{"id":991536,"date":"2026-08-06T14:56:01","date_gmt":"2026-08-06T18:56:01","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/pega-named-a-leader-in-ai-platforms-by-independent-research-firm\/"},"modified":"2026-08-06T14:56:01","modified_gmt":"2026-08-06T18:56:01","slug":"pega-named-a-leader-in-ai-platforms-by-independent-research-firm","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/pega-named-a-leader-in-ai-platforms-by-independent-research-firm\/","title":{"rendered":"Pega Named a Leader in AI Platforms by Independent Research Firm"},"content":{"rendered":"

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Pega Named a Leader in AI Platforms by Independent Research Firm<\/b><\/p>\n

Pega\u2019s AI-powered platform recognized for agent and app development capabilities, with Pega Blueprint excelling in workflow design<\/i><\/p>\n

WALTHAM, Mass.–(BUSINESS WIRE<\/a>)–Pegasystems Inc.<\/a> (NASDAQ: PEGA), the enterprise AI software company for mission-critical work, today announced Forrester Research named Pega a Leader in The Forrester WaveTM<\/sup>: AI Platforms, Q3 2026<\/a> (1). Pega received the highest scores possible in eight of the 19 total evaluation criteria.<\/p>\n

\nThe report explains, \u201cPegasystems offers a comprehensive AI Platform with roots in workflow automation, customer offer personalization using machine learning, and sophisticated decisioning,\u201d and goes on to state that \u201cPegasystems\u2019 mantra of \u201cDesign for people, build for change\u201d extends to helping global enterprises build AI apps that assist employees and customers as well as automate complex, regulated business workflows.\u201d<\/p>\n

\nForrester\u2019s evaluation explains, \u201cPegasystems\u2019 agent and app development tools excel, especially for workflows via its Blueprint capability,\u201d and notes that Pega customers \u201cappreciate the platform\u2019s ease of use for technical developers and business users alike in creating hybrid workflows that combine business processes with agents.\u201d<\/p>\n

\nThe report\u2019s profile on Pega concludes that \u201cPegasystems is a good fit for customers that wish to implement complex, regulated workflows using AI agents.\u201d<\/p>\n

\nPega was among the 15 most significant AI platform providers evaluated and received the highest scores possible in the Current Offering criteria of agent development, AppGen tools, cohesive experience, and governance controls. It also received the highest scores possible in the Strategy criteria of innovation, roadmap, partner ecosystem, and community.<\/p>\n

\nForrester evaluated Pega InfinityTM<\/sup><\/a>, Pega\u2019s AI suite of products designed to help enterprises scale AI with confidence. The evaluation included Pega PlatformTM<\/sup><\/a>, Pega\u2019s application development platform for designing, automating, and optimizing business workflows that improve efficiency and customer experiences, and Pega Customer Decision HubTM<\/sup><\/a>, Pega\u2019s AI-powered decisioning platform that delivers next-best actions to personalize customer engagement at scale. The report also evaluated Pega Blueprint AITM<\/sup><\/a>, Pega\u2019s design agent that transforms operational insights into agentic workflows.<\/p>\n

\nThis report is among Pega’s recent analyst recognition for its enterprise AI and automation capabilities. Pega was recognized as a Leader in the Gartner<\/a>\u00ae <\/a>Magic Quadrant for Process Intelligence Platforms<\/a> (2), The Forrester WaveTM<\/sup>: Real-Time Interaction Management Software (RTIMS), Q4 2025 report<\/a> (3), the Gartner\u00ae Magic Quadrant for Business Orchestration and Automation Technologies<\/a> (4), The Forrester Wave\u2122 for Digital Process Automation, Q3 2025 report<\/a> (5), the Gartner\u00ae Magic Quadrant for Process Mining Platforms 2025<\/a> (6), and a Leader in The Forrester Wave\u2122: AI Decisioning Platforms, Q2 2025<\/a> (7). For more background and additional analyst reports, visit www.pega.com\/analyst-reports<\/a>.<\/p>\n

Quotes & Commentary:<\/b><\/p>\n

\n\u201cAs organizations continue to invest in AI, many are still seeking effective ways to orchestrate AI across people, systems, and workflows to deliver measurable business outcomes,\u201d said Kerim Akgonul, chief product officer, Pega. \u201cWe believe this recognition from Forrester further validates Pega\u2019s approach to enterprise AI. By bringing together governance, AI, workflow automation, and decisioning in a single platform, Pega enables organizations to move from AI design to execution faster and with confidence, while its no per-token pricing model helps ensure predictable outcomes, predictable costs, and maximum business value.\u201d<\/p>\n

Supporting Resources:<\/b><\/p>\n