{"id":979242,"date":"2026-07-07T10:58:47","date_gmt":"2026-07-07T14:58:47","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/blend-signs-first-wave-of-customers-onto-autopilot-its-ai-agent-for-mortgage-lending\/"},"modified":"2026-07-07T10:58:47","modified_gmt":"2026-07-07T14:58:47","slug":"blend-signs-first-wave-of-customers-onto-autopilot-its-ai-agent-for-mortgage-lending","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/blend-signs-first-wave-of-customers-onto-autopilot-its-ai-agent-for-mortgage-lending\/","title":{"rendered":"Blend Signs First Wave of Customers onto Autopilot, Its AI Agent for Mortgage Lending"},"content":{"rendered":"<p>        <!--body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p><b>Blend Signs First Wave of Customers onto Autopilot, Its AI Agent for Mortgage Lending<\/b><\/p>\n<p><i>Five lenders, including Onity Mortgage, have expanded their partnerships with Blend to include Autopilot, the company&#8217;s new agentic AI solution for mortgage pre-underwriting.<\/i><\/p>\n<p>SAN FRANCISCO&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;Blend Labs, Inc. (NYSE: BLND), today announced the first commercial customers for Blend Autopilot following a four-month early preview.<\/p>\n<p>Five lenders, including Onity Mortgage, one of the largest mortgage servicers in the nation, have expanded their partnerships with Blend to include Autopilot, the company\u2019s agentic AI solution.<\/p>\n<p>This comes after a 4-month preview period, where lenders activated Autopilot across more than 25,500 loans and provided feedback that shaped weekly product releases.<\/p>\n<p>The result is an AI agent built with customers and refined through thousands of real loan applications, not demonstrations or prototypes.<\/p>\n<p>The preview numbers showed that loans using Autopilot during pre-underwriting moved faster and converted at higher rates than comparable loans following standard workflows.<\/p>\n<p><b>Autopilot moves from early preview to commercial availability<\/b><\/p>\n<p>Mortgage origination has a timing problem: more than half of borrower activity happens outside of 9-to-5 business hours, which means borrowers routinely go a day or more without a response from a loan officer.<\/p>\n<p>Autopilot solves this by reviewing documents as they are uploaded, comparing them against lending guidelines, identifying missing or inconsistent information, calculating GSE-driven qualifying income, and generating contextual follow-up requests while borrowers are still engaged. Instead of discovering issues days later, lenders resolve them while borrowers are still completing their application.<\/p>\n<p>\u201cAutopilot is live, working on real loans, and improving every week,\u201d said Nima Ghamsari, Co-Founder and Head of Blend. \u201cWaiting for a mortgage loan to close can be one of the most stressful parts of buying a home. Agentic AI can help lenders complete more work earlier, reduce delays, and give borrowers faster answers. That\u2019s the future of lending we\u2019re building with our customers.\u201d<\/p>\n<p><b>Onity Mortgage expands its AI strategy with Autopilot<\/b><\/p>\n<p>Onity Mortgage has already seen Autopilot identify needed information from customers and check off completed tasks earlier across the loan file.<\/p>\n<p>\u201cOnity Mortgage (formerly PHH Mortgage) has seen consistent impact across all condition types surfacing and clearing conditions faster, resulting in quicker response times,\u201d said Colin Friday, Senior Vice President of Consumer Lending at Onity Mortgage.<\/p>\n<p>Onity Mortgage is also expanding its work with Blend beyond pre-underwriting. The company plans to use Blend\u2019s MCP Server, which allows lender-built agents and applications to securely access Blend capabilities and loan information, to support new AI-powered customer service experiences.<\/p>\n<p>\u201cOnity Mortgage plans to use the MCP Server to power voice agents that can answer routine application-related questions with immediate, accurate information, 24\/7,\u201d Friday said. \u201cFor customers who prefer to speak with a person, it is about putting the right information in front of our teams the moment they need it. When a customer calls, our people should not have to search across multiple systems for an answer. The AI assistant can surface it for our support staff in real time so they can focus on the conversation and the customer experience.\u201d<\/p>\n<p>Autopilot is now commercially available to Blend mortgage customers, with ongoing improvements informed by customer feedback, production performance, and continuous evaluation.<\/p>\n<p>For more information, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fblend.com%2Fplatform%2Fintelligent-origination%2Fblend-autopilot%2F&amp;esheet=54566037&amp;newsitemid=20260707684330&amp;lan=en-US&amp;anchor=Blend+Autopilot&amp;index=40&amp;md5=1b88905628e1ffad67901094dee329c1\">Blend Autopilot<\/a> or <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fblend.com%2Fblog%2Fblend-momentum%2Fautopilot-commercially-available-ai-mortgage-software&amp;esheet=54566037&amp;newsitemid=20260707684330&amp;lan=en-US&amp;anchor=subscribe+to+receive+Autopilot+updates&amp;index=41&amp;md5=e2eacc5f416543195712249e14b763a1\">subscribe to receive Autopilot updates<\/a>.<\/p>\n<p><b>About Blend<\/b><\/p>\n<p>Blend Labs Inc., (NYSE: BLND) is a leading origination platform for digital banking solutions. Financial providers\u2014from large banks, fintechs, and credit unions to community and independent mortgage banks\u2014use Blend\u2019s platform to transform banking experiences for their customers. Learn more at <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fblend.com%2F&amp;esheet=54566037&amp;newsitemid=20260707684330&amp;lan=en-US&amp;anchor=blend.com&amp;index=42&amp;md5=4adf96b5792585f9106015ac3c2e3932\">blend.com<\/a>.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260707684330r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20260707684330\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20260707684330\/en\/<\/a><\/span><\/p>\n<p><b>Media Contact<\/b><br \/>Chloe Demeunynck<br \/>Corporate Communications<br \/><a rel=\"nofollow\" href=\"mailto:chloe@blend.com\">chloe@blend.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> California United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Professional Services Technology Software Finance Fintech Artificial Intelligence Banking<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20260707684330\/en\/2846202\/3\/images.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Blend Signs First Wave of Customers onto Autopilot, Its AI Agent for Mortgage Lending Five lenders, including Onity Mortgage, have expanded their partnerships with Blend to include Autopilot, the company&#8217;s new agentic AI solution for mortgage pre-underwriting. SAN FRANCISCO&#8211;(BUSINESS WIRE)&#8211;Blend Labs, Inc. (NYSE: BLND), today announced the first commercial customers for Blend Autopilot following a four-month early preview. Five lenders, including Onity Mortgage, one of the largest mortgage servicers in the nation, have expanded their partnerships with Blend to include Autopilot, the company\u2019s agentic AI solution. This comes after a 4-month preview period, where lenders activated Autopilot across more than 25,500 loans and provided feedback that shaped weekly product releases. The result is an AI agent built with customers and &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/blend-signs-first-wave-of-customers-onto-autopilot-its-ai-agent-for-mortgage-lending\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Blend Signs First Wave of Customers onto Autopilot, Its AI Agent for Mortgage Lending&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-979242","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Blend Signs First Wave of Customers onto Autopilot, Its AI Agent for Mortgage Lending - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/blend-signs-first-wave-of-customers-onto-autopilot-its-ai-agent-for-mortgage-lending\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Blend Signs First Wave of Customers onto Autopilot, Its AI Agent for Mortgage Lending - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Blend Signs First Wave of Customers onto Autopilot, Its AI Agent for Mortgage Lending Five lenders, including Onity Mortgage, have expanded their partnerships with Blend to include Autopilot, the company&#8217;s new agentic AI solution for mortgage pre-underwriting. SAN FRANCISCO&#8211;(BUSINESS WIRE)&#8211;Blend Labs, Inc. (NYSE: BLND), today announced the first commercial customers for Blend Autopilot following a four-month early preview. Five lenders, including Onity Mortgage, one of the largest mortgage servicers in the nation, have expanded their partnerships with Blend to include Autopilot, the company\u2019s agentic AI solution. This comes after a 4-month preview period, where lenders activated Autopilot across more than 25,500 loans and provided feedback that shaped weekly product releases. 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SAN FRANCISCO&#8211;(BUSINESS WIRE)&#8211;Blend Labs, Inc. (NYSE: BLND), today announced the first commercial customers for Blend Autopilot following a four-month early preview. Five lenders, including Onity Mortgage, one of the largest mortgage servicers in the nation, have expanded their partnerships with Blend to include Autopilot, the company\u2019s agentic AI solution. This comes after a 4-month preview period, where lenders activated Autopilot across more than 25,500 loans and provided feedback that shaped weekly product releases. 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