{"id":968466,"date":"2026-05-28T17:37:05","date_gmt":"2026-05-28T21:37:05","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-launches-ttec-titan-an-ai-powered-security-platform-for-remote-customer-experience-operations\/"},"modified":"2026-05-28T17:37:05","modified_gmt":"2026-05-28T21:37:05","slug":"ttec-launches-ttec-titan-an-ai-powered-security-platform-for-remote-customer-experience-operations","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-launches-ttec-titan-an-ai-powered-security-platform-for-remote-customer-experience-operations\/","title":{"rendered":"TTEC Launches TTEC Titan\u2122, an AI-Powered Security Platform for Remote Customer Experience Operations"},"content":{"rendered":"

\nNew platform helps enterprises securely scale remote contact center and CX operations with AI-powered security, compliance, fraud prevention, and workforce resilience
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AUSTIN, Texas, May 28, 2026 (GLOBE NEWSWIRE) — TTEC<\/strong><\/a>, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced the launch of TTEC Titan\u2122, an AI-powered security platform designed to secure remote CX operations and distributed contact center workforces at enterprise scale.<\/p>\n

TTEC Titan\u2122 combines AI-powered threat detection, real-time behavioral monitoring, fraud prevention, compliance management, and workforce security capabilities to help organizations confidently scale remote CX operations without sacrificing security, performance, or operational control.<\/p>\n

As enterprises increasingly adopt remote and hybrid customer experience models, TTEC Titan\u2122 addresses one of the industry\u2019s most critical challenges: securing remote contact center environments while maintaining business continuity, workforce flexibility, and customer trust.<\/p>\n

\u201cTTEC Titan\u2122 removes one of the last barriers to fully realizing remote CX at scale: enterprise-grade security,\u201d said Mark Lyndsell, senior vice president of operations at TTEC<\/strong>. \u201cOur clients no longer have to choose between flexibility and control. With Titan, they get both: secure, resilient operations and access to the best talent anywhere.\u201d<\/p>\n

\n Remote CX, Secured by Design<\/strong>\n <\/p>\n

\n TTEC\u2019s Remote CX model <\/a>eliminates dependence on physical infrastructure, enabling organizations to scale quickly, maintain continuity, and recruit talent without geographic constraints. TTEC Titan\u2122 ensures this model is protected at every level.<\/p>\n

Core capabilities include:<\/p>\n