{"id":919545,"date":"2025-12-15T08:04:37","date_gmt":"2025-12-15T13:04:37","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\/"},"modified":"2025-12-15T08:04:37","modified_gmt":"2025-12-15T13:04:37","slug":"carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\/","title":{"rendered":"CareCloud Launches stratusAI Desk Agent, A Breakthrough AI Front Desk Assistant That Transforms Phone-Based Patient Access"},"content":{"rendered":"<div class=\"mw_release\">\n<p align=\"justify\">\n        <strong>SOMERSET, N.J., Dec.  15, 2025  (GLOBE NEWSWIRE) &#8212; <\/strong>CareCloud, Inc. (Nasdaq: CCLD, CCLDO) (\u201cCareCloud\u201d or the \u201cCompany\u201d), a leading provider of AI-driven healthcare technology solutions for medical practices and health systems nationwide, today announced the full launch of stratusAI Desk Agent<sup>\u2122<\/sup>, an agentic AI phone receptionist designed to modernize and automate patient phone interactions. stratusAI Desk Agent brings advanced conversational AI directly into the call center workflow, eliminating hold times and reducing manual workload while delivering accurate, around-the-clock phone support.<\/p>\n<p align=\"justify\">\u201cCareCloud\u2019s stratusAI Desk Agent has helped to meaningfully streamline our operations,\u201d said Edsel Holden\u00a0II, MD, owner of The Lung Center. \u201cToday, stratusAI Desk Agent\u00a0is effectively managing nearly 80% of our inbound calls, allowing our staff to focus on more complex patient needs while maintaining a higher standard of service. This partnership represents an important step in our innovation journey, and CareCloud\u2019s team has been an exceptional collaborator in helping us modernize with practical, reliable AI.\u201d<\/p>\n<p align=\"justify\">stratusAI Desk Agent is the newest addition to CareCloud\u2019s AI portfolio, developed within the Company\u2019s AI Center of Excellence and powered by advanced large-language models, real-time reasoning, and deep EHR and PM integration. It delivers\u00a024\/7, no-wait phone access\u00a0through fully autonomous, human-like AI conversations.<\/p>\n<p align=\"justify\">\u201cstratusAI Desk Agent is a major step in redefining how medical practices operate,\u201d said\u00a0A. Hadi Chaudhry, Co-CEO of CareCloud. \u201cBy bringing agentic AI into patient phone interactions, we\u2019re delivering immediate, scalable access to care and improving both engagement and efficiency across the practice or hospital setting.\u201d<\/p>\n<p align=\"justify\">stratusAI Desk Agents manage high-volume calls and complete end-to-end front-desk and hospital patient access center workflows, including:<\/p>\n<ul type=\"disc\">\n<li>Appointment scheduling, rescheduling, and cancellations<\/li>\n<li>Call triage and intelligent routing<\/li>\n<li>Prescription refill request processing<\/li>\n<li>Referral and authorization intake<\/li>\n<li>Responses to lab result questions and common FAQs<\/li>\n<li>Pre-visit instructions and patient reminders<\/li>\n<\/ul>\n<p align=\"justify\">By automating these tasks through natural AI voice interactions, stratusAI Desk Agent provides consistent, accurate, and immediate support for every caller.<\/p>\n<p align=\"justify\">\u201cWe believe that the total addressable market for stratusAI Front Desk in the U.S. likely exceeds $4 billion annually, representing one of the largest growth opportunities in healthcare technology,\u201d said Stephen Snyder, Co-CEO of CareCloud. \u201cWith the full launch our new solution, and the critical mass of providers and hospital clients already on our integrated platform, we believe that we are uniquely positioned to lead this transformation by automating the high-volume call operations that drive patient access and operational efficiency across the healthcare ecosystem.\u201d<\/p>\n<p align=\"justify\">When stratusAI Desk Agent is combined with stratusAI Voice Audit<sup>\u2122<\/sup>, CareCloud\u2019s conversational intelligence platform, our stratusAI suite delivers\u00a0end-to-end visibility into the entire patient phone experience, giving practices and hospitals:<\/p>\n<ul type=\"disc\">\n<li>In-depth call monitoring and quality scoring<\/li>\n<li>Trending insights across call volumes, abandonment rates, and service levels<\/li>\n<li>AI-driven performance metrics and efficiency reporting<\/li>\n<li>Visibility into patient sentiment, intent, and unmet needs<\/li>\n<\/ul>\n<p align=\"justify\">This integration is not just automation; it gives\u00a0administrators actionable intelligence and a clear view of operational bottlenecks, staff performance, and opportunities for continuous improvement. Together, stratusAI Desk Agent and stratusAI Voice Audit form a unified AI-powered phone ecosystem capable of dramatically elevating patient access and operational oversight.<\/p>\n<p>\n        <b>Availability &amp; How to Experience stratusAI Desk Agent:<\/b>\n      <\/p>\n<p align=\"justify\">stratusAI Desk Agent is now available to CareCloud customers.<br \/>To learn more and experience stratusAI Desk Agent live visit:\u00a0<a href=\"https:\/\/www.globenewswire.com\/Tracker?data=aOTsTSnn4A8_wchL6wbSwAHeQoIJQ-8NBXmgABxmb9BpZ3__VVGuv4gqDneEYhGsm6moiBxHnfr8RrgLSzn_bFpQE2u_OZVSRst_IOn6UN60ivZjKwGB50asE0Wb3Ih0\" rel=\"nofollow\" target=\"_blank\"><u>www.carecloud.com\/stratusAIFDA<\/u><\/a><\/p>\n<p align=\"justify\">CareCloud will also host a\u00a0live webinar demonstration\u00a0of stratusAI Desk Agent on December 17, 2025, 3 pm EST.<\/p>\n<p><a href=\"https:\/\/www.globenewswire.com\/Tracker?data=aMjOCVAVoSBXadDNrj_aC6RYdWTeTq1rgkXU0UwamXrPN7pEJD-elmAHF8vUBDAB2BAeAgh-hjYgCOZZd6QwBgwlWUE2vnfzoUd0NcPdUT4=\" rel=\"nofollow\" target=\"_blank\"><u>Register <\/u><u>here<\/u><\/a>.<\/p>\n<p>\n        <b>About CareCloud<\/b>\n      <\/p>\n<p align=\"justify\">CareCloud brings disciplined innovation to the business of healthcare. Our suite of AI and technology-enabled solutions helps clients increase financial and operational performance, streamline clinical workflows, and improve the patient experience. More than 45,000 providers count on CareCloud to help them improve patient care, while reducing administrative burdens and operating costs. Learn more about our products and services, including revenue cycle management (RCM), practice management (PM), electronic health records (EHR), business intelligence, patient experience management (PXM), and digital health, at <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=8H3dkx5RsCMKNbb2uYZl_d5VW2BPz07EPzbBO8mVQsE27bNxPz2_8xydS99NZeIYDxf7Iu7bY0D0sehbnBec9Jn-kwhrQ6ERpUdEG_aP4pHy9Bl3eeQWMxtmAoiUzgvC5vHaCN43yVdod1UD24GFkf27XDF31RqQxATDEbbgeE14Nt4I7Yu7SN_Qs3H9Efa6SYg5os11nL1Z4Ptgrs0NifInNYBQpr_28XEJJ2rBgac=\" rel=\"nofollow\" target=\"_blank\"><u>carecloud.com<\/u><\/a><u>.<\/u><\/p>\n<p align=\"justify\">Follow CareCloud on <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=udSjDSvQ1ACK1Mu0aG86eq2tuJJbMWsB7zrYDewZ27OWxmiwGZGXAMhbiWvxPn5wHw7QwbFM4fHgctsepScpDxPXanksJrSGLXxCdaFAbZARSE7n_5JbugfzYoV8hYOV8NU6_u5Niw-1jkrWnRBSVD6HJCjcMZbMmPBlVc2mgXWHqGhveJ16Jwmuo9zUmuAcn6GcA_uxDr_YiYuHRh_el1Sf_jPX-VWp-ar4jn2jVNXJJoo0V2Z9do7x736YdYw7\" rel=\"nofollow\" target=\"_blank\"><u>LinkedIn<\/u><\/a>, <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=ntCCL_-mOtrtUARUX29TpP2YS5H4pV6oIx3XxheAlN845G41dvjKxEcysxStdkZMDfFxDsI_IeEKR3dEPaJ7kPoPaaQQT2W1sI1Q52Dgv6C9bsWF_5-qh1y0d13QRYFKcrn0Hw3gUXBXxxyje5tr4CSywU3cDlTlfv2rml54rnT2yeT25JJQjtcz7kwmd0JT2JN_GoXKx6m4sojRP93p9DmVizANfYU2OUSJwxsKNqU=\" rel=\"nofollow\" target=\"_blank\"><u>X <\/u><\/a>and <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=Gommtj8Z6JPLnhvCOM1NLis-ehk-d949M_8VX55RYPlqRPL2mI0_N1Ol5Jkx4lAerJUZLGN7LT7NLV2PHtqpwrjro7I91_UakNd5ptf4Z0KFV__mtdN0ZQotTFS-CmiU8YQ3QxvUmkOh6a3E8QeBtwLSskW5yXVgctZyJz2vW3mNTYcLyqlWx3-itSy0_ONu9lWS8bLjdV6LHFwIZD9FYOvqeaGzuX8u-d5g0LWGrdYnhvJVv-mhWTPcnawR-wXd\" rel=\"nofollow\" target=\"_blank\"><u>Facebook<\/u><\/a>.<\/p>\n<p align=\"justify\">For additional information, please visit our website at <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=8H3dkx5RsCMKNbb2uYZl_bZJRK4BTp88AIQ5ztgCJ6cenjgwOLneJZ4oC_BhHhNNIVywAvzlNg7wAmU4cq4aQhg1Z1E9-0uEn3xzzYDsrM8dKjDIVQ0aB_2xwYo34BcJWQtprL_l4Vu0xN5u7S6bBoHdybLBuaYK9YjpXS2UqrpDIDwDTCbEBpt7D8TOU1jjplVxw3ljqtc3FL-B5_d54wM0dYdKqf3hdrUrFNg3t48=\" rel=\"nofollow\" target=\"_blank\"><u>carecloud.com.<\/u><\/a> To listen to video presentations by CareCloud\u2019s management team, read recent press releases and view the latest investor presentation, please visit <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=TI3IWCzGOvm4e256u7ulgkJQ3zHMPb3N_U-YkKp5mDJvNdO9mcetXG0yG9G8LegxQOihvoYL7vZTSfwG1WilXfJUUn_DSzMjutiRlcpc8go7nJzevYWfthzEzeCwHNovs_WJ5IrlRcaQFIWddVq3poyL58Wwqa7pnaZCFGet5E-O45uUXpJI10nZVcr7IkfdstFfQ0BShogz-53rM8q7rnfeLZzhKm9SaesrtGZwr3OMp6Os5YvoAm0UKaHPJu7X3XYFznGeaQsq-WCS2m2xUA==\" rel=\"nofollow\" target=\"_blank\"><u>ir.carecloud.com<\/u><\/a><u>.<\/u><\/p>\n<p>\n        <b>Disclaimer<\/b>\n      <\/p>\n<p align=\"justify\">This press release is for information purposes only, and does not constitute an offer to sell or solicitation of an offer to buy, nor shall there be any sale of these securities in any state or other jurisdiction in which such offer, solicitation or sale would be unlawful prior to the registration or qualification under the securities laws of such state or jurisdiction.<\/p>\n<p align=\"justify\">\n        <b>Forward-Looking Statements<\/b>\n      <\/p>\n<p align=\"justify\">This press release contains various forward-looking statements within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. These statements relate to anticipated future events, future results of operations or future financial performance. In some cases, you can identify forward-looking statements by terminology such as \u201cmay,\u201d \u201cmight,\u201d \u201cwill,\u201d \u201cshall,\u201d \u201cshould,\u201d \u201ccould\u201d, \u201cintends,\u201d \u201cexpects,\u201d \u201cplans,\u201d \u201cgoals,\u201d \u201cprojects,\u201d \u201canticipates,\u201d \u201cbelieves,\u201d \u201cseeks,\u201d \u201cestimates,\u201d \u201cpredicts,\u201d \u201cpossible,\u201d \u201cpotential,\u201d \u201ctarget,\u201d or \u201ccontinue\u201d or the negative of these terms or other comparable terminology.<\/p>\n<p align=\"justify\">Our operations involve risks and uncertainties, many of which are outside our control, and any one of which, or a combination of which, could materially affect our results of operations and whether the forward-looking statements ultimately prove to be correct. Forward-looking statements in this press release include, without limitation, statements reflecting management&#8217;s expectations for future financial performance and operating expenditures, payment of dividends, expected growth, profitability and business outlook, and the expected results from the integration of our acquisitions. Past operational or stock price performance is not an indication of future performance.<\/p>\n<p align=\"justify\">These forward-looking statements are neither historical facts nor assurances of future performance. Instead, they are only predictions, are uncertain and involve substantial known and unknown risks, uncertainties and other factors which may cause our (or our industry\u2019s) actual results, levels of activity or performance to be materially different from any future results, levels of activity or performance expressed or implied by these forward-looking statements. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all of the risks and uncertainties that could have an impact on the forward-looking statements, including without limitation, risks and uncertainties relating to the Company\u2019s ability to manage growth, the Company\u2019s ability to pay current, future and catch-up dividends on its shares of preferred stock, migrate newly acquired customers and retain new and existing customers, maintain cost-effective global operations, increase operational efficiency and reduce operating costs, predict and properly adjust to changes in reimbursement and other industry regulations and trends, retain the services of key personnel, develop new technologies, upgrade and adapt legacy and acquired technologies to work with evolving industry standards, compete with other companies\u2019 products and services competitive with ours, and other important risks and uncertainties referenced and discussed under the heading titled \u201cRisk Factors\u201d in the Company\u2019s filings with the Securities and Exchange Commission.<\/p>\n<p align=\"justify\">The statements in this press release are made as of the date of this press release, even if subsequently made available by the Company on its website or otherwise. The Company does not assume any obligations to update the forward-looking statements provided to reflect events that occur or circumstances that exist after the date on which they were made.<\/p>\n<p align=\"justify\">\n        <b>SOURCE: CareCloud<\/b><br \/>\n        <br \/>Company Contact:<br \/>Norman Roth<br \/>Interim Chief Financial Officer and Corporate Controller<br \/>CareCloud, Inc.<br \/><a href=\"https:\/\/www.globenewswire.com\/Tracker?data=qbog2aEuf_g0njdaWZ7oXpI9jKU7dmZN96OzX-BrbPUKek-qDtGUrTBzqg4r6v9qFjXnTgVBIcLmkTh5ORq7ivyqWC-oOAQbPqpPAYABzSEgTlAYJ1u-slEFmx7Zt8FhejYVrxwQlaregVFqpE4F4a5vKYFRr6EIA13jbwCx8Zy-SVY2p6L4AmaEVStvLobzSEyRT7vY21muu_ezrl3RD5MaBC7k3_xU2WwFALUlUlPIuBLihvV-l4DXf0MxJjMAbtqzWlKgVSte-Nagxzm_Ow==\" rel=\"nofollow\" target=\"_blank\"><u>nroth@carecloud.com<\/u><\/a>\u00a0\u00a0<\/p>\n<p>Investor Contact:<br \/>Stephen Snyder<br \/>Co-Chief Executive Officer<br \/>CareCloud, Inc.<br \/><a href=\"https:\/\/www.globenewswire.com\/Tracker?data=v5JGZEPOWTKHPqNCxho17pxEgfoY_L9ZmRuaeOP1Seu4gF5sZplggm-JzyGSQktHJ7_KouGi7hgWLOUetReIaG5ZKcDPyxt5DlhpCLceVNpkHiex3EJ5FBzya300r1fSO5wutviQ_krwYTMQmyvNK6rISeGmHzKhXG5qk0-IV2i5Ee8BebeNWBMSjtoc6AL0qGvHIAWneV0lviHQtRO9H4DNz0Z8q-VhKw4cPzYnnjzebWlFajJ7FwkmQejRcVqYV_MS6pv6HD0lPztcbKRzMQ==\" rel=\"nofollow\" target=\"_blank\"><u>ir@carecloud.com<\/u><\/a><\/p>\n<p>\n        \n      <\/p>\n<p>      <img decoding=\"async\" alt=\"\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTYwMTk3NiM3MzIxMzUwIzIwMjY2MTg=\" \/><br \/>\n      <br \/>\n      <img decoding=\"async\" alt=\"\" src=\"https:\/\/ml.globenewswire.com\/media\/OTE0NmRkMDYtNTgxNi00MWYxLTkzOGMtMGFiN2M1YjMwNGI5LTEwMzk3NzYtMjAyNS0xMi0xNS1lbg==\/tiny\/CareCloud-Inc.png\" \/>\n    <\/div>\n<div class=\"mw_contactinfo\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>SOMERSET, N.J., Dec. 15, 2025 (GLOBE NEWSWIRE) &#8212; CareCloud, Inc. (Nasdaq: CCLD, CCLDO) (\u201cCareCloud\u201d or the \u201cCompany\u201d), a leading provider of AI-driven healthcare technology solutions for medical practices and health systems nationwide, today announced the full launch of stratusAI Desk Agent\u2122, an agentic AI phone receptionist designed to modernize and automate patient phone interactions. stratusAI Desk Agent brings advanced conversational AI directly into the call center workflow, eliminating hold times and reducing manual workload while delivering accurate, around-the-clock phone support. \u201cCareCloud\u2019s stratusAI Desk Agent has helped to meaningfully streamline our operations,\u201d said Edsel Holden\u00a0II, MD, owner of The Lung Center. \u201cToday, stratusAI Desk Agent\u00a0is effectively managing nearly 80% of our inbound calls, allowing our staff to focus on more complex &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;CareCloud Launches stratusAI Desk Agent, A Breakthrough AI Front Desk Assistant That Transforms Phone-Based Patient Access&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-919545","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CareCloud Launches stratusAI Desk Agent, A Breakthrough AI Front Desk Assistant That Transforms Phone-Based Patient Access - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CareCloud Launches stratusAI Desk Agent, A Breakthrough AI Front Desk Assistant That Transforms Phone-Based Patient Access - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"SOMERSET, N.J., Dec. 15, 2025 (GLOBE NEWSWIRE) &#8212; CareCloud, Inc. (Nasdaq: CCLD, CCLDO) (\u201cCareCloud\u201d or the \u201cCompany\u201d), a leading provider of AI-driven healthcare technology solutions for medical practices and health systems nationwide, today announced the full launch of stratusAI Desk Agent\u2122, an agentic AI phone receptionist designed to modernize and automate patient phone interactions. stratusAI Desk Agent brings advanced conversational AI directly into the call center workflow, eliminating hold times and reducing manual workload while delivering accurate, around-the-clock phone support. \u201cCareCloud\u2019s stratusAI Desk Agent has helped to meaningfully streamline our operations,\u201d said Edsel Holden\u00a0II, MD, owner of The Lung Center. \u201cToday, stratusAI Desk Agent\u00a0is effectively managing nearly 80% of our inbound calls, allowing our staff to focus on more complex &hellip; Continue reading &quot;CareCloud Launches stratusAI Desk Agent, A Breakthrough AI Front Desk Assistant That Transforms Phone-Based Patient Access&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2025-12-15T13:04:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTYwMTk3NiM3MzIxMzUwIzIwMjY2MTg=\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"CareCloud Launches stratusAI Desk Agent, A Breakthrough AI Front Desk Assistant That Transforms Phone-Based Patient Access\",\"datePublished\":\"2025-12-15T13:04:37+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\\\/\"},\"wordCount\":1252,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.globenewswire.com\\\/newsroom\\\/ti?nf=OTYwMTk3NiM3MzIxMzUwIzIwMjY2MTg=\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\\\/\",\"name\":\"CareCloud Launches stratusAI Desk Agent, A Breakthrough AI Front Desk Assistant That Transforms Phone-Based Patient Access - Market Newsdesk\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.globenewswire.com\\\/newsroom\\\/ti?nf=OTYwMTk3NiM3MzIxMzUwIzIwMjY2MTg=\",\"datePublished\":\"2025-12-15T13:04:37+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.globenewswire.com\\\/newsroom\\\/ti?nf=OTYwMTk3NiM3MzIxMzUwIzIwMjY2MTg=\",\"contentUrl\":\"https:\\\/\\\/www.globenewswire.com\\\/newsroom\\\/ti?nf=OTYwMTk3NiM3MzIxMzUwIzIwMjY2MTg=\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"CareCloud Launches stratusAI Desk Agent, A Breakthrough AI Front Desk Assistant That Transforms Phone-Based Patient Access\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#website\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/\",\"name\":\"Market Newsdesk\",\"description\":\"Latest Business News in Real Time\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\",\"name\":\"Newsdesk\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g\",\"caption\":\"Newsdesk\"},\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/author\\\/newsdesk\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"CareCloud Launches stratusAI Desk Agent, A Breakthrough AI Front Desk Assistant That Transforms Phone-Based Patient Access - Market Newsdesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.marketnewsdesk.com\/index.php\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\/","og_locale":"en_US","og_type":"article","og_title":"CareCloud Launches stratusAI Desk Agent, A Breakthrough AI Front Desk Assistant That Transforms Phone-Based Patient Access - Market Newsdesk","og_description":"SOMERSET, N.J., Dec. 15, 2025 (GLOBE NEWSWIRE) &#8212; CareCloud, Inc. (Nasdaq: CCLD, CCLDO) (\u201cCareCloud\u201d or the \u201cCompany\u201d), a leading provider of AI-driven healthcare technology solutions for medical practices and health systems nationwide, today announced the full launch of stratusAI Desk Agent\u2122, an agentic AI phone receptionist designed to modernize and automate patient phone interactions. stratusAI Desk Agent brings advanced conversational AI directly into the call center workflow, eliminating hold times and reducing manual workload while delivering accurate, around-the-clock phone support. \u201cCareCloud\u2019s stratusAI Desk Agent has helped to meaningfully streamline our operations,\u201d said Edsel Holden\u00a0II, MD, owner of The Lung Center. \u201cToday, stratusAI Desk Agent\u00a0is effectively managing nearly 80% of our inbound calls, allowing our staff to focus on more complex &hellip; Continue reading \"CareCloud Launches stratusAI Desk Agent, A Breakthrough AI Front Desk Assistant That Transforms Phone-Based Patient Access\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\/","og_site_name":"Market Newsdesk","article_published_time":"2025-12-15T13:04:37+00:00","og_image":[{"url":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTYwMTk3NiM3MzIxMzUwIzIwMjY2MTg=","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"CareCloud Launches stratusAI Desk Agent, A Breakthrough AI Front Desk Assistant That Transforms Phone-Based Patient Access","datePublished":"2025-12-15T13:04:37+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\/"},"wordCount":1252,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\/#primaryimage"},"thumbnailUrl":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTYwMTk3NiM3MzIxMzUwIzIwMjY2MTg=","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\/","name":"CareCloud Launches stratusAI Desk Agent, A Breakthrough AI Front Desk Assistant That Transforms Phone-Based Patient Access - Market Newsdesk","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\/#primaryimage"},"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\/#primaryimage"},"thumbnailUrl":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTYwMTk3NiM3MzIxMzUwIzIwMjY2MTg=","datePublished":"2025-12-15T13:04:37+00:00","author":{"@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"breadcrumb":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.marketnewsdesk.com\/index.php\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\/#primaryimage","url":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTYwMTk3NiM3MzIxMzUwIzIwMjY2MTg=","contentUrl":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTYwMTk3NiM3MzIxMzUwIzIwMjY2MTg="},{"@type":"BreadcrumbList","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/carecloud-launches-stratusai-desk-agent-a-breakthrough-ai-front-desk-assistant-that-transforms-phone-based-patient-access\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.marketnewsdesk.com\/"},{"@type":"ListItem","position":2,"name":"CareCloud Launches stratusAI Desk Agent, A Breakthrough AI Front Desk Assistant That Transforms Phone-Based Patient Access"}]},{"@type":"WebSite","@id":"https:\/\/www.marketnewsdesk.com\/#website","url":"https:\/\/www.marketnewsdesk.com\/","name":"Market Newsdesk","description":"Latest Business News in Real Time","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.marketnewsdesk.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979","name":"Newsdesk","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g","caption":"Newsdesk"},"url":"https:\/\/www.marketnewsdesk.com\/index.php\/author\/newsdesk\/"}]}},"_links":{"self":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/posts\/919545","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/comments?post=919545"}],"version-history":[{"count":0,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/posts\/919545\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/media?parent=919545"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/categories?post=919545"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/tags?post=919545"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}