{"id":927646,"date":"2026-01-15T10:25:26","date_gmt":"2026-01-15T15:25:26","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/authid-announces-integration-with-servicenow-to-deliver-secure-frictionless-identity-verification-authentication-for-contact-centers\/"},"modified":"2026-01-15T10:25:26","modified_gmt":"2026-01-15T15:25:26","slug":"authid-announces-integration-with-servicenow-to-deliver-secure-frictionless-identity-verification-authentication-for-contact-centers","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/authid-announces-integration-with-servicenow-to-deliver-secure-frictionless-identity-verification-authentication-for-contact-centers\/","title":{"rendered":"authID Announces Integration with ServiceNow to Deliver Secure, Frictionless Identity Verification &amp; Authentication for Contact Centers"},"content":{"rendered":"<div class=\"mw_release\">\n<p align=\"center\">\n        <i>New integration empowers organizations to protect accounts, reduce fraud, and enhance trust across ServiceNow-powered contact centers<\/i>\n      <\/p>\n<p>Denver, CO, Jan.  15, 2026  (GLOBE NEWSWIRE) &#8212;  <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=GLUtorEcKb5SljxiFlS9ODYg03h51oMj-b9oWH7cN7rsY4USUGq_YoQz8PHmumR_bictLkrb_OK58hqX4FlJqA==\" rel=\"nofollow\" target=\"_blank\">authID<\/a> (Nasdaq: AUID), a leader in biometric identity authentication, today announced an integration with ServiceNow to securely verify identities at the contact center to protect accounts and reduce fraud. The collaboration enables authID to secure 8,400+ ServiceNow-powered contact centers globally, including 85% of Fortune 500 companies, for both consumer and workforce identities.<\/p>\n<p>As a ServiceNow Build Partner, authID provides the integration for a secure, frictionless way for contact center associates to verify and authenticate the identity of the caller, enhancing trust at what has become a common digital attack vector. The authID ServiceNow integration is available in the <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=AddNjONES2U49vXHDRvAruTnKz7w9ZcPkbv6wMq2omJTBQWRBsAGB-Dx9BqjrvJm-hYKZKgU56JnRufOFlWwoo9FFbbO9YyJwY7OYd-d8IOmIKIKHiSJf0tWckF_U-wet4tYAdIMzZSmHYz0aXwpwUbmeuoT8nWqQBc-4jDhD_I=\" rel=\"nofollow\" target=\"_blank\">ServiceNow Store<\/a>.<\/p>\n<p>authID\u2019s Proof<sup>TM<\/sup>, Verified<sup>TM<\/sup>, and PrivacyKey<sup>TM<\/sup> integrate with\u00a0ServiceNow\u00a0via\u00a0its <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=dt1v54BmCv6gOFiQmwWwkjbWXtHKzykMgmkKkC9aRMzJnO-hbGLjmaCSOljsMHokc53OF9XgdRQNqJDpmIi7B_xWzcASmmliVRpyKpVVYHttsT5lu2EFbMScRuksDlz2qHKfTZYJ06bUsACTbEUzPYUd68jZox-UGXS_zNa3aseG2CcOtFXAKTcAe1acQNIwfvsVt911OYHngfwdAVoJxMZ359osrV8YQXZbyXJk1bU=\" rel=\"nofollow\" target=\"_blank\">UI Actions<\/a>, which make the ServiceNow Platform UI more interactive, customized, and specific to user activities,\u00a0for both workforce and consumer use cases to prevent account takeover fraud at the help desk or call center. Now, contact center agents using\u00a0ServiceNow\u00a0can easily send SMS or email notifications to users to verify and authenticate their identity using authID Proof and Verified before making any changes to the account or completing high-risk, high-value transactions.<\/p>\n<p>authID can write identity verification and authentication details to the ticket log, user log, or anywhere else within the\u00a0ServiceNow\u00a0platform to provide a proper audit trail confirming that the lawful user accessed their account. \u00a0<\/p>\n<p>\u201cDigital identity verification at the contact center accelerates business transformation and ensures the highest degree of certainty that the agent is performing account updates on behalf of the trusted user,\u201d said Rhon Daguro, CEO of authID. \u201cOur integration with ServiceNow empowers its global customer base to protect user accounts while improving the user experience.\u201d<\/p>\n<p>The ServiceNow Partner Program rewards partners for their broad expertise and experience to drive opportunities, reach new markets, and deliver transformative outcomes for joint customers across the enterprise. As a Build partner, authID develops and distributes applications with the ServiceNow AI Platform, including tailored configurations and seamless integrations to enhance platform capabilities.<\/p>\n<p>\n        <b>About authID Inc.<\/b><br \/>\n        <br \/>authID<sup>\u00ae<\/sup> (Nasdaq: AUID) ensures enterprises \u201cKnow Who&#8217;s Behind the Device\u2122\u201d for every customer or employee login and transaction through its easy-to-integrate, patented, biometric identity platform. authID quickly and accurately verifies a user&#8217;s identity, to enable only legit users. Leveraging a 1-in-1-billion False Positive Rate for the highest level of assurance, coupled with industry-leading speed and privacy-preserving technology, authID provides the most secure digital identity experience. Our IDX platform secures the distributed workforce of employees, contractors, and vendors, as well as bringing authorization and accountability for AI agents. By creating a biometric root of trust for each user, authID stops fraud at onboarding, prevents account takeover, detects and stops deepfakes, eliminates password risks and costs, and provides the fastest, frictionless, and most accurate user identity experience in the industry. For more information, please visit\u00a0<a href=\"https:\/\/www.globenewswire.com\/Tracker?data=-B8A65eSwUBUigN8XMhdJcsvubnioY_6yUMKk3xKrVmCZr2GNd601vbivtwMBIWMI0J00UUYwvYaZE97cZuu8tY_YkIR28q_RTQXzKU8BR9kYFfeoVSoAtxhS4i2ap71Gq29pFHaFhpBNAMhLoSaZ12BsK-tgMmUuGEHUwtkJeRI8XXX6vB3ySDZcqeF72k_qPvSoO4PdOkSP2sxMxsrjx7XQBXqlQlLUElj6XA2mVQFWzhEyZZ5RzpZl8LGLgf1RmS3rZwyXpiK7GGuoMr4Da1AyxfB3xMiMowfwOb-hHY6Ubs7L-5CBhp11tQ5qBkBfLEY7QCfhzyRFl9jIoOVgMc6PtBEZTdNhmWW0H-_fSVY60yRSf1xLkM-2gWjs-UvJr-zAasyPi6I0zlKRhTF6b9luDVuSFyRLQzocXvREpM=\" rel=\"nofollow\" target=\"_blank\">www.authID.ai<\/a>.<\/p>\n<p>ServiceNow, the ServiceNow logo, and other ServiceNow marks are trademarks and\/or registered trademarks of ServiceNow, Inc. in the United States and\/or other countries.<\/p>\n<p>\n        <strong>Investor Relations Contacts<\/strong><br \/>\n        <br \/>authID Investor Relations<br \/><a href=\"https:\/\/www.globenewswire.com\/Tracker?data=Lu-sNaU_z_mjUvr4E1mb4kDMZl4cpWErzgSIaIaaTl5g7mUPW5TwhRtXiSI-t2Go4TcjnM8WTJ0XC0u688B3E8sjDxLHedG1ZKjs6sSmi8VUCaSq1eCMXoP6Mq4S-kdM\" rel=\"nofollow\" target=\"_blank\">investor-relations@authID.ai<\/a><\/p>\n<p align=\"center\">\n        <b>###<\/b>\n      <\/p>\n<p>      <img decoding=\"async\" alt=\"\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTYyNjE2OSM3MzYyNzgwIzIyMDkxOTU=\" \/><br \/>\n      <br \/>\n      <img decoding=\"async\" alt=\"\" src=\"https:\/\/ml.globenewswire.com\/media\/ZDkzNDQzMTAtNmMyYi00N2VmLWJkMGMtYzllZDc1YmYzN2NkLTEyMjA3NDgtMjAyNi0wMS0xNS1lbg==\/tiny\/authID-Inc-.png\" \/>\n    <\/div>\n<div class=\"mw_contactinfo\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>New integration empowers organizations to protect accounts, reduce fraud, and enhance trust across ServiceNow-powered contact centers Denver, CO, Jan. 15, 2026 (GLOBE NEWSWIRE) &#8212; authID (Nasdaq: AUID), a leader in biometric identity authentication, today announced an integration with ServiceNow to securely verify identities at the contact center to protect accounts and reduce fraud. The collaboration enables authID to secure 8,400+ ServiceNow-powered contact centers globally, including 85% of Fortune 500 companies, for both consumer and workforce identities. As a ServiceNow Build Partner, authID provides the integration for a secure, frictionless way for contact center associates to verify and authenticate the identity of the caller, enhancing trust at what has become a common digital attack vector. The authID ServiceNow integration is available &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/authid-announces-integration-with-servicenow-to-deliver-secure-frictionless-identity-verification-authentication-for-contact-centers\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;authID Announces Integration with ServiceNow to Deliver Secure, Frictionless Identity Verification &amp; Authentication for Contact Centers&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-927646","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>authID Announces Integration with ServiceNow to Deliver Secure, Frictionless Identity Verification &amp; Authentication for Contact Centers - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/authid-announces-integration-with-servicenow-to-deliver-secure-frictionless-identity-verification-authentication-for-contact-centers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"authID Announces Integration with ServiceNow to Deliver Secure, Frictionless Identity Verification &amp; Authentication for Contact Centers - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"New integration empowers organizations to protect accounts, reduce fraud, and enhance trust across ServiceNow-powered contact centers Denver, CO, Jan. 15, 2026 (GLOBE NEWSWIRE) &#8212; authID (Nasdaq: AUID), a leader in biometric identity authentication, today announced an integration with ServiceNow to securely verify identities at the contact center to protect accounts and reduce fraud. The collaboration enables authID to secure 8,400+ ServiceNow-powered contact centers globally, including 85% of Fortune 500 companies, for both consumer and workforce identities. As a ServiceNow Build Partner, authID provides the integration for a secure, frictionless way for contact center associates to verify and authenticate the identity of the caller, enhancing trust at what has become a common digital attack vector. The authID ServiceNow integration is available &hellip; Continue reading &quot;authID Announces Integration with ServiceNow to Deliver Secure, Frictionless Identity Verification &amp; Authentication for Contact Centers&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/authid-announces-integration-with-servicenow-to-deliver-secure-frictionless-identity-verification-authentication-for-contact-centers\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-15T15:25:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTYyNjE2OSM3MzYyNzgwIzIyMDkxOTU=\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/authid-announces-integration-with-servicenow-to-deliver-secure-frictionless-identity-verification-authentication-for-contact-centers\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/authid-announces-integration-with-servicenow-to-deliver-secure-frictionless-identity-verification-authentication-for-contact-centers\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"authID Announces Integration with ServiceNow to Deliver Secure, Frictionless Identity Verification &amp; 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