dawkins. “They know that income and wealth parity starts with strong financial acumen and education — and are choosing to tackle that head on.”

About the Wells Fargo/Gallup Investor and Retirement Optimism Index

Results for this Wells Fargo/Gallup Investor and Retirement Optimism Index are based on a Gallup Panel™ web study completed by 1,536 U.S. investors, aged 18 and older, from Feb. 8-16. This quarter’s poll includes an oversample of Black and African American investors, resulting in a total of 573 Black and African American investors included in this survey.

The Gallup Panel is a probability-based, longitudinal panel of U.S. adults who Gallup selects using random-digit-dial phone interviews that cover landline and cellphones. Gallup also uses address-based sampling methods to recruit Panel members. The Gallup Panel is not an opt-in panel. The sample for this study was weighted to be demographically representative of the U.S. investor population, using demographic targets determined from investor samples within prior Gallup national adult surveys. For results based on this sample, one can say that the maximum margin of sampling error is ±4 percentage points at the 95% confidence level. Margins of error are higher for subsamples. For results based on the over sample of Black and African American investors, one can say that the maximum margin of sampling error is ±6 percentage points at the 95% confidence level.

In addition to sampling error, question wording and practical difficulties in conducting surveys can introduce error and bias into the findings of public opinion polls.

For this study, the American investor is defined as an adult in a household with stocks, bonds or mutual funds of $10,000 or more, either in an investment account or in a self-directed IRA or 401(k) retirement account. About two in five U.S. households have at least $10,000 in such investments. The sample consists of 58% nonretirees and 42% retirees. Of total respondents, 39% reported annual incomes of less than $90,000; 57% reported $90,000 or more. The median age of the nonretired investor is 47 and the retiree is 68. The Wells Fargo/Gallup Investor and Retirement Index is an enhanced version of Gallup’s Index of Investor Optimism, which provides the historical trend data.

The Investor and Retirement Optimism Index has an adjusted baseline score of 100 from when it was established in October 1996. It peaked at +152 in January 2000, at the height of the dot-com boom, and hit a low of -81 in February 2009.

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 30 on Fortune’s 2020 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

Additional information may be found at www.wellsfargo.com | Twitter: @WellsFargo.

Investment and insurance products:

NOT FDIC-Insured

 

NO Bank Guarantee

 

MAY Lose Value

Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC, Member SIPC, a registered broker-dealer and non-bank affiliate of Wells Fargo & Company.

Wells Fargo Investment Institute, Inc. is a registered investment adviser and wholly owned subsidiary of Wells Fargo Bank, N.A., a bank affiliate of Wells Fargo & Company.

News Release Category: WF-ERS

Media

Jackie Knolhoff, 314-346-7670

[email protected]

Desari Mueller, 314-327-9615

[email protected]

KEYWORDS: California United States North America

INDUSTRY KEYWORDS: Finance Other Consumer Banking Consumer Professional Services

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Wells Fargo/Gallup Investor and Retirement Optimism Index (Photo: Wells Fargo)
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Progress towards financial goals (Graphic: Wells Fargo)
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Setting the course for family (Graphic: Wells Fargo)

Five9 Enables Comprehensive Digital-First Omnichannel Experiences for Leading Enterprises

Five9 Enables Comprehensive Digital-First Omnichannel Experiences for Leading Enterprises

RoundPoint Mortgage Servicing Corporation, one of the nation’s largest non-bank mortgage servicing companies, is helping connect more customers to their business by providing the ability to engage over the customers’ channel of choice.

SAN RAMON, Calif.–(BUSINESS WIRE)–
Five9, Inc. (NASDAQ: FIVN), an industry-leading provider of the intelligent cloud contact center is working with leading enterprises to transform their business and reimagine their customer experience by allowing customers to seamlessly communicate with companies using the channel and/or channels of their choice. The latest customer to take advantage of these capabilities is RoundPoint Mortgage Servicing Corporation (Roundpoint) who are working with Five9 to digitally transform their business for a more modern approach to customer service.

“Five9 Digital Engagement enables organizations to be more available and connected than ever before,” said Dan Burkland, President, Five9. “The key to exceeding customers’ expectations is meeting them on their terms – when and how they wish to communicate with you. Our solutions create exceptional digital-first experiences that delight customers and drive brand loyalty by meeting their needs at every touchpoint.”

The Five9 Intelligent Cloud Contact Center makes it easy for businesses to engage customers on their terms and to quickly provide the type of intuitive, personalized, and more human experience they want. This allows agents to seamlessly follow the customer’s journey regardless of the way in which they choose to engage. The Five9 solutions also ensure that as the customers change their channel of engagement, the context is not lost for the agent, meaning a more seamless experience for the customer and a more informed experience for the agent.

Prior to Five9 , RoundPoint had an on-premises telephony solution that lacked the features and capabilities they required to meet their vision of delivering meaningful value to their customers for all things home. Their previous solution had insufficient reporting functionality, offered no real-time statistics, did not scale properly, did not have a predictive dialer and did not offer the ability to seamlessly service customers using the channel or channels they chose.

That’s why RoundPoint turned to Five9 to help. As part of the deployment, some of the key channels that Five9 has enabled for the mortgage company include:

  • Voice: Enable the most popular method of communication so customers can get their issues addressed by a live agent with unparalleled voice quality on a global scale.
  • Chat: Enable chat for customers who still want to communicate with a human but prefer not to use a voice channel to resolve their issue.
  • Video: Shorten resolution times and create better experiences by letting your customers show and share their problems with agents in real time.
  • Email: Provide agents with advanced search capabilities to quickly identify issues for resolution and easily include attachments with the response.
  • Visual IVR: Extend IVR self-service visually on mobile devices to deliver a consistent customer experience whether they are using a voice or a visual channel.
  • Messaging: Provide a unified interface to handle all message-based interactions including SMS and social messaging.
  • Social Media: Automate the process of monitoring social media feeds to ensure prompt and consistent responses if needed.

Since adopting the Five9 Intelligent Cloud Contact Center, Roundpoint now offers omnichannel customer service, which saves an average two to three minutes per chat or email interaction. In addition, RoundPoint has added the ability to handle off-hour inquiries and leads through email and scheduled callbacks. They also experienced improved agent efficiency with assisted response templates that eliminated the typing needed for common questions and inquiries.

“It’s amazing to have a full-fledged contact center in the cloud with no restrictions and endless integrations that is capable of modifying IVRs in real-time to allow flexibility in contingency cases, such as agents being able to access chat and email records while engaging with customer via phone.” said Fabian Russell, Assistant VP, Call Center Operations, RoundPoint Mortgage Servicing Corporation. “It’s always a pleasure working with Five9.”

To learn more about the Five9 Digital Engagement offerings, click here.

About Five9

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.

For more information, visit www.five9.com.

Engage with us @Five9,LinkedIn,Facebook, Blog, That’s Genius Podcast.

Five9

Kendall Taylor

925-231-2196

[email protected]

KEYWORDS: California United States North America

INDUSTRY KEYWORDS: VoIP Software Mobile/Wireless Networks Professional Services Internet Data Management Technology Other Professional Services Audio/Video Finance Other Technology Telecommunications

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Adverum Announces Senior Appointments for Patient Access and Clinical Operations as ADVM-022 Advances Toward Global Phase 3 Trials

— Anand Reddi appointed
vice president, patient advocacy, access, and 
digital innovation —

— Bill Tan, PharmD, appointed
vice president, 
clinical operations program lead —

REDWOOD CITY, Calif., March 30, 2021 (GLOBE NEWSWIRE) — Adverum Biotechnologies, Inc. (Nasdaq: ADVM), a clinical-stage gene therapy company targeting unmet medical needs in ocular and rare diseases, today announced the appointment of two experienced professionals to support its patient advocacy initiatives and ongoing clinical operations, effective immediately:

  • Anand Reddi has been appointed vice president, patient advocacy, access, and digital innovation. In this newly created position, Mr. Reddi will develop and implement patient-centered strategies to maximize global access to Adverum’s transformative advanced therapies. These therapies have the potential to provide a one-and-done treatment for wet age-related macular degeneration (AMD) and diabetic macular edema (DME), two leading causes of blindness. Mr. Reddi will focus on maximizing the impact of Adverum’s disruptive gene therapy program by leveraging innovative partnerships and digital innovation with patients, advocacy groups, governments, regulatory bodies, nongovernmental organizations, policymakers and global health multilaterals to support access, in-country operations, and advocacy.

  • Bill Tan, PharmD, has been appointed
    vice president, clinical operations program lead. Dr. Tan will lead strategic planning and implementation of Adverum’s clinical development programs. This includes overseeing Adverum’s integrated global clinical development plans from a strategic, operational, and technical perspective, within Adverum’s clinical operations team.

“These appointments, including the strength of our entire team and our scientific advisory board, underscore our commitment to advancing commercialization plans for ADVM-022 and ensuring that our one-and-done gene therapy is not only available, but also accessible, to patients globally,” said Laurent Fischer, M.D., chief executive officer at Adverum Biotechnologies. “As we prepare to initiate two global Phase 3 trials in wet AMD in the fourth quarter and to present INFINITY clinical data for DME in the second half of 2021, it is imperative that we have the right strategies in place to support access and to champion the patient voice and experience. Both Anand and Bill bring valuable expertise and decades of experience in their respective areas, and I am confident they will contribute to our global mission to establish ocular gene therapy as a one-time treatment that preserves patient sight for life.”

Arshad M. Khanani, M.D., M.A., managing partner and director of clinical research, Sierra Eye Associates, and clinical associate professor of ophthalmology, University of Nevada and a member of the scientific advisory board for Adverum, said, “As a physician who treats patients at risk of losing their vision with retinal diseases, I am thrilled that Adverum is committed to patient access strategies as they continue development of their innovative gene therapy, ADVM-022. As I’m an advocate for my patients, I am excited to be a part of the ADVM-022 clinical program that is designed to extend treatment intervals and possibly improve long-term patient outcomes with a promising one-time in-office intravitreal gene therapy. I look forward to enrolling patients in Adverum’s two Phase 3 clinical trials as I believe this therapy can significantly reduce the treatment burden to patients, caregivers, and the healthcare system.”

About
Anand Reddi

Mr. Reddi joins Adverum from Gilead Sciences Inc., where he most recently served as head of digital innovation, responsible for customer engagement, global commercial strategy, and operations initiatives for this group. In this role, he led the design, implementation, and launch of PrEP Hub, a direct-to-consumer (DTC) digital navigator platform for individuals at risk for HIV. Over the last seven years at Gilead, Mr. Reddi also held various strategy and operations roles of increasing responsibility in international access, medical affairs, international operations, corporate affairs, and corporate strategy, as well as in the chief patient officer organization focused on patient centricity, digital patient solutions, and patient- centered outcomes. He was instrumental in establishing international access initiatives in over 140 countries for HIV and hepatitis C treatments.

Mr. Reddi holds a Master of Science from the University of Colorado School of Medicine. He received a Bachelor of Arts in history and a Bachelor of Science in biology from the University of Michigan. In addition, Mr. Reddi has the distinction of serving as a J. William Fulbright Scholar in South Africa.

About Bill Tan, PharmD

Dr. Tan joins Adverum from 89bio, where he most recently served as a senior consultant for clinical operations, responsible for strategic and operational oversight, management, execution, and timely delivery of multiple clinical studies. Prior to 89bio, Dr. Tan held numerous clinical development roles including senior consultant for clinical operations at Mirum Pharmaceuticals; director of clinical development at Allergan; director of medical affairs at Dermira; director of medical affairs at Anacor; director of medical information at Onyx Pharmaceuticals; and consultant of medical information and health economics at Gilead Sciences.

Dr. Tan earned a Doctor of Pharmacy from the University of California, San Francisco, and holds a Bachelor of Science in biochemistry from the University of California, Los Angeles.

Inducement Grant

On March 29, 2021, Adverum granted each of Mr. Reddi and Dr. Tan a stock option to purchase 100,000 shares of Adverum’s common stock pursuant to the inducement grant exception under Nasdaq Rule 5635(c)(4), as an inducement that is material to these employees entering into employment with Adverum. The options have a per share exercise price equal to the closing sales price of Adverum’s common stock on the Nasdaq Stock Market on the grant date, and will vest over four years, subject to the employees’ continued service with Adverum.

About Adverum Biotechnologies

Adverum Biotechnologies (Nasdaq: ADVM) is a clinical-stage gene therapy company targeting unmet medical needs in serious ocular and rare diseases. Adverum is advancing the clinical development of its novel gene therapy candidate, ADVM-022, as a one-time, intravitreal injection for the treatment of patients with wet age-related macular degeneration and diabetic macular edema. For more information, please visit www.adverum.com.

Forward-looking Statements

Statements contained in this press release regarding the events or results that may occur in the future are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements include but are not limited to statements regarding: Adverum’s intentions to initiate two global Phase 3 trials in wet AMD in the fourth quarter and present INFINITY clinical data for diabetic macular edema in the second half of 2021; Adverum’s plans regarding commercialization and patient access for ADVM-022; the roles in which Mr. Reddi and Mr. Tan will serve and the benefits that they are expected to bring; and the potential efficacy and safety of ADVM-022 in wet AMD and DME. Actual results could differ materially from those anticipated in such forward-looking statements as a result of various risks and uncertainties, which include risks inherent to, without limitation: Adverum’s novel technology, which makes it difficult to predict the time and cost of product candidate development and obtaining regulatory approval; the results of early clinical trials not always being predictive of future results; and the potential for future complications or side effects in connection with use of ADVM-022. Risks and uncertainties facing Adverum are described more fully in Adverum’s Annual Report on Form 10-K for the year ended December 31, 2020 and any subsequent filings with the SEC under the heading “Risk Factors.” All forward-looking statements contained in this press release speak only as of the date on which they were made. Adverum undertakes no obligation to update such statements to reflect events that occur or circumstances that exist after the date on which they were made.



Investor Relations Contacts
Myesha Lacy
Adverum Biotechnologies, Inc.
T: 650-649-1257
E: [email protected]

Amy Figueroa
Adverum Biotechnologies, Inc.
T: 650-823-2704
E: [email protected]

Media Contact
Andrea Cohen
Sam Brown Inc.
T: 917-209-7163
E: [email protected]