{"id":964993,"date":"2026-05-19T20:13:05","date_gmt":"2026-05-20T00:13:05","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\/"},"modified":"2026-05-19T20:13:05","modified_gmt":"2026-05-20T00:13:05","slug":"united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\/","title":{"rendered":"United Rentals Expands Digital Customer Experience with Equipment Agent Launch in ChatGPT"},"content":{"rendered":"

<\/p>\n

United Rentals Expands Digital Customer Experience with Equipment Agent Launch in ChatGPT<\/b><\/p>\n

Early adoption signals strong demand for faster equipment planning<\/i><\/b><\/p>\n

STAMFORD, Conn.–(BUSINESS WIRE<\/a>)–
\nUnited Rentals (NYSE: URI) today announced the expansion of its AI-powered Equipment Agent to be accessible in ChatGPT, giving customers a faster, more intuitive way to identify equipment solutions for complex jobsites and time-sensitive projects. The launch marks the first equipment rental application available in the ChatGPT store, expanding how customers can access United Rentals’ expertise within the digital tools they already use every day.<\/p>\n

\nOriginally launched earlier this year as a first-of-its-kind AI-powered equipment recommendation solution for the equipment rental industry, the Equipment Agent uses a conversational experience to guide customers through key project requirements and quickly connect them to relevant equipment recommendations for the job.<\/p>\n

\n\u201cLeveraging AI can make expertise easier to access,\u201d said Tony Leopold, Senior Vice President – Chief Technology and Strategy Officer, United Rentals. \u201cBy bringing the Equipment Agent into ChatGPT, we\u2019re meeting customers in the platforms they already use to plan work, solve problems and make decisions. It\u2019s part of our broader focus on creating digital experiences built around the speed, complexity and realities of modern jobsites.\u201d<\/p>\n

\nThe Equipment Agent incorporates fleet knowledge, application expertise and operational insight from across United Rentals\u2019 business. Early usage data indicates customers are leveraging the tool for specification and rental-related queries.<\/p>\n

\nThe expansion reflects United Rentals\u2019 broader innovation strategy focused on reducing friction for customers, improving access to expertise and building digital experiences that help jobsites operate more safely, efficiently and productively.<\/p>\n

About United Rentals<\/b><\/p>\n

\nUnited Rentals, Inc. is the largest equipment rental company in the world. The company has an integrated network of 1,658 rental locations in North America, 44 in Europe, 46 in Australia and 19 in New Zealand. In North America, the company operates in 49 states and every Canadian province. The company\u2019s approximately 27,900 employees serve construction and industrial customers, utilities, municipalities, homeowners and others. The company offers a fleet of equipment for rent with a total original cost of $22.59 billion. United Rentals is a member of the Standard & Poor\u2019s 500 Index, the Barron\u2019s 400 Index and the Russell 3000 Index\u00ae and is headquartered in Stamford, Conn. Additional information about United Rentals is available at unitedrentals.com<\/a>.<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20260519107330\/en\/<\/a><\/span><\/p>\n

\nElizabeth Grenfell
\n
Vice President, Investor Relations
\n
O: (203) 618-7125
\n
investors@ur.com<\/a><\/p>\n

KEYWORDS:<\/b> Connecticut United States North America<\/p>\n

INDUSTRY KEYWORDS:<\/b> Software Online Retail Data Management Technology Residential Building & Real Estate Commercial Building & Real Estate Artificial Intelligence Construction & Property Retail Building Systems Landscape Interior Design<\/p>\n

MEDIA:<\/b><\/p>\n\n","protected":false},"excerpt":{"rendered":"

United Rentals Expands Digital Customer Experience with Equipment Agent Launch in ChatGPT Early adoption signals strong demand for faster equipment planning STAMFORD, Conn.–(BUSINESS WIRE)– United Rentals (NYSE: URI) today announced the expansion of its AI-powered Equipment Agent to be accessible in ChatGPT, giving customers a faster, more intuitive way to identify equipment solutions for complex jobsites and time-sensitive projects. The launch marks the first equipment rental application available in the ChatGPT store, expanding how customers can access United Rentals’ expertise within the digital tools they already use every day. Originally launched earlier this year as a first-of-its-kind AI-powered equipment recommendation solution for the equipment rental industry, the Equipment Agent uses a conversational experience to guide customers through key project requirements … <\/p>\n

Continue reading “United Rentals Expands Digital Customer Experience with Equipment Agent Launch in ChatGPT”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-964993","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nUnited Rentals Expands Digital Customer Experience with Equipment Agent Launch in ChatGPT - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"United Rentals Expands Digital Customer Experience with Equipment Agent Launch in ChatGPT - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"United Rentals Expands Digital Customer Experience with Equipment Agent Launch in ChatGPT Early adoption signals strong demand for faster equipment planning STAMFORD, Conn.–(BUSINESS WIRE)– United Rentals (NYSE: URI) today announced the expansion of its AI-powered Equipment Agent to be accessible in ChatGPT, giving customers a faster, more intuitive way to identify equipment solutions for complex jobsites and time-sensitive projects. The launch marks the first equipment rental application available in the ChatGPT store, expanding how customers can access United Rentals’ expertise within the digital tools they already use every day. Originally launched earlier this year as a first-of-its-kind AI-powered equipment recommendation solution for the equipment rental industry, the Equipment Agent uses a conversational experience to guide customers through key project requirements … Continue reading "United Rentals Expands Digital Customer Experience with Equipment Agent Launch in ChatGPT"\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2026-05-20T00:13:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20260519107330r1&sid=flmnd&distro=nx&lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"United Rentals Expands Digital Customer Experience with Equipment Agent Launch in ChatGPT\",\"datePublished\":\"2026-05-20T00:13:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\\\/\"},\"wordCount\":449,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20260519107330r1&sid=flmnd&distro=nx&lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\\\/\",\"name\":\"United Rentals Expands Digital Customer Experience with Equipment Agent Launch in ChatGPT - Market Newsdesk\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20260519107330r1&sid=flmnd&distro=nx&lang=en\",\"datePublished\":\"2026-05-20T00:13:05+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\\\/#primaryimage\",\"url\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20260519107330r1&sid=flmnd&distro=nx&lang=en\",\"contentUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20260519107330r1&sid=flmnd&distro=nx&lang=en\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"United Rentals Expands Digital Customer Experience with Equipment Agent Launch in ChatGPT\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#website\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/\",\"name\":\"Market Newsdesk\",\"description\":\"Latest Business News in Real Time\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\",\"name\":\"Newsdesk\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g\",\"caption\":\"Newsdesk\"},\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/author\\\/newsdesk\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"United Rentals Expands Digital Customer Experience with Equipment Agent Launch in ChatGPT - Market Newsdesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.marketnewsdesk.com\/index.php\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\/","og_locale":"en_US","og_type":"article","og_title":"United Rentals Expands Digital Customer Experience with Equipment Agent Launch in ChatGPT - Market Newsdesk","og_description":"United Rentals Expands Digital Customer Experience with Equipment Agent Launch in ChatGPT Early adoption signals strong demand for faster equipment planning STAMFORD, Conn.–(BUSINESS WIRE)– United Rentals (NYSE: URI) today announced the expansion of its AI-powered Equipment Agent to be accessible in ChatGPT, giving customers a faster, more intuitive way to identify equipment solutions for complex jobsites and time-sensitive projects. The launch marks the first equipment rental application available in the ChatGPT store, expanding how customers can access United Rentals’ expertise within the digital tools they already use every day. Originally launched earlier this year as a first-of-its-kind AI-powered equipment recommendation solution for the equipment rental industry, the Equipment Agent uses a conversational experience to guide customers through key project requirements … Continue reading \"United Rentals Expands Digital Customer Experience with Equipment Agent Launch in ChatGPT\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\/","og_site_name":"Market Newsdesk","article_published_time":"2026-05-20T00:13:05+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20260519107330r1&sid=flmnd&distro=nx&lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"United Rentals Expands Digital Customer Experience with Equipment Agent Launch in ChatGPT","datePublished":"2026-05-20T00:13:05+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\/"},"wordCount":449,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20260519107330r1&sid=flmnd&distro=nx&lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\/","name":"United Rentals Expands Digital Customer Experience with Equipment Agent Launch in ChatGPT - Market Newsdesk","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\/#primaryimage"},"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20260519107330r1&sid=flmnd&distro=nx&lang=en","datePublished":"2026-05-20T00:13:05+00:00","author":{"@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"breadcrumb":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.marketnewsdesk.com\/index.php\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\/#primaryimage","url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20260519107330r1&sid=flmnd&distro=nx&lang=en","contentUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20260519107330r1&sid=flmnd&distro=nx&lang=en"},{"@type":"BreadcrumbList","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/united-rentals-expands-digital-customer-experience-with-equipment-agent-launch-in-chatgpt\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.marketnewsdesk.com\/"},{"@type":"ListItem","position":2,"name":"United Rentals Expands Digital Customer Experience with Equipment Agent Launch in ChatGPT"}]},{"@type":"WebSite","@id":"https:\/\/www.marketnewsdesk.com\/#website","url":"https:\/\/www.marketnewsdesk.com\/","name":"Market Newsdesk","description":"Latest Business News in Real Time","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.marketnewsdesk.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979","name":"Newsdesk","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g","caption":"Newsdesk"},"url":"https:\/\/www.marketnewsdesk.com\/index.php\/author\/newsdesk\/"}]}},"_links":{"self":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/posts\/964993","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/comments?post=964993"}],"version-history":[{"count":0,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/posts\/964993\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/media?parent=964993"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/categories?post=964993"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/tags?post=964993"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}