{"id":929624,"date":"2026-01-22T06:04:09","date_gmt":"2026-01-22T11:04:09","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/egain-announces-solve-26-london-premier-conference-on-ai-powered-knowledge-management-for-customer-experience-automation\/"},"modified":"2026-01-22T06:04:09","modified_gmt":"2026-01-22T11:04:09","slug":"egain-announces-solve-26-london-premier-conference-on-ai-powered-knowledge-management-for-customer-experience-automation","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/egain-announces-solve-26-london-premier-conference-on-ai-powered-knowledge-management-for-customer-experience-automation\/","title":{"rendered":"eGain Announces Solve 26 London: Premier Conference on AI-Powered Knowledge Management for Customer Experience Automation"},"content":{"rendered":"

\nTwo-Day Event Features Global 2000 Customer Success Stories, Product Innovations, and Hands-On Workshops on Delivering Trusted AI at Scale
\n<\/h2>\n
\n

SUNNYVALE, Calif., Jan. 22, 2026 (GLOBE NEWSWIRE) — eGain Corporation, a leading provider of AI-powered knowledge management and customer experience solutions, today announced Solve 26 London, a premier conference exploring how enterprises are leveraging AI-powered knowledge to drive measurable business outcomes and successful AI implementations at scale. The event will take place May 6-7, 2026, at the Sofitel London Heathrow.<\/p>\n

As enterprises grapple with the AI productivity paradox\u2014where significant AI investments fail to deliver ROI\u2014Solve 26 London addresses the critical missing link: trusted, AI-powered knowledge management. The conference will showcase how leading organizations are building the essential foundation for CX automation success through proven frameworks, real-world implementations, and innovative technologies.<\/p>\n

“Trusted knowledge is the cornerstone of successful AI deployment,” said Ashu Roy, CEO of eGain Corporation. “Solve 26 London brings together the practitioners, technologies, and methodologies that are transforming how Global 2000 companies automate customer experiences while maintaining accuracy, compliance, and measurable ROI. This is where theory meets practice.”<\/p>\n

\n Conference Highlights Include:<\/strong>\n <\/p>\n

\n Customer Success Stories:<\/strong> Executives from leading enterprises will share how they’ve leveraged AI-powered knowledge automation to reduce service costs by up to 75% and while improving both customer and agent experiences. Featured speakers include representatives from organizations such as EE, which has successfully implemented eGain’s platform for AI-powered search, content creation, and seamless integration with Zendesk, Salesforce, and SharePoint.<\/p>\n

\n Product Innovations:<\/strong> Attendees will gain expert insights into eGain’s solutions and new releases, including:<\/p>\n