{"id":910494,"date":"2025-11-17T04:12:33","date_gmt":"2025-11-17T09:12:33","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/omdia-41-of-csps-see-agentic-ai-driving-autonomous-network-operations\/"},"modified":"2025-11-17T04:12:33","modified_gmt":"2025-11-17T09:12:33","slug":"omdia-41-of-csps-see-agentic-ai-driving-autonomous-network-operations","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/omdia-41-of-csps-see-agentic-ai-driving-autonomous-network-operations\/","title":{"rendered":"Omdia: 41% of CSPs See Agentic AI Driving Autonomous Network Operations"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwlistdisc { list-style-type: disc }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>Omdia: 41% of CSPs See Agentic AI Driving Autonomous Network Operations<\/b><\/p>\n<p>LONDON&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nAgentic AI is set to become a key driver of autonomous network operations, with 41% of CSPs identifying network management as its most significant area of impact, according to Omdia\u2019s latest report, <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fomdia.tech.informa.com%2Fom136085%2Fagentic-ai-an-evolution-with-transformative-potential-for-telecom-operations&amp;esheet=54358087&amp;newsitemid=20251117530877&amp;lan=en-US&amp;anchor=Agentic+AI%3A+An+Evolution+with+Transformative+Potential+for+Telecom+Operations&amp;index=1&amp;md5=f9057e6e038293c3c8a21723be250999\">Agentic AI: An Evolution with Transformative Potential for Telecom Operations<\/a>.<\/p>\n<p>\nThe research highlights that this shift is part of a broader automation-led transformation, that enables autonomous diagnostics, optimization, and fault resolution at scale. While 48% of CSPs expect Agentic AI to first enhance customer experience, the focus on network management among 41% of respondents signals a more fundamental, infrastructure-driven evolution.<\/p>\n<p>\n\u201cWhile customer care is a visible starting point, the 41% of CSPs targeting network operations are signaling the real revolution. This shift moves agentic AI from an outward-facing support tool to the core engine of the business, enabling the autonomous, self-healing networks required to manage future service complexity,&#8221; said <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fomdia.tech.informa.com%2Fauthors%2Froz-roseboro&amp;esheet=54358087&amp;newsitemid=20251117530877&amp;lan=en-US&amp;anchor=Roz+Roseboro%2C+Senior+Principal+Analyst+at+Omdia&amp;index=2&amp;md5=f1da62db33d1dbd7bcb119bfbb92df31\">Roz Roseboro, Senior Principal Analyst at Omdia<\/a>.<\/p>\n<p>\nThe report\u2019s analysis also finds:<\/p>\n<ul class=\"bwlistdisc\">\n<li>\nCSPs remain cautiously optimistic, prioritizing low-risk use cases while emphasizing the importance of observability, explainability, and governance in early deployments.<\/p>\n<\/li>\n<li>\nMulti-agent collaboration and emerging protocols such as MCP and A2A are driving the development of scalable, interoperable ecosystems that connects vendors and platforms across the telecom landscape.<\/p>\n<\/li>\n<li>\nLeading telecom IT vendors including Amdocs, Ericsson, Huawei, Nokia, Salesforce, and ServiceNow are integrating agentic capabilities into their platforms, reflecting growing momentum toward automation and AI-driven operations.<\/p>\n<\/li>\n<\/ul>\n<p>\nOffering a comprehensive analysis of how agentic AI will reshape both network and business operations, <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fomdia.tech.informa.com%2Fom136085%2Fagentic-ai-an-evolution-with-transformative-potential-for-telecom-operations&amp;esheet=54358087&amp;newsitemid=20251117530877&amp;lan=en-US&amp;anchor=the+report&amp;index=3&amp;md5=b01ff788d434e9a55f522f3f1ac1af70\">the report<\/a> concludes that<b \/>CSPs should begin deploying out-of-the-box agentic solutions while simultaneously building internal expertise to maintain control over data and development.<\/p>\n<p>\nThe study also advises that telecom<b \/>vendors prioritize transparency, flexibility, and portability in their agentic offerings to strengthen customer trust and long-term adoption.<\/p>\n<p><b>ABOUT OMDIA:<\/b><\/p>\n<p><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fomdia.tech.informa.com%2F&amp;esheet=54358087&amp;newsitemid=20251117530877&amp;lan=en-US&amp;anchor=Omdia&amp;index=4&amp;md5=6e5bcb1d71b9546b3d7a27eec867d81a\">Omdia<\/a>, part of Informa TechTarget, Inc. (Nasdaq: TTGT), is a technology research and advisory group. Our deep knowledge of tech markets grounded in real conversations with industry leaders and hundreds of thousands of data points, make our market intelligence our clients\u2019 strategic advantage. From R&amp;D to ROI, we identify the greatest opportunities and move the industry forward.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20251117530877r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20251117530877\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20251117530877\/en\/<\/a><\/span><\/p>\n<p>\nFasiha Khan: <a rel=\"nofollow\" href=\"mailto:fasiha.khan@omdia.com\">fasiha.khan@omdia.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> United Kingdom Europe<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Data Management Technology Telecommunications Mobile\/Wireless Software Networks Artificial Intelligence<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20251117530877\/en\/2526440\/3\/ITTOmdia-Logo-Grad-Indigo.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Omdia: 41% of CSPs See Agentic AI Driving Autonomous Network Operations LONDON&#8211;(BUSINESS WIRE)&#8211; Agentic AI is set to become a key driver of autonomous network operations, with 41% of CSPs identifying network management as its most significant area of impact, according to Omdia\u2019s latest report, Agentic AI: An Evolution with Transformative Potential for Telecom Operations. The research highlights that this shift is part of a broader automation-led transformation, that enables autonomous diagnostics, optimization, and fault resolution at scale. While 48% of CSPs expect Agentic AI to first enhance customer experience, the focus on network management among 41% of respondents signals a more fundamental, infrastructure-driven evolution. \u201cWhile customer care is a visible starting point, the 41% of CSPs targeting network operations &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/omdia-41-of-csps-see-agentic-ai-driving-autonomous-network-operations\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Omdia: 41% of CSPs See Agentic AI Driving Autonomous Network Operations&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-910494","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Omdia: 41% of CSPs See Agentic AI Driving Autonomous Network Operations - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/omdia-41-of-csps-see-agentic-ai-driving-autonomous-network-operations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Omdia: 41% of CSPs See Agentic AI Driving Autonomous Network Operations - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Omdia: 41% of CSPs See Agentic AI Driving Autonomous Network Operations LONDON&#8211;(BUSINESS WIRE)&#8211; Agentic AI is set to become a key driver of autonomous network operations, with 41% of CSPs identifying network management as its most significant area of impact, according to Omdia\u2019s latest report, Agentic AI: An Evolution with Transformative Potential for Telecom Operations. The research highlights that this shift is part of a broader automation-led transformation, that enables autonomous diagnostics, optimization, and fault resolution at scale. While 48% of CSPs expect Agentic AI to first enhance customer experience, the focus on network management among 41% of respondents signals a more fundamental, infrastructure-driven evolution. \u201cWhile customer care is a visible starting point, the 41% of CSPs targeting network operations &hellip; Continue reading &quot;Omdia: 41% of CSPs See Agentic AI Driving Autonomous Network Operations&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/omdia-41-of-csps-see-agentic-ai-driving-autonomous-network-operations\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-17T09:12:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20251117530877r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/omdia-41-of-csps-see-agentic-ai-driving-autonomous-network-operations\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/omdia-41-of-csps-see-agentic-ai-driving-autonomous-network-operations\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Omdia: 41% of CSPs See Agentic AI Driving Autonomous Network Operations\",\"datePublished\":\"2025-11-17T09:12:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/omdia-41-of-csps-see-agentic-ai-driving-autonomous-network-operations\\\/\"},\"wordCount\":407,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/omdia-41-of-csps-see-agentic-ai-driving-autonomous-network-operations\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&amp;sty=20251117530877r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/omdia-41-of-csps-see-agentic-ai-driving-autonomous-network-operations\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/omdia-41-of-csps-see-agentic-ai-driving-autonomous-network-operations\\\/\",\"name\":\"Omdia: 41% of CSPs See Agentic AI Driving Autonomous Network Operations - 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