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- Doubling the local team and footprint by hiring more Community Managers and expanding Community Centers<\/i><\/li>\n
- Advancing K\u201312 personal finance education policies so more students graduate with practical money skills<\/i><\/li>\n
- Hosting 100 financial health workshops in a single day to celebrate reaching a milestone of 1 million people served<\/i>\u2014and setting a goal of 5 million<\/i><\/li>\n<\/ul>\n
NEW YORK–(BUSINESS WIRE<\/a>)–
\nJPMorganChase today announced a significant expansion of its community banking efforts to help more people build the knowledge and confidence to manage their money.<\/p>\n\nTo scale proven local solutions faster and further, JPMorganChase will hire more than 150 additional Community Managers and double the number of Community Centers to expand financial health education programming with the goal of reaching 5 million people.<\/p>\n
\nTogether, these efforts are expected to create approximately 300 new jobs and are part of the firm\u2019s American Dream Initiative<\/a>, a multi-year effort to help expand opportunity to millions of Americans and future generations through targeted investments across the United States.<\/p>\n
\n\u201cThe American Dream remains a powerful aspiration, but it has become increasingly difficult for many families to achieve upward mobility. We know what works\u2014every day we see how access to knowledge, tools and trusted support can change the trajectory for individuals and families,\u201dsaid Jennifer Roberts, CEO of Chase Consumer Banking<\/b>. \u201cThat\u2019s why we\u2019re scaling local support and practical tools to reach more communities and help more people build a secure financial future.\u201d<\/p>\n
\nTo help more Americans save money, build credit and plan ahead, JPMorganChase is focused on four priority areas:<\/p>\n
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- \nExpand financial health education in more communities<\/p>\n<\/li>\n
- \nEquip customers with digital tools that turn learning into action<\/p>\n<\/li>\n
- \nStrengthen fraud and scam prevention through education and protections<\/p>\n<\/li>\n
- \nAdvance policy solutions that support young people\u2019s financial futures and retirement security<\/p>\n<\/li>\n<\/ul>\n
Bringing more financial education to more communities<\/b><\/p>\n
\nCentral to JPMorganChase\u2019s community banking approach is its network of Community Managers\u2014 locally hired, community-informed leaders serving people across the firm\u2019s footprint in all lower 48 states. They work side by side with residents and partners to understand local priorities, then collaborate with local organizations and cross-sector leaders to deliver practical solutions. Community Managers connect people to information, tools and resources and tailor financial health programming to local needs.<\/p>\n
\nChase is now expanding this on-the-ground support by doubling the number of Community Managers from the 160 professionals across the country today.<\/p>\n
\nCommunity Centers extend this work by serving as an accessible hub for complimentary workshops and coaching, alongside everyday banking support and guidance that helps people build a stronger financial future.<\/p>\n
\nSince opening the first Community Center in Harlem<\/a> in 2019, results show these branches serve as neighborhood hubs for financial health education, connecting residents to tools and resources that support financial security, small business growth and homeownership. In the Harlem Community Center\u2019s first five years, personal savings balances grew 73% at this branch, underscoring the value of pairing a neighborhood branch with community leadership.<\/p>\n
\nChase operates 19 Community Centers across the country today, many located in low- to moderate-income communities. Expansion plans include new Community Centers in Phoenix, Ariz., Riverside, Calif., and Huntsville, Ala., as well as other locations where there is a need for greater financial health resources.<\/p>\n
\n\u201cWhen one person gains the skills to budget, save and build for the future, the impact extends far beyond that individual\u2014it strengthens families and communities,\u201d said Diedra Porch\u00e9, Head of Chase Community and Business Development<\/b>. \u201cBy expanding our community-based workshops and coaching, we\u2019re bringing practical financial education closer to home for more people. We\u2019ve seen the power of this approach firsthand, and we\u2019re just getting started.\u201d<\/p>\n
\nJPMorganChase recently reached a milestone of 1 million people served with financial education. To mark the milestone, the firm is hosting 100 workshops today across the country. <\/b>All workshops are complimentary and open to everyone\u2014customers and noncustomers alike\u2014and offered in person, virtually and hybrid at Chase branches and partner locations. In 2025, JPMorganChase hosted approximately 14,000 workshops across the country.<\/p>\n
\nWorkshops are led by Chase Community Managers alongside Senior Business Consultants, Home Lending Advisors and Investment Advisors. Programming is designed for working adults, families, young professionals and small business owners, and covers locally relevant topics like budgeting, building credit, homeownership and debt management.<\/p>\n
Turning education into action with digital tools<\/b><\/p>\n
\nJPMorganChase is scaling digital tools and self-guided learning designed to help customers build stability and make progress over time. Nearly 50 million customers have enrolled in Credit Journey, Chase\u2019s complimentary digital credit monitoring tool. More than 5 million have used Score Planner<\/a> to create a credit-building plan. Those who successfully achieve a plan see an average 38-point credit score increase.<\/p>\n
\nIn addition to in-person support, Chase Money Skills<\/a> and other modules offer bite-sized learning online on budgeting, building credit and managing bills\u2014supporting people at every life stage, including young adults, parents and those just getting started.<\/p>\n
Helping customers spot scams, act fast and protect their money<\/b><\/p>\n
\nTo combat increasingly prevalent and sophisticated fraud and scam attempts, JPMorganChase pairs financial education with tools designed to help customers recognize potential scams, respond quickly and protect their finances. Since January 2025, Chase has hosted more than 2,250 fraud and scam prevention workshops.<\/p>\n
\nIn addition, the firm has recently announced nearly $14 million in philanthropic<\/a> investments to seven organizations supporting consumer awareness and real-time prevention. The firm supports public policy solutions to help combat scams and has partnered across industries to better protect customers and address the threat. JPMorganChase also makes significant investments in fraud prevention technologies and strategies; last year, it safeguarded customers from losing nearly $25 billion in fraud and scam attempts.<\/p>\n
Advancing evidence-based policies to strengthen financial health\u2014from the classroom to retirement<\/b><\/p>\n
\nJPMorganChase supports policy solutions that strengthen financial health outcomes earlier in life, including state policies that expand access to quality K\u201312 personal finance education, so more young people graduate prepared to navigate real-world financial decisions. Since 2020, the number of states requiring a full semester of personal finance for high school graduation has grown from 8 to 30.<\/p>\n
\nThe firm\u2019s policy principles<\/a> highlight what it takes to translate policy into results, including strong implementation and educator support. JPMorganChase has joined the FinEd50 Coalition to help advance state solutions and support educators nationwide.<\/p>\n
\nJPMorganChase also supports policies to strengthen America\u2019s retirement system, including public-private collaboration to expand access, improve plan design and workplace benefits that make it easier for workers to participate and save more, and help retirees better manage longevity and liquidity needs so their savings can last throughout retirement.<\/p>\n
About the American Dream Initiative<\/b><\/p>\n
\nJPMorganChase\u2019s American Dream Initiative is a multi-year effort to expand economic opportunity by scaling evidence-based solutions that help the economy work for more people. Through the Initiative, the firm will provide financing, facilitate capital, offer advice, training and tools, and advocate for policy solutions to help people start and grow small businesses, find affordable places to live, save and plan for their financial futures, get good jobs, access quality healthcare and strengthen local institutions. For more information on the American Dream Initiative, visit www.jpmorganchase.com\/America<\/a>.<\/p>\n
About JPMorganChase<\/b><\/p>\n
\nJPMorgan Chase & Co. (NYSE: JPM) is a leading financial services firm based in the United States of America (\u201cU.S.\u201d), with operations worldwide. JPMorganChase had $4.9 trillion in assets and $364 billion in stockholders\u2019 equity as of March 31, 2026. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing and asset management. Under the J.P. Morgan and Chase brands, the Firm serves millions of customers in the U.S., and many of the world\u2019s most prominent corporate, institutional and government clients globally. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com<\/a>.<\/p>\n
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View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20260625329130\/en\/<\/a><\/span><\/p>\n
\nIba Reller
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iba.reller@jpmorgan.com
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- Advancing K\u201312 personal finance education policies so more students graduate with practical money skills<\/i><\/li>\n