Market Newsdesk

Illinois American Water President Addresses New ASCE Report Card, Urges More Investment in Critical Water Infrastructure

BELLEVILLE, Ill.–(BUSINESS WIRE)–
Rebecca Losli, President of Illinois American Water, issued the following statement in response to the grades of C- for water and D+ wastewater in the American Society of Civil Engineers’ (ASCE) 2025 Report Card for America’s Infrastructure.

“The ASCE 2025 Report Card reveals no change or improvement over the last four years – America’s drinking water and wastewater infrastructure is stagnant. The Report Card highlights the urgent need for significant investment in water and wastewater infrastructure, not just across the nation, but also here in Illinois,” said Losli. “Our state continues to face challenges when it comes to investing in critical infrastructure, particularly in these sectors.”

With over a trillion dollars in infrastructure investments needed in water and wastewater across the country over the next two decades, American Water continues to work with local, state and federal leaders to provide expertise and investment in communities across Illinois that need to strengthen their water systems.

Over the next ten years, American Water plans to invest $40-$42 billion in our systems across the country to help ensure safe, clean, reliable, and affordable water and wastewater service.

Since 2013, Illinois American Water has invested $2 billion in water and wastewater infrastructure to address aging infrastructure, safety, and to meet EPA standards. The company’s capital investment for 2024 was $277.63 million. There is an economic ripple effect on investment in water and wastewater. According to the U.S. Water Alliance, every $1 million invested in water and wastewater infrastructure brings 15.5 jobs. Last year, in 2024, the company’s investment in infrastructure could be measured by 4,300 jobs in the state of Illinois.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s 6,700 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.

About Illinois American Water

Illinois American Water, a subsidiary of American Water, is the largest regulated water utility in the state, providing high-quality and reliable water and wastewater services to approximately 1.3 million people. American Water also operates a quality control and research laboratory in Belleville.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250328878500/en/

NEWS MEDIA CONTACT

Terry Mackin, Director, Communications & External Affairs

Illinois American Water

[email protected]

KEYWORDS: United States North America Illinois

INDUSTRY KEYWORDS: Energy Other Energy Utilities

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TD Bank Ranks No. 1 in Florida in J.D. Power Retail Banking Study

TD achieved the highest score for trust

CHERRY HILL, N.J.–(BUSINESS WIRE)–TD Bank ranked highest in Florida among customer satisfaction, according to the J.D. Power 2025 U.S. Retail Banking Satisfaction Study^SM.

TD Bank achieved a total score of 688 out of 1,000 — 28 points higher than the regional average score — and climbed two spots over the previous year in Florida. The annual banking study measures consumer satisfaction in seven areas, including account offerings, trust, people, digital channels, banking how and when I want, resolving problems, and helping to save time or money. In Florida, TD achieved the highest score for trust and resolving problems.

“TD Bank strives to put people at the center of everything we do, and this achievement is the result of a two-year plan to recapture the highest ranking in Florida by delivering exceptional service and solutions to our customers, prospects and community members,” said Nick Miceli, Regional President of Florida, TD Bank. “TD has proudly served Florida for nearly 20 years, and we continue to deliver legendary experiences every day for our customers.”

The J.D. Power 2025 U.S. Retail Banking Satisfaction Study^SM is based on responses from 109,724 retail customers of national and regional banks in the United States regarding their experiences with their retail banking institution. It was fielded from January 2024 through January 2025.

“At TD, we remain relentlessly focused on delivering value-added solutions that make a real impact for our customers,” said Allison Robinson, Head of Retail Distribution, TD Bank. “This recognition reinforces our commitment to continuously elevate our customer experience, and we look forward to building on this success.”

TD Bank has approximately 165 locations and 1,570 ATMs in Florida, and more than 3,100 colleagues work in the state. The bank also ranked No. 1 in Small Business Administration lending in Florida for the eighth year in a row for 2024.

About TD Bank, America’s Most Convenient Bank^®

TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S. by assets, providing more than 10 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth^®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us. Find TD Bank on Facebook at www.facebook.com/TDBank and on Instagram at www.instagram.com/TDBank_US/.

TD Bank is a subsidiary of The Toronto-Dominion Bank, a top 10 North American bank. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol “TD”. To learn more, visit www.td.com/us.

About the J.D. Power Study

J.D. Power is a global leader in consumer insights, advisory services, and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 55 years. The world’s leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies. J.D. Power has offices in North America, Europe, and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/business. The J.D. Power auto-shopping tool can be found at JDPower.com.TD Bank received the highest score in a tie in the J.D. Power 2025 U.S. Retail Banking Satisfaction Study, which measures customer satisfaction with their primary bank. Visit jdpower.com/awards for more details.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250328941942/en/

Media Contact:

Martha A. Gaston, APR

TD Bank

[email protected]

KEYWORDS: United States North America Florida New Jersey

INDUSTRY KEYWORDS: Banking Personal Finance Professional Services Finance

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Udemy Recognized as a Strategic Leader in 2025 Fosway 9-Grid™ for Outcomes-Driven Skills Development Solutions

New report by HR research firm honors Udemy as a leader in digital learning for future-proofing careers and ensuring long-term business success

SAN FRANCISCO–(BUSINESS WIRE)–Udemy (Nasdaq: UDMY), a leading online skills marketplace and learning platform, today announced it has been named a Strategic Leader in the 2025 Fosway 9-Grid™ for Digital Learning, a multidimensional learning market analysis model. According to Fosway, Strategic Leaders excel in performance by offering comprehensive and sophisticated solutions to meet the needs of complex enterprises, driving strong product-market fit and customer advocacy.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250327854141/en/

“This report reinforces what drew me to Udemy in the first place: the opportunity to shape the future of learning and work through high-impact, adaptive AI-enabled solutions that drive real business results,” said Hugo Sarrazin, President and Chief Executive Officer at Udemy. “We are honored to have Udemy recognized by industry experts for its market-leading innovation that helps leaders worldwide future-proof their organizations. As we continue to shape the next generation of skills development, we remain committed to enhancing our offerings and empowering more organizations and professionals to succeed.”

This ranking highlights Udemy’s proven ability to deliver innovation and customer satisfaction through impactful skills acquisition and validation solutions, empowering 77 million learners and nearly 17,000 organizations globally. In Europe, the Middle East, and Africa (EMEA), more than 25 million learners and 36,000 instructors are leveraging the Udemy platform to keep a pulse on emerging skills in today’s hyper-competitive job market. Udemy‘s AI-enabled platform enables a diverse range of enterprise customers in EMEA, including leading brands such as the London Stock Exchange, British Airways, McLaren Racing, PwC EMEA, and Uniqlo Europe, providing flexible, effective, and personalized learning experiences at scale.

“Udemy has been instrumental in supporting our global learning strategy, standing out in the skills development space with its high-quality content and scalable AI-driven solutions,” said Phil Hunt, Strategy & Transformation Manager, Global Learning Academy at British Airways. “Their innovative approach empowers our teams to continuously learn, adapt, and stay ahead in a rapidly evolving landscape. Udemy’s new AI Assistant enhances the learning experience by asking targeted questions to identify individual needs and seamlessly connecting learners to relevant content – this powerful addition is proving valuable to our learners.”

Udemy’s Intelligent Skills Platform, including the Udemy AI Assistant and Udemy’s Skills Mapping solutions, empowers leaders to personalize, optimize, and scale skills development across their organizations. More than 2,300 learners through Udemy Business have started using Udemy’s AI-powered Skills Mapping to scale personalized learning paths across teams, driving growth and performance.

In 2024, Fosway Group positioned Udemy as a Strategic Challenger, underscoring its sustained positive trajectory and continued growth as a leading global learning solutions provider. Udemy was also recognized with the Rising Star Partner of the Year award in North America by Amazon Web Services (AWS) and the Innovation Award for Learning by Aragon Research for its AI-powered solutions that drive outcomes-based learning.

To empower your teams with the power of possibilities, visit business.udemy.com.

About The Fosway 9-Grid™

Fosway Group is Europe’s #1 HR industry analyst. The Fosway 9-Grid™ provides a unique assessment of the principal learning and talent supply options available to organisations in EMEA. The analysis is based on extensive independent research and insights from Fosway’s Corporate Research Network of over 250 organisations, including BP, HSBC, PwC, RBS, Sanofi, Shell, and Vodafone. Visit the Fosway website at www.fosway.com for more information on Fosway Group’s research and services.

About Udemy

Udemy (Nasdaq: UDMY) transforms lives through learning by ensuring everyone has access to the latest and most relevant skills. Through the Udemy Intelligent Skills Platform and a global community of diverse and knowledgeable instructors, millions of learners gain expertise in a wide range of technical and professional skills — from generative AI to leadership. The Udemy marketplace provides learners with thousands of up-to-date courses in dozens of languages, offering a variety of solutions to achieve their goals. Udemy Business empowers enterprises to offer on-demand learning for all employees, immersive learning for tech teams through Udemy Business Pro, and cohort learning for leaders through Udemy Business Leadership Academy. Udemy Business customers include Fender^Ⓡ, Glassdoor, On24, The World Bank, and Volkswagen. Udemy is headquartered in San Francisco with hubs in Austin and Denver, USA; Ankara and Istanbul, Türkiye; Dublin, Ireland; Melbourne, Australia; and Chennai, Gurugram, and Mumbai, India.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250327854141/en/

Media Contact

Risha Tyagi

Senior Global Corporate Communications Manager

[email protected]

Investor Contact

Dennis Walsh

Vice President, Investor Relations

[email protected]

KEYWORDS: United States North America California

INDUSTRY KEYWORDS: Technology Human Resources Professional Services Software Internet Continuing Training Education Artificial Intelligence

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ISG to Assess Workplace Services, Solutions Shaped by AI

Upcoming ISG Provider Lens™ reports examine providers helping enterprises use technology and services powered by AI to evolve workplace experiences for employees

STAMFORD, Conn.–(BUSINESS WIRE)–
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study evaluating providers of workplace services and solutions to meet the evolving needs of employees in the age of AI.

The study results will be published in a series of comprehensive ISG Provider Lens™ reports geared to enterprise buyers. Six Future of Work – Services reports covering separate geographic markets and one Future of Work – Solutions report covering the global market are scheduled to be released in October.

The reports will evaluate providers of services, including workplace strategy and enablement, collaboration and next-generation experience, managed end-user technology, continuous productivity, smart and sustainable workplaces and AI-augmented workplaces, as well as solutions addressing digital employee experience and the AI-enabled digital workplace.

Enterprise buyers will be able to use information from the reports to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm’s buy-side clients.

“Experience parity” is becoming a significant differentiator in the market, ISG notes. More employers want workplaces that deliver seamless experiences to employees regardless of their location or customer interaction. Employees, in turn, are seeking the freedom to select the technology they use in their workspaces, and are expecting ubiquitous access to devices, applications, data, workflow, documents and processes.

“Collaboration and communication in the workplace are equally critical, involving internal and external tools such as AR, VR and XR. However, enterprises face challenges when integrating pre-pandemic infrastructure with post-pandemic capabilities. Overcoming them requires the expertise and support of third-party providers,” said Iain Fisher, director, ISG Provider Lens Research.

Fisher says GenAI is opening new avenues for increased employee productivity and efficiency. “Whether we are talking about devices, applications or associated networks, the performance of workplace technology has a profound impact on employee experience. GenAI is becoming a critical driver of that experience.”

ISG has distributed surveys to more than 110 providers of future workplace services globally. Working in collaboration with ISG’s global advisors, the research team will produce six quadrants representing the future workplace services the typical enterprise buys based on ISG’s experience working with its clients. The six quadrants are:

• Workplace Strategy and Enablement Services, evaluating providers offering guidance, compliance and strategies suited to human, digital and physical workplaces, while considering modern business models and approaches to talent management. These services include integration of remote and physical workspaces, physical asset strategy and assessments, and workplace-driven sustainability strategies.

• Collaboration and Next-Gen Experience Services, assessing providers offering end-to-end customer and employee experience enhancements, through managed services for workplace technology ecosystems. Providers enable business leaders, line-of-business representatives and CxOs to enhance collaboration, align workplace transformation with human needs and attain measurable business results.

• Managed End-User Technology Services, studying service providers managing technology for enterprise IT departments to support end users. These services include end-user enablement through devices, applications, cloud workplaces and endpoint security.

• Continuous Productivity Services (Including Next-Gen Service Desk), evaluating providers supporting the productivity needs of next-generation, human and hybrid workplaces. Services include sentiment analysis, automated Digital Employee Experience (DEX) triage, AI-powered health monitoring and emerging technologies, including AR and VR.

• Smart and Sustainable Workplace Services, assessing providers supporting smarter, IoT-enabled workplaces while helping clients to achieve sustainability goals. Providers build working environments with smart meeting and facility management solutions, creating adaptive, efficient, inclusive and responsible workspaces integrating experience parity, unified communications and smart collaboration.

• AI-Augmented Workforce Services, studying providers of advanced agentic solutions that utilize artificial intelligence and machine learning (AI/ML) as autonomous digital agents. These agents enable proactive decision-making, contextual learning and seamless enterprise interaction, while managing workflows, optimizing processes and providing personalized support.

In addition, ISG has distributed surveys to more than 40 providers of Future of Work solutions globally. This report will include two quadrants:

• Digital Employee Experience (DEX) Solutions, evaluating vendors of solutions that measure, analyze, benchmark and manage the end-user experience with workplace technologies, including endpoint devices, applications, operating systems and networks.

• AI-Enabled Digital Workplace, assessing vendors of AI-enabled solutions for the digital workplace and modern end-user technology. These solutions enhance automation, intelligence and proactive management across modern end-user computing (EUC) technologies, while optimizing user experience, security and operational efficiency.

Geographically focused reports from the Future of Work – Services study will cover the global workplace services market and examine products and services available in the U.S., the U.K., Germany, Switzerland, Brazil and Australia. ISG analysts Bruce Guptill (Global, U.S., Australia), Kevin Turner (U.K.), Roman Pelzel (Germany, Switzerland) and Cristiane Tarricone (Brazil) will serve as authors of the services reports. Bruce Guptill will author the Future of Work – Solutions report.

A list of identified providers and vendors and further details on each study are available in these digital brochures: Future of Work – Services, Global and Future of Work – Solutions, Global. Companies not listed as future of work services or solutions providers can contact ISG and ask to be included in the study.

All 2025 ISG Provider Lens™ evaluations feature expanded customer experience (CX) data that measures actual enterprise experience with specific provider services and solutions, based on ISG’s continuous CX research. Enterprise customers wishing to share their experience about a specific provider or vendor are invited to complete this online survey. Participants will receive a copy of this report in return for their feedback.

About ISG Provider Lens™ Research

The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG’s global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG’s enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.

About ISG

ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250328906790/en/

Press Contacts:

Will Thoretz, ISG

+1 203 517 3119

[email protected]

Julianna Sheridan, Matter Communications for ISG

+1 978-518-4520

[email protected]

KEYWORDS: United States North America Connecticut

INDUSTRY KEYWORDS: Technology Mobile/Wireless Human Resources Consulting Professional Services Artificial Intelligence Telecommunications Software Networks Internet Hardware Electronic Design Automation Data Management Security

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H.B. Fuller Launches Industry-Changing Commercial Roofing Adhesive with First-of-its-Kind Canister Propellent Technology

Millennium PG-1 EF ECO₂ is anequipment-free, canister-based sprayable adhesive that uses a patented blend of naturally occurring environmental gases as a blowing agent, eliminating the need for chemical alternatives.

ST. PAUL, Minn.–(BUSINESS WIRE)–
H.B. Fuller (NYSE: FUL), the largest pureplay adhesives company in the world, announced today the launch of an innovative new technology that is driving change for commercial roofing installation and enhancing environmental responsibility. The H.B. Fuller Millennium PG-1 EF ECO₂ is a high-performance roofing adhesive that eliminates the need for chemical blowing agents by using naturally occurring atmospheric gases. This powerful blend of gases called ECO₂ Driven™ technology, operates without the use of high Global Warming Potential (GWP) propellants or Hydrofluoroolefins (HFOs), reducing the environmental impact of dispensing the adhesive without compromising adhesion strength.

Designed to meet or exceed current North American environmental standards and align with emerging global regulations for Commercial Roofing, Millennium PG-1 EF ECO₂ is easy to use, while supporting sustainability goals. Canister-based adhesives can help reduce job site waste as canisters offer significant coverage area per unit and, when properly emptied, can be recycled depending on local regulations.

“H.B. Fuller is committed to creating innovative solutions that make everyday products cleaner, faster, and more effective,” according to SuAnne Stevens, global vice president, commercial roofing. “Pairing this adhesive delivery method with the ECO₂ Driven technology results in a contractor-friendly solution that considers not only the environment but also the overall working conditions for the installer.”

As with the first-generation Millennium PG-1 EF ECO product, the “EF” stands for equipment-free. This two-part low-rise foam adhesive efficiently combines part A with part B dispensed through two canisters and features a unique spray nozzle that quickly and easily transitions between a ribbon or spatter spray. This enables the installation of insulation board and fleece-backed roofing membranes with one product that is easy to use and transport.

In addition, compared to the mechanical fastening of roofing membranes, adhesives eliminate thermal bridging, achieve high wind uplift ratings, and minimize risks of leaks and building damage during re-roofing. These benefits support H.B. Fuller’s commitment to both innovation and sustainability.

With industry-leading performance and patented ECO₂ Driven™ technology, Millennium PG-1 EF ECO₂ helps customers achieve their operational and sustainability goals while delivering value to roofing contractors and building owners.

About H.B. Fuller

As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250328185708/en/

Media contact

Denise Tripamer

[email protected]

KEYWORDS: United States North America Minnesota

INDUSTRY KEYWORDS: Other Manufacturing Environment Construction & Property Packaging Environmental Health Chemicals/Plastics Sustainability Manufacturing Green Technology Other Construction & Property

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