{"id":962901,"date":"2026-05-14T11:38:35","date_gmt":"2026-05-14T15:38:35","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/phunware-appoints-dmitry-kroshka-as-chief-executive-officer-to-lead-2-0-strategy-engages-michael-cerda-to-drive-product-rollout\/"},"modified":"2026-05-14T11:38:35","modified_gmt":"2026-05-14T15:38:35","slug":"phunware-appoints-dmitry-kroshka-as-chief-executive-officer-to-lead-2-0-strategy-engages-michael-cerda-to-drive-product-rollout","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/phunware-appoints-dmitry-kroshka-as-chief-executive-officer-to-lead-2-0-strategy-engages-michael-cerda-to-drive-product-rollout\/","title":{"rendered":"Phunware Appoints Dmitry Kroshka as Chief Executive Officer to Lead 2.0 Strategy; Engages Michael Cerd\u00e1 to Drive Product Rollout"},"content":{"rendered":"<div class=\"mw_release\">\n<p align=\"center\">\n        <em>Leadership Changes Align Strategy, Product Execution, and Commercial Rollout of Phunware\u2019s Next-Generation Guest Intelligence Platform<\/em>\n      <\/p>\n<p align=\"center\">\n        <em>Company to Accelerate Product 2.0 Strategy Across Hospitality, Healthcare, and Large-Property Environments<\/em>\n      <\/p>\n<p align=\"center\">\n        <em>AI Concierge Momentum, 95%+ Customer Retention, and Strong Cash Position Provide Foundation for Next Phase of Growth<\/em>\n      <\/p>\n<p align=\"justify\">AUSTIN, Texas, May  14, 2026  (GLOBE NEWSWIRE) &#8212; Phunware, Inc. (\u201cPhunware\u201d or the \u201cCompany\u201d) (NASDAQ: PHUN), a mobile-first enterprise cloud platform delivering location-aware customer intelligence and AI-enabled audience engagement tools, today announced a leadership transition and product strategy update designed to accelerate the Company\u2019s 2.0 Strategy and expand its footprint across hospitality, healthcare, and other large-property verticals.<\/p>\n<p align=\"justify\">Effective immediately, Dmitry Kroshka has been appointed Chief Executive Officer. Mr. Kroshka has served as a senior advisor to Phunware since October 2025, working with the Company on growth strategy, product direction, and the development of its next-generation Guest Intelligence Platform. He will now lead the Company\u2019s 2.0 Strategy, with a focus on converting Phunware\u2019s mobile, location-aware, and customer engagement capabilities into a unified, AI-enabled platform for complex physical environments. Jeremy Krol, who has served as interim CEO, will return to his Chief Operating Officer role.<\/p>\n<p align=\"justify\">Mr. Kroshka brings more than two decades of experience across AI, hospitality technology, marketing technology, SaaS, digital media, and consumer platforms, including leadership and advisory roles with Oracle, FCB Global, FOX Digital Entertainment, Spark Brands, and multiple venture-backed technology companies. His background in product strategy, revenue growth, customer engagement, and data-driven marketing aligns with Phunware\u2019s focus on scaling its next-generation Guest Intelligence Platform.<\/p>\n<p align=\"justify\">In addition, Phunware has engaged Build Something Product Group (\u201cBSPG\u201d), the AI-first product and transformation practice founded by Michael Cerd\u00e1, to help lead the Company\u2019s product strategy and Product 2.0 rollout. Cerd\u00e1, whose prior product leadership includes Disney+, Marcus by Goldman Sachs (Apple Card), and Facebook Newsfeed, will serve as Phunware\u2019s senior product leader through the BSPG engagement. BSPG will also embed additional proven AI product and engineering leadership alongside the Phunware team to accelerate product development and commercial rollout.<\/p>\n<p align=\"justify\">The leadership changes come as hospitality, healthcare, and large-property operators increasingly seek platforms that can connect mobile engagement, indoor location, behavioral data, and AI-driven personalization in real time. While traditional hospitality, CRM, and Martech systems generally help operators understand who the customer is and what the customer has done, Phunware\u2019s 2.0 Strategy is focused on helping operators better understand what guests are doing on-property and how to respond while those interactions are still happening.<\/p>\n<p align=\"justify\">\u201cPhunware is entering a defining chapter,\u201d said Dmitry Kroshka, Chief Executive Officer of Phunware. \u201cThe Company has a strong installed base across marquee hospitality and healthcare properties, a more disciplined product portfolio, emerging AI Concierge momentum, and a strong cash position with no debt. Our objective now is to turn that foundation into focused execution.\u201d<\/p>\n<p align=\"justify\">\u201cProduct 2.0 is about making Phunware\u2019s capabilities more unified, more intelligent, and easier for customers to deploy. We believe our location-aware deployments, mobile engagement tools, and real-world behavioral data create a strong foundation for AI-enabled guest intelligence across hospitality, healthcare, and adjacent large-property environments,\u201d concluded Mr. Kroshka.<\/p>\n<p align=\"justify\">Following Phunware\u2019s first quarter 2026 results, reported on May 7, 2026, the Company enters this next phase with a stronger operating foundation and meaningful product momentum. Recent strategic, commercial, and financial milestones include:<\/p>\n<ul type=\"disc\">\n<li style=\"margin-bottom:7pt;text-align:justify\">Commercial release of AI Concierge, Phunware\u2019s generative AI module integrated with proprietary blue-dot wayfinding, on-property mapping, and points of interest. AI Concierge engagement is running approximately 40% above internal forecasts following its official release in January.<\/li>\n<li style=\"margin-bottom:7pt;text-align:justify\">Development of agentic AI-driven itinerary planning and booking, designed to grow ancillary on-property revenue and drive guest satisfaction across complex hotels and resorts.<\/li>\n<li style=\"margin-bottom:7pt;text-align:justify\">Sustained customer retention rates above 95% across the Company\u2019s core verticals.<\/li>\n<li style=\"margin-bottom:7pt;text-align:justify\">Capital flexibility to invest in R&amp;D, intellectual property, and organic and inorganic growth opportunities.<\/li>\n<\/ul>\n<p align=\"justify\">\u201cPhunware has a meaningful opportunity to modernize how large properties understand, engage, and serve their guests in real time,\u201d said Michael Cerd\u00e1, Founder and CEO of BSPG. \u201cOur work with the team is focused on sharpening the product architecture, accelerating AI-native development practices, and helping turn Phunware\u2019s capabilities into a more unified platform that customers can deploy quickly and extend over time.\u201d<\/p>\n<p align=\"justify\">While Phunware\u2019s near-term commercial focus remains hospitality, the Company believes many of the same operational intelligence, indoor location, and AI orchestration capabilities applicable to hotels and resorts are directly relevant to complex healthcare campuses and other large-scale enterprise property environments. The Company intends to extend its productized portfolio into adjacent verticals as the Guest Intelligence Platform matures.<\/p>\n<p align=\"justify\">\u201cToday\u2019s announcement reflects a deliberate step forward in Phunware\u2019s strategy and leadership,\u201d said Elliot Han, Chairman of the Board. \u201cDmitry has been deeply involved in shaping the Company\u2019s 2.0 Strategy, and the Board believes he is the right leader to bring the required focus, urgency, and product discipline to this next phase. With Dmitry leading the Company, Michael and BSPG strengthening product execution, and Jeremy returning his full attention to operations, we believe Phunware is better positioned to translate its technology, customer base, and balance sheet into commercial momentum. On behalf of the Board, I also want to thank Jeremy for his leadership as interim CEO and for helping guide the Company through an important transition period. His continued focus on operations and customer delivery will remain important as the Company advances its 2.0 Strategy.\u201d<\/p>\n<p>\n        <strong>Upcoming Investor Webinar and HITEC North America 2026<\/strong>\n      <\/p>\n<p align=\"justify\">Management expects to host an investor webinar in the coming weeks in conjunction with upcoming product announcements. Phunware will also be displaying its productized hospitality offering and AI Concierge module at HITEC North America 2026, the world\u2019s largest hospitality technology conference. Additional details, including the investor webinar date and registration information, will be announced separately.<\/p>\n<p>\n        <strong>About Phunware<\/strong>\n      <\/p>\n<p align=\"justify\">Phunware, Inc. (NASDAQ: PHUN) is an enterprise software company specializing in mobile app solutions for hospitality, healthcare and other large property related customers, with integrated intelligent capabilities. We provide businesses with the tools to create, implement, and manage custom mobile applications, analytics, digital advertising, and location-based services. Phunware is transforming mobile engagement by delivering scalable, personalized, and data-driven mobile app experiences.<\/p>\n<p align=\"justify\">Phunware\u2019s mission is to achieve unparalleled connectivity and monetization through the widespread adoption of Phunware mobile technologies, leveraging brands, consumers, partners, and market participants. Phunware is poised to expand its software products and services audience through new generative AI products and product enhancements which are in development, utilize and monetize its patents and other intellectual property, and focus on serving its enterprise customers and partners.<\/p>\n<p>For more information on Phunware, please visit <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=EgimG8FysTVPAVKJBPIQGNEwZQM5HRM5YA82A6gLRxcmilIflk12Qx2FhyztkDanZycrbZl70dY9mKCYU81YgZTVcBiu8Wu1TdKM2iiWQsw=\" rel=\"nofollow\" target=\"_blank\"><u>www.phunware.com<\/u><\/a>.<\/p>\n<p>\n        <strong>Safe Harbor \/ Forward-Looking Statements<\/strong>\n      <\/p>\n<p align=\"justify\">This press release includes forward-looking statements. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations and financial position, business strategy and plans, our objectives for future operations, the timing and impact of leadership transitions, the development and commercial rollout of our Product 2.0 strategy and Guest Intelligence Platform, the expansion of our product offering into adjacent end markets, and the timing of upcoming investor and industry events, are forward-looking statements. The words \u201canticipate,\u201d \u201cbelieve,\u201d \u201ccontinue,\u201d \u201ccould,\u201d \u201cestimate,\u201d \u201cexpect,\u201d \u201cintend,\u201d \u201cmay,\u201d \u201cmight,\u201d \u201cplan,\u201d \u201cpossible,\u201d \u201cpotential,\u201d \u201cpredict,\u201d \u201cproject,\u201d \u201cshould,\u201d \u201cwill,\u201d and similar expressions are intended to identify forward-looking statements. For example, Phunware uses forward-looking statements when it discusses the adoption and impact of emerging technologies and their use across mobile engagement platforms.<\/p>\n<p align=\"justify\">The forward-looking statements contained in this press release are based on our current expectations and beliefs concerning future developments and their potential effects on us. These forward-looking statements involve risks, uncertainties, and other assumptions that may cause actual results to differ materially from those expressed or implied. These risks and uncertainties include, but are not limited to, those factors described under the heading \u201cRisk Factors\u201d in our filings with the SEC. We undertake no obligation to update any forward-looking statements.<\/p>\n<p align=\"justify\">By their nature, forward-looking statements involve risks and uncertainties. We caution you that forward-looking statements are not guarantees of future performance and that our actual results may differ materially from those expressed or implied by these forward-looking statements.<\/p>\n<p>\n        <strong>Investor Relations Contact:<\/strong>\n      <\/p>\n<p>Chris Tyson, Executive Vice President<br \/>MZ Group &#8211; MZ North America<br \/>949-491-8235<br \/><a href=\"https:\/\/www.globenewswire.com\/Tracker?data=Ouhm9ZGYX1z2JAqNH-3b2_uCndFCVqaeUYYRWMX-BB2EkM9tj5AKjDnLmjMn_iCq7JkxDugvOkv7TY2T8-sOe8P24cRfVDtI9dycCmfQ3BI=\" rel=\"nofollow\" target=\"_blank\"><u>PHUN@mzgroup.us<\/u><\/a><br \/><a href=\"https:\/\/www.globenewswire.com\/Tracker?data=oEbDzM2gZOE2pTo8kssyPMYjvKuEEmaim11v798mtfV0BKyw5rU9Q1Tb1tbBIPvF3JW5uB-ED6sq5HOnpPueiA==\" rel=\"nofollow\" target=\"_blank\"><u>www.mzgroup.us<\/u><\/a><\/p>\n<p>      <img decoding=\"async\" alt=\"\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTcyMDI5NCM3NjAzMTkyIzIxMjU4NTM=\" \/><br \/>\n      <br \/>\n      <img decoding=\"async\" alt=\"\" src=\"https:\/\/ml.globenewswire.com\/media\/YWQ3ZjBmZGUtY2ExYy00YjQ4LWIxYjItMDdkMzFhNjg3YjU4LTExMzc0MjQtMjAyNi0wNS0xNC1lbg==\/tiny\/Phunware-Inc-.png\" \/>\n    <\/div>\n<div class=\"mw_contactinfo\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Leadership Changes Align Strategy, Product Execution, and Commercial Rollout of Phunware\u2019s Next-Generation Guest Intelligence Platform Company to Accelerate Product 2.0 Strategy Across Hospitality, Healthcare, and Large-Property Environments AI Concierge Momentum, 95%+ Customer Retention, and Strong Cash Position Provide Foundation for Next Phase of Growth AUSTIN, Texas, May 14, 2026 (GLOBE NEWSWIRE) &#8212; Phunware, Inc. (\u201cPhunware\u201d or the \u201cCompany\u201d) (NASDAQ: PHUN), a mobile-first enterprise cloud platform delivering location-aware customer intelligence and AI-enabled audience engagement tools, today announced a leadership transition and product strategy update designed to accelerate the Company\u2019s 2.0 Strategy and expand its footprint across hospitality, healthcare, and other large-property verticals. Effective immediately, Dmitry Kroshka has been appointed Chief Executive Officer. Mr. Kroshka has served as a senior advisor to &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/phunware-appoints-dmitry-kroshka-as-chief-executive-officer-to-lead-2-0-strategy-engages-michael-cerda-to-drive-product-rollout\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Phunware Appoints Dmitry Kroshka as Chief Executive Officer to Lead 2.0 Strategy; Engages Michael Cerd\u00e1 to Drive Product Rollout&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-962901","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Phunware Appoints Dmitry Kroshka as Chief Executive Officer to Lead 2.0 Strategy; Engages Michael Cerd\u00e1 to Drive Product Rollout - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/phunware-appoints-dmitry-kroshka-as-chief-executive-officer-to-lead-2-0-strategy-engages-michael-cerda-to-drive-product-rollout\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Phunware Appoints Dmitry Kroshka as Chief Executive Officer to Lead 2.0 Strategy; Engages Michael Cerd\u00e1 to Drive Product Rollout - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Leadership Changes Align Strategy, Product Execution, and Commercial Rollout of Phunware\u2019s Next-Generation Guest Intelligence Platform Company to Accelerate Product 2.0 Strategy Across Hospitality, Healthcare, and Large-Property Environments AI Concierge Momentum, 95%+ Customer Retention, and Strong Cash Position Provide Foundation for Next Phase of Growth AUSTIN, Texas, May 14, 2026 (GLOBE NEWSWIRE) &#8212; Phunware, Inc. (\u201cPhunware\u201d or the \u201cCompany\u201d) (NASDAQ: PHUN), a mobile-first enterprise cloud platform delivering location-aware customer intelligence and AI-enabled audience engagement tools, today announced a leadership transition and product strategy update designed to accelerate the Company\u2019s 2.0 Strategy and expand its footprint across hospitality, healthcare, and other large-property verticals. Effective immediately, Dmitry Kroshka has been appointed Chief Executive Officer. Mr. Kroshka has served as a senior advisor to &hellip; Continue reading &quot;Phunware Appoints Dmitry Kroshka as Chief Executive Officer to Lead 2.0 Strategy; Engages Michael Cerd\u00e1 to Drive Product Rollout&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/phunware-appoints-dmitry-kroshka-as-chief-executive-officer-to-lead-2-0-strategy-engages-michael-cerda-to-drive-product-rollout\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2026-05-14T15:38:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTcyMDI5NCM3NjAzMTkyIzIxMjU4NTM=\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/phunware-appoints-dmitry-kroshka-as-chief-executive-officer-to-lead-2-0-strategy-engages-michael-cerda-to-drive-product-rollout\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/phunware-appoints-dmitry-kroshka-as-chief-executive-officer-to-lead-2-0-strategy-engages-michael-cerda-to-drive-product-rollout\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Phunware Appoints Dmitry Kroshka as Chief Executive Officer to Lead 2.0 Strategy; 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Engages Michael Cerd\u00e1 to Drive Product Rollout - Market Newsdesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.marketnewsdesk.com\/index.php\/phunware-appoints-dmitry-kroshka-as-chief-executive-officer-to-lead-2-0-strategy-engages-michael-cerda-to-drive-product-rollout\/","og_locale":"en_US","og_type":"article","og_title":"Phunware Appoints Dmitry Kroshka as Chief Executive Officer to Lead 2.0 Strategy; Engages Michael Cerd\u00e1 to Drive Product Rollout - Market Newsdesk","og_description":"Leadership Changes Align Strategy, Product Execution, and Commercial Rollout of Phunware\u2019s Next-Generation Guest Intelligence Platform Company to Accelerate Product 2.0 Strategy Across Hospitality, Healthcare, and Large-Property Environments AI Concierge Momentum, 95%+ Customer Retention, and Strong Cash Position Provide Foundation for Next Phase of Growth AUSTIN, Texas, May 14, 2026 (GLOBE NEWSWIRE) &#8212; Phunware, Inc. (\u201cPhunware\u201d or the \u201cCompany\u201d) (NASDAQ: PHUN), a mobile-first enterprise cloud platform delivering location-aware customer intelligence and AI-enabled audience engagement tools, today announced a leadership transition and product strategy update designed to accelerate the Company\u2019s 2.0 Strategy and expand its footprint across hospitality, healthcare, and other large-property verticals. Effective immediately, Dmitry Kroshka has been appointed Chief Executive Officer. Mr. Kroshka has served as a senior advisor to &hellip; Continue reading \"Phunware Appoints Dmitry Kroshka as Chief Executive Officer to Lead 2.0 Strategy; Engages Michael Cerd\u00e1 to Drive Product Rollout\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/phunware-appoints-dmitry-kroshka-as-chief-executive-officer-to-lead-2-0-strategy-engages-michael-cerda-to-drive-product-rollout\/","og_site_name":"Market Newsdesk","article_published_time":"2026-05-14T15:38:35+00:00","og_image":[{"url":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTcyMDI5NCM3NjAzMTkyIzIxMjU4NTM=","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/phunware-appoints-dmitry-kroshka-as-chief-executive-officer-to-lead-2-0-strategy-engages-michael-cerda-to-drive-product-rollout\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/phunware-appoints-dmitry-kroshka-as-chief-executive-officer-to-lead-2-0-strategy-engages-michael-cerda-to-drive-product-rollout\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Phunware Appoints Dmitry Kroshka as Chief Executive Officer to Lead 2.0 Strategy; 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