{"id":999928,"date":"2026-09-02T10:17:05","date_gmt":"2026-09-02T14:17:05","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/ibex-expands-global-service-delivery-network-with-new-state-of-the-art-center-in-egypt\/"},"modified":"2026-09-02T10:17:05","modified_gmt":"2026-09-02T14:17:05","slug":"ibex-expands-global-service-delivery-network-with-new-state-of-the-art-center-in-egypt","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/ibex-expands-global-service-delivery-network-with-new-state-of-the-art-center-in-egypt\/","title":{"rendered":"ibex Expands Global Service Delivery Network with New State-of-the-Art Center in Egypt"},"content":{"rendered":"

\nHiring is Underway for Agents, Managers, Team Leaders, and Support Staff; Expected to Scale to 1,000 Employees Within First Nine Months
\n<\/h2>\n
\n

WASHINGTON and CAIRO, Sept. 02, 2026 (GLOBE NEWSWIRE) — ibex<\/a> (Nasdaq: IBEX), the global leader in outsourced business services and AI-powered customer experience solutions, today announced its official entry into Egypt with a new state-of-the-art service delivery center in Cairo to support clients across key growth industries, including HealthTech, Technology, and Retail. This expansion strengthens ibex’s global delivery network and underscores its commitment to providing scalable, world-class CX outsourcing services for top global brands.<\/p>\n

\u201cWe are excited to expand into Egypt to deliver even greater service options and value for our growing list of industry-leading companies,\u201d said ibex CEO Bob Dechant. \u201cEgypt is a thriving outsourcing and technology market with a unique combination of a young, multilingual, and highly educated workforce, coupled with a strategic geographic location, growing digital infrastructure, and a stable, pro-business government environment. In addition to creating new employment opportunities and bringing foreign investment to Cairo, this expansion enhances our ability to deliver truly differentiated customer experiences for global brands.\u201d<\/p>\n

ibex\u2019s new Cairo service delivery center, located in the City Stars complex at Ali Rashed St., Nasr City, Cairo, will feature multiple training rooms and modern support areas, including a cafeteria, prayer room, data rooms, and administrative suite. The new facility will begin operations in October, with plans to scale to 1,000 in the first nine months, along with significant capital investment. Hiring is already underway for customer service representatives, front-line managers, team leaders, quality analysts, and support staff.<\/p>\n

ibex has been recognized for its outstanding culture, employee experience, development opportunities, and service, including Great Place to Work, Forbes\u2019 Best Employers for Women, and Newsweek\u2019s Greatest Workplaces for Professional Services.<\/p>\n

\u201cWe believe that providing a great employee experience is the key to delivering amazing customer experiences, and we are dedicated to continually improving our award-winning culture that offers our team members the best training, tools, and development opportunities,\u201d said Paul Inson, Chief People Officer at ibex.<\/p>\n

To join the winning ibex team, job seekers are encouraged to apply online at https:\/\/careers.ibex.co\/<\/a>. Follow @ibexegypt on Instagram and Facebook.<\/p>\n

ibex Cairo will operate under ibex\u2019s comprehensive portfolio of security and compliance certifications and standards, including ISO 42001 and 27001, SOC 2 Type II, and PCI DSS. ibex also holds the top spot for BPO providers in SecurityScorecard\u2019s<\/a> cybersecurity ranking with a rating of 100, demonstrating its strong security posture and commitment to protecting client data globally.<\/p>\n

\n
\n About ibex<\/u>
\n <\/strong>
\n
ibex\u00a0is a global leader in outsourced business services and AI-powered customer experience solutions, enabling the world\u2019s best brands to deliver truly differentiated experiences for their customers. Leveraging a global team of more than 36,000 human CX experts \u2013 powered by the\u202fbest AI technology,\u202fdecades of CX innovation, and deep business insights\u202f\u2013 ibex engineers seamless, end-to-end customer journeys from AI agents to human agents at scale across retail, e-commerce, healthcare, fintech, utilities, technology, logistics, and more. Discover more at\u202fibex.co<\/a>\u202fand connect with us on\u202fLinkedIn<\/a>.\u202f<\/p>\n

\n
\n Media Contact:<\/u>
\n <\/strong>
\n
Dan Burris
ibex
Daniel.Burris@ibex.co<\/p>\n

A photo accompanying this announcement is available at https:\/\/www.globenewswire.com\/NewsRoom\/AttachmentNg\/8f81be4e-665c-4134-a22e-de60f1c0f4d0<\/a><\/p>\n

\"\"
\n
\n \"\"\n <\/div>\n

<\/div>\n","protected":false},"excerpt":{"rendered":"

Hiring is Underway for Agents, Managers, Team Leaders, and Support Staff; Expected to Scale to 1,000 Employees Within First Nine Months WASHINGTON and CAIRO, Sept. 02, 2026 (GLOBE NEWSWIRE) — ibex (Nasdaq: IBEX), the global leader in outsourced business services and AI-powered customer experience solutions, today announced its official entry into Egypt with a new state-of-the-art service delivery center in Cairo to support clients across key growth industries, including HealthTech, Technology, and Retail. This expansion strengthens ibex’s global delivery network and underscores its commitment to providing scalable, world-class CX outsourcing services for top global brands. \u201cWe are excited to expand into Egypt to deliver even greater service options and value for our growing list of industry-leading companies,\u201d said ibex CEO … <\/p>\n

Continue reading “ibex Expands Global Service Delivery Network with New State-of-the-Art Center in Egypt”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-999928","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nibex Expands Global Service Delivery Network with New State-of-the-Art Center in Egypt - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ibex-expands-global-service-delivery-network-with-new-state-of-the-art-center-in-egypt\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ibex Expands Global Service Delivery Network with New State-of-the-Art Center in Egypt - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Hiring is Underway for Agents, Managers, Team Leaders, and Support Staff; Expected to Scale to 1,000 Employees Within First Nine Months WASHINGTON and CAIRO, Sept. 02, 2026 (GLOBE NEWSWIRE) — ibex (Nasdaq: IBEX), the global leader in outsourced business services and AI-powered customer experience solutions, today announced its official entry into Egypt with a new state-of-the-art service delivery center in Cairo to support clients across key growth industries, including HealthTech, Technology, and Retail. 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