{"id":991860,"date":"2026-08-06T23:29:20","date_gmt":"2026-08-07T03:29:20","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\/"},"modified":"2026-08-06T23:29:20","modified_gmt":"2026-08-07T03:29:20","slug":"repay-introduces-repay-voice-for-natural-conversational-phone-payments","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\/","title":{"rendered":"REPAY Introduces REPAY Voice\u2122 for Natural, Conversational Phone Payments"},"content":{"rendered":"

<\/p>\n

REPAY Introduces REPAY Voice\u2122 for Natural, Conversational Phone Payments<\/b><\/p>\n

AI-Powered IVR Solution Enhances Rigid Phone Menus with Human-Like Dialogue for a Faster, Frictionless Experience<\/i><\/p>\n

ATLANTA–(BUSINESS WIRE<\/a>)–Repay Holdings Corporation (NASDAQ: RPAY) (\u201cREPAY\u201d)<\/a>, a leading provider of bill payment solutions, today announced REPAY Voice\u2122<\/a>, an AI-powered premium interactive voice response (IVR) solution that modernizes how consumers pay. Instead of callers using rigid menus and button presses, REPAY Voice enables natural, conversational interactions with a virtual agent that understands verbal instruction, applies customer-specific context, answers questions, and processes payments in real time.<\/p>\n

\nREPAY Voice leverages a sophisticated large language model to enable callers to speak naturally, reference their accounts, and complete payments without navigating frustrating menus or inflexible prompts. REPAY Voice is designed to help businesses reduce call abandonment and improve payment completion rates compared to traditional IVR experiences.<\/p>\n

\nWith REPAY Voice, callers are greeted conversationally and can immediately state their intent. The AI-powered virtual agent recognizes the caller\u2019s phone number, guides callers through identity verification, and presents current balance information and saved payment methods. Callers simply say what they want to do, and REPAY Voice understands, confirms details, and processes the payment securely.<\/p>\n

\n\u201cTraditional IVR can be a pain point for consumers and businesses,\u201d said Matt Morrow, Executive Vice President, Consumer Payments at REPAY. \u201cREPAY Voice replaces the \u2018press 1 to pay\u2019 experience with real conversation. When paying by phone is this easy, more calls end in payment. Businesses collect more, callers experience less friction, and call centers handle fewer repeat calls from frustrated customers.\u201d<\/p>\n

\nThe solution is ideal for consumer lenders, utilities, government agencies, credit unions, banks, automotive finance providers, collection agencies, and servicing teams. These businesses can experience higher payment completion rates, lower call center volume, configurable call flows, and comprehensive payment support while offering their customers a convenient, flexible and pleasant payment experience.<\/p>\n

About REPAY<\/b><\/p>\n

REPAY<\/a> provides integrated bill payment solutions to verticals that have specific transaction processing needs. REPAY’s proprietary, integrated payment technology provides a comprehensive end-to-end platform offering digital payments, bill design & presentment, and communication services for clients, while enhancing the overall experience for consumers and businesses.<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20260806409415\/en\/<\/a><\/span><\/p>\n

Investor Relations Contact for REPAY: <\/b>IR@repay.com<\/a><\/p>\n

Media Relations Contact for REPAY:
\n
<\/b>Kristen Hoyman
\n
<\/b>khoyman@repay.com<\/a><\/p>\n

KEYWORDS:<\/b> Georgia United States North America<\/p>\n

INDUSTRY KEYWORDS:<\/b> Technology Mobile\/Wireless Payments Finance Fintech Professional Services Audio\/Video Software Artificial Intelligence<\/p>\n

MEDIA:<\/b><\/p>\n\n\n\n\n
Logo<\/b><\/font><\/td>\n<\/tr>\n
\"Logo\"<\/td>\n<\/tr>\n
<\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

REPAY Introduces REPAY Voice\u2122 for Natural, Conversational Phone Payments AI-Powered IVR Solution Enhances Rigid Phone Menus with Human-Like Dialogue for a Faster, Frictionless Experience ATLANTA–(BUSINESS WIRE)–Repay Holdings Corporation (NASDAQ: RPAY) (\u201cREPAY\u201d), a leading provider of bill payment solutions, today announced REPAY Voice\u2122, an AI-powered premium interactive voice response (IVR) solution that modernizes how consumers pay. Instead of callers using rigid menus and button presses, REPAY Voice enables natural, conversational interactions with a virtual agent that understands verbal instruction, applies customer-specific context, answers questions, and processes payments in real time. REPAY Voice leverages a sophisticated large language model to enable callers to speak naturally, reference their accounts, and complete payments without navigating frustrating menus or inflexible prompts. REPAY Voice is designed … <\/p>\n

Continue reading “REPAY Introduces REPAY Voice\u2122 for Natural, Conversational Phone Payments”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-991860","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nREPAY Introduces REPAY Voice\u2122 for Natural, Conversational Phone Payments - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"REPAY Introduces REPAY Voice\u2122 for Natural, Conversational Phone Payments - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"REPAY Introduces REPAY Voice\u2122 for Natural, Conversational Phone Payments AI-Powered IVR Solution Enhances Rigid Phone Menus with Human-Like Dialogue for a Faster, Frictionless Experience ATLANTA–(BUSINESS WIRE)–Repay Holdings Corporation (NASDAQ: RPAY) (\u201cREPAY\u201d), a leading provider of bill payment solutions, today announced REPAY Voice\u2122, an AI-powered premium interactive voice response (IVR) solution that modernizes how consumers pay. Instead of callers using rigid menus and button presses, REPAY Voice enables natural, conversational interactions with a virtual agent that understands verbal instruction, applies customer-specific context, answers questions, and processes payments in real time. REPAY Voice leverages a sophisticated large language model to enable callers to speak naturally, reference their accounts, and complete payments without navigating frustrating menus or inflexible prompts. REPAY Voice is designed … Continue reading "REPAY Introduces REPAY Voice\u2122 for Natural, Conversational Phone Payments"\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2026-08-07T03:29:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20260806409415r1&sid=flmnd&distro=nx&lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"REPAY Introduces REPAY Voice\u2122 for Natural, Conversational Phone Payments\",\"datePublished\":\"2026-08-07T03:29:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\\\/\"},\"wordCount\":416,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20260806409415r1&sid=flmnd&distro=nx&lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\\\/\",\"name\":\"REPAY Introduces REPAY Voice\u2122 for Natural, Conversational Phone Payments - Market Newsdesk\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20260806409415r1&sid=flmnd&distro=nx&lang=en\",\"datePublished\":\"2026-08-07T03:29:20+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\\\/#primaryimage\",\"url\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20260806409415r1&sid=flmnd&distro=nx&lang=en\",\"contentUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20260806409415r1&sid=flmnd&distro=nx&lang=en\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"REPAY Introduces REPAY Voice\u2122 for Natural, Conversational Phone Payments\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#website\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/\",\"name\":\"Market Newsdesk\",\"description\":\"Latest Business News in Real Time\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\",\"name\":\"Newsdesk\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g\",\"caption\":\"Newsdesk\"},\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/author\\\/newsdesk\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"REPAY Introduces REPAY Voice\u2122 for Natural, Conversational Phone Payments - Market Newsdesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.marketnewsdesk.com\/index.php\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\/","og_locale":"en_US","og_type":"article","og_title":"REPAY Introduces REPAY Voice\u2122 for Natural, Conversational Phone Payments - Market Newsdesk","og_description":"REPAY Introduces REPAY Voice\u2122 for Natural, Conversational Phone Payments AI-Powered IVR Solution Enhances Rigid Phone Menus with Human-Like Dialogue for a Faster, Frictionless Experience ATLANTA–(BUSINESS WIRE)–Repay Holdings Corporation (NASDAQ: RPAY) (\u201cREPAY\u201d), a leading provider of bill payment solutions, today announced REPAY Voice\u2122, an AI-powered premium interactive voice response (IVR) solution that modernizes how consumers pay. Instead of callers using rigid menus and button presses, REPAY Voice enables natural, conversational interactions with a virtual agent that understands verbal instruction, applies customer-specific context, answers questions, and processes payments in real time. REPAY Voice leverages a sophisticated large language model to enable callers to speak naturally, reference their accounts, and complete payments without navigating frustrating menus or inflexible prompts. REPAY Voice is designed … Continue reading \"REPAY Introduces REPAY Voice\u2122 for Natural, Conversational Phone Payments\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\/","og_site_name":"Market Newsdesk","article_published_time":"2026-08-07T03:29:20+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20260806409415r1&sid=flmnd&distro=nx&lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"REPAY Introduces REPAY Voice\u2122 for Natural, Conversational Phone Payments","datePublished":"2026-08-07T03:29:20+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\/"},"wordCount":416,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20260806409415r1&sid=flmnd&distro=nx&lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\/","name":"REPAY Introduces REPAY Voice\u2122 for Natural, Conversational Phone Payments - Market Newsdesk","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\/#primaryimage"},"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20260806409415r1&sid=flmnd&distro=nx&lang=en","datePublished":"2026-08-07T03:29:20+00:00","author":{"@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"breadcrumb":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.marketnewsdesk.com\/index.php\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\/#primaryimage","url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20260806409415r1&sid=flmnd&distro=nx&lang=en","contentUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20260806409415r1&sid=flmnd&distro=nx&lang=en"},{"@type":"BreadcrumbList","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/repay-introduces-repay-voice-for-natural-conversational-phone-payments\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.marketnewsdesk.com\/"},{"@type":"ListItem","position":2,"name":"REPAY Introduces REPAY Voice\u2122 for Natural, Conversational Phone Payments"}]},{"@type":"WebSite","@id":"https:\/\/www.marketnewsdesk.com\/#website","url":"https:\/\/www.marketnewsdesk.com\/","name":"Market Newsdesk","description":"Latest Business News in Real Time","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.marketnewsdesk.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979","name":"Newsdesk","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g","caption":"Newsdesk"},"url":"https:\/\/www.marketnewsdesk.com\/index.php\/author\/newsdesk\/"}]}},"_links":{"self":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/posts\/991860","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/comments?post=991860"}],"version-history":[{"count":0,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/posts\/991860\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/media?parent=991860"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/categories?post=991860"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/tags?post=991860"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}