{"id":979923,"date":"2026-07-08T16:34:00","date_gmt":"2026-07-08T20:34:00","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-a-leader-in-2026-gartner-magic-quadrant-for-social-media-management-and-listening\/"},"modified":"2026-07-08T16:34:00","modified_gmt":"2026-07-08T20:34:00","slug":"sprinklr-named-a-leader-in-2026-gartner-magic-quadrant-for-social-media-management-and-listening","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-a-leader-in-2026-gartner-magic-quadrant-for-social-media-management-and-listening\/","title":{"rendered":"Sprinklr Named a Leader in 2026 Gartner\u00ae Magic Quadrant\u2122 for Social Media Management and Listening"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwlistdisc { list-style-type: disc }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>Sprinklr Named a Leader in 2026 Gartner\u00ae Magic Quadrant\u2122 for Social Media Management and Listening<\/b><\/p>\n<p>NEW YORK&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.sprinklr.com%2F&amp;esheet=54567397&amp;newsitemid=20260708331666&amp;lan=en-US&amp;anchor=Sprinklr&amp;index=1&amp;md5=27c5d49076f66c6ea53e098cc7790b70\"><b>Sprinklr<\/b><\/a> (NYSE: CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced it has been named <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.sprinklr.com%2Fgartner-mq-smm-2026%2F&amp;esheet=54567397&amp;newsitemid=20260708331666&amp;lan=en-US&amp;anchor=a+Leader+in+the+2026+Gartner%26%23174%3B+Magic+Quadrant%26%238482%3B+for+Social+Media+Management+and+Listening&amp;index=2&amp;md5=49678faffdcde13ff72e39f5cf57bd1c\"><b>a<\/b><b>Leader in the 2026 Gartner\u00ae Magic Quadrant\u2122 for Social Media Management and Listening<\/b><\/a><b \/>and placed furthest on the Completeness of Vision axis and highest on the Ability to Execute axis.<\/p>\n<p>\n\u201cWe\u2019re honored to be recognized as a Leader in the 2026 Gartner Magic Quadrant for Social Media Management and Listening,\u201d <b>said Sprinklr Chief Product Officer, Karthik Suri.<\/b> \u201cSocial has become one of the most immediate signals of customer truth. Just in the U.S., for example, Pew Research reports more than 70% of Americans, more than 245 million people, use social media and most engage across multiple platforms. With similar patterns globally, this makes social one of the most powerful channels for marketing, real-time customer feedback, and brand engagement. Our focus has been on turning that signal into actionable intelligence with AI, so teams can move from reaction to proactive engagement. When you combine unified data, decision context, and the right balance of human and AI, brands don\u2019t just manage conversations \u2013 they build trust at scale.\u201d<\/p>\n<p><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.sprinklr.com%2Fproducts%2Fsocial-media-management%2F&amp;esheet=54567397&amp;newsitemid=20260708331666&amp;lan=en-US&amp;anchor=Sprinklr%26%238217%3Bs+platform&amp;index=3&amp;md5=959ca924d345eb52d4c42a429b4cbb64\"><b>Sprinklr\u2019s<\/b> platform<\/a> brings together social media management and listening in a single system, helping enterprises manage content, engage customers, and turn billions of social interactions into real-time insight.<\/p>\n<p>\nAs social conversations become more fragmented across channels, organizations are under pressure to unify data, governance, and execution. Sprinklr enables brands to replace siloed tools with a connected approach that scales globally while maintaining control and consistency.<\/p>\n<p>\nWith built-in AI agents, copilots, and automation, teams can:<\/p>\n<ul class=\"bwlistdisc\">\n<li>\nPlan and publish content across global social channels from a unified platform;<\/p>\n<\/li>\n<li>\nPrioritize and respond to conversations in real time with AI-assisted workflows;<\/p>\n<\/li>\n<li>\nAnalyze large volumes of social data to identify trends, sentiment, and risk signals; and<\/p>\n<\/li>\n<li>\nTranslate social insights into decisions across marketing, care, and customer experience.<\/p>\n<\/li>\n<\/ul>\n<p>\nBy connecting listening with engagement, Sprinklr helps organizations move from reactive social management to proactive, insight-led customer experience.<\/p>\n<p><b>Access the 2026 Gartner Magic Quadrant Report<\/b><\/p>\n<p>\nTo learn more about Sprinklr\u2019s positioning and see the full 2026 Gartner\u00ae Magic Quadrant\u2122 for Social Media Management and Listening, visit: <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.sprinklr.com%2Fgartner-mq-smm-2026%2F&amp;esheet=54567397&amp;newsitemid=20260708331666&amp;lan=en-US&amp;anchor=https%3A%2F%2Fwww.sprinklr.com%2Fgartner-mq-smm-2026%2F&amp;index=4&amp;md5=6dc9be60fc1dbdad9edf58e164e08517\">https:\/\/www.sprinklr.com\/gartner-mq-smm-2026\/<\/a>.<\/p>\n<p><b>Gartner Disclaimer:<\/b><\/p>\n<p>\nGartner, Magic Quadrant for Social Media Management and Listening, Claudia Ratterman, Karen Lee, Tia Zervas, July 6, 2026.<\/p>\n<p>\nGartner and Magic Quadrant are trademarks of Gartner, Inc. and\/or its affiliates.<\/p>\n<p>\nGartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner\u2019s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.<\/p>\n<p><b>About Sprinklr<\/b><\/p>\n<p><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.sprinklr.com%2F&amp;esheet=54567397&amp;newsitemid=20260708331666&amp;lan=en-US&amp;anchor=Sprinklr&amp;index=5&amp;md5=1503a5af7a22fd9457be3f36056e5e2a\"><b>Sprinklr<\/b><\/a> is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale \u2014 across every customer touchpoint.<\/p>\n<p>\nBy combining human intelligence with the enhancements and insights of artificial intelligence, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr\u2019s unified platform provides powerful solutions for every customer-facing team \u2014 spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management \u2014 enabling enterprises to unify data, break down silos, and act on real-time insights.<\/p>\n<p>\nToday, 1,600+ enterprises \u2014 including Microsoft, P&amp;G, Samsung, and 59% of the Fortune 100 \u2014 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260708331666r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20260708331666\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20260708331666\/en\/<\/a><\/span><\/p>\n<p><b>Press:<br \/>\n<\/b><br \/>Austin DeArman<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:pr@sprinklr.com\">pr@sprinklr.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> New York United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Data Management Technology Professional Services Marketing Advertising Communications Social Media Digital Marketing Data Analytics Software Artificial Intelligence<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20260708331666\/en\/1205077\/3\/Sprinklr-Logo-PrimaryUse-Positive-RBG.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Sprinklr Named a Leader in 2026 Gartner\u00ae Magic Quadrant\u2122 for Social Media Management and Listening NEW YORK&#8211;(BUSINESS WIRE)&#8211;Sprinklr (NYSE: CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced it has been named aLeader in the 2026 Gartner\u00ae Magic Quadrant\u2122 for Social Media Management and Listeningand placed furthest on the Completeness of Vision axis and highest on the Ability to Execute axis. \u201cWe\u2019re honored to be recognized as a Leader in the 2026 Gartner Magic Quadrant for Social Media Management and Listening,\u201d said Sprinklr Chief Product Officer, Karthik Suri. \u201cSocial has become one of the most immediate signals of customer truth. Just in the U.S., for example, Pew Research reports more than 70% of Americans, more than &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-a-leader-in-2026-gartner-magic-quadrant-for-social-media-management-and-listening\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Sprinklr Named a Leader in 2026 Gartner\u00ae Magic Quadrant\u2122 for Social Media Management and Listening&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-979923","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sprinklr Named a Leader in 2026 Gartner\u00ae Magic Quadrant\u2122 for Social Media Management and Listening - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-a-leader-in-2026-gartner-magic-quadrant-for-social-media-management-and-listening\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sprinklr Named a Leader in 2026 Gartner\u00ae Magic Quadrant\u2122 for Social Media Management and Listening - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Sprinklr Named a Leader in 2026 Gartner\u00ae Magic Quadrant\u2122 for Social Media Management and Listening NEW YORK&#8211;(BUSINESS WIRE)&#8211;Sprinklr (NYSE: CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced it has been named aLeader in the 2026 Gartner\u00ae Magic Quadrant\u2122 for Social Media Management and Listeningand placed furthest on the Completeness of Vision axis and highest on the Ability to Execute axis. \u201cWe\u2019re honored to be recognized as a Leader in the 2026 Gartner Magic Quadrant for Social Media Management and Listening,\u201d said Sprinklr Chief Product Officer, Karthik Suri. \u201cSocial has become one of the most immediate signals of customer truth. 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Market Newsdesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-a-leader-in-2026-gartner-magic-quadrant-for-social-media-management-and-listening\/","og_locale":"en_US","og_type":"article","og_title":"Sprinklr Named a Leader in 2026 Gartner\u00ae Magic Quadrant\u2122 for Social Media Management and Listening - Market Newsdesk","og_description":"Sprinklr Named a Leader in 2026 Gartner\u00ae Magic Quadrant\u2122 for Social Media Management and Listening NEW YORK&#8211;(BUSINESS WIRE)&#8211;Sprinklr (NYSE: CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced it has been named aLeader in the 2026 Gartner\u00ae Magic Quadrant\u2122 for Social Media Management and Listeningand placed furthest on the Completeness of Vision axis and highest on the Ability to Execute axis. \u201cWe\u2019re honored to be recognized as a Leader in the 2026 Gartner Magic Quadrant for Social Media Management and Listening,\u201d said Sprinklr Chief Product Officer, Karthik Suri. \u201cSocial has become one of the most immediate signals of customer truth. Just in the U.S., for example, Pew Research reports more than 70% of Americans, more than &hellip; Continue reading \"Sprinklr Named a Leader in 2026 Gartner\u00ae Magic Quadrant\u2122 for Social Media Management and Listening\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-a-leader-in-2026-gartner-magic-quadrant-for-social-media-management-and-listening\/","og_site_name":"Market Newsdesk","article_published_time":"2026-07-08T20:34:00+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260708331666r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-a-leader-in-2026-gartner-magic-quadrant-for-social-media-management-and-listening\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-a-leader-in-2026-gartner-magic-quadrant-for-social-media-management-and-listening\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Sprinklr Named a Leader in 2026 Gartner\u00ae Magic Quadrant\u2122 for Social Media Management and Listening","datePublished":"2026-07-08T20:34:00+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-a-leader-in-2026-gartner-magic-quadrant-for-social-media-management-and-listening\/"},"wordCount":659,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-a-leader-in-2026-gartner-magic-quadrant-for-social-media-management-and-listening\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260708331666r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-a-leader-in-2026-gartner-magic-quadrant-for-social-media-management-and-listening\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-a-leader-in-2026-gartner-magic-quadrant-for-social-media-management-and-listening\/","name":"Sprinklr Named a Leader in 2026 Gartner\u00ae Magic Quadrant\u2122 for Social Media Management and Listening - 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