{"id":927787,"date":"2026-01-15T11:01:09","date_gmt":"2026-01-15T16:01:09","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards\/"},"modified":"2026-01-15T11:01:09","modified_gmt":"2026-01-15T16:01:09","slug":"sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards\/","title":{"rendered":"Sprinklr Named Innovative Products Winner in the 2026 BIG Innovation Awards"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>Sprinklr Named Innovative Products Winner in the 2026 BIG Innovation Awards<\/b><\/p>\n<p>NEW YORK&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.sprinklr.com%2F&amp;esheet=54395862&amp;newsitemid=20260115788333&amp;lan=en-US&amp;anchor=Sprinklr&amp;index=1&amp;md5=27eff0782b8a6f8af8e5f3086153fdf3\"><b>Sprinklr<\/b><\/a> (NYSE: CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), has been named a winner in the Innovation Products Category of the 2026 <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.bintelligence.com%2Fawards%2Fbig-innovation-awards&amp;esheet=54395862&amp;newsitemid=20260115788333&amp;lan=en-US&amp;anchor=BIG+Innovation+Awards&amp;index=2&amp;md5=25a0ec58e7f927a2d217bf26184df2f5\">BIG Innovation Awards<\/a>, a global recognition program honoring companies, products, and leaders who are transforming industries through applied innovation, intelligent platforms, and measurable real-world impact. Sprinklr was recognized as an innovator in AI, specifically for Sprinklr\u2019s <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.sprinklr.com%2Fproducts%2Fplatform%2Fai-agents%2F&amp;esheet=54395862&amp;newsitemid=20260115788333&amp;lan=en-US&amp;anchor=AI+agents&amp;index=3&amp;md5=a2390883595afbeb2a32abd965652810\">AI agents<\/a> purpose-built for customer experience.<\/p>\n<p>\n&#8220;The 2026 BIG Innovation Awards winners show that true innovation is no longer about chasing the latest buzzwords,&#8221; <b>said Russ Fordyce, Chief Recognition Officer at the Business Intelligence Group.<\/b> &#8220;It\u2019s about building intelligent platforms, automating workflows with purpose, and making trust, privacy, and resilience the foundation of every breakthrough. These organizations and leaders are not just keeping pace with change, they are shaping the future of global business.&#8221;<\/p>\n<p>\nSprinklr AI Agents bring autonomous, goal\u2011oriented intelligence directly into customer experience workflows. They are designed to observe, reason, and act across marketing, care, research, and commerce use cases and are currently helping enterprises operate faster, smarter, and with greater consistency at scale.<\/p>\n<p>\n\u201cAI is only transformative when it\u2019s deeply connected to real business outcomes,\u201d<b> said Karthik Suri, Chief Product Officer at Sprinklr.<\/b> \u201cPowered by Sprinklr\u2019s unified data foundation, rich customer context, and the ability to turn insights into action, Sprinklr AI Agents bring enterprise\u2011grade intelligence to every customer touchpoint. This award underscores our commitment to building AI that is scalable, responsible, and results\u2011driven.\u201d<\/p>\n<p>\nSprinklr joins 159 winners recognized for their contributions to innovation across health, financial services, logistics, manufacturing, and enterprise technology. The 2026 BIG Innovation Awards winners reveal a clear trend: innovation is no longer about just having AI, it\u2019s about how you use it. Winners are building platforms, automating workflows, and focusing on trust, privacy, and security as core to their mission.<\/p>\n<p>\nFor more information about the BIG Innovation Awards and to view the full list of winners, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.bintelligence.com%2Fposts%2F2026-big-innovation-awards-159-trailblazers-prove-where-innovation-is-really-happening&amp;esheet=54395862&amp;newsitemid=20260115788333&amp;lan=en-US&amp;anchor=www.bintelligence.com%2Fposts%2F2026-big-innovation-awards-159-trailblazers-prove-where-innovation-is-really-happening&amp;index=4&amp;md5=8b081fced93fb7345ae1cfda100dd421\">www.bintelligence.com\/posts\/2026-big-innovation-awards-159-trailblazers-prove-where-innovation-is-really-happening<\/a>.<\/p>\n<p><b>About Business Intelligence Group<br \/>\n<br \/><\/b>The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in business. Unlike many <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.bintelligence.com%2F&amp;esheet=54395862&amp;newsitemid=20260115788333&amp;lan=en-US&amp;anchor=recognition+programs&amp;index=5&amp;md5=aac32670b11a20679e7d5436b4c23db0\">recognition programs<\/a>, these awards are evaluated by business leaders and practitioners who reward programs, products, and people that deliver real, quantifiable excellence rather than marketing narratives.<\/p>\n<p><b>About Sprinklr<br \/>\n<br \/><\/b><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.sprinklr.com%2F&amp;esheet=54395862&amp;newsitemid=20260115788333&amp;lan=en-US&amp;anchor=Sprinklr&amp;index=6&amp;md5=5642889408727bc2bcdb8303aacc5e50\"><b>Sprinklr<\/b><\/a> is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale \u2014 across every customer touchpoint.<\/p>\n<p>\nBy combining human intelligence with the enhancements and insights of artificial intelligence, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr\u2019s unified platform provides powerful solutions for every customer-facing team \u2014 spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management \u2014 enabling enterprises to unify data, break down silos, and act on real-time insights.<\/p>\n<p>\nToday, 1,900+ enterprises \u2014 including Microsoft, P&amp;G, Samsung, and 60% of the Fortune 100 \u2014 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260115788333r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20260115788333\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20260115788333\/en\/<\/a><\/span><\/p>\n<p><b>Press:<br \/>\n<\/b><br \/>Austin DeArman<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:pr@sprinklr.com\">pr@sprinklr.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> New York United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Marketing Advertising Communications Social Media Technology Software Artificial Intelligence<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20260115788333\/en\/1205077\/3\/Sprinklr-Logo-PrimaryUse-Positive-RBG.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Sprinklr Named Innovative Products Winner in the 2026 BIG Innovation Awards NEW YORK&#8211;(BUSINESS WIRE)&#8211;Sprinklr (NYSE: CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), has been named a winner in the Innovation Products Category of the 2026 BIG Innovation Awards, a global recognition program honoring companies, products, and leaders who are transforming industries through applied innovation, intelligent platforms, and measurable real-world impact. Sprinklr was recognized as an innovator in AI, specifically for Sprinklr\u2019s AI agents purpose-built for customer experience. &#8220;The 2026 BIG Innovation Awards winners show that true innovation is no longer about chasing the latest buzzwords,&#8221; said Russ Fordyce, Chief Recognition Officer at the Business Intelligence Group. &#8220;It\u2019s about building intelligent platforms, automating workflows with purpose, and &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Sprinklr Named Innovative Products Winner in the 2026 BIG Innovation Awards&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-927787","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sprinklr Named Innovative Products Winner in the 2026 BIG Innovation Awards - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sprinklr Named Innovative Products Winner in the 2026 BIG Innovation Awards - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Sprinklr Named Innovative Products Winner in the 2026 BIG Innovation Awards NEW YORK&#8211;(BUSINESS WIRE)&#8211;Sprinklr (NYSE: CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), has been named a winner in the Innovation Products Category of the 2026 BIG Innovation Awards, a global recognition program honoring companies, products, and leaders who are transforming industries through applied innovation, intelligent platforms, and measurable real-world impact. Sprinklr was recognized as an innovator in AI, specifically for Sprinklr\u2019s AI agents purpose-built for customer experience. &#8220;The 2026 BIG Innovation Awards winners show that true innovation is no longer about chasing the latest buzzwords,&#8221; said Russ Fordyce, Chief Recognition Officer at the Business Intelligence Group. &#8220;It\u2019s about building intelligent platforms, automating workflows with purpose, and &hellip; Continue reading &quot;Sprinklr Named Innovative Products Winner in the 2026 BIG Innovation Awards&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-15T16:01:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260115788333r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Sprinklr Named Innovative Products Winner in the 2026 BIG Innovation Awards\",\"datePublished\":\"2026-01-15T16:01:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards\\\/\"},\"wordCount\":554,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&amp;sty=20260115788333r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards\\\/\",\"name\":\"Sprinklr Named Innovative Products Winner in the 2026 BIG Innovation Awards - 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Market Newsdesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards\/","og_locale":"en_US","og_type":"article","og_title":"Sprinklr Named Innovative Products Winner in the 2026 BIG Innovation Awards - Market Newsdesk","og_description":"Sprinklr Named Innovative Products Winner in the 2026 BIG Innovation Awards NEW YORK&#8211;(BUSINESS WIRE)&#8211;Sprinklr (NYSE: CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), has been named a winner in the Innovation Products Category of the 2026 BIG Innovation Awards, a global recognition program honoring companies, products, and leaders who are transforming industries through applied innovation, intelligent platforms, and measurable real-world impact. Sprinklr was recognized as an innovator in AI, specifically for Sprinklr\u2019s AI agents purpose-built for customer experience. &#8220;The 2026 BIG Innovation Awards winners show that true innovation is no longer about chasing the latest buzzwords,&#8221; said Russ Fordyce, Chief Recognition Officer at the Business Intelligence Group. &#8220;It\u2019s about building intelligent platforms, automating workflows with purpose, and &hellip; Continue reading \"Sprinklr Named Innovative Products Winner in the 2026 BIG Innovation Awards\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards\/","og_site_name":"Market Newsdesk","article_published_time":"2026-01-15T16:01:09+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260115788333r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Sprinklr Named Innovative Products Winner in the 2026 BIG Innovation Awards","datePublished":"2026-01-15T16:01:09+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards\/"},"wordCount":554,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260115788333r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/sprinklr-named-innovative-products-winner-in-the-2026-big-innovation-awards\/","name":"Sprinklr Named Innovative Products Winner in the 2026 BIG Innovation Awards - 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