\nSalesforce and Anthropic are announcing Claudeforce, an expanded strategic partnership bringing Claude\u2019s intelligence and reasoning together with Salesforce\u2019s trusted enterprise harness to make its data, workflows, business logic, actions, and governance securely accessible to power agentic experiences wherever work happens.<\/p>\n
\nThe Claudeforce<\/a> partnership launches with Salesforce in Claude, a Plugin with 37 prebuilt sales skills that enable sellers and agents to reason over live revenue context, automate pipeline updates, and take governed action right from Claude \u2014 with the power of Salesforce directly where sellers work. The companies plan to introduce more integrations across Claude, Salesforce, and Slack, expanding each company\u2019s use of the other\u2019s technologies.<\/p>\n \nSalesforce in Claude is made possible by AIforce \u2014 Salesforce\u2019s trusted enterprise harness that brings all your business data and workflows to any agent through MCP servers, APIs, and CLI tools, without complicated and costly integrations. Salesforce in Claude marks a new era of enterprise AI. For decades, enterprise software required users to manually navigate static UI to get work done. Now that agents can access the data, workflows, and rules directly, software is a system that powers every interface.<\/p>\n \n\u201cWe\u2019re bringing together the world’s #1 AI and #1 CRM \u2014 the best of both worlds. Today, we’re launching Claudeforce, running directly on top of Salesforce via our new AIforce UI harness, Headless 360, Data 360, Tableau, and Slack. Here, the UI is the AI \u2014 allowing you to build custom apps dynamically and answer any enterprise question. Probabilistic intelligence alone doesn’t run a company, and deterministic systems don’t reason. By fusing Claude’s extraordinary reasoning with the trusted data, workflows, and governance every enterprise runs on, we’re delivering a dynamic interface that thinks, reasons, and acts. This is how every business will run.\u201d \u2013 Marc Benioff, Chair & CEO, Salesforce<\/p>\n \n“We believe frontier intelligence should be safe, trusted, and deeply capable, which is why the world’s leading businesses turn to Claude for their most important work. Salesforce in Claude brings this same frontier intelligence into the systems where much of the world’s commercial activity happens. Through this partnership, companies can point Claude at the customer information and business context that they’ve been building in Salesforce for decades, and use it to actually run and grow their businesses.\u201d \u2013 Dario Amodei, CEO & Co-Founder, Anthropic<\/p>\n One partnership, intertwining AI built with data built on trust<\/b><\/p>\n \nThe Claudeforce partnership brings together the best of both worlds \u2014 Claude brings intelligence and judgment, reasoning, adapting, and deciding in real time. Salesforce provides the data, rules, and trusted workflows that turn that judgment into enterprise-ready action. The partnership contains:<\/p>\n 1. Salesforce inside Claude<\/b><\/p>\n \nThe Claudeforce partnership launches with Salesforce in Claude, a Plugin that understands the sellers\u2019 entire revenue cycle and acts on it, giving them an AI CRO \u2014 with 37 prebuilt sales skills including meeting prep, deal health review, and pipeline review.<\/p>\n \nThese skills were built by Salesforce and Anthropic, engineered specifically to draw on Claude\u2019s reasoning, agentic tool use, and generative UI \u2014 not generic CRM prompts wrapped around an API but the capabilities that extend what Claude can do. This includes an onboarding experience that reads a seller\u2019s enterprise context \u2014 Salesforce, Slack, and any connector in Claude \u2014 to stand up a tailored dashboard with their accounts, pipeline, and live data surfaced in interactive views Claude generates.<\/p>\n \nNo two companies run sales exactly the same, so Salesforce in Claude routes actions through Salesforce to help ensure business rules are always enforced when an action is taken. Setup is seamless. An admin connects Salesforce in Claude a single time, with authentication and permissions managed centrally, and every seller on the team gets access from day one \u2014 no per-user setup, no new permissions model to build, no re-auditing account by account.<\/p>\n 2. Claude inside Salesforce<\/b><\/p>\n \nClaude combines multistep reasoning and complex task execution with Anthropic\u2019s rigorous approach to safety and interpretability. Claude is available in Agentforce \u2014 serving as a reasoning model for the Atlas Reasoning Engine, powering Agentforce Vibes and Agentforce Coworker by default, and available in Agent Builder.<\/p>\n \nThrough Amazon Bedrock, Claude is available within the Salesforce Trust Boundary, allowing customers, including those in regulated industries, to deploy domain-specific AI while keeping data and AI workloads secure.<\/p>\n 3. Slack: Where humans and agents work together<\/b><\/p>\n \nSlack, the multiplayer work OS, brings people and agents together in the flow of work. By embedding Claude directly into Slack \u2014 the central workspace where teams already operate \u2014 Salesforce is bridging the gap between team dialogue and autonomous enterprise action.<\/p>\n \nThrough this expanded partnership, Claude is the default model for Slack and serves as the intelligent backbone across every layer of the Slack experience: powering Slackbot to supercharge personal productivity by default, augmenting team decision-making via Claude Tag<\/a>, and accelerating multiplayer coding as a founding partner for Slack Code. Rather than managing disparate tools, teams can now reason through complex decisions alongside Claude in Slack and instantly execute governed, high-value actions in Salesforce \u2014 all without ever leaving the flow of work.<\/p>\n 4. A partnership built on mutual adoption<\/b><\/p>\n \nSalesforce and Anthropic are also strategic customers of one another. This reciprocal adoption makes each company both a builder and a customer of the hybrid architecture they are bringing to market together.<\/p>\n \nSalesforce is Anthropic\u2019s preferred CRM and connects communication, workflows, and agents through Slack, its preferred multi-player work platform for internal teams. Salesforce Shield, Backup, and Sandboxes support security, resilience, and development. Building on that foundation, new capabilities, spanning headless experiences, connected data, and automation, will power stronger scale across customer engagement.<\/p>\n \nClaude is the AI model powering Slackbot for Salesforce customers and employees. Internally, Slackbot has transformed how Salesforce employees work, with Slackbot driving 8.1M hours of annualized productivity gains, up over 2x quarter-over-quarter. Claude is the default model for Slack AI, Slackbot, Salesforce in Claude, Headless 360, Agentforce Coworker, and Claude Code across Salesforce’s engineering organization. Salesforce will make Claude Code and Claude Enterprise available to all of its developers and knowledge workers as the company\u2019s preferred AI assistant and productivity tools, and Claude is the first LLM provider fully integrated within the Salesforce Trust Boundary.<\/p>\n Availability<\/b><\/p>\n About Salesforce<\/b><\/p>\n \nSalesforce helps organizations of any size become Agentic Enterprises \u2014 integrating humans, agents, apps, and data on a trusted, unified platform to unlock unprecedented growth and innovation. Visit www.salesforce.com<\/a> for more information.<\/p>\n About Anthropic<\/b><\/p>\n \nAnthropic is a frontier AI company whose mission is to steer the trajectory of AI to advance human progress. We are best known for building Claude, the intelligence platform trusted by millions of people and businesses worldwide. Anthropic is a public benefit corporation \u2014 a for-profit committed to operating in service of social and public good \u2014 and controlled by a Long Term Benefit Trust, a group of independent experts in AI safety, national security, public policy, and social enterprise.<\/p>\n Pricing and packaging are subject to change. Availability may vary by region and is governed by customer agreements. Customers should base purchasing decisions on products and services currently available.<\/i><\/p>\n View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20260826701108\/en\/<\/a><\/span><\/p>\n\n
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