{"id":996588,"date":"2026-08-19T08:04:38","date_gmt":"2026-08-19T12:04:38","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/trueblues-peoplescout-research-finds-ai-is-reshaping-hiring-but-communication-gaps-undermine-the-candidate-experience\/"},"modified":"2026-08-19T08:04:38","modified_gmt":"2026-08-19T12:04:38","slug":"trueblues-peoplescout-research-finds-ai-is-reshaping-hiring-but-communication-gaps-undermine-the-candidate-experience","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/trueblues-peoplescout-research-finds-ai-is-reshaping-hiring-but-communication-gaps-undermine-the-candidate-experience\/","title":{"rendered":"TrueBlue’s PeopleScout Research Finds AI Is Reshaping Hiring, but Communication Gaps Undermine the Candidate Experience"},"content":{"rendered":"

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TrueBlue’s PeopleScout Research Finds AI Is Reshaping Hiring, but Communication Gaps Undermine the Candidate Experience<\/b><\/p>\n

Global study reveals more than half of job seekers use AI, highlighting rising adoption alongside persistent gaps in transparency, feedback, and candidate communication<\/i><\/p>\n

TACOMA, Wash.–(BUSINESS WIRE<\/a>)–
\nTrueBlue (NYSE: TBI), a leading provider of specialized workforce solutions, today announced new research from its PeopleScout brand revealing a growing disconnect between increased use of AI in hiring and the candidate experience employers are delivering, particularly in the areas candidates value most such as communication, transparency, and respect for time.<\/p>\n

\nThe report, Inside the Candidate Experience: AI Is Reshaping Hiring. Communication Is Still the Missing Link.<\/i>, combines findings from a survey of more than 1,000 job seekers across 10 global markets with PeopleScout’s proprietary Candidate Experience Index, which evaluates employer hiring processes. The research found that 52% of job seekers globally used AI during their job search in the last six months, yet the areas candidates value most \u2013 clear communication, transparency, and fair treatment throughout the hiring journey \u2013 remain the weakest-performing aspects of the hiring experience. While AI is helping employers streamline hiring, the findings suggest that efficiency gains alone are not improving how candidates experience the process, underscoring a clear opportunity for employers to differentiate by strengthening communication, setting expectations, and respecting candidates\u2019 time.<\/p>\n

\n“Hiring is still a human relationship, and this research is a reminder that candidates remember how they were treated far more than how fast the process moved,” said Taryn Owen, President and CEO of TrueBlue. “We’re focused on pairing AI-enabled tools with clear communication at every step of the hiring journey, because that combination \u2014 not technology alone \u2014 is what advances our mission to connect people and work.”<\/p>\n

\n“We use AI-supported technology to help our clients hire with greater speed and consistency,” said Rick Betori, President of PeopleScout. “But this research confirms what we tell every client: technology is necessary, but it isn\u2019t the only piece of the hiring strategy. Organizations that successfully pair these tools with transparency, communication, review and oversight, and human connection are the ones that build lasting candidate trust \u2013 and that combination is exactly what PeopleScout delivers.”<\/p>\n

Key Findings<\/b><\/p>\n