{"id":985702,"date":"2026-07-28T10:12:09","date_gmt":"2026-07-28T14:12:09","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/talent-acquisition-solution-providers-embrace-of-ai-realizes-significant-efficiency-gains-for-recruiters\/"},"modified":"2026-07-28T10:12:09","modified_gmt":"2026-07-28T14:12:09","slug":"talent-acquisition-solution-providers-embrace-of-ai-realizes-significant-efficiency-gains-for-recruiters","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/talent-acquisition-solution-providers-embrace-of-ai-realizes-significant-efficiency-gains-for-recruiters\/","title":{"rendered":"Talent Acquisition Solution Providers\u2019 Embrace of AI Realizes Significant Efficiency Gains for Recruiters"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position:inside }\n.bwalignl { text-align: left }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\">Talent Acquisition Solution Providers\u2019 Embrace of AI Realizes Significant Efficiency Gains for Recruiters<\/p>\n<p class=\"bwalignc\">Advanced technologies automate over 70% of processes across the hiring lifecycle while improving time-to-fill outcomes by 32%<\/p>\n<p class=\"bwalignl\">MIAMI&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.thehackettgroup.com%2F&amp;esheet=54578364&amp;newsitemid=20260728671766&amp;lan=en-US&amp;anchor=The+Hackett+Group%2C+Inc.&amp;index=1&amp;md5=a6748b811bc51aa6581fbae054caec3b\">The Hackett Group, Inc.<\/a> (NASDAQ: HCKT), an ROI-led <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.thehackettgroup.com%2Fglossary%2Fai-transformation%2F&amp;esheet=54578364&amp;newsitemid=20260728671766&amp;lan=en-US&amp;anchor=AI+transformation&amp;index=2&amp;md5=153cfc60536dab614e620d6e4ed4979e\">AI transformation<\/a> firm, today released its 2026 Talent Acquisition Vendor Assessments, focusing on the <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.thehackettgroup.com%2Fglossary%2Ftalent-acquisition%2F&amp;esheet=54578364&amp;newsitemid=20260728671766&amp;lan=en-US&amp;anchor=talent+acquisition&amp;index=3&amp;md5=f3ee3a8bd3ebfbed0e8b74371ce53470\">talent acquisition<\/a> technology marketplace. The report examines how talent acquisition technology providers are significantly affecting their customers\u2019 recruiting outcomes, including time-to-fill and cost per hire.<\/p>\n<p>The report is released at a time when organizations are relying more heavily on technology to support increasing workloads in human resources (HR) operations. According to <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.thehackettgroup.com%2Finsights%2F2026-hr-key-issues-2601%2F&amp;esheet=54578364&amp;newsitemid=20260728671766&amp;lan=en-US&amp;anchor=The+Hackett+Group%27s+2026+HR+Key+Issues+Study%2C&amp;index=4&amp;md5=741066c241605ddfccbf2fc6223eb8d5\">The Hackett Group\u2019s 2026 HR Key Issues Study,<\/a> organizations are expecting an average 9% increase in workload while facing reductions in full-time equivalent (FTE) and operating budgets. To address this challenge, organizations are increasing their technology spend by 9%. Talent acquisition technology providers are speeding innovation through artificial intelligence (AI) and advanced automation to meet the new workload demands.<\/p>\n<p>The 2026 Talent Acquisition Vendor Assessments provide an in-depth guide to some of the market\u2019s most impactful technology providers. The report examines how their solutions improve companies\u2019 recruiting operations through advanced automation, <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.thehackettgroup.com%2Fglossary%2Fagentic-ai%2F&amp;esheet=54578364&amp;newsitemid=20260728671766&amp;lan=en-US&amp;anchor=agentic+AI&amp;index=5&amp;md5=f2c37d35bd77aa8fd36f52024876d2e5\">agentic AI<\/a>, and candidate relationship management capabilities designed to speed and enhance the recruiting process for both recruiters and candidates. The report evaluated 12 providers for their capabilities and the value they deliver to customers based on vendor briefings and extensive customer interviews across 28 criteria.<\/p>\n<p>Capability ratings assess a vendor\u2019s capacity to provide recruiting solutions across critical operational areas. These include candidate experience, recruiter experience, candidate relationship management, internal mobility, interview solutions, candidate assessment, onboarding and analytics, as well as core platform functionalities such as user interface quality, platform flexibility and data integrations.<\/p>\n<p>Value realization ratings assess a vendor\u2019s impact across key metrics for recruiting performance, including implementation experience, cost per hire, time-to-fill, time-to-hire, automation improvement, qualified applicant improvement, internal mobility adoption, quality of hire, candidate diversity, customer service, overall satisfaction, and business value and pace of innovation.<\/p>\n<p>Recruiting operations that use advanced technologies are realizing significant value across the hiring lifecycle. In critical metrics such as time-to-fill and time-to-hire, end users report an average improvement of 32%. Automation of hiring activities improved by an average of 72%, and organizations report a 70% increase in recruiter efficiency in their daily tasks. The efficiency gains are notably helping organizations maintain a strong recruiting function amid increasing workloads and reduced FTE support.<\/p>\n<p><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.thehackettgroup.com%2Fglossary%2Fai-adoption%2F&amp;esheet=54578364&amp;newsitemid=20260728671766&amp;lan=en-US&amp;anchor=AI+adoption&amp;index=6&amp;md5=7e64e5283d936331757f2739438786b5\">AI adoption<\/a> reticence is continuing to wane among organizations for their talent acquisition function, and the embrace of these technologies is starting to make a meaningful impact on critical recruiting performance metrics. AI solutions \u2013 such as job description generation and candidate matching \u2013 remain the most frequently cited use cases, but customers are starting to expand their use in areas such as advanced analytics reporting to enable strategic workforce planning.<\/p>\n<p>Talent acquisition technology providers are investing heavily in <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.thehackettgroup.com%2Fglossary%2Fai-solutions%2F&amp;esheet=54578364&amp;newsitemid=20260728671766&amp;lan=en-US&amp;anchor=AI+solutions&amp;index=7&amp;md5=7730b0a5cb38fcab6d35c4bae4486858\">AI solutions<\/a>, particularly agentic, over the next 12-24 months. These solutions are designed to speed recruiters\u2019 daily tasks while improving the candidate experience through conversational interfaces that provide a personalized, guided approach.<\/p>\n<p>\u201cAI adoption in talent acquisition is ramping up in organizations from small and medium-sized businesses to large enterprises,\u201d said Matthew Merker, senior research director for HCM Solution Intelligence at The Hackett Group<sup>\u00ae<\/sup>. \u201cAs AI solutions become more readily accepted, talent acquisition technology providers are blazing forward with new capabilities to improve candidate matching and recruiting operations while protecting organizations from risks such as candidate fraud.\u201d<\/p>\n<p>By using this comprehensive analysis, talent acquisition professionals can make informed purchasing decisions aligned with the strategic priorities and critical metrics they seek to impact in recruiting outcomes.<\/p>\n<p>Talent Acquisition Vendor Assessments are part of The Hackett Group\u2019s full 59-page report. The assessments should be read in the context of the entire report. A <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fgo.poweredbyhackett.com%2Ftavasr2607nr&amp;esheet=54578364&amp;newsitemid=20260728671766&amp;lan=en-US&amp;anchor=22-page+summary+is+also+available+complimentary+with+registration.&amp;index=8&amp;md5=9027ce4d8e38cc7480340a320073f618\">22-page summary is also available complimentary with registration.<\/a><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fgo.poweredbyhackett.com%2Ftavafl2607nr&amp;esheet=54578364&amp;newsitemid=20260728671766&amp;lan=en-US&amp;anchor=Contact+us+for+inquiries+about+purchasing+the+full+research+report&amp;index=9&amp;md5=60bcfad9f2609ce0730902de55de8be2\">Contact us for inquiries about purchasing the full research report<\/a>.<\/p>\n<p>The Hackett Group<sup>\u00ae<\/sup> does not endorse any participant, vendor, product or service depicted in its research. This research should not be considered as advice that a buyer select only those participants based on their ranking in the vendor assessments. You should not rely upon any material or information within this research as a basis for making any business, legal, financial or any other decisions. Any such reliance shall be solely at buyer\u2019s risk. The Hackett Group<sup>\u00ae<\/sup> research publications consist of the opinions of its research organization and should not be interpreted as factual statements. To the fullest extent permitted by law, The Hackett Group<sup>\u00ae<\/sup> disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability, suitability or fitness for a particular purpose. The information contained in this research is provided on an \u201cas-is\u201d basis with no guarantees of completeness, accuracy, usefulness or timeliness. The Hackett Group<sup>\u00ae<\/sup> assumes no responsibility or liability for damages of any kind arising from any information, data, content, materials, or references within its research, including but not limited to direct, indirect, incidental, consequential, special, and punitive damages.<\/p>\n<p><b>About The Hackett Group<\/b><sup><b>\u00ae<\/b><\/sup><\/p>\n<p>The Hackett Group, Inc. (NASDAQ: HCKT) is an ROI-led, AI enterprise transformation firm that helps clients enable AI world-class performance. Its experts and engineers leverage proprietary AI delivery platforms \u2013 <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.thehackettgroup.com%2Fai-xplr%2F&amp;esheet=54578364&amp;newsitemid=20260728671766&amp;lan=en-US&amp;anchor=Hackett+AI+XPLR%E2%84%A2&amp;index=10&amp;md5=4253c5569f8bede0801b8b2bc1d110b7\">Hackett AI XPLR\u2122<\/a>, <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.thehackettgroup.com%2Fzbrain%2F&amp;esheet=54578364&amp;newsitemid=20260728671766&amp;lan=en-US&amp;anchor=ZBrain%E2%84%A2&amp;index=11&amp;md5=085525b33bab0299000a4b974a6c022f\">ZBrain\u2122<\/a>, XT\u2122, AIXelerator\u2122 and <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.thehackettgroup.com%2Faskhackett%2F&amp;esheet=54578364&amp;newsitemid=20260728671766&amp;lan=en-US&amp;anchor=AskHackett%E2%84%A2&amp;index=12&amp;md5=b72c853c9ac400bfb568f939d3a8fa00\">AskHackett\u2122<\/a> \u2013 to accelerate and enhance the delivery of the company\u2019s solutions and services.<\/p>\n<p>The AI platforms are powered by the company\u2019s domain-specific Hackett Solution Language Model informed by Hackett Process and Performance Intelligence \u2013 including Digital World Class\u00ae benchmark metrics, best-practice process flows and service delivery model solution frameworks, which accelerate and enhance the delivery of its services. The Hackett Group\u2019s proprietary insights are based on benchmarking results from leading global organizations, including 98% of Dow Jones Global Titans, 97% of the Dow Jones Industrials and 90% of the Fortune 100. Visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.thehackettgroup.com&amp;esheet=54578364&amp;newsitemid=20260728671766&amp;lan=en-US&amp;anchor=www.thehackettgroup.com&amp;index=13&amp;md5=9fa07e0bf728d70a2b9f6344eafe9306\">www.thehackettgroup.com<\/a><\/p>\n<p><b>Trademarks<\/b><\/p>\n<p>The Hackett Group<sup>\u00ae<\/sup>, quadrant logo, and Digital World Class<sup>\u00ae<\/sup> are the registered marks of The Hackett Group<sup>\u00ae<\/sup>.<\/p>\n<p><b>Cautionary Statement Regarding \u201cForward-Looking\u201d Statements<\/b><\/p>\n<p>This release contains \u201cforward-looking\u201d statements within the meaning of Section 27A of the Securities Act of 1933 as amended and Section 21E of the Securities Exchange Act of 1934, as amended. Statements including without limitation, words such as \u201cexpects,\u201d \u201canticipates,\u201d \u201cintends,\u201d \u201cplans,\u201d \u201cbelieves,\u201d \u201cseeks,\u201d \u201cestimates,\u201d or other similar phrases or variations of such words or similar expressions indicating, present or future anticipated or expected occurrences or outcomes are intended to identify such forward-looking statements. Forward-looking statements are not statements of historical fact and involve known and unknown risks, uncertainties and other factors that may cause the Company\u2019s actual results, performance or achievements to be materially different from the results, performance or achievements expressed or implied by the forward-looking statements. Factors that may impact such forward-looking statements include without limitation, the ability of The Hackett Group<sup>\u00ae<\/sup> to effectively market its digital transformation services, our ability to transition our capabilities to support generative artificial intelligence (AI)-related consulting services and solutions and other consulting services, our ability to effectively integrate acquisitions into our operations, our ability to manage joint ventures and successfully cooperate with our joint venture partners, competition from other consulting and technology companies that may have or develop in the future, similar offerings, the commercial viability of The Hackett Group<sup>\u00ae<\/sup> and its services as well as other risk detailed in The Hackett Group\u2019s reports filed with the United States Securities and Exchange Commission. The Hackett Group<sup>\u00ae <\/sup>does not undertake any duty to update this release or any forward-looking statements contained herein.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260728671766r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20260728671766\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20260728671766\/en\/<\/a><\/span><\/p>\n<p class=\"bwalignl\"><a rel=\"nofollow\" href=\"mailto:media@thehackettgroup.com\">media@thehackettgroup.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> Florida United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Professional Services Other Professional Services Technology Human Resources Software Consulting Artificial Intelligence<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20260728671766\/en\/2572228\/3\/THG-Logo-RGB-NEW.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Talent Acquisition Solution Providers\u2019 Embrace of AI Realizes Significant Efficiency Gains for Recruiters Advanced technologies automate over 70% of processes across the hiring lifecycle while improving time-to-fill outcomes by 32% MIAMI&#8211;(BUSINESS WIRE)&#8211;The Hackett Group, Inc. (NASDAQ: HCKT), an ROI-led AI transformation firm, today released its 2026 Talent Acquisition Vendor Assessments, focusing on the talent acquisition technology marketplace. The report examines how talent acquisition technology providers are significantly affecting their customers\u2019 recruiting outcomes, including time-to-fill and cost per hire. The report is released at a time when organizations are relying more heavily on technology to support increasing workloads in human resources (HR) operations. According to The Hackett Group\u2019s 2026 HR Key Issues Study, organizations are expecting an average 9% increase in &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/talent-acquisition-solution-providers-embrace-of-ai-realizes-significant-efficiency-gains-for-recruiters\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Talent Acquisition Solution Providers\u2019 Embrace of AI Realizes Significant Efficiency Gains for Recruiters&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-985702","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Talent Acquisition Solution Providers\u2019 Embrace of AI Realizes Significant Efficiency Gains for Recruiters - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/talent-acquisition-solution-providers-embrace-of-ai-realizes-significant-efficiency-gains-for-recruiters\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Talent Acquisition Solution Providers\u2019 Embrace of AI Realizes Significant Efficiency Gains for Recruiters - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Talent Acquisition Solution Providers\u2019 Embrace of AI Realizes Significant Efficiency Gains for Recruiters Advanced technologies automate over 70% of processes across the hiring lifecycle while improving time-to-fill outcomes by 32% MIAMI&#8211;(BUSINESS WIRE)&#8211;The Hackett Group, Inc. (NASDAQ: HCKT), an ROI-led AI transformation firm, today released its 2026 Talent Acquisition Vendor Assessments, focusing on the talent acquisition technology marketplace. The report examines how talent acquisition technology providers are significantly affecting their customers\u2019 recruiting outcomes, including time-to-fill and cost per hire. The report is released at a time when organizations are relying more heavily on technology to support increasing workloads in human resources (HR) operations. According to The Hackett Group\u2019s 2026 HR Key Issues Study, organizations are expecting an average 9% increase in &hellip; Continue reading &quot;Talent Acquisition Solution Providers\u2019 Embrace of AI Realizes Significant Efficiency Gains for Recruiters&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/talent-acquisition-solution-providers-embrace-of-ai-realizes-significant-efficiency-gains-for-recruiters\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2026-07-28T14:12:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260728671766r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/talent-acquisition-solution-providers-embrace-of-ai-realizes-significant-efficiency-gains-for-recruiters\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/talent-acquisition-solution-providers-embrace-of-ai-realizes-significant-efficiency-gains-for-recruiters\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Talent Acquisition Solution Providers\u2019 Embrace of AI Realizes Significant Efficiency Gains for Recruiters\",\"datePublished\":\"2026-07-28T14:12:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/talent-acquisition-solution-providers-embrace-of-ai-realizes-significant-efficiency-gains-for-recruiters\\\/\"},\"wordCount\":1292,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/talent-acquisition-solution-providers-embrace-of-ai-realizes-significant-efficiency-gains-for-recruiters\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&amp;sty=20260728671766r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/talent-acquisition-solution-providers-embrace-of-ai-realizes-significant-efficiency-gains-for-recruiters\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/talent-acquisition-solution-providers-embrace-of-ai-realizes-significant-efficiency-gains-for-recruiters\\\/\",\"name\":\"Talent Acquisition Solution Providers\u2019 Embrace of AI Realizes Significant Efficiency Gains for Recruiters - 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(NASDAQ: HCKT), an ROI-led AI transformation firm, today released its 2026 Talent Acquisition Vendor Assessments, focusing on the talent acquisition technology marketplace. The report examines how talent acquisition technology providers are significantly affecting their customers\u2019 recruiting outcomes, including time-to-fill and cost per hire. The report is released at a time when organizations are relying more heavily on technology to support increasing workloads in human resources (HR) operations. 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