{"id":960141,"date":"2026-05-07T18:18:33","date_gmt":"2026-05-07T22:18:33","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026\/"},"modified":"2026-05-07T18:18:33","modified_gmt":"2026-05-07T22:18:33","slug":"ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026\/","title":{"rendered":"RingCentral Named Metrigy MetriStar Top Provider for AI-Powered CCaaS and Workforce Engagement Management for 2026"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwlistdisc { list-style-type: disc }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>RingCentral Named Metrigy MetriStar Top Provider for AI-Powered CCaaS and Workforce Engagement Management for 2026<\/b><\/p>\n<p class=\"bwalignc\"><i>One of only two providers to score best for revenue growth among CCaaS platform users<\/i><\/p>\n<p class=\"bwalignc\"><i>Earns highest overall score in WEM report<\/i><\/p>\n<p>BELMONT, Calif.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.ringcentral.com&amp;esheet=54531015&amp;newsitemid=20260507662310&amp;lan=en-US&amp;anchor=RingCentral%2C+Inc.&amp;index=1&amp;md5=d890bef395b36c005a6731dfa7aa095c\">RingCentral, Inc.<\/a> (NYSE: RNG), a global leader in AI-powered customer engagement, today announced that its flagship CCaaS product, <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.ringcentral.com%2Fringcx.html&amp;esheet=54531015&amp;newsitemid=20260507662310&amp;lan=en-US&amp;anchor=RingCX&amp;index=2&amp;md5=19ccd9526e885d61896d1f484b97474b\">RingCX<\/a><b><sup>\u2122<\/sup><\/b>, has earned Metrigy\u2019s 2026 MetriStar Top Provider Award across two recent reports: <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.ringcentral.com%2Freport%2F2026-ringcentral-metrigy-metristar-ccaas.html%23bookMeeting&amp;esheet=54531015&amp;newsitemid=20260507662310&amp;lan=en-US&amp;anchor=MetriStar+Top+Provider+Award+for+Contact+Center-as-a-Service+%28CCaaS%29+Platforms&amp;index=3&amp;md5=82d8ac743f5f45191bcd61c485e0ca0a\">MetriStar Top Provider Award for Contact Center-as-a-Service (CCaaS) Platforms<\/a> and <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.ringcentral.com%2Freport%2F2026-ringcentral-metrigy-metristar-wem.html%23bookMeeting&amp;esheet=54531015&amp;newsitemid=20260507662310&amp;lan=en-US&amp;anchor=MetriStar+Top+Provider+for+Workforce+Engagement+Management+%28WEM%29+Suites&amp;index=4&amp;md5=651d76e52e29a9c527bc3a028cdbd72b\">MetriStar Top Provider for Workforce Engagement Management (WEM) Suites<\/a>. Based on ratings from 1,437 global CX leaders, vendors were evaluated on both customer sentiment and quantitative measurements of real business impact they experienced using RingCentral. This recognition underscores RingCentral\u2019s position as a proven platform for customer engagement and workforce intelligence. RingCentral is the only company to achieve leadership in both Metrigy reports.<\/p>\n<p>\n&#8220;Metrigy&#8217;s top recognition for RingCX across both CCaaS and WEM is a powerful, customer-validated signal of RingCentral&#8217;s leadership in the customer engagement market,\u201d said Kira Makagon, President &amp; COO, RingCentral. \u201cEnterprises are no longer looking for a contact center or a communications tool. They want an AI-powered platform for meaningful customer interactions where every conversation is handled intelligently to drive tangible outcomes. That&#8217;s exactly what RingCentral delivers.&#8221;<\/p>\n<p><b>What makes this RingCX recognition particularly meaningful:<\/b><\/p>\n<ul class=\"bwlistdisc\">\n<li><b>CCaaS MetriStar Top Provider: <\/b>RingCentral was named one of only six providers to earn the top-tier award, requiring both above-average customer sentiment scores (overall CCaaS average: 8.38 out of 10, up from 8.05 in 2025) and above-average business success improvements. Metrigy specifically highlighted RingCentral as the top performer for enabling revenue growth among CCaaS platform users.\n<\/li>\n<li><b>WEM MetriStar Top Provider: <\/b>RingCX excelled across key customer sentiment indicators. Customers rated RingWEM highly for its robust technical features, overall platform reliability, and seamless integrations with core business apps.<b \/>RingCentral stood out on customer sentiment, earning the highest overall score among all companies. It also earned top overall scores for reliability and analytics. Only three providers globally earned Top Provider recognition in 2026.\n<\/li>\n<\/ul>\n<p>\n\u201cThe MetriStar Top Provider Awards reflect what matters most: real-world outcomes that drive business success,\u201d said Robin Gareiss, CEO and Principal Analyst at Metrigy. \u201cRingCentral performed very well in two key CX platforms, CCaaS and WEM. Combined with its AI capabilities and UCaaS platform, RingCentral is delivering a communications ecosystem that drives measurable improvements in revenue, customer satisfaction, and operational efficiency at the highest levels.\u201d<\/p>\n<p>\nMetrigy noted that RingCentral RingCX is delivering on the promise of an integrated, AI-forward employee experience. Its <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.ringcentral.com%2Fringcx%2Fworkforce-engagement-management.html&amp;esheet=54531015&amp;newsitemid=20260507662310&amp;lan=en-US&amp;anchor=WEM+suite&amp;index=5&amp;md5=cba385c9facf669ccb65b224ed93a8cc\">WEM suite<\/a> effectively surfaces actionable analytics that lead to improved agent and supervisor performance. Additionally, RingCentral differentiates itself in CCaaS by providing <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.ringcentral.com%2Fringcx.html&amp;esheet=54531015&amp;newsitemid=20260507662310&amp;lan=en-US&amp;anchor=RingCX&amp;index=6&amp;md5=e8d1189394c140d6b905d64e57ea6e5f\">RingCX<\/a><b><sup>\u2122<\/sup><\/b> on top of <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.ringcentral.com%2Fringex.html&amp;esheet=54531015&amp;newsitemid=20260507662310&amp;lan=en-US&amp;anchor=RingEX&amp;index=7&amp;md5=0c3eaf7b3545a7560748cb904a3568c9\">RingEX<\/a><b><sup>\u2122<\/sup><\/b> business communications suite, natively unifying external customer engagement with internal tools like a personal AI assistant, business phone, business SMS, team chat, and AI meetings. By bringing these solutions together, RingCentral enables companies to use a single hub that bridges the gap between frontline customer service representatives and the broader organization.<\/p>\n<p>\nThe CCaaS and WEM reports are based on Metrigy\u2019s Customer Experience MetriCast 2026 study, a global survey of 1,437 CX leaders across 10 countries and 37 vertical industries. The study gathered detailed information on CX technology adoption plans, current and planned spending, provider adoption, plans for changing providers (and why), applications in use, provider ratings, and business success. The Metrigy research found that AI was the technology that companies said most improved their customer service experience in the last year. Not surprisingly, 85% of these companies are increasing AI spending in 2026.<\/p>\n<p>\nTo download a copy of the reports, please visit:<\/p>\n<p><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.ringcentral.com%2Freport%2F2026-ringcentral-metrigy-metristar-ccaas.html%23bookMeeting&amp;esheet=54531015&amp;newsitemid=20260507662310&amp;lan=en-US&amp;anchor=MetriStar+Top+Provider+Award+for+Contact+Center-as-a-Service+%28CCaaS%29+Platforms&amp;index=8&amp;md5=84b2bfc9ed63a82acdc564054fbeae2d\">MetriStar Top Provider Award for Contact Center-as-a-Service (CCaaS) Platforms<\/a><\/p>\n<p><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.ringcentral.com%2Freport%2F2026-ringcentral-metrigy-metristar-wem.html%23bookMeeting&amp;esheet=54531015&amp;newsitemid=20260507662310&amp;lan=en-US&amp;anchor=MetriStar+Top+Provider+for+Workforce+Engagement+Management+%28WEM%29+Suites&amp;index=9&amp;md5=2cc39690a9a50d8ca99f59bb6057cd96\">MetriStar Top Provider for Workforce Engagement Management (WEM) Suites<\/a><\/p>\n<p><b>About RingCentral<\/b><\/p>\n<p>\nRingCentral is a global leader in AI\u2013powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey \u2014 before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers. Visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fringcentral.com&amp;esheet=54531015&amp;newsitemid=20260507662310&amp;lan=en-US&amp;anchor=ringcentral.com&amp;index=10&amp;md5=d4c22a764586ee65e25c3557e3a44664\">ringcentral.com<\/a> to learn more.<\/p>\n<p>\n\u00a9 2026 RingCentral, Inc. All rights reserved. RingCentral, RingCX, RingEX, and the RingCentral logo are trademarks of RingCentral, Inc.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260507662310r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20260507662310\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20260507662310\/en\/<\/a><\/span><\/p>\n<p><b>PR Contact:<br \/>\n<\/b><br \/>Mariana Leventis<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:mariana.leventis@ringcentral.com\">mariana.leventis@ringcentral.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> California United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> VoIP Technology Telecommunications Artificial Intelligence Software<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20260507662310\/en\/1865626\/3\/RC_LOGO_RGB.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>RingCentral Named Metrigy MetriStar Top Provider for AI-Powered CCaaS and Workforce Engagement Management for 2026 One of only two providers to score best for revenue growth among CCaaS platform users Earns highest overall score in WEM report BELMONT, Calif.&#8211;(BUSINESS WIRE)&#8211;RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered customer engagement, today announced that its flagship CCaaS product, RingCX\u2122, has earned Metrigy\u2019s 2026 MetriStar Top Provider Award across two recent reports: MetriStar Top Provider Award for Contact Center-as-a-Service (CCaaS) Platforms and MetriStar Top Provider for Workforce Engagement Management (WEM) Suites. Based on ratings from 1,437 global CX leaders, vendors were evaluated on both customer sentiment and quantitative measurements of real business impact they experienced using RingCentral. This recognition underscores RingCentral\u2019s position &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;RingCentral Named Metrigy MetriStar Top Provider for AI-Powered CCaaS and Workforce Engagement Management for 2026&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-960141","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>RingCentral Named Metrigy MetriStar Top Provider for AI-Powered CCaaS and Workforce Engagement Management for 2026 - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RingCentral Named Metrigy MetriStar Top Provider for AI-Powered CCaaS and Workforce Engagement Management for 2026 - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"RingCentral Named Metrigy MetriStar Top Provider for AI-Powered CCaaS and Workforce Engagement Management for 2026 One of only two providers to score best for revenue growth among CCaaS platform users Earns highest overall score in WEM report BELMONT, Calif.&#8211;(BUSINESS WIRE)&#8211;RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered customer engagement, today announced that its flagship CCaaS product, RingCX\u2122, has earned Metrigy\u2019s 2026 MetriStar Top Provider Award across two recent reports: MetriStar Top Provider Award for Contact Center-as-a-Service (CCaaS) Platforms and MetriStar Top Provider for Workforce Engagement Management (WEM) Suites. Based on ratings from 1,437 global CX leaders, vendors were evaluated on both customer sentiment and quantitative measurements of real business impact they experienced using RingCentral. This recognition underscores RingCentral\u2019s position &hellip; Continue reading &quot;RingCentral Named Metrigy MetriStar Top Provider for AI-Powered CCaaS and Workforce Engagement Management for 2026&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2026-05-07T22:18:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260507662310r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"RingCentral Named Metrigy MetriStar Top Provider for AI-Powered CCaaS and Workforce Engagement Management for 2026\",\"datePublished\":\"2026-05-07T22:18:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026\\\/\"},\"wordCount\":747,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&amp;sty=20260507662310r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026\\\/\",\"name\":\"RingCentral Named Metrigy MetriStar Top Provider for AI-Powered CCaaS and Workforce Engagement Management for 2026 - 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Market Newsdesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026\/","og_locale":"en_US","og_type":"article","og_title":"RingCentral Named Metrigy MetriStar Top Provider for AI-Powered CCaaS and Workforce Engagement Management for 2026 - Market Newsdesk","og_description":"RingCentral Named Metrigy MetriStar Top Provider for AI-Powered CCaaS and Workforce Engagement Management for 2026 One of only two providers to score best for revenue growth among CCaaS platform users Earns highest overall score in WEM report BELMONT, Calif.&#8211;(BUSINESS WIRE)&#8211;RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered customer engagement, today announced that its flagship CCaaS product, RingCX\u2122, has earned Metrigy\u2019s 2026 MetriStar Top Provider Award across two recent reports: MetriStar Top Provider Award for Contact Center-as-a-Service (CCaaS) Platforms and MetriStar Top Provider for Workforce Engagement Management (WEM) Suites. Based on ratings from 1,437 global CX leaders, vendors were evaluated on both customer sentiment and quantitative measurements of real business impact they experienced using RingCentral. This recognition underscores RingCentral\u2019s position &hellip; Continue reading \"RingCentral Named Metrigy MetriStar Top Provider for AI-Powered CCaaS and Workforce Engagement Management for 2026\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026\/","og_site_name":"Market Newsdesk","article_published_time":"2026-05-07T22:18:33+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260507662310r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"RingCentral Named Metrigy MetriStar Top Provider for AI-Powered CCaaS and Workforce Engagement Management for 2026","datePublished":"2026-05-07T22:18:33+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026\/"},"wordCount":747,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260507662310r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026\/","name":"RingCentral Named Metrigy MetriStar Top Provider for AI-Powered CCaaS and Workforce Engagement Management for 2026 - 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