\nThe new era of business internet is out of this world! Today, T-Mobile (NASDAQ: TMUS) unveiled SuperBroadband, a revolutionary business internet solution that brings together the largest nationwide 5G Advanced network and Starlink Broadband to deliver ultimate redundancy, unmatched coverage and simplified operations for businesses nationwide.<\/p>\n
This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20260427393263\/en\/<\/a><\/p>\n \nAlready, industry leaders across hospitality, retail, healthcare and oil and gas sectors are using SuperBroadband to simplify and strengthen the resiliency of their operations.<\/p>\n \n\u201cAcross our destinations \u2014 many in some of the most remote and complex environments in the country \u2014 connectivity has traditionally been inconsistent and difficult to scale, creating real challenges for both our operators and our guests,\u201d said Dimple Jethani, CIO, Aramark Destinations. \u201cWith SuperBroadband, we have the opportunity to bring a resilient, always-on foundation with built-in redundancy and a single, standardized approach, so our teams can focus less on managing networks and more on delivering seamless, once-in-a-lifetime experiences.\u201d<\/p>\n \nSuperBroadband is defined by three key advantages:<\/p>\n \n\u201cConnectivity shouldn\u2019t stop where your business starts,\u201d said Andr\u00e9 Almeida, President of Growth and Emerging Businesses, T-Mobile. \u201cWith SuperBroadband, we\u2019re not just improving broadband \u2014 we\u2019re redefining it. We\u2019ve built a solution that\u2019s resilient by design, available everywhere it counts and simple to deploy, use and scale. This is about taking the complexity out of connectivity and replacing it with virtually unbreakable connectivity to inspire confidence, so businesses of any size can focus on outcomes, not obstacles.\u201d<\/p>\n Legacy business internet is broken<\/b><\/p>\n \nBusinesses have to deal with inconsistent reliability, limited coverage and too much complexity. Let\u2019s start with the basics. Reliability isn\u2019t optional for businesses \u2014 it\u2019s mission-critical. Even minutes of downtime can carry a steep price, with losses averaging more than $100,000 per hour across industries, according to IDC1<\/sup>. To protect against this, many organizations have been forced to add a second ISP for redundancy. But that only works if a second provider is available. Businesses in remote and rural areas are often underserved by legacy ISPs operating as regional monopolies, leaving gaps where entire ZIP codes are beyond the reach of traditional or wired providers.<\/p>\n \nAnd for organizations with multiple locations, finding and managing primary and backup providers introduces complexity \u2014 a lot of it. One study found that enterprise businesses could have more than 20 different ISPs servicing their locations.<\/p>\n \nFor far too long, these businesses have been burdened with stitching together regional and local internet providers, incompatible hardware, and disparate management tools from multiple vendors. Each with separate contracts, rate plans and support models. It\u2019s a logistical nightmare. And for small and medium-sized businesses without the time or IT capacity to manage this complexity, reliable connectivity can feel out of reach.<\/p>\n SuperBroadband is here to help solve all of this<\/b><\/p>\n \nSuperBroadband rewrites the rules of connectivity, shattering conventions that have long defined business internet. Uniting America\u2019s largest 5G network with Starlink \u2014 the world\u2019s largest low-Earth orbit satellite fleet \u2014 it provides connectivity without compromise.<\/p>\n \nFirst, it helps businesses stay online through virtually all outages and disruptions with independent 5G and Starlink pathways that deliver built-in redundancy beyond legacy solutions. Outdoor 5G equipment enhances signal strength and extends access to T-Mobile\u2019s network, while advanced routers bring connections together into a single, resilient solution. SuperBroadband then intelligently orchestrates 5G and Starlink in real time to maintain uptime and performance without manual intervention. This is supported by Ericsson Enterprise Wireless Solutions\u2019 NetCloud Manager for centralized control of the latest Ericsson Cradlepoint routers and outdoor adapters. As the portfolio evolves, T-Mobile will expand its ecosystem with partners like Inseego, providing enterprise wireless broadband and edge connectivity solutions that give customers greater choice and flexibility.<\/p>\n \nThen, there\u2019s unmatched coverage. Enabled by thousands of satellites, Starlink delivers high-speed, low-latency broadband \u2014 giving SuperBroadband the reach to keep businesses connected even in the most remote and rural areas. In fact, SuperBroadband extends coverage to effectively every business location in America.<\/p>\n \nFinally, there\u2019s simplicity. Because connectivity is only as powerful as the experience behind it, SuperBroadband is delivered as a fully managed service. A singular nationwide broadband experience \u2014 delivered through one contract and one bill \u2014 with defined nationwide service levels and end-to-end support from T-Mobile for Business. Installation and field services are supported by Acuative, enabling nationwide deployment at scale.<\/p>\n \nPlus, businesses gain visibility and control across their entire network through T-Platform<\/a>. This unified portfolio platform provides a centralized management experience for SuperBroadband deployments, including real-time insights into hardware, performance, usage and health, along with backup readiness and failover events. With T-Platform, businesses can seamlessly monitor connectivity, manage resilience and maintain continuity \u2014 all from a single, unified portal.<\/p>\n \nThis means that large enterprises can deploy their IT teams on projects that are more strategic than connectivity, and smaller businesses can finally access the kind of reliability and support that has only been available to the largest customers in the past. The democratization of business broadband is here.<\/p>\n \n\u201cIntegrating Starlink with T-Mobile 5G brings reliable, high-performance broadband to businesses with mission-critical operations where downtime costs thousands per hour,\u201d said Jason Fritch, Vice President of Starlink Enterprise Sales, SpaceX. \u201cSetup is quick and easy, delivering immediate productivity even in the most remote locations. Uniting T-Mobile 5G with Starlink helps keep operations running when other paths fail and extends connectivity to millions of new locations.\u201d<\/p>\n \n\u201cConnectivity is no longer just about access \u2014 it\u2019s about assurance,\u201d said Matt Cook, Chief Sales Officer at Ericsson Enterprise Wireless Solutions. \u201cWhat we\u2019ve built with T-Mobile is a system designed for continuous operations, where networks work together seamlessly to maintain uptime and performance. This is how we move beyond redundancy to true always-on connectivity, giving businesses the confidence to operate without disruption.\u201d<\/p>\n Availability<\/b><\/p>\n \nSuperBroadband is ready to power businesses today, ushering in a new era of business internet. SuperBroadband supports a wide range of use cases, from single-site businesses to complex, multi-location organizations. Every option includes integrated Starlink connectivity, providing built-in resiliency, simplicity and scale to help ensure continuous performance.<\/p>\n \nSuperBroadband represents T-Mobile for Business\u2019s boldest step yet in redefining business internet. It\u2019s the answer to the frustrations that have defined business broadband for too long \u2014 less downtime, fewer blind spots, no more ISP whack-a-mole. Just one partner and one promise: your business stays connected.<\/b><\/p>\n \nLearn more about SuperBroadband at: www.t-mobile.com\/business\/business-internet\/superbroadband<\/a><\/p>\n \nFollow the T-Mobile Newsroom on X<\/a> and Instagram<\/a> to catch the latest company updates.<\/p>\n \nFastest 5G Internet: Based on Ookla Speedtest Intelligence\u00ae data, 2H 2025. All rights reserved. Uptime Guarantee:<\/b> Available in areas with both T-Mobile 5G business internet and Starlink coverage. Guarantee is applicable to connectivity at customer\u2019s business location and is independent of any network-wide performance measures. One guarantee per month for a single, continuous loss of connectivity at customer\u2019s business location of at least 4.3 minutes (excluding interruptions caused by planned network and\/or device maintenance, power outages, customer-initiated configuration changes or deviation from original equipment installation, switching time between 5G and Starlink connections, and any other events outside T-Mobile\u2019s control). Notify T-Mobile within 14 days of the service interruption for credit equal to 20% of base monthly service cost, excluding cost for any add-ons. T-Mobile will determine whether a qualifying service interruption occurred at customer\u2019s business location. Requires eligible SuperBroadband service and account in good standing that was receiving service at the time the interruption began. Bill credits will be applied within 1 \u2013 2 billing cycles after redemption.<\/p>\n About T-Mobile<\/b><\/p>\n \nAs the supercharged Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is powered by an award-winning 5G network that connects more people, in more places, than ever before. With T-Mobile\u2019s unique value proposition of best network, best value, and best experiences, the Un-carrier is redefining connectivity and fueling competition while continuing to drive the next wave of innovation in wireless and beyond. Headquartered in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile, and Mint Mobile. For more information, visit https:\/\/www.t-mobile.com<\/a>.<\/p>\n 1<\/sup>\u201cThe Business Impact of Downtime Across Operational Segments\u201d, IDC, September 2024<\/i><\/p>\n View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20260427393263\/en\/<\/a><\/span><\/p>\n \nMedia Contact Investor Relations Contact KEYWORDS:<\/b> Washington United States North America<\/p>\n INDUSTRY KEYWORDS:<\/b> Satellite Technology Telecommunications Mobile\/Wireless 5G Internet Carriers and Services<\/p>\n![\"\"](\"https:\/\/mms.businesswire.com\/media\/20260427393263\/en\/2787190\/4\/T-Mobile_SuperBroadband.jpg\")
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T-Mobile US, Inc. Media Relations
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MediaRelations@t-mobile.com
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T-Mobile US, Inc.
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Investor.Relations@t-mobile.com
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https:\/\/investor.t-mobile.com<\/a><\/p>\n
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