{"id":997437,"date":"2026-08-24T08:05:16","date_gmt":"2026-08-24T12:05:16","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-realskill-wins-gold-for-best-use-of-ai-for-learning-at-2026-brandon-hall-group-hcm-excellence-awards\/"},"modified":"2026-08-24T08:05:16","modified_gmt":"2026-08-24T12:05:16","slug":"ttec-realskill-wins-gold-for-best-use-of-ai-for-learning-at-2026-brandon-hall-group-hcm-excellence-awards","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-realskill-wins-gold-for-best-use-of-ai-for-learning-at-2026-brandon-hall-group-hcm-excellence-awards\/","title":{"rendered":"TTEC RealSkill\u2122 Wins Gold for Best Use of AI for Learning at 2026 Brandon Hall Group\u2122 HCM Excellence Awards"},"content":{"rendered":"<h2>\nRecognition highlights TTEC\u2019s AI-driven approach to building workforce readiness<br \/>\n<\/h2>\n<div class=\"mw_release\">\n<p>AUSTIN, Texas, Aug.  24, 2026  (GLOBE NEWSWIRE) &#8212; <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=2JXy65OQI0gxJh9snn_8K5ZfYwZmIwic0NzsSmtcerR65BJh7oPkQl_viI91ckdM_h_yD0VyErTK7ohQyFz6Kg==\" rel=\"nofollow\" target=\"_blank\">TTEC<\/a>, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), has been awarded <strong>Gold in the <\/strong><a href=\"https:\/\/www.globenewswire.com\/Tracker?data=aaVSbdEw166Pqokvz9y91eu1nRBZyjzCT89envR9_GGcD7EkOBNxZJZ3ih58goBQdYA9-CM15eD8g6CqEY53X4DS4vSrkN1_fofxuDB94ddWJIbJBABPb5x6zlOP_3adV4QXzSCQCAz91WtoduyhNhokRvqq6iO-bJgsbc-ep7I=\" rel=\"nofollow\" target=\"_blank\"><strong>2026 Brandon Hall Group\u2122 HCM Excellence Awards<\/strong><\/a> for <strong>Best Use of AI for Learning<\/strong>. The recognition honors TTEC\u2019s <strong>RealSkill\u2122: AI-Driven Workforce Readiness<\/strong> program.<\/p>\n<p>\n        <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=Rb9x5TEXnuLe9H8_NKM0MCiOyl6oY4jLdYjW9Lavob5txgmI8L-t8yHyMBvZypxDlWznQQ6DQgWf71KJlwhDFQX0AoGKd-NOhpqIxBFKWTs6-bun91ZJgkVw1ux5cmOV\" rel=\"nofollow\" target=\"_blank\">RealSkill<\/a> uses AI-powered simulations, personalized feedback, and coaching to give employees realistic opportunities to practice skills before applying them in live customer interactions. The approach helps bridge the gap between traditional training and on-the-job performance while giving employees a more engaging and practical way to build confidence and proficiency.<\/p>\n<p>\u201cAI is changing how work gets done, but technology alone does not create a more capable workforce,\u201d said <strong>Julie Stone, group vice president and chief learning officer at TTEC<\/strong>. \u201cRealSkill puts AI to work in a practical way, giving people a safe environment to practice, build confidence, receive immediate feedback, and become ready for the moments that matter. This recognition reflects our commitment to making AI meaningful for people and performance.\u201d<\/p>\n<p>\n        <strong>From training to real-world readiness<\/strong>\n      <\/p>\n<p>RealSkill is designed around the idea that employees learn more effectively when they can practice in realistic situations and receive feedback in the moment. AI-powered simulations recreate customer interactions and other workplace scenarios, allowing employees to practice repeatedly and identify opportunities to improve. <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=77Wsifm4_XelWRy1Xs9mIniVUr8eG5ffP3lcqg3XPYiBBLcR_1gPJuwZpsRurYymQGrthPfZxhoi7k1zLL02JwRdfMB8E9vrS7g774ZowML2vXjGGQ2M2JXuJTboidszrUjMhjGU1Knx3zsV-Fd5wUEQm39mPc_cHSIqYqmEiCEpTNy_kPscz2fuF3Au7C74vrf95mnlttzFJJTzc9zcsYV-IeEdR-rp0IMga6rlaSiusLTJLGxS5qX7eeletLe2ZDlRixJAhCFEifCkgxgDn5gz_xxPqu_jMDg4n8p3-o03_kGJWx6Lq2rq_mpvbELx\" rel=\"nofollow\" target=\"_blank\">This customized and adaptive approach has helped brands improve proficiency, reduce costs, and improve employee experience.<\/a><\/p>\n<p>The solution is part of TTEC\u2019s broader AI-driven workforce performance ecosystem, which supports more than 100 enterprise clients and 25,000 frontline agents globally. By connecting learning to real-world performance, TTEC helps organizations build workforce capabilities while adapting training to changing customer and business needs.<\/p>\n<p>The <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=QxITf-HZgcrn8Rtj-1AspF3vLu8sZtnTyQ6eQf0f0dUYUrpqiywcKo4ncd135_NU1H9ID5VB8HDnhioL9CKf8L-0Hm-ynVQWtbyX-dGIlUnh0A4MlnjGsXx54NFgV_-rg-daQLnkeHMPU7p0O_mgXg==\" rel=\"nofollow\" target=\"_blank\">Brandon Hall Group HCM Excellence Awards<\/a> recognize organizations for innovative and effective human capital management programs that demonstrate business impact. This is TTEC\u2019s latest Brandon Hall recognition for advancing AI-powered learning. Earlier this year, TTEC received Gold in the Brandon Hall Group Technology Excellence Awards for its <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=GeXidXonWrOK3a3bgdFhXmNNtsmbnQiU8IxbSY8CXcrZDLCuYt7RdoZ3XxtZxdSfVkAYlyGgaOhX-_-QRcqQ17QchTUlmJUPZj8wCInIMpfAcAj0H3bZWJuBeUdpbv9t\" rel=\"nofollow\" target=\"_blank\">Learning Wizards Suite<\/a>, an AI-enabled learning design ecosystem.<\/p>\n<p>\n        <strong>About TTEC<\/strong>\n      <\/p>\n<p>TTEC Holdings, Inc. (NASDAQ: TTEC) is a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience. Serving iconic and disruptive brands, TTEC\u2019s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-generation digital technology, the Company\u2019s TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI, and analytics solutions. The Company also delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back-office, and fraud prevention services. Founded in 1982, TTEC\u2019s singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company\u2019s employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more, visit\u00a0<a href=\"https:\/\/www.globenewswire.com\/Tracker?data=zwuhXwDWuWAN75ldwEFxh10JYmNgY50n6qiROHiWmBbG594AbtgdzjT5M_2SzGf5vjs_l0-Z-ZDzpgzEpY2B7g==\" rel=\"nofollow\" target=\"_blank\"><strong>https:\/\/ttec.com<\/strong><\/a>.<\/p>\n<p>\n        <strong>Media Contact<\/strong><br \/>\n        <br \/>Meredith Matthews<br \/>Meredith.matthews@ttec.com<\/p>\n<p>A photo accompanying this announcement is available at <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=zwuhXwDWuWAN75ldwEFxh879HWsbt1q7dWbXM0-OeeXZMBTgjsbuS-8MD7yeT5I-jPmpTv6LbvxD9pXTru3c7a36g4_OzUzc3YRqmLoMfMkuheWCCZxepMw7LagSqwYbGBgYEq1hdP6ZKcMEq_nmWpRQfzD1kneTBrAwgkQb3UbS3kO8rHGyZYlcC5T8Rcywd4NOEgW5CyNWW2A8btZSowWzix-1srpZD8ajXBpy_kOPYdFYoLGUKBNkmLfY6dTcb3HpxxhaxoGBpC1o-amRrw==\" rel=\"nofollow\" target=\"_blank\">https:\/\/www.globenewswire.com\/NewsRoom\/AttachmentNg\/f6b8e1e9-e7a6-4e08-af43-2b796a67f344<\/a>\u00a0<\/p>\n<p>      <img decoding=\"async\" alt=\"\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTgxNDM2OSM3Nzg4MjY5IzIwMDU4MjM=\" \/><br \/>\n      <br \/>\n      <img decoding=\"async\" alt=\"\" src=\"https:\/\/ml.globenewswire.com\/media\/YjI0ZmNmMWUtNmIzNC00ZDFhLWJhM2UtY2ZlYzkzODIyOTNmLTEwMTczOTYtMjAyNi0wOC0yNC1lbg==\/tiny\/TTEC-Services-Corporation.png\" \/>\n    <\/div>\n<div class=\"mw_contactinfo\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Recognition highlights TTEC\u2019s AI-driven approach to building workforce readiness AUSTIN, Texas, Aug. 24, 2026 (GLOBE NEWSWIRE) &#8212; TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), has been awarded Gold in the 2026 Brandon Hall Group\u2122 HCM Excellence Awards for Best Use of AI for Learning. The recognition honors TTEC\u2019s RealSkill\u2122: AI-Driven Workforce Readiness program. RealSkill uses AI-powered simulations, personalized feedback, and coaching to give employees realistic opportunities to practice skills before applying them in live customer interactions. The approach helps bridge the gap between traditional training and on-the-job performance while giving employees a more engaging and practical way to build confidence and proficiency. \u201cAI is changing &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-realskill-wins-gold-for-best-use-of-ai-for-learning-at-2026-brandon-hall-group-hcm-excellence-awards\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;TTEC RealSkill\u2122 Wins Gold for Best Use of AI for Learning at 2026 Brandon Hall Group\u2122 HCM Excellence Awards&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-997437","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>TTEC RealSkill\u2122 Wins Gold for Best Use of AI for Learning at 2026 Brandon Hall Group\u2122 HCM Excellence Awards - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-realskill-wins-gold-for-best-use-of-ai-for-learning-at-2026-brandon-hall-group-hcm-excellence-awards\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TTEC RealSkill\u2122 Wins Gold for Best Use of AI for Learning at 2026 Brandon Hall Group\u2122 HCM Excellence Awards - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Recognition highlights TTEC\u2019s AI-driven approach to building workforce readiness AUSTIN, Texas, Aug. 24, 2026 (GLOBE NEWSWIRE) &#8212; TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), has been awarded Gold in the 2026 Brandon Hall Group\u2122 HCM Excellence Awards for Best Use of AI for Learning. The recognition honors TTEC\u2019s RealSkill\u2122: AI-Driven Workforce Readiness program. RealSkill uses AI-powered simulations, personalized feedback, and coaching to give employees realistic opportunities to practice skills before applying them in live customer interactions. The approach helps bridge the gap between traditional training and on-the-job performance while giving employees a more engaging and practical way to build confidence and proficiency. \u201cAI is changing &hellip; Continue reading &quot;TTEC RealSkill\u2122 Wins Gold for Best Use of AI for Learning at 2026 Brandon Hall Group\u2122 HCM Excellence Awards&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-realskill-wins-gold-for-best-use-of-ai-for-learning-at-2026-brandon-hall-group-hcm-excellence-awards\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2026-08-24T12:05:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTgxNDM2OSM3Nzg4MjY5IzIwMDU4MjM=\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ttec-realskill-wins-gold-for-best-use-of-ai-for-learning-at-2026-brandon-hall-group-hcm-excellence-awards\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ttec-realskill-wins-gold-for-best-use-of-ai-for-learning-at-2026-brandon-hall-group-hcm-excellence-awards\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"TTEC RealSkill\u2122 Wins Gold for Best Use of AI for Learning at 2026 Brandon Hall Group\u2122 HCM Excellence Awards\",\"datePublished\":\"2026-08-24T12:05:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ttec-realskill-wins-gold-for-best-use-of-ai-for-learning-at-2026-brandon-hall-group-hcm-excellence-awards\\\/\"},\"wordCount\":549,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ttec-realskill-wins-gold-for-best-use-of-ai-for-learning-at-2026-brandon-hall-group-hcm-excellence-awards\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.globenewswire.com\\\/newsroom\\\/ti?nf=OTgxNDM2OSM3Nzg4MjY5IzIwMDU4MjM=\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ttec-realskill-wins-gold-for-best-use-of-ai-for-learning-at-2026-brandon-hall-group-hcm-excellence-awards\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ttec-realskill-wins-gold-for-best-use-of-ai-for-learning-at-2026-brandon-hall-group-hcm-excellence-awards\\\/\",\"name\":\"TTEC RealSkill\u2122 Wins Gold for Best Use of AI for Learning at 2026 Brandon Hall Group\u2122 HCM Excellence Awards - 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The recognition honors TTEC\u2019s RealSkill\u2122: AI-Driven Workforce Readiness program. RealSkill uses AI-powered simulations, personalized feedback, and coaching to give employees realistic opportunities to practice skills before applying them in live customer interactions. The approach helps bridge the gap between traditional training and on-the-job performance while giving employees a more engaging and practical way to build confidence and proficiency. \u201cAI is changing &hellip; Continue reading \"TTEC RealSkill\u2122 Wins Gold for Best Use of AI for Learning at 2026 Brandon Hall Group\u2122 HCM Excellence Awards\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-realskill-wins-gold-for-best-use-of-ai-for-learning-at-2026-brandon-hall-group-hcm-excellence-awards\/","og_site_name":"Market Newsdesk","article_published_time":"2026-08-24T12:05:16+00:00","og_image":[{"url":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTgxNDM2OSM3Nzg4MjY5IzIwMDU4MjM=","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-realskill-wins-gold-for-best-use-of-ai-for-learning-at-2026-brandon-hall-group-hcm-excellence-awards\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-realskill-wins-gold-for-best-use-of-ai-for-learning-at-2026-brandon-hall-group-hcm-excellence-awards\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"TTEC RealSkill\u2122 Wins Gold for Best Use of AI for Learning at 2026 Brandon Hall Group\u2122 HCM Excellence Awards","datePublished":"2026-08-24T12:05:16+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-realskill-wins-gold-for-best-use-of-ai-for-learning-at-2026-brandon-hall-group-hcm-excellence-awards\/"},"wordCount":549,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-realskill-wins-gold-for-best-use-of-ai-for-learning-at-2026-brandon-hall-group-hcm-excellence-awards\/#primaryimage"},"thumbnailUrl":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTgxNDM2OSM3Nzg4MjY5IzIwMDU4MjM=","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-realskill-wins-gold-for-best-use-of-ai-for-learning-at-2026-brandon-hall-group-hcm-excellence-awards\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-realskill-wins-gold-for-best-use-of-ai-for-learning-at-2026-brandon-hall-group-hcm-excellence-awards\/","name":"TTEC RealSkill\u2122 Wins Gold for Best Use of AI for Learning at 2026 Brandon Hall Group\u2122 HCM Excellence Awards - 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