{"id":977960,"date":"2026-07-01T18:09:51","date_gmt":"2026-07-01T22:09:51","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/unum-group-promotes-andrew-walker-to-executive-vice-president-chief-customer-operations-officer\/"},"modified":"2026-07-01T18:09:51","modified_gmt":"2026-07-01T22:09:51","slug":"unum-group-promotes-andrew-walker-to-executive-vice-president-chief-customer-operations-officer","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/unum-group-promotes-andrew-walker-to-executive-vice-president-chief-customer-operations-officer\/","title":{"rendered":"Unum Group Promotes Andrew Walker to Executive Vice President, Chief Customer Operations Officer"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>Unum Group Promotes Andrew Walker to Executive Vice President, Chief Customer Operations Officer<\/b><\/p>\n<p>CHATTANOOGA, Tenn.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nUnum Group (NYSE: UNM) has promoted Andrew Walker to Executive Vice President, Chief Customer Operations Officer. In this role, Walker will continue to lead the company&#8217;s Customer Operations organization, overseeing the teams, capabilities and transformation efforts that support how Unum Group shows up for customers, partners and the businesses it serves.<\/p>\n<p id=\"news-body-cta\">This press release features multimedia. View the full release here: <a href=\"https:\/\/www.businesswire.com\/news\/home\/20260701141161\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20260701141161\/en\/<\/a><\/p>\n<div id=\"bwbodyimg\" style=\"width: 480px;float:left;padding-left:0px;padding-right:20px;padding-top:0px;padding-bottom:0px\"><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20260701141161\/en\/2843684\/4\/AndrewWalkerHS3_FORMAL_EXTERNAL.jpg\" alt=\"Andrew Walker\" \/><\/p>\n<p style=\"font-size:85%\">Andrew Walker<\/p>\n<\/div>\n<p>\n\u201cAndrew has quickly made an impact by strengthening the way we serve customers and run our operations,\u201d said Rick McKenney, president and chief executive officer of Unum Group. \u201cThis expanded capacity reflects the critical role Customer Operations plays in how we deliver for customers every day. Andrew brings the operational discipline and focus needed to keep that work moving forward.\u201d<\/p>\n<p>\nWalker joined Unum Group in 2025 as Senior Vice President, Chief Customer Operations Officer. Since joining the company, he has focused on strengthening operational performance, simplifying processes and advancing initiatives that support better outcomes for customers, partners and the business.<\/p>\n<p>\nAs Executive Vice President, Walker leads Customer Operations, including benefit operations, service delivery and transformation initiatives that support Unum Group\u2019s commitment to delivering for customers when they need it most.<\/p>\n<p>\n&#8220;Unum Group&#8217;s purpose comes to life through the experiences we create for customers every day,&#8221; said Walker. &#8220;I&#8217;m honored by the opportunity to continue working alongside talented teams across the company as we strengthen our capabilities, simplify how we work and find new ways to deliver even greater value for the people and businesses we serve.&#8221;<\/p>\n<p>\nPrior to joining Unum Group, Walker served as Executive Vice President and Chief Operations Officer at Western Union. He also held senior operations leadership roles at USAA and Nationwide. Walker earned a Bachelor of Science degree in accounting from Herbert Lehman College in New York and completed the Bank Administration Institute at Owen Graduate School of Management at Vanderbilt University, focused on innovation, marketing strategy and leadership for the banking industry.<\/p>\n<p><b>ABOUT UNUM GROUP<\/b><\/p>\n<p>\nUnum Group (NYSE: UNM), a leading international provider of workplace benefits and services, has been helping workers and their families thrive for more than 175 years. Through its Unum and Colonial Life brands, the company offers disability, life, accident, critical illness, dental, and vision insurance; leave and absence management support; and behavioral health services. In 2025, Unum Group reported revenues of $13.1 billion and paid $8.3 billion in benefits. The Fortune 500 company is recognized as one of the World\u2019s Most Ethical Companies by Ethisphere<sup>\u00ae<\/sup>.<\/p>\n<p>\nVisit the <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.unumgroup.com%2Fnewsroom&amp;esheet=54563505&amp;newsitemid=20260701141161&amp;lan=en-US&amp;anchor=Unum+newsroom&amp;index=1&amp;md5=14e0af49ae0d1e70357617157373c1ac\">Unum newsroom<\/a> for more information, and connect with us on <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Funum&amp;esheet=54563505&amp;newsitemid=20260701141161&amp;lan=en-US&amp;anchor=LinkedIn&amp;index=2&amp;md5=0ab6e59bdc624306afa802e5482a78c8\">LinkedIn<\/a>, <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.facebook.com%2Funumbenefits%2F&amp;esheet=54563505&amp;newsitemid=20260701141161&amp;lan=en-US&amp;anchor=Facebook&amp;index=3&amp;md5=21a905dad6574b29557eca9940fcc360\">Facebook<\/a>, and <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.instagram.com%2Funumbenefits%2F&amp;esheet=54563505&amp;newsitemid=20260701141161&amp;lan=en-US&amp;anchor=Instagram&amp;index=4&amp;md5=e67d98391b6a74dfefd6042f5fc58cea\">Instagram<\/a>.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260701141161r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20260701141161\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20260701141161\/en\/<\/a><\/span><\/p>\n<p>\nMEDIA:<br \/>\n<br \/>Emily Downing-Baer<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:edowning@unum.com\">edowning@unum.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> Tennessee United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Professional Services Insurance Human Resources<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Photo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20260701141161\/en\/2843684\/3\/AndrewWalkerHS3_FORMAL_EXTERNAL.jpg\" alt=\"Photo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\">Andrew Walker<\/font><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20260701141161\/en\/2843682\/3\/UnumGroup_logo_RGB-large_%28002%29.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Unum Group Promotes Andrew Walker to Executive Vice President, Chief Customer Operations Officer CHATTANOOGA, Tenn.&#8211;(BUSINESS WIRE)&#8211; Unum Group (NYSE: UNM) has promoted Andrew Walker to Executive Vice President, Chief Customer Operations Officer. In this role, Walker will continue to lead the company&#8217;s Customer Operations organization, overseeing the teams, capabilities and transformation efforts that support how Unum Group shows up for customers, partners and the businesses it serves. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20260701141161\/en\/ Andrew Walker \u201cAndrew has quickly made an impact by strengthening the way we serve customers and run our operations,\u201d said Rick McKenney, president and chief executive officer of Unum Group. \u201cThis expanded capacity reflects the critical role Customer Operations plays in how &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/unum-group-promotes-andrew-walker-to-executive-vice-president-chief-customer-operations-officer\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Unum Group Promotes Andrew Walker to Executive Vice President, Chief Customer Operations Officer&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-977960","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Unum Group Promotes Andrew Walker to Executive Vice President, Chief Customer Operations Officer - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/unum-group-promotes-andrew-walker-to-executive-vice-president-chief-customer-operations-officer\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Unum Group Promotes Andrew Walker to Executive Vice President, Chief Customer Operations Officer - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Unum Group Promotes Andrew Walker to Executive Vice President, Chief Customer Operations Officer CHATTANOOGA, Tenn.&#8211;(BUSINESS WIRE)&#8211; Unum Group (NYSE: UNM) has promoted Andrew Walker to Executive Vice President, Chief Customer Operations Officer. In this role, Walker will continue to lead the company&#8217;s Customer Operations organization, overseeing the teams, capabilities and transformation efforts that support how Unum Group shows up for customers, partners and the businesses it serves. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20260701141161\/en\/ Andrew Walker \u201cAndrew has quickly made an impact by strengthening the way we serve customers and run our operations,\u201d said Rick McKenney, president and chief executive officer of Unum Group. \u201cThis expanded capacity reflects the critical role Customer Operations plays in how &hellip; Continue reading &quot;Unum Group Promotes Andrew Walker to Executive Vice President, Chief Customer Operations Officer&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/unum-group-promotes-andrew-walker-to-executive-vice-president-chief-customer-operations-officer\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2026-07-01T22:09:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mms.businesswire.com\/media\/20260701141161\/en\/2843684\/4\/AndrewWalkerHS3_FORMAL_EXTERNAL.jpg\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/unum-group-promotes-andrew-walker-to-executive-vice-president-chief-customer-operations-officer\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/unum-group-promotes-andrew-walker-to-executive-vice-president-chief-customer-operations-officer\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Unum Group Promotes Andrew Walker to Executive Vice President, Chief Customer Operations Officer\",\"datePublished\":\"2026-07-01T22:09:51+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/unum-group-promotes-andrew-walker-to-executive-vice-president-chief-customer-operations-officer\\\/\"},\"wordCount\":496,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/unum-group-promotes-andrew-walker-to-executive-vice-president-chief-customer-operations-officer\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mms.businesswire.com\\\/media\\\/20260701141161\\\/en\\\/2843684\\\/4\\\/AndrewWalkerHS3_FORMAL_EXTERNAL.jpg\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/unum-group-promotes-andrew-walker-to-executive-vice-president-chief-customer-operations-officer\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/unum-group-promotes-andrew-walker-to-executive-vice-president-chief-customer-operations-officer\\\/\",\"name\":\"Unum Group Promotes Andrew Walker to Executive Vice President, Chief Customer Operations Officer - 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In this role, Walker will continue to lead the company&#8217;s Customer Operations organization, overseeing the teams, capabilities and transformation efforts that support how Unum Group shows up for customers, partners and the businesses it serves. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20260701141161\/en\/ Andrew Walker \u201cAndrew has quickly made an impact by strengthening the way we serve customers and run our operations,\u201d said Rick McKenney, president and chief executive officer of Unum Group. \u201cThis expanded capacity reflects the critical role Customer Operations plays in how &hellip; Continue reading \"Unum Group Promotes Andrew Walker to Executive Vice President, Chief Customer Operations Officer\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/unum-group-promotes-andrew-walker-to-executive-vice-president-chief-customer-operations-officer\/","og_site_name":"Market Newsdesk","article_published_time":"2026-07-01T22:09:51+00:00","og_image":[{"url":"https:\/\/mms.businesswire.com\/media\/20260701141161\/en\/2843684\/4\/AndrewWalkerHS3_FORMAL_EXTERNAL.jpg","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/unum-group-promotes-andrew-walker-to-executive-vice-president-chief-customer-operations-officer\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/unum-group-promotes-andrew-walker-to-executive-vice-president-chief-customer-operations-officer\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Unum Group Promotes Andrew Walker to Executive Vice President, Chief Customer Operations Officer","datePublished":"2026-07-01T22:09:51+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/unum-group-promotes-andrew-walker-to-executive-vice-president-chief-customer-operations-officer\/"},"wordCount":496,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/unum-group-promotes-andrew-walker-to-executive-vice-president-chief-customer-operations-officer\/#primaryimage"},"thumbnailUrl":"https:\/\/mms.businesswire.com\/media\/20260701141161\/en\/2843684\/4\/AndrewWalkerHS3_FORMAL_EXTERNAL.jpg","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/unum-group-promotes-andrew-walker-to-executive-vice-president-chief-customer-operations-officer\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/unum-group-promotes-andrew-walker-to-executive-vice-president-chief-customer-operations-officer\/","name":"Unum Group Promotes Andrew Walker to Executive Vice President, Chief Customer Operations Officer - 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