{"id":929838,"date":"2026-01-22T09:04:32","date_gmt":"2026-01-22T14:04:32","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels\/"},"modified":"2026-01-22T09:04:32","modified_gmt":"2026-01-22T14:04:32","slug":"8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels\/","title":{"rendered":"8&#215;8 Expands Secure Pay Globally to Automate Compliant Payments Across Digital Channels"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwlistdisc { list-style-type: disc }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>8&#215;8 Expands Secure Pay Globally to Automate Compliant Payments Across Digital Channels<\/b><\/p>\n<p class=\"bwalignc\"><i>The 8&#215;8 Secure Pay solution empowers organizations to spend less time chasing payments and more time serving customers when bundled with automation, conversational AI, and secure payment tools<\/i><\/p>\n<p>CAMPBELL, Calif.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nFor many organizations, collecting payments is one of the most time-consuming and frustrating parts of customer service. Agents spend hours chasing overdue balances, customers get stuck in queues, and inconsistent processes slow down revenue recovery.<\/p>\n<p>\nTo alleviate these pain points, <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.8x8.com%2F&amp;esheet=54401744&amp;newsitemid=20260122992535&amp;lan=en-US&amp;anchor=8x8%2C+Inc.&amp;index=1&amp;md5=34b110206e4d8565f1c5bed452eda40b\">8&#215;8, Inc.<\/a> (NASDAQ: EGHT), a leading global business communications platform provider, expanded the global availability of <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.8x8.com%2Fproducts%2Fcontact-center%2Fsecure-payments&amp;esheet=54401744&amp;newsitemid=20260122992535&amp;lan=en-US&amp;anchor=8x8+Secure+Pay&amp;index=2&amp;md5=6357b5763d1a0b5ba72a174f9dadd2de\">8&#215;8 Secure Pay<\/a>, a unified payments solution that helps organizations accelerate collections, reduce manual workload, and deliver a more convenient customer experience across digital channels, all while meeting key regulatory compliance requirements.<\/p>\n<p>\nPart of the 8&#215;8 Platform for CX, 8&#215;8 Secure Pay can be combined with <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.8x8.com%2Fproducts%2Fcontact-center%2Fproactive-outreach&amp;esheet=54401744&amp;newsitemid=20260122992535&amp;lan=en-US&amp;anchor=8x8+Proactive+Outreach&amp;index=3&amp;md5=15a7add9b91f61ab13362b94f2e02340\">8&#215;8 Proactive Outreach<\/a> and <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.8x8.com%2Fproducts%2Fcontact-center%2Fintelligent-customer-assistant&amp;esheet=54401744&amp;newsitemid=20260122992535&amp;lan=en-US&amp;anchor=8x8+Intelligent+Customer+Assistant&amp;index=4&amp;md5=3fc692cf3f9c7bc2adf7e970288b272b\">8&#215;8 Intelligent Customer Assistant<\/a>, to deliver automated outreach, conversational AI, and secure one-click payment options so customers can get questions answered and complete payments quickly, while organizations reduce the cost and effort of human-driven collection workflows and automated initiatives.<\/p>\n<p><b>Helping customers pay on their terms<\/b><\/p>\n<p>\nWhen customers can pay the way they prefer, payment completion rates rise. 8&#215;8 Secure Pay empowers organizations to:<\/p>\n<ul class=\"bwlistdisc\">\n<li>\nReach customers where they are \u2013 via SMS, email, chatbot, or IVR \u2013 reducing late or missed payments.<\/p>\n<\/li>\n<li>\nEnable fast, secure, one-click payment options using secure payment links, digital wallets, card payments, or IVR-based payment flows, without requiring an agent for every step.<\/p>\n<\/li>\n<li>\nSeamlessly transfer to a live agent when needed, maintaining context to avoid frustration and repeat explanations.<\/p>\n<\/li>\n<\/ul>\n<p>\nThis automated, flexible approach reduces long call queues and helps customers complete payments in the flow of the channel they already use.<\/p>\n<p><b>Automation that accelerates revenue<\/b><\/p>\n<p>\nThe automation engine behind 8&#215;8 Proactive Outreach can send secure payment reminders across multiple channels. This modernizes payment collection by enabling:<\/p>\n<ul class=\"bwlistdisc\">\n<li>\nFaster transactions with instant, secure payment flows<\/p>\n<\/li>\n<li>\nReduced agent workload, freeing teams to focus on complex or high-value interactions<\/p>\n<\/li>\n<li>\nStronger security, including PCI DSS\u2013compliant processes that remove sensitive data from agent handling<\/p>\n<\/li>\n<\/ul>\n<p>\n\u201cOrganizations shouldn&#8217;t have to choose between efficiency and customer experience,\u201d said <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fhlmiddleton&amp;esheet=54401744&amp;newsitemid=20260122992535&amp;lan=en-US&amp;anchor=Hunter+Middleton&amp;index=5&amp;md5=1bc0634ad973083aacebc75607631494\">Hunter Middleton<\/a>, Chief Product Officer at 8&#215;8, Inc. \u201cBy combining proactive outreach, conversational AI, and secure, automated payments, businesses can reduce agent workload, speed up collections, and make payment interactions easier for customers.\u201d<\/p>\n<p><b>Now available worldwide<\/b><\/p>\n<p>\n8&#215;8 Secure Pay is now available globally, supporting industries including retail, utilities, transportation, manufacturing, and financial services.<\/p>\n<p>\nOrganizations adopting 8&#215;8 Secure Pay can benefit from:<\/p>\n<ul class=\"bwlistdisc\">\n<li>\nLower operational costs by reducing repetitive payment-chasing tasks<\/p>\n<\/li>\n<li>\nFaster time-to-value with packaged deployment and intuitive workflows<\/p>\n<\/li>\n<li>\nHigher payment completion rates with more flexible digital payment options<\/p>\n<\/li>\n<li>\nEnterprise-grade security for every transaction<\/p>\n<\/li>\n<\/ul>\n<p>\n8&#215;8 Secure Pay is available now through the <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.8x8.com%2Fplatform&amp;esheet=54401744&amp;newsitemid=20260122992535&amp;lan=en-US&amp;anchor=8x8+Platform+for+CX&amp;index=6&amp;md5=dbfe5f152851e7288c27edcbb31e352e\">8&#215;8 Platform for CX<\/a>. To learn more, visit the <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.8x8.com%2Fproducts%2Fcontact-center%2Fsecure-payments&amp;esheet=54401744&amp;newsitemid=20260122992535&amp;lan=en-US&amp;anchor=8x8+website&amp;index=7&amp;md5=55bd48afa4c5ee2278d61955e0ccd69b\">8&#215;8 website<\/a>.<\/p>\n<p><b>About 8&#215;8, Inc.<\/b><\/p>\n<p>\n8&#215;8, Inc. (NASDAQ: EGHT) connects people and organizations through seamless communication on the industry&#8217;s most integrated platform for Customer Experience \u2013 combining Contact Center, Unified Communications, and CPaaS solutions. The 8&#215;8\u00ae Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. As a business communications leader, the company helps customer experience and IT leaders around the world become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. For additional information, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.8x8.com&amp;esheet=54401744&amp;newsitemid=20260122992535&amp;lan=en-US&amp;anchor=www.8x8.com&amp;index=8&amp;md5=630360cdfcb0c66520a75a8c47ff12fc\">www.8&#215;8.com<\/a>, or follow 8&#215;8 on <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8x8%2F&amp;esheet=54401744&amp;newsitemid=20260122992535&amp;lan=en-US&amp;anchor=LinkedIn&amp;index=9&amp;md5=747734eb9cbade03c95fe11269d0372c\">LinkedIn<\/a>, <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Ftwitter.com%2F8x8&amp;esheet=54401744&amp;newsitemid=20260122992535&amp;lan=en-US&amp;anchor=X&amp;index=10&amp;md5=6915586756c70d03487defb0c8a40083\">X<\/a>, and <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.facebook.com%2F8x8Inc&amp;esheet=54401744&amp;newsitemid=20260122992535&amp;lan=en-US&amp;anchor=Facebook&amp;index=11&amp;md5=cd7f2aa57dac86d8dab84a5cff8c2c1f\">Facebook<\/a>.<\/p>\n<p>\nCopyright 2025 8&#215;8, Inc. 8&#215;8 and associated brand assets are trademarks of 8&#215;8, Inc. All rights reserved.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260122992535r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20260122992535\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20260122992535\/en\/<\/a><\/span><\/p>\n<p><b>8&#215;8, Inc. Contacts:<br \/>\n<\/b><br \/>Media:<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:8x8@sourcecodecomms.com\">8&#215;8@sourcecodecomms.com<\/a><\/p>\n<p>\nInvestor Relations:<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:Investor.Relations@8x8.com\">Investor.Relations@8&#215;8.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> California United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Payments Data Management Apps\/Applications Technology Telecommunications Software Artificial Intelligence<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20260122992535\/en\/2295323\/3\/New_8x8_Logo.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>8&#215;8 Expands Secure Pay Globally to Automate Compliant Payments Across Digital Channels The 8&#215;8 Secure Pay solution empowers organizations to spend less time chasing payments and more time serving customers when bundled with automation, conversational AI, and secure payment tools CAMPBELL, Calif.&#8211;(BUSINESS WIRE)&#8211; For many organizations, collecting payments is one of the most time-consuming and frustrating parts of customer service. Agents spend hours chasing overdue balances, customers get stuck in queues, and inconsistent processes slow down revenue recovery. To alleviate these pain points, 8&#215;8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, expanded the global availability of 8&#215;8 Secure Pay, a unified payments solution that helps organizations accelerate collections, reduce manual workload, and deliver a more convenient customer &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;8&#215;8 Expands Secure Pay Globally to Automate Compliant Payments Across Digital Channels&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-929838","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>8x8 Expands Secure Pay Globally to Automate Compliant Payments Across Digital Channels - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"8x8 Expands Secure Pay Globally to Automate Compliant Payments Across Digital Channels - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"8&#215;8 Expands Secure Pay Globally to Automate Compliant Payments Across Digital Channels The 8&#215;8 Secure Pay solution empowers organizations to spend less time chasing payments and more time serving customers when bundled with automation, conversational AI, and secure payment tools CAMPBELL, Calif.&#8211;(BUSINESS WIRE)&#8211; For many organizations, collecting payments is one of the most time-consuming and frustrating parts of customer service. Agents spend hours chasing overdue balances, customers get stuck in queues, and inconsistent processes slow down revenue recovery. To alleviate these pain points, 8&#215;8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, expanded the global availability of 8&#215;8 Secure Pay, a unified payments solution that helps organizations accelerate collections, reduce manual workload, and deliver a more convenient customer &hellip; Continue reading &quot;8&#215;8 Expands Secure Pay Globally to Automate Compliant Payments Across Digital Channels&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-22T14:04:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260122992535r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"8&#215;8 Expands Secure Pay Globally to Automate Compliant Payments Across Digital Channels\",\"datePublished\":\"2026-01-22T14:04:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels\\\/\"},\"wordCount\":649,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&amp;sty=20260122992535r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels\\\/\",\"name\":\"8x8 Expands Secure Pay Globally to Automate Compliant Payments Across Digital Channels - 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Market Newsdesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.marketnewsdesk.com\/index.php\/8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels\/","og_locale":"en_US","og_type":"article","og_title":"8x8 Expands Secure Pay Globally to Automate Compliant Payments Across Digital Channels - Market Newsdesk","og_description":"8&#215;8 Expands Secure Pay Globally to Automate Compliant Payments Across Digital Channels The 8&#215;8 Secure Pay solution empowers organizations to spend less time chasing payments and more time serving customers when bundled with automation, conversational AI, and secure payment tools CAMPBELL, Calif.&#8211;(BUSINESS WIRE)&#8211; For many organizations, collecting payments is one of the most time-consuming and frustrating parts of customer service. Agents spend hours chasing overdue balances, customers get stuck in queues, and inconsistent processes slow down revenue recovery. To alleviate these pain points, 8&#215;8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, expanded the global availability of 8&#215;8 Secure Pay, a unified payments solution that helps organizations accelerate collections, reduce manual workload, and deliver a more convenient customer &hellip; Continue reading \"8&#215;8 Expands Secure Pay Globally to Automate Compliant Payments Across Digital Channels\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels\/","og_site_name":"Market Newsdesk","article_published_time":"2026-01-22T14:04:32+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260122992535r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"8&#215;8 Expands Secure Pay Globally to Automate Compliant Payments Across Digital Channels","datePublished":"2026-01-22T14:04:32+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels\/"},"wordCount":649,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260122992535r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/8x8-expands-secure-pay-globally-to-automate-compliant-payments-across-digital-channels\/","name":"8x8 Expands Secure Pay Globally to Automate Compliant Payments Across Digital Channels - 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