{"id":913910,"date":"2025-11-25T21:17:49","date_gmt":"2025-11-26T02:17:49","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-expands-operations-in-egypt-following-global-offshoring-summit-engagement\/"},"modified":"2025-11-25T21:17:49","modified_gmt":"2025-11-26T02:17:49","slug":"ttec-expands-operations-in-egypt-following-global-offshoring-summit-engagement","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-expands-operations-in-egypt-following-global-offshoring-summit-engagement\/","title":{"rendered":"TTEC Expands Operations in Egypt Following Global Offshoring Summit Engagement"},"content":{"rendered":"<h2>\nCompany to grow Cairo workforce to 3,500 by 2029 under new MOU with ITIDA<br \/>\n<\/h2>\n<div class=\"mw_release\">\n<p>AUSTIN, Texas, Nov.  25, 2025  (GLOBE NEWSWIRE) &#8212; TTEC Holdings, Inc. (NASDAQ:\u00a0<a href=\"https:\/\/www.globenewswire.com\/Tracker?data=Ei5XWqDrNPRgR2I8Yk6mu1-MkbDnwKTqKFVFpg9cXWgF3QVpmstQfhTOccJAXT6qvM4EaadcU0l1YawKPluDrA==\" rel=\"nofollow\" target=\"_blank\"><strong>TTEC<\/strong><\/a>), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX, today announced a major expansion of its Egypt operations following the 2025 <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=k7cgqkyFU7doKhwPugG3JdAzc8fTacJPejidNh8Eh1PXiKUD93-a_Uwli24Jw4n5EUV52LCKPXMvcY746L4mHsjst3tDkdO53IiqWv56WQAOTuwKOwBE0kUNjpoNBAbwYGArtjRFjiF5RrsJRJsQS0OBMFEv3395_ivuVrg9aQ4M6nznkAWN7j4JVl6QZzD8g-F1a7BItFSYgKR6UIBo7LuXIPUKrQwEWjjmcND3rKA=\" rel=\"nofollow\" target=\"_blank\">Global Offshoring Summit<\/a> in Cairo.<\/p>\n<p \/>\n<p>During the visit, <strong>TTEC Engage President John Abou<\/strong> participated in a Presidential Roundtable with global industry leaders, met with senior Egyptian government leaders including the Prime Minister of Egypt and Minister of ICT, and signed a Memorandum of Understanding (MOU) with the <strong>Information Technology Industry Development Agency (<\/strong><a href=\"https:\/\/www.globenewswire.com\/Tracker?data=Gj-P9hGdo69oQlkCG9nIFwZ0im4m4ni5n1zHzYeCVCSNnKxdZQx8A7HrsNBQ7D44sYi6CUkx6Hlfb2MFTXj0swzP9boi-L3ESooOHeQfBcU=\" rel=\"nofollow\" target=\"_blank\"><strong>ITIDA<\/strong><\/a><strong>) <\/strong>to support the company\u2019s plan to scale its Cairo operations. Under the agreement, TTEC will expand its workforce by an additional<strong> 3,500 employees by 2029<\/strong> to meet growing global client demand.<\/p>\n<p>\n        <strong>Expanding a Strategic Global Hub<\/strong>\n      <\/p>\n<p>TTEC first entered Egypt in 2023 and expanded again in early 2025 with the opening of its state-of-the-art facility in\u00a0<strong>Maadi Technology Park<\/strong>. The site currently has over 500 employees who can support 11 languages \u2014 Arabic, English, French, German, Italian, Spanish, Dutch, Portuguese, Russian, Turkish, and Hebrew \u2014 and the workforce will continue to scale as client needs grow.<\/p>\n<p>\u201cEgypt has become an essential part of our global delivery network,\u201d said Abou. \u201cThe strength of Egypt\u2019s multilingual talent, combined with the support we\u2019ve received from ITIDA and the Egyptian government, positions Cairo as a world-class hub for delivering the future of customer experience.\u201d<\/p>\n<p>\n        <strong>Accelerating Egypt\u2019s Digital Services Growth<\/strong>\n      <\/p>\n<p>TTEC\u2019s Cairo facility enhances the company\u2019s ability to deliver integrated omnichannel support \u2014 including voice, chat, social media, messaging, analytics, and back-office services. It also serves as an innovation hub for piloting next-generation CX technologies and AI-enabled solutions for global clients.<\/p>\n<p>The expansion will create thousands of jobs across frontline support, operations, technology, data analysis, and quality assurance, supported by extensive training in AI tools, cloud systems, cybersecurity, and multilingual engagement.<\/p>\n<p>\u201cTTEC\u2019s continued investment reinforces Egypt\u2019s position as a leading destination for global offshoring and digital services,\u201d said Eng. Ahmed Elzaher, CEO of ITIDA. &#8220;We look forward to deepening our partnership as TTEC scales its presence in Cairo. At ITIDA, we view each new center and every expansion as a commitment \u2014 a commitment to help it grow and ensure it unlocks its full potential.\u201d<\/p>\n<p>\n        <strong>About TTEC<\/strong><br \/>\n        <br \/>TTEC (pronounced T-TEC)\u00a0Holdings, Inc.\u00a0(NASDAQ: <strong>TTEC<\/strong>) is a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions. Serving iconic and disruptive brands, TTEC\u2019s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the Company&#8217;s\u00a0TTEC Digital\u00a0business designs, builds, and operates omnichannel contact center technology, CRM, AI, and analytics solutions. The Company\u2019s TTEC Engage business delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention services. Founded in 1982, the Company&#8217;s singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company\u2019s employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more visit us at\u00a0<a href=\"https:\/\/www.globenewswire.com\/Tracker?data=rvOqZHhMvsu0klp19e2rwX_2MBmIBjThrizt8GHyPPl3khBCkGeL0-lai4DN_NgqPuDYBvnqYEHckmmMSgHbuwjprKup9VhOsv_nS3So-Qo=\" rel=\"nofollow\" target=\"_blank\">https:\/\/www.ttec.com\/emea<\/a><\/p>\n<p>\n        <strong>Media Contact<\/strong><br \/>\n        <br \/>Meredith Matthews<br \/><a href=\"https:\/\/www.globenewswire.com\/Tracker?data=g7DrboJ1C4rTTNwTRa3IvaReak72AtHxP8cEGtM9ipLwr47QMP1v-HAe8mmg4R5niAGcw9L6d0klUqi9E_TX9WkuP1Qq-lnHqXZL9STCm7YDQ3WddbkBTyYkOqiP5lo1\" rel=\"nofollow\" target=\"_blank\">meredith.matthews@ttec.com<\/a><\/p>\n<p>A photo accompanying this announcement is available at <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=rvOqZHhMvsu0klp19e2rwfYP4kn3_MQW1qFtFNk0ZnhhvE2QIZaw-MW4eh0uQKTrmYCof3RumD3iEb2ERIhIXL0J4h37aDuDogrnWSjYlI2u_LfYlP2joFIwZJv4hpyXc6PHjb6hV-h0MqtCesUoSN1VEh0LjqDqTiq0xskoLOcIArDsh9fP4FKxaae9z8k_4aZt-XvsdxOlIUOWTHF0omB_zyCaQLZ4IhF8NxAMqgPlMkItXgygW3zfT88w8ugFS6i1JyQMg3GtA1t4merKww==\" rel=\"nofollow\" target=\"_blank\">https:\/\/www.globenewswire.com\/NewsRoom\/AttachmentNg\/e6fdd6c3-2b1a-4dd2-99b4-49dc0d6db03c<\/a><\/p>\n<p>A video accompanying this announcement is available at <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=rvOqZHhMvsu0klp19e2rwfYP4kn3_MQW1qFtFNk0ZnhhvE2QIZaw-MW4eh0uQKTrvazvNAmV3VftnQTLvJFtFLCCB4NAQ1_LanuOVglq4m_mfhUKl8ykFWudw8OjnO-WllCz68MQ0kxBRjUcO8ezFN8CCGdchI4UcoN74R5t1jxjwIwygnTHg78EXysAXX4pBSLyT_jyXkpofNcBabEdTxSiANIYu9Xsjb1gTgfpunnzYV_PbuY0YfsDMwPwQqYw7aLKy2RT1dJAKHTiPEzhPw==\" rel=\"nofollow\" target=\"_blank\">https:\/\/www.globenewswire.com\/NewsRoom\/AttachmentNg\/f7c73c85-1b74-494b-95a9-6941088122de<\/a><\/p>\n<p>      <img decoding=\"async\" alt=\"\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTU5MjU2MCM3MjkzNDUzIzIwMDU4MjM=\" \/><br \/>\n      <br \/>\n      <img decoding=\"async\" alt=\"\" src=\"https:\/\/ml.globenewswire.com\/media\/OGQ3YTI0ZjAtMDQxNS00MmViLWJmNWYtNWQ0MTk3MTJlZDFjLTEwMTczOTYtMjAyNS0xMS0yNi1lbg==\/tiny\/TTEC-Services-Corporation.png\" \/>\n    <\/div>\n<div class=\"mw_contactinfo\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Company to grow Cairo workforce to 3,500 by 2029 under new MOU with ITIDA AUSTIN, Texas, Nov. 25, 2025 (GLOBE NEWSWIRE) &#8212; TTEC Holdings, Inc. (NASDAQ:\u00a0TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX, today announced a major expansion of its Egypt operations following the 2025 Global Offshoring Summit in Cairo. During the visit, TTEC Engage President John Abou participated in a Presidential Roundtable with global industry leaders, met with senior Egyptian government leaders including the Prime Minister of Egypt and Minister of ICT, and signed a Memorandum of Understanding (MOU) with the Information Technology Industry Development Agency (ITIDA) to support the company\u2019s plan to scale its Cairo operations. Under the agreement, TTEC will expand &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-expands-operations-in-egypt-following-global-offshoring-summit-engagement\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;TTEC Expands Operations in Egypt Following Global Offshoring Summit Engagement&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-913910","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>TTEC Expands Operations in Egypt Following Global Offshoring Summit Engagement - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-expands-operations-in-egypt-following-global-offshoring-summit-engagement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TTEC Expands Operations in Egypt Following Global Offshoring Summit Engagement - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Company to grow Cairo workforce to 3,500 by 2029 under new MOU with ITIDA AUSTIN, Texas, Nov. 25, 2025 (GLOBE NEWSWIRE) &#8212; TTEC Holdings, Inc. (NASDAQ:\u00a0TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX, today announced a major expansion of its Egypt operations following the 2025 Global Offshoring Summit in Cairo. During the visit, TTEC Engage President John Abou participated in a Presidential Roundtable with global industry leaders, met with senior Egyptian government leaders including the Prime Minister of Egypt and Minister of ICT, and signed a Memorandum of Understanding (MOU) with the Information Technology Industry Development Agency (ITIDA) to support the company\u2019s plan to scale its Cairo operations. 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(NASDAQ:\u00a0TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX, today announced a major expansion of its Egypt operations following the 2025 Global Offshoring Summit in Cairo. During the visit, TTEC Engage President John Abou participated in a Presidential Roundtable with global industry leaders, met with senior Egyptian government leaders including the Prime Minister of Egypt and Minister of ICT, and signed a Memorandum of Understanding (MOU) with the Information Technology Industry Development Agency (ITIDA) to support the company\u2019s plan to scale its Cairo operations. Under the agreement, TTEC will expand &hellip; Continue reading \"TTEC Expands Operations in Egypt Following Global Offshoring Summit Engagement\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-expands-operations-in-egypt-following-global-offshoring-summit-engagement\/","og_site_name":"Market Newsdesk","article_published_time":"2025-11-26T02:17:49+00:00","og_image":[{"url":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTU5MjU2MCM3MjkzNDUzIzIwMDU4MjM=","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-expands-operations-in-egypt-following-global-offshoring-summit-engagement\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-expands-operations-in-egypt-following-global-offshoring-summit-engagement\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"TTEC Expands Operations in Egypt Following Global Offshoring Summit Engagement","datePublished":"2025-11-26T02:17:49+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-expands-operations-in-egypt-following-global-offshoring-summit-engagement\/"},"wordCount":598,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-expands-operations-in-egypt-following-global-offshoring-summit-engagement\/#primaryimage"},"thumbnailUrl":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=OTU5MjU2MCM3MjkzNDUzIzIwMDU4MjM=","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-expands-operations-in-egypt-following-global-offshoring-summit-engagement\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/ttec-expands-operations-in-egypt-following-global-offshoring-summit-engagement\/","name":"TTEC Expands Operations in Egypt Following Global Offshoring Summit Engagement - 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