{"id":935427,"date":"2026-02-10T04:04:11","date_gmt":"2026-02-10T09:04:11","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/introducing-square-ai-helping-uk-small-businesses-turn-instinct-into-confident-decisions\/"},"modified":"2026-02-10T04:04:11","modified_gmt":"2026-02-10T09:04:11","slug":"introducing-square-ai-helping-uk-small-businesses-turn-instinct-into-confident-decisions","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/introducing-square-ai-helping-uk-small-businesses-turn-instinct-into-confident-decisions\/","title":{"rendered":"Introducing Square AI: Helping UK Small Businesses Turn Instinct Into Confident Decisions"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwlistdisc { list-style-type: disc }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>Introducing Square AI: Helping UK Small Businesses Turn Instinct Into Confident Decisions<\/b><\/p>\n<p class=\"bwalignc\"><i>New research shows many UK small businesses are still not taking full advantage of AI, despite clear confidence and productivity gains, and time back. Square AI is designed to close that gap.<\/i><\/p>\n<p>LONDON&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fsquareup.com%2Fgb%2Fen&amp;esheet=54421573&amp;newsitemid=20260210922162&amp;lan=en-US&amp;anchor=Square&amp;index=1&amp;md5=b725ce825dddfd453da89eafd6852694\">Square<\/a> today announced the UK launch of <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fsquareup.com%2Fgb%2Fen%2Fai&amp;esheet=54421573&amp;newsitemid=20260210922162&amp;lan=en-US&amp;anchor=Square+AI&amp;index=2&amp;md5=cdebb0c546bc304187170ff211305873\">Square AI<\/a>, a free, conversational AI assistant built directly into the Square platform to help businesses of all sizes make clearer, faster decisions using their own business data.<\/p>\n<p id=\"news-body-cta\">This press release features multimedia. View the full release here: <a href=\"https:\/\/www.businesswire.com\/news\/home\/20260210922162\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20260210922162\/en\/<\/a><\/p>\n<div id=\"bwbodyimg\" style=\"width: 384px;float:left;padding-left:0px;padding-right:20px;padding-top:0px;padding-bottom:0px\"><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20260210922162\/en\/2716035\/4\/Square_AI_-_Desktop.jpg\" alt=\"Square AI is a conversational assistant that turns everyday business data into clear, actionable insight. (Graphic: Square)\" \/><\/p>\n<p style=\"font-size:85%\">Square AI is a conversational assistant that turns everyday business data into clear, actionable insight. (Graphic: Square)<\/p>\n<\/div>\n<p>\nThe launch follows new research commissioned by Square, which shows that while more than half (53%) of UK SMEs have used AI in their business, only 30% use it regularly. This low level of adoption is leaving many businesses experimenting without seeing value, or not yet taking advantage of AI at all.<\/p>\n<p>\nThe research found that UK businesses rely heavily on instinct to run their operations: 51% of SME owners describe themselves as instinct-led, compared with just 19% who rely on data to make decisions. Combining gut feel with data is the secret sauce for businesses, however: almost three in four (74%) UK SME owners say they feel more confident when instinct is combined with insight.<\/p>\n<p>\n\u201cAcross our markets, we\u2019re already seeing businesses use Square AI to get clearer on their performance, make faster decisions, and spend less time buried in reports,\u201d said Willem Av\u00e9, Global Head of Product at Square. \u201cBusinesses generate enormous amounts of data every day through payments and commerce. For a long time, <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fsquareup.com%2Fgb%2Fen%2Fpoint-of-sale%2Ffeatures%2Fdashboard%2Fanalytics&amp;esheet=54421573&amp;newsitemid=20260210922162&amp;lan=en-US&amp;anchor=turning+that+data+into+real+insight&amp;index=3&amp;md5=50a3586542dd4eba22ce521403f25d50\">turning that data into real insight<\/a> has been something reserved for larger organisations with analysts and operations teams. Square AI levels the playing field by bringing powerful analytics into the flow of running a business, through a simple, conversational AI assistant. It enables businesses of every size to combine their instinct with real data, without complexity.\u201d<\/p>\n<p>\nBecause Square brings together <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fsquareup.com%2Fgb%2Fen%2Fpoint-of-sale&amp;esheet=54421573&amp;newsitemid=20260210922162&amp;lan=en-US&amp;anchor=payments%2C+sales%2C+and+day-to-day+business+operations&amp;index=4&amp;md5=9d83615fce361ac8305204ac5b3d71f9\">payments, sales, and day-to-day business operations<\/a> in one place, it already has a uniquely clear, unified view of how businesses run. Square AI is built to work across that existing ecosystem, helping businesses turn the information they already rely on into clearer insight, without needing separate tools, integrations, or manual analysis.<\/p>\n<p>\nSquare AI is a free tool built directly into Square\u2019s platform, making it simpler and more cost-friendly to adopt advanced AI tools. Already in use by several UK businesses during early access, Square AI is helping operators get rapid answers from their vast datasets, and spend less time pulling reports. The tech provides:<\/p>\n<ul class=\"bwlistdisc\">\n<li><b>Deeper, context-aware business insight<\/b>, combining a seller\u2019s own data with relevant local information such as weather, events, and neighbourhood trends (for example, the impact of a wet weekend or a local football match) to inform staffing, inventory, and promotions;\n<\/li>\n<li><b>Natural, conversational interaction<\/b>, allowing business owners to ask questions in everyday language (such as how sales compare to last year or which items are selling best) and get instant answers without digging through reports or dashboards;\n<\/li>\n<li><b>Real time insights on business performance<\/b>,<b \/>with AI-generated charts and views that can be pinned so key trends are always visible (for example, daily takings, peak trading hours, or week-on-week performance);\n<\/li>\n<li><b>Conversation history<\/b>, enabling owners to revisit previous questions and continue exploring insights over time (such as tracking whether a staffing change or promotion made a difference);\n<\/li>\n<li><b>Mobile access<\/b>, so insights and answers are available on the Square Dashboard app (whether owners are on the shop floor, between tables, or away from the business).\n<\/li>\n<\/ul>\n<p>\nUK businesses are time poor, but are being forced to spend more time than they need analysing data (4.3 hours per week) and running admin and reporting (2.3 hours).<\/p>\n<p>\nFreeing up that time would be crucial for businesses. When asked how they\u2019d spend time given back, respondents said they\u2019d focus on improving their work-life balance (37.2%); find ways to market or promote their business (36.2%); explore new ideas or focus on business growth (35.0%); and spend more time building relationships with customers (32.4%). The research underlines that the real value of AI is not just about doing less, it\u2019s about giving business owners time back to spend on whatever is most important to them.<\/p>\n<p>\n\u201cUK businesses are operating in a tough environment right now, with rising costs, staffing pressure, and little margin for wasted time,\u201d said John O\u2019Beirne, CEO and Executive Director of Square International. \u201cWhere Square AI comes in is backing everyday decisions with clarity and confidence, while giving owners meaningful time back each week to focus on what matters most: their customers and their success. It&#8217;s built to feel practical, familiar, and trustworthy, because that&#8217;s what UK businesses need to keep moving forward.\u201d<\/p>\n<p>\nOne UK business that has been using Square AI during early access is <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.brickwoodcafes.co.uk%2F&amp;esheet=54421573&amp;newsitemid=20260210922162&amp;lan=en-US&amp;anchor=Brickwood+Coffee+%26amp%3B+Bread&amp;index=5&amp;md5=04a045a0ee1ab4bad5610096a66d4026\">Brickwood Coffee &amp; Bread<\/a>, an Aussie-inspired, multi-location, South London-based cafe.<\/p>\n<p>\n\u201c[Square AI] is really useful for owner-operators, because it gives you quick answers to straightforward questions,\u201d said Jayke Mangion, owner of Brickwood. \u201cWhether it\u2019s: \u2018how many croissants did we sell last week?\u2019 or \u2018how did revenue compare to this day last year?\u2019, you can get the insights instantly and can make decisions faster.\u201d<\/p>\n<p>\nSquare\u2019s research also shows UK businesses respond best to AI when it is positioned as a practical assistant rather than abstract technology. 53% agree AI helps them make more informed decisions, 43% say it could help them understand their business data more easily, and 41% say they want an assistant that digs into their data and identifies opportunities while they focus on what matters most.<\/p>\n<p>\nSquare AI uses everyday, conversational language to help business owners get answers from their data, with no training or technical setup required.<\/p>\n<p>\nAt the same time, trust remains a key barrier. 40.6% of UK SME owners say they do not trust AI to make recommendations without oversight, and 42% say clearer information about how their data is used would increase their comfort. Built directly into Square\u2019s established commerce platform, Square AI offers a familiar and transparent entry point into AI for businesses already trusting Square with payments and operations.<\/p>\n<p>\nAdoption is strongest in sectors like food and beverage, where businesses are already leaning into AI to improve operations, service, and day-to-day decision making.<\/p>\n<p><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fsquareup.com%2Fgb%2Fen%2Fai&amp;esheet=54421573&amp;newsitemid=20260210922162&amp;lan=en-US&amp;anchor=Square+AI+is+free+for+UK+sellers&amp;index=6&amp;md5=4a74d17ee1f415854763343c26ca40d8\">Square AI is free for UK sellers<\/a> to use and works inside the tools they already rely on, supporting everyday decisions without replacing human judgement.<\/p>\n<p>\nSquare AI will be available to UK sellers from February 2026.<\/p>\n<p><i>Research conducted by Censuswide among 500 UK SME owners between 29 December 2025 and 9 January 2026.<\/i><\/p>\n<p><b>About Square<\/b><\/p>\n<p>\nSquare helps businesses turn transactions into connections and businesses into neighbourhood favourites.<\/p>\n<p>\nIn 2009, Square started with a simple invention \u2013 the first mobile card reader, which changed how the entire financial system thinks about small businesses. Square has since grown into a global business platform helping millions of sellers of all sizes participate and thrive in their communities.<\/p>\n<p>\nWhether independently run or a global chain, Square understands that sellers succeed when they have the freedom to focus on the experiences that keep customers coming back. From point of sale and payments to online commerce, staff management, banking, and more, Square brings together the tools sellers need to run and grow on one intelligent platform. For more information, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.squareup.com%2Fuk&amp;esheet=54421573&amp;newsitemid=20260210922162&amp;lan=en-US&amp;anchor=squareup.com%2Fuk&amp;index=7&amp;md5=0a3976b1ca6b8d0b32582f61c748f0f3\">squareup.com\/uk<\/a>.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260210922162r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20260210922162\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20260210922162\/en\/<\/a><\/span><\/p>\n<p><a rel=\"nofollow\" href=\"mailto:press@squareup.com\">press@squareup.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> Europe United States United Kingdom North America California<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Software Online Retail Professional Services Fintech Payments Electronic Commerce Apps\/Applications Technology Artificial Intelligence Retail Data Analytics Finance<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Photo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20260210922162\/en\/2716035\/3\/Square_AI_-_Desktop.jpg\" alt=\"Photo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\">Square AI is a conversational assistant that turns everyday business data into clear, actionable insight. (Graphic: Square)<\/font><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Photo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20260210922162\/en\/2716042\/3\/SQ_AI4.jpg\" alt=\"Photo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\">Square AI can help operators factor in local events and conditions when making day-to-day decisions. (Graphic: Square)<\/font><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Photo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20260210922162\/en\/2716044\/3\/SQ_AI3.jpg\" alt=\"Photo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\">Square AI surfaces sales trends instantly, without digging through reports. (Graphic: Square)<\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Introducing Square AI: Helping UK Small Businesses Turn Instinct Into Confident Decisions New research shows many UK small businesses are still not taking full advantage of AI, despite clear confidence and productivity gains, and time back. Square AI is designed to close that gap. LONDON&#8211;(BUSINESS WIRE)&#8211;Square today announced the UK launch of Square AI, a free, conversational AI assistant built directly into the Square platform to help businesses of all sizes make clearer, faster decisions using their own business data. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20260210922162\/en\/ Square AI is a conversational assistant that turns everyday business data into clear, actionable insight. (Graphic: Square) The launch follows new research commissioned by Square, which shows that while &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/introducing-square-ai-helping-uk-small-businesses-turn-instinct-into-confident-decisions\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Introducing Square AI: Helping UK Small Businesses Turn Instinct Into Confident Decisions&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-935427","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Introducing Square AI: Helping UK Small Businesses Turn Instinct Into Confident Decisions - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/introducing-square-ai-helping-uk-small-businesses-turn-instinct-into-confident-decisions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Introducing Square AI: Helping UK Small Businesses Turn Instinct Into Confident Decisions - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Introducing Square AI: Helping UK Small Businesses Turn Instinct Into Confident Decisions New research shows many UK small businesses are still not taking full advantage of AI, despite clear confidence and productivity gains, and time back. Square AI is designed to close that gap. LONDON&#8211;(BUSINESS WIRE)&#8211;Square today announced the UK launch of Square AI, a free, conversational AI assistant built directly into the Square platform to help businesses of all sizes make clearer, faster decisions using their own business data. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20260210922162\/en\/ Square AI is a conversational assistant that turns everyday business data into clear, actionable insight. 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Square AI is designed to close that gap. LONDON&#8211;(BUSINESS WIRE)&#8211;Square today announced the UK launch of Square AI, a free, conversational AI assistant built directly into the Square platform to help businesses of all sizes make clearer, faster decisions using their own business data. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20260210922162\/en\/ Square AI is a conversational assistant that turns everyday business data into clear, actionable insight. (Graphic: Square) The launch follows new research commissioned by Square, which shows that while &hellip; Continue reading \"Introducing Square AI: Helping UK Small Businesses Turn Instinct Into Confident Decisions\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/introducing-square-ai-helping-uk-small-businesses-turn-instinct-into-confident-decisions\/","og_site_name":"Market Newsdesk","article_published_time":"2026-02-10T09:04:11+00:00","og_image":[{"url":"https:\/\/mms.businesswire.com\/media\/20260210922162\/en\/2716035\/4\/Square_AI_-_Desktop.jpg","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/introducing-square-ai-helping-uk-small-businesses-turn-instinct-into-confident-decisions\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/introducing-square-ai-helping-uk-small-businesses-turn-instinct-into-confident-decisions\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Introducing Square AI: Helping UK Small Businesses Turn Instinct Into Confident Decisions","datePublished":"2026-02-10T09:04:11+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/introducing-square-ai-helping-uk-small-businesses-turn-instinct-into-confident-decisions\/"},"wordCount":1325,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/introducing-square-ai-helping-uk-small-businesses-turn-instinct-into-confident-decisions\/#primaryimage"},"thumbnailUrl":"https:\/\/mms.businesswire.com\/media\/20260210922162\/en\/2716035\/4\/Square_AI_-_Desktop.jpg","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/introducing-square-ai-helping-uk-small-businesses-turn-instinct-into-confident-decisions\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/introducing-square-ai-helping-uk-small-businesses-turn-instinct-into-confident-decisions\/","name":"Introducing Square AI: Helping UK Small Businesses Turn Instinct Into Confident Decisions - 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