{"id":907526,"date":"2025-11-10T17:21:46","date_gmt":"2025-11-10T22:21:46","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/keysight-recognized-with-2025-tsia-star-award-for-excellence-in-omnichannel-customer-experience-optimization\/"},"modified":"2025-11-10T17:21:46","modified_gmt":"2025-11-10T22:21:46","slug":"keysight-recognized-with-2025-tsia-star-award-for-excellence-in-omnichannel-customer-experience-optimization","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/keysight-recognized-with-2025-tsia-star-award-for-excellence-in-omnichannel-customer-experience-optimization\/","title":{"rendered":"Keysight Recognized with 2025 TSIA STAR Award for Excellence in Omnichannel Customer Experience Optimization"},"content":{"rendered":"<p>        <!--body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p><b>Keysight Recognized with 2025 TSIA STAR Award for Excellence in Omnichannel Customer Experience Optimization<\/b><\/p>\n<p>\nAward recognizes Keysight\u2019s leadership in delivering a unified, AI-driven customer support experience that accelerates customer success and satisfaction\n<\/p>\n<p>SANTA ROSA, Calif.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.keysight.com%2F&amp;esheet=54353913&amp;newsitemid=20251107968798&amp;lan=en-US&amp;anchor=Keysight+Technologies%2C+Inc.&amp;index=1&amp;md5=7c4d3c58468e4605faf5e2b509006784\">Keysight Technologies, Inc.<\/a> (NYSE: KEYS) has been named 2025 winner of the TSIA STAR Award for Excellence in Omnichannel Customer Experience Optimization. Presented by the Technology &amp; Services Industry Association (TSIA), the award honors organizations that have demonstrated exceptional achievement in transforming the customer support journey through a fully integrated, multichannel experience.\n<\/p>\n<p>\nKeysight earned this recognition for its innovative approach to connecting customer interactions across digital and human-assisted channels, ensuring consistent, efficient, and responsive engagement at every touchpoint.\n<\/p>\n<p>\nAt the center of Keysight\u2019s customer services is <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.keysight.com%2Fus%2Fen%2Fproducts%2Fservices%2Fkeysightcare-service-and-support.html&amp;esheet=54353913&amp;newsitemid=20251107968798&amp;lan=en-US&amp;anchor=KeysightCare&amp;index=2&amp;md5=b4cc3e877f00571357ce1894387eacb5\">KeysightCare<\/a>, a comprehensive customer support program that provides prioritized response and turnaround times within an integrated omnichannel framework. Through this model, customers experience faster resolution, improved predictability, and enhanced measurement optimization \u2014 all designed to maximize uptime and accelerate innovation.\n<\/p>\n<p><b>Thomas Lah, Executive Director and Executive Vice President at TSIA, said: <\/b>\u201cThe annual STAR Awards recognize companies that demonstrate industry-leading innovation and operational excellence in technology services. Each year, our advisory board reviews exceptional achievements from companies worldwide. Keysight\u2019s blend of AI-driven innovation, customer-centric design, and measurable impact exemplifies best-in-class execution in omnichannel support and customer satisfaction.\u201d\n<\/p>\n<p><strong>John Page, President of Global Services at Keysight<\/strong>,<b> said:<\/b> \u201cKeysight is honored to receive the TSIA award, one of the most respected recognitions in the technology and services space. This award reflects our commitment to reimagining customer engagement through AI-powered innovation and unified service experience. It represents the collective dedication of our teams around the world who ensure our customers greater uptime, faster resolution, and higher satisfaction every day.\u201d\n<\/p>\n<p><b>About Keysight Technologies<\/b><\/p>\n<p>\nAt Keysight (NYSE: KEYS), we inspire and empower innovators to bring world-changing technologies to life. As an S&amp;P 500 company, we\u2019re delivering market-leading design, emulation, and test solutions to help engineers develop and deploy faster, with less risk, throughout the entire product life cycle. We\u2019re a global innovation partner enabling customers in communications, industrial automation, aerospace and defense, automotive, semiconductor, and general electronics markets to accelerate innovation to connect and secure the world. Learn more at Keysight Newsroom and <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.keysight.com&amp;esheet=54353913&amp;newsitemid=20251107968798&amp;lan=en-US&amp;anchor=www.keysight.com&amp;index=3&amp;md5=3259ef63b13bc769cbdef9652b874685\">www.keysight.com<\/a>.\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20251107968798r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20251107968798\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20251107968798\/en\/<\/a><\/span><\/p>\n<p><b>Keysight Media Contacts<\/b><\/p>\n<p>\nAndrea Mueller<br \/>\n<br \/>Americas \/ Europe<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:Andrea.mueller@keysight.com\">Andrea.mueller@keysight.com<\/a><\/p>\n<p>\nFusako Dohi<br \/>\n<br \/>Asia<br \/>\n<br \/>+81 42 660-2162<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:fusako_dohi@keysight.com\">fusako_dohi@keysight.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> California United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Technology Semiconductor Telecommunications Software Hardware Electronic Design Automation Data Management Artificial Intelligence Consumer Electronics<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20251107968798\/en\/1598280\/3\/BrandRefreshKeysightLogo_Business_Wire.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Keysight Recognized with 2025 TSIA STAR Award for Excellence in Omnichannel Customer Experience Optimization Award recognizes Keysight\u2019s leadership in delivering a unified, AI-driven customer support experience that accelerates customer success and satisfaction SANTA ROSA, Calif.&#8211;(BUSINESS WIRE)&#8211;Keysight Technologies, Inc. (NYSE: KEYS) has been named 2025 winner of the TSIA STAR Award for Excellence in Omnichannel Customer Experience Optimization. Presented by the Technology &amp; Services Industry Association (TSIA), the award honors organizations that have demonstrated exceptional achievement in transforming the customer support journey through a fully integrated, multichannel experience. Keysight earned this recognition for its innovative approach to connecting customer interactions across digital and human-assisted channels, ensuring consistent, efficient, and responsive engagement at every touchpoint. At the center of Keysight\u2019s customer services &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/keysight-recognized-with-2025-tsia-star-award-for-excellence-in-omnichannel-customer-experience-optimization\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Keysight Recognized with 2025 TSIA STAR Award for Excellence in Omnichannel Customer Experience Optimization&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-907526","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Keysight Recognized with 2025 TSIA STAR Award for Excellence in Omnichannel Customer Experience Optimization - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/keysight-recognized-with-2025-tsia-star-award-for-excellence-in-omnichannel-customer-experience-optimization\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Keysight Recognized with 2025 TSIA STAR Award for Excellence in Omnichannel Customer Experience Optimization - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Keysight Recognized with 2025 TSIA STAR Award for Excellence in Omnichannel Customer Experience Optimization Award recognizes Keysight\u2019s leadership in delivering a unified, AI-driven customer support experience that accelerates customer success and satisfaction SANTA ROSA, Calif.&#8211;(BUSINESS WIRE)&#8211;Keysight Technologies, Inc. (NYSE: KEYS) has been named 2025 winner of the TSIA STAR Award for Excellence in Omnichannel Customer Experience Optimization. Presented by the Technology &amp; Services Industry Association (TSIA), the award honors organizations that have demonstrated exceptional achievement in transforming the customer support journey through a fully integrated, multichannel experience. Keysight earned this recognition for its innovative approach to connecting customer interactions across digital and human-assisted channels, ensuring consistent, efficient, and responsive engagement at every touchpoint. 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(NYSE: KEYS) has been named 2025 winner of the TSIA STAR Award for Excellence in Omnichannel Customer Experience Optimization. Presented by the Technology &amp; Services Industry Association (TSIA), the award honors organizations that have demonstrated exceptional achievement in transforming the customer support journey through a fully integrated, multichannel experience. Keysight earned this recognition for its innovative approach to connecting customer interactions across digital and human-assisted channels, ensuring consistent, efficient, and responsive engagement at every touchpoint. 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