{"id":935476,"date":"2026-02-10T08:20:13","date_gmt":"2026-02-10T13:20:13","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/insurance-shopping-bucked-traditional-year-end-slump-remaining-elevated-in-q4-2025\/"},"modified":"2026-02-10T08:20:13","modified_gmt":"2026-02-10T13:20:13","slug":"insurance-shopping-bucked-traditional-year-end-slump-remaining-elevated-in-q4-2025","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/insurance-shopping-bucked-traditional-year-end-slump-remaining-elevated-in-q4-2025\/","title":{"rendered":"Insurance Shopping Bucked Traditional Year-End Slump, Remaining Elevated in Q4 2025"},"content":{"rendered":"<h2>\nTransUnion\u2019s latest quarterly report finds regular insurance shopping the new normal<br \/>\n<\/h2>\n<div class=\"mw_release\">\n<p>CHICAGO, Feb.  10, 2026  (GLOBE NEWSWIRE) &#8212; Insurance shopping is now a routine activity for consumers rather than a rare event prompted by a car or home purchase. TransUnion (NYSE: TRU) analysts drew this conclusion after tracking three years of steadily increasing insurance shopping rates in the quarterly\u00a0<a href=\"https:\/\/www.globenewswire.com\/Tracker?data=_3SOP8gnf-FMwr179ZXY2uy8MHbVxsjFQo0Mf5psmfhXJ6jQ2JfuS2J7UzK6BvHKbC1sQsHTlJ8_aLnbnjKH8zuceELtIM2k2GMkNhLFDU64MFRUTBGjllF9a5ayNa40cgzhKp2n-MBLxx8ebVLdEqhkEO8hQ2Q2raNDofA3d2vBt27SNEZLikKK6Jv75i_TzJEravaHXBjHDGE8CuzWKikuZgdBVG_fyWLyoWl69xdBWOd17FO0eMXpDJ6jYQModov1jG0i3F2RbgMfiVeHloKtq93dw_QyeMnwVcgO_FiQRCwgacCACf7tg6KTUYEVVWIaR-MOSLYaaYYiT-GcV8GwW_T4QZRDSx6_HSRP-p_F_tlRYwrG9kxOK03Bsn5KA7IW_QPg_JyQG7NdhsEJnWm6gifUnO8hBi3oZ7f9BT9YGM5B7ygVRAyKiSg6u4sO\" rel=\"nofollow\" target=\"_blank\">Insurance Personal Lines Trends and Perspectives Report<\/a>.<\/p>\n<p>Most recently, 2025 fourth quarter data showed that elevated shopping levels continued throughout a season in which shopping rates typically decline. Auto insurance shopping was up 11% in Q4 2025, compared to the same period in 2024, while property insurance shopping increased 5%.<\/p>\n<p>\u201cAt this point we can safely say that regular insurance shopping is just the new normal,\u201d said Patrick Foy, senior director of strategic planning for TransUnion\u2019s insurance business. \u201cPart of the reason we think this will continue for the foreseeable future is that it\u2019s driven by how people shop as well as why.\u201d<\/p>\n<p>The report noted that economic pressures are driving consumers to find ways to reduce household expenses. At the same time, insurers are investing heavily in marketing and setting competitive rates. Additionally, online shopping tools and experiences make it very easy for consumers to quickly find out if they can lower their insurance rate.<\/p>\n<p>\n        <strong><br \/>\n          <em>Why shopping intensity matters<\/em><br \/>\n        <\/strong><br \/>\n        <br \/>The report included a shopping intensity index to measure how many different insurers a consumer considers when shopping. While consumers shopped more frequently, most exhibited low shopping intensity. Less than one quarter shopped with three or more insurers\u2014either to be sure they were getting the lowest rate possible or to find niche coverage offerings.<\/p>\n<p>The remaining 77% of consumers only\u00a0shopped with\u00a0one or two insurers.\u00a0These consumers may have been content to find a lower rate, not necessarily the lowest rate. The report found that generational, geographic and distribution channel factors help explain low shopping intensity among certain groups of consumers. For example:<\/p>\n<ul type=\"disc\">\n<li>Baby Boomers and Silent Generation consumers scored\u00a0<strong>seven points lower<\/strong>\u00a0in shopping intensity compared to Gen Z, likely due to brand loyalty and inertia;<\/li>\n<li>Consumers living\u00a0in the 20% least populated zip codes\u00a0exhibited\u00a0shopping intensity that was\u00a0<strong>four points lower<\/strong>\u00a0than average, likely explained by limited local options;<\/li>\n<li>Shoppers who began shopping with an agent had <strong>four points lower<\/strong>\u00a0shopping intensity than those who started in direct channels, highlighting the impact of relationship-driven sales models.\u00a0\n<\/li>\n<\/ul>\n<p>Whether it\u2019s due to brand loyalty, personal relationships or just limited options, each of these consumer groups\u00a0represents\u00a0higher lifetime value potential for their respective insurers.\u00a0Enhancing their customer experience through proactive communication strategies can drive improvements in both acquisition and retention, according to the report.<\/p>\n<p>\u201cGetting in front of existing customers before they start shopping can create a significant opportunity for retention,\u201d said Foy. \u201cThis is a chance for insurers to understand what their customers want and present them with options for potential discounts through telematics, and additional coverage options, like cyber protection.\u201d<\/p>\n<p>The report noted that insurers can use solutions like TransUnion\u2019s <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=e96WVHLyKi2X5s9tZ-yJ36p7vqu-fvdxrXeVqUua9ZspbO3bnUUiqULNhil07pawwPtgdE6O_q6Ztbd85lVfJcDqexhk8h5UjM1eK243EmdAxUIjR2wvlbM8NbjfaSeBbqsipuYuSUDr1GICQi65F_L10eI_BfkgMHyGXrn3a92LCzCf4pMmQmiq_Fjqnqb_P7gZ_97K_EiC3iDGo2cI9OPg0CfgXQHh4YdbRlvg2jxEfDjB-C6j8ZACojggl4Qtx9EzdDaD0mLGuGbP413GBOnNHDSqJAFyddvc4AS8FWKEP6akki3SLfh7_jt68yMMwYH5poSkyeDYoqcQRVhAWxRdhgDOGK38vmxJdTdBGKzmG4hsGLf5OD1ofj2madPZeg7otkC2hPGO9OIW4Qf8kx9nR11kBatwGoztwE8oqsw=\" rel=\"nofollow\" target=\"_blank\">Branded Call Display<\/a> to show the brand name and logo and reason for the call. Doing so helps consumers trust that the call is legitimate and can entice them to answer.<\/p>\n<p>Read the full Insurance Personal Lines Trends and Perspectives Report <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=ql9X8Dz6ZgT3eiDSgmikBL_qj96GIGh_paRCC6GdXjlNqRchId83GyahzyZ_k8S3Q1uDdViT0p-eMwwaoHPC6wpNWErPVD56gKj7yq5HrhNjAakMuVPsShBVsBaQehd6d_0V6nk9id2XRmQKViBt4edjrha53bxoQz6DK5rTc5Vy0nbE6cYROaNA93-m4lhnJ8rf4oovJ2emPZnZXgW_zOJJBp1QxmESyNOPRU7x356qq6pS5UJ4ZMdM1UBXOVm7lfcVF2PzRvnEycjKEKUPxmgANFp9VoCFh5Ax-t_l9-of5q2Bd4EwJf5Xho3xUiD8DpJTIZBytQlVYm0hIpNqiMgmtcxmND9wPm9ZPpodIpJFQhu40xwUnNcRaogDctnU\" rel=\"nofollow\" target=\"_blank\">here<\/a>.<\/p>\n<p>\n        <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=NvbfPPUjAdDfnlHpI1ctfWjiNIh_ZmCcu0gJTohOr5omPdjsebRPhnwdqmyuzdZ2p-Ak-2cjlhTwDEw-LCdu4ara5F7Ii0GcNyDXiqHUV5oqeof8IEk2uBDLMCDnAoMkXh0KQiok0sb2PiWqY-ZTTXOLjENFqiBuSk3hNVLIUBg71N8ApnUvKfuUMYg8GhMveNbsW2eCJkqx6blHLD-riFtr_PtEAU5HNDysGYtPdZ-IcMq0fc2xYePmD71cd7SAH2PIbaiLyDEIaFob8_ho0dg0QX2pMG_azG524fhG116EEUf6z66IX0YL1ul78M6sXY55_G7ieSowDCBgDDLDmKT58NqYoZQu58Ylq2BDFO6k3OvEPfwm46TMSivoZ-GW\" rel=\"nofollow\" target=\"_blank\">Click here<\/a> to learn more about TransUnion\u2019s Trusted Call Solutions that can increase answer rates and improve the customer experience.<\/p>\n<p>\n        <strong>About TransUnion\u2019s Insurance Personal Lines Trends and Perspectives Report<\/strong><br \/>\n        <br \/>This quarterly publication examines trends in the personal lines insurance industry, including shopping, migration, violation, credit-based insurance stability and more. The Trends and Perspectives Report research is based almost entirely on TransUnion\u2019s extensive internal data and analyses. It includes information on insurance shopping transactions from June 2024 to December 2025. However, the report excludes shopping data from insurance customers in California, Hawaii (auto), Massachusetts (auto), and Maryland (property), where credit-based insurance scoring information is not used for insurance rating or underwriting.<\/p>\n<p>\n        <strong>About TransUnion (NYSE: TRU) <\/strong><br \/>\n        <br \/>TransUnion is a global information and insights company with over 13,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a Tru\u2122 picture of each person: an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good<sup>\u00ae<\/sup> \u2014 and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world.\u00a0<a href=\"https:\/\/www.globenewswire.com\/Tracker?data=qPdHYgaQ7W9WQZbAzAvITYPiZYKyDx7EFHweVw0eAD_IQuApv7OXR3ICUol03H8HHvODKKKM21ureuxteKS7zoeC-BA3tr7lokjuHTsftXaEqqqHF-vLvRPFWy9KGIl2\" rel=\"nofollow\" target=\"_blank\">http:\/\/www.transunion.com\/business<\/a><\/p>\n<table style=\"border-collapse: collapse;width:90%;border-collapse:collapse\">\n<tr>\n<td style=\"max-width:15%;width:15%;min-width:15%;vertical-align: top\">\n            <strong>Contact<\/strong>\n          <\/td>\n<td style=\"max-width:85%;width:85%;min-width:85%;vertical-align: top\">Dave Blumberg<br \/>TransUnion<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"vertical-align: top\">\n            <strong>E-mail<\/strong>\n          <\/td>\n<td style=\"vertical-align: top\">\n            <a href=\"mailto:david.blumberg@transunion.com\" rel=\"nofollow\" target=\"_blank\">david.blumberg@transunion.com<\/a><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"vertical-align: top\">\n            <strong>Telephone<\/strong>\n          <\/td>\n<td style=\"vertical-align: top\">312-972-6646<\/td>\n<\/tr>\n<\/table>\n<p>      <img decoding=\"async\" alt=\"\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTY1MDU3NCM3NDE0MDg5IzIwMDk4NzQ=\" \/><br \/>\n      <br \/>\n      <img decoding=\"async\" alt=\"\" src=\"https:\/\/ml.globenewswire.com\/media\/MThjOTcwMjYtYjk2Ny00ZWE2LTgwMTUtZWVjYTFlMzI0Y2QzLTEwMjE0NDctMjAyNi0wMi0xMC1lbg==\/tiny\/TransUnion.png\" \/>\n    <\/div>\n<div class=\"mw_contactinfo\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>TransUnion\u2019s latest quarterly report finds regular insurance shopping the new normal CHICAGO, Feb. 10, 2026 (GLOBE NEWSWIRE) &#8212; Insurance shopping is now a routine activity for consumers rather than a rare event prompted by a car or home purchase. TransUnion (NYSE: TRU) analysts drew this conclusion after tracking three years of steadily increasing insurance shopping rates in the quarterly\u00a0Insurance Personal Lines Trends and Perspectives Report. Most recently, 2025 fourth quarter data showed that elevated shopping levels continued throughout a season in which shopping rates typically decline. Auto insurance shopping was up 11% in Q4 2025, compared to the same period in 2024, while property insurance shopping increased 5%. \u201cAt this point we can safely say that regular insurance shopping is &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/insurance-shopping-bucked-traditional-year-end-slump-remaining-elevated-in-q4-2025\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Insurance Shopping Bucked Traditional Year-End Slump, Remaining Elevated in Q4 2025&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-935476","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Insurance Shopping Bucked Traditional Year-End Slump, Remaining Elevated in Q4 2025 - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/insurance-shopping-bucked-traditional-year-end-slump-remaining-elevated-in-q4-2025\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Insurance Shopping Bucked Traditional Year-End Slump, Remaining Elevated in Q4 2025 - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"TransUnion\u2019s latest quarterly report finds regular insurance shopping the new normal CHICAGO, Feb. 10, 2026 (GLOBE NEWSWIRE) &#8212; Insurance shopping is now a routine activity for consumers rather than a rare event prompted by a car or home purchase. TransUnion (NYSE: TRU) analysts drew this conclusion after tracking three years of steadily increasing insurance shopping rates in the quarterly\u00a0Insurance Personal Lines Trends and Perspectives Report. Most recently, 2025 fourth quarter data showed that elevated shopping levels continued throughout a season in which shopping rates typically decline. Auto insurance shopping was up 11% in Q4 2025, compared to the same period in 2024, while property insurance shopping increased 5%. \u201cAt this point we can safely say that regular insurance shopping is &hellip; Continue reading &quot;Insurance Shopping Bucked Traditional Year-End Slump, Remaining Elevated in Q4 2025&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/insurance-shopping-bucked-traditional-year-end-slump-remaining-elevated-in-q4-2025\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2026-02-10T13:20:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTY1MDU3NCM3NDE0MDg5IzIwMDk4NzQ=\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/insurance-shopping-bucked-traditional-year-end-slump-remaining-elevated-in-q4-2025\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/insurance-shopping-bucked-traditional-year-end-slump-remaining-elevated-in-q4-2025\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Insurance Shopping Bucked Traditional Year-End Slump, Remaining Elevated in Q4 2025\",\"datePublished\":\"2026-02-10T13:20:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/insurance-shopping-bucked-traditional-year-end-slump-remaining-elevated-in-q4-2025\\\/\"},\"wordCount\":799,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/insurance-shopping-bucked-traditional-year-end-slump-remaining-elevated-in-q4-2025\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.globenewswire.com\\\/newsroom\\\/ti?nf=OTY1MDU3NCM3NDE0MDg5IzIwMDk4NzQ=\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/insurance-shopping-bucked-traditional-year-end-slump-remaining-elevated-in-q4-2025\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/insurance-shopping-bucked-traditional-year-end-slump-remaining-elevated-in-q4-2025\\\/\",\"name\":\"Insurance Shopping Bucked Traditional Year-End Slump, Remaining Elevated in Q4 2025 - 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TransUnion (NYSE: TRU) analysts drew this conclusion after tracking three years of steadily increasing insurance shopping rates in the quarterly\u00a0Insurance Personal Lines Trends and Perspectives Report. Most recently, 2025 fourth quarter data showed that elevated shopping levels continued throughout a season in which shopping rates typically decline. Auto insurance shopping was up 11% in Q4 2025, compared to the same period in 2024, while property insurance shopping increased 5%. \u201cAt this point we can safely say that regular insurance shopping is &hellip; Continue reading \"Insurance Shopping Bucked Traditional Year-End Slump, Remaining Elevated in Q4 2025\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/insurance-shopping-bucked-traditional-year-end-slump-remaining-elevated-in-q4-2025\/","og_site_name":"Market Newsdesk","article_published_time":"2026-02-10T13:20:13+00:00","og_image":[{"url":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTY1MDU3NCM3NDE0MDg5IzIwMDk4NzQ=","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/insurance-shopping-bucked-traditional-year-end-slump-remaining-elevated-in-q4-2025\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/insurance-shopping-bucked-traditional-year-end-slump-remaining-elevated-in-q4-2025\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Insurance Shopping Bucked Traditional Year-End Slump, Remaining Elevated in Q4 2025","datePublished":"2026-02-10T13:20:13+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/insurance-shopping-bucked-traditional-year-end-slump-remaining-elevated-in-q4-2025\/"},"wordCount":799,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/insurance-shopping-bucked-traditional-year-end-slump-remaining-elevated-in-q4-2025\/#primaryimage"},"thumbnailUrl":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTY1MDU3NCM3NDE0MDg5IzIwMDk4NzQ=","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/insurance-shopping-bucked-traditional-year-end-slump-remaining-elevated-in-q4-2025\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/insurance-shopping-bucked-traditional-year-end-slump-remaining-elevated-in-q4-2025\/","name":"Insurance Shopping Bucked Traditional Year-End Slump, Remaining Elevated in Q4 2025 - 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