{"id":924835,"date":"2026-01-07T08:55:31","date_gmt":"2026-01-07T13:55:31","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-named-trustradius-buyers-choice-for-contact-center-cx-automation-based-on-customer-reviews\/"},"modified":"2026-01-07T08:55:31","modified_gmt":"2026-01-07T13:55:31","slug":"verint-named-trustradius-buyers-choice-for-contact-center-cx-automation-based-on-customer-reviews","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-named-trustradius-buyers-choice-for-contact-center-cx-automation-based-on-customer-reviews\/","title":{"rendered":"Verint Named TrustRadius Buyer\u2019s Choice for Contact Center CX Automation Based on Customer Reviews"},"content":{"rendered":"<p>        <!--.bwlistdisc { list-style-type: disc }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p><b>Verint Named TrustRadius Buyer\u2019s Choice for Contact Center CX Automation Based on Customer Reviews<\/b><\/p>\n<p><b>Recognition From Customers Highlights Verint\u2019s Stronger, Faster, Measurable Business Outcomes<\/b><\/p>\n<p>MELVILLE, N.Y.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.verint.com&amp;esheet=54390049&amp;newsitemid=20260107899129&amp;lan=en-US&amp;anchor=Verint%26%23174%3B&amp;index=1&amp;md5=46d999f856782ac579b0f9005749e53c\">Verint<sup>\u00ae<\/sup><\/a>, The CX Automation Company\u2122, today announced it won two <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fsolutions.trustradius.com%2Fawards%2F&amp;esheet=54390049&amp;newsitemid=20260107899129&amp;lan=en-US&amp;anchor=TrustRadius&amp;index=2&amp;md5=f21915695a77d9aa97a6a565a316c067\">TrustRadius<\/a> 2026 Buyer\u2019s Choice awards based on customer reviews. Most notably, Verint CX Automation earned top ratings in the Contact Center category.<\/p>\n<p>\nA perennial winner across multiple categories, Verint was recognized by customers as a 2026 award winner for:<\/p>\n<ul class=\"bwlistdisc\">\n<li><b>Verint CX Automation<\/b> \u2013 Contact Center category\n<\/li>\n<li><b>Verint WFM<\/b> \u2013 Workforce Management category\n<\/li>\n<\/ul>\n<p>\n&#8220;Verint is redefining what\u2019s possible in customer experience by bringing the power of AI and automation together,&#8221; said Allyson Havener, chief marketing officer at TrustRadius. &#8220;Winning the 2026 TrustRadius Buyer\u2019s Choice Award for CX Automation highlights how customers trust Verint to help them deliver smarter, more seamless experiences at scale.&#8221;<\/p>\n<p>\nThe Buyer\u2019s Choice awards are based entirely on customer feedback via TrustRadius, a leading B2B technology review platform and industry standard for unbiased recognition of excellent technology products. Verint\u2019s CX Automation win demonstrates that its customers are experiencing stronger, faster and measurable AI business outcomes, now.<\/p>\n<p>\n\u201cWe\u2019re honored to be recognized by TrustRadius as a Buyer\u2019s Choice award winner, reflecting the strong, measurable business outcomes our customers are achieving,\u201d said Anna Convery, chief marketing officer at Verint. \u201cThis underscores our commitment to delivering AI-powered results, setting Verint apart in the contact center space.\u201d<\/p>\n<p>\nVisit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.trustradius.com%2Fvendors%2Fverint&amp;esheet=54390049&amp;newsitemid=20260107899129&amp;lan=en-US&amp;anchor=Verint%26%238217%3Bs+vendor+page+on+TrustRadius&amp;index=3&amp;md5=9b3730be452fc92b8c316972acdbb5d9\">Verint\u2019s vendor page on TrustRadius<\/a> and explore Verint\u2019s <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.verint.com%2Fresources%2Fcontact-centre-cx-platforms-with-ai-in-the-asia-pacific-region%2F%3Futm_campaign%3DReport_download%26utm_source%3Dpressrelease%26utm_medium%3DMarketing&amp;esheet=54390049&amp;newsitemid=20260107899129&amp;lan=en-US&amp;anchor=CX+Automation+solutions&amp;index=4&amp;md5=0f4c4e0542e67779cce5bbc71ce18e51\">CX Automation solutions<\/a>.<\/p>\n<p><b>About TrustRadius<\/b><\/p>\n<p>\nTrustRadius is a buyer intelligence platform for business technology. We enable buyers to make confident decisions, through comprehensive product information, in-depth customer insights, and peer conversations. We help technology brands capture and activate the authentic voice of customers to improve their products, build confidence with prospects, and engage in-market buyers to improve ROI. Founded by successful entrepreneurs and headquartered in the technology hub of Austin, Texas, TrustRadius is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures.<\/p>\n<p><b>About Verint<\/b><\/p>\n<p>\nVerint\u00ae is a leader in Customer Experience (CX) Automation, serving a customer base that includes more than 80 of the Fortune 100 companies. The world\u2019s most iconic brands use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI Business Outcomes, Now\u2122 across the enterprise. Verint is uniquely positioned to help brands increase CX Automation with our differentiated, AI-powered Open Platform; driving enhanced customer engagement, increased efficiency and reduced costs across contact centers, back offices and digital channels. Verint, The CX Automation Company\u2122, is proud to be Certified\u2122 by Great Place To Work<sup>\u00ae<\/sup>. Learn more at <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.verint.com%2F&amp;esheet=54390049&amp;newsitemid=20260107899129&amp;lan=en-US&amp;anchor=Verint.com&amp;index=5&amp;md5=2034edbbbb203520f076397423d00b69\">Verint.com<\/a>.<\/p>\n<p>\nVERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CX AUTOMATION COMPANY, THE CUSTOMER ENGAGEMENT COMPANY AND THE ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260107899129r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20260107899129\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20260107899129\/en\/<\/a><\/span><\/p>\n<p><b>Media Relations<br \/>\n<\/b><br \/>Andi Barnett<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:andrea.barnett@verint.com\">andrea.barnett@verint.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> United States North America New York<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Professional Services Data Management Technology Data Analytics Software Artificial Intelligence<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20260107899129\/en\/638510\/3\/Verint_Logo_Blue_RGB_High-Res.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Verint Named TrustRadius Buyer\u2019s Choice for Contact Center CX Automation Based on Customer Reviews Recognition From Customers Highlights Verint\u2019s Stronger, Faster, Measurable Business Outcomes MELVILLE, N.Y.&#8211;(BUSINESS WIRE)&#8211;Verint\u00ae, The CX Automation Company\u2122, today announced it won two TrustRadius 2026 Buyer\u2019s Choice awards based on customer reviews. Most notably, Verint CX Automation earned top ratings in the Contact Center category. A perennial winner across multiple categories, Verint was recognized by customers as a 2026 award winner for: Verint CX Automation \u2013 Contact Center category Verint WFM \u2013 Workforce Management category &#8220;Verint is redefining what\u2019s possible in customer experience by bringing the power of AI and automation together,&#8221; said Allyson Havener, chief marketing officer at TrustRadius. &#8220;Winning the 2026 TrustRadius Buyer\u2019s Choice Award &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/verint-named-trustradius-buyers-choice-for-contact-center-cx-automation-based-on-customer-reviews\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Verint Named TrustRadius Buyer\u2019s Choice for Contact Center CX Automation Based on Customer Reviews&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-924835","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Verint Named TrustRadius Buyer\u2019s Choice for Contact Center CX Automation Based on Customer Reviews - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/verint-named-trustradius-buyers-choice-for-contact-center-cx-automation-based-on-customer-reviews\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Verint Named TrustRadius Buyer\u2019s Choice for Contact Center CX Automation Based on Customer Reviews - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Verint Named TrustRadius Buyer\u2019s Choice for Contact Center CX Automation Based on Customer Reviews Recognition From Customers Highlights Verint\u2019s Stronger, Faster, Measurable Business Outcomes MELVILLE, N.Y.&#8211;(BUSINESS WIRE)&#8211;Verint\u00ae, The CX Automation Company\u2122, today announced it won two TrustRadius 2026 Buyer\u2019s Choice awards based on customer reviews. Most notably, Verint CX Automation earned top ratings in the Contact Center category. A perennial winner across multiple categories, Verint was recognized by customers as a 2026 award winner for: Verint CX Automation \u2013 Contact Center category Verint WFM \u2013 Workforce Management category &#8220;Verint is redefining what\u2019s possible in customer experience by bringing the power of AI and automation together,&#8221; said Allyson Havener, chief marketing officer at TrustRadius. &#8220;Winning the 2026 TrustRadius Buyer\u2019s Choice Award &hellip; Continue reading &quot;Verint Named TrustRadius Buyer\u2019s Choice for Contact Center CX Automation Based on Customer Reviews&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/verint-named-trustradius-buyers-choice-for-contact-center-cx-automation-based-on-customer-reviews\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-07T13:55:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20260107899129r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/verint-named-trustradius-buyers-choice-for-contact-center-cx-automation-based-on-customer-reviews\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/verint-named-trustradius-buyers-choice-for-contact-center-cx-automation-based-on-customer-reviews\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Verint Named TrustRadius Buyer\u2019s Choice for Contact Center CX Automation Based on Customer Reviews\",\"datePublished\":\"2026-01-07T13:55:31+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/verint-named-trustradius-buyers-choice-for-contact-center-cx-automation-based-on-customer-reviews\\\/\"},\"wordCount\":538,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/verint-named-trustradius-buyers-choice-for-contact-center-cx-automation-based-on-customer-reviews\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&amp;sty=20260107899129r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/verint-named-trustradius-buyers-choice-for-contact-center-cx-automation-based-on-customer-reviews\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/verint-named-trustradius-buyers-choice-for-contact-center-cx-automation-based-on-customer-reviews\\\/\",\"name\":\"Verint Named TrustRadius Buyer\u2019s Choice for Contact Center CX Automation Based on Customer Reviews - 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Most notably, Verint CX Automation earned top ratings in the Contact Center category. 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