{"id":906122,"date":"2025-11-05T16:04:28","date_gmt":"2025-11-05T21:04:28","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/leadership-vacuum-fuels-tech-anxiety-in-the-workplace-according-to-mercer\/"},"modified":"2025-11-05T16:04:28","modified_gmt":"2025-11-05T21:04:28","slug":"leadership-vacuum-fuels-tech-anxiety-in-the-workplace-according-to-mercer","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/leadership-vacuum-fuels-tech-anxiety-in-the-workplace-according-to-mercer\/","title":{"rendered":"Leadership Vacuum Fuels Tech Anxiety in the Workplace, According to Mercer"},"content":{"rendered":"

<\/p>\n

Leadership Vacuum Fuels Tech Anxiety in the Workplace, According to Mercer<\/b><\/p>\n

NEW YORK–(BUSINESS WIRE<\/a>)–Mercer<\/a>,<\/a> a business of Marsh McLennan (NYSE: MMC) and a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people, today released its 2025 HR Technology\u2019s Impact on the Workforce<\/a> report. The study captures the views of over 8,500 employees globally on technology in the workplace.\n<\/p>\n

\nAs employers increasingly turn to AI and other technologies to optimize performance and boost productivity, the study reveals a critical communication gap: fewer than 20% of employees have heard from their direct manager or supervisor about AI\u2019s impact on their job or the business. This communication void is fueling uncertainty about roles and skills, increasing the risk of disruption for both businesses and the workforce.\n<\/p>\n

\n\u201cEffective leadership in the AI era requires more than announcements about the latest AI tool \u2013 it demands visible engagement, honest communication and modeling adaptability. To address fear of technology\u2019s impact on work, leaders must acknowledge uncertainty, prioritize the redesign of work and walk through change with their teams,\u201d said Ravin Jesuthasan, Mercer\u2019s Global Transformation Leader.\n<\/p>\n

Concerns mount as AI adoption accelerates<\/b><\/p>\n

\nIn countries with the highest workplace AI usage, such as the United Arab Emirates (85%) and Mexico (72%), employees express the greatest concern about technology\u2019s impact on their jobs. In contrast, in select European countries, where AI usage at work is lower, fewer than 1 in 10 workers share these concerns.\n<\/p>\n

\nThis anxiety is especially pronounced in the high-tech industry, where 63% of employees say tech\u2019s potential to take over or change their jobs makes them hesitant to adopt new technology \u2013 higher than the global average of 53%.\n<\/p>\n

\nManagers and executives are among the most worried about tech reshaping their roles \u2013 59% and 62% respectively \u2013 compared to other professional workers (48%) and hourly workers (50%).\n<\/p>\n

Managers play a critical role in alleviating workforce fears<\/b><\/p>\n

\nThe anxiety around technology is deepened by a lack of clear communication from leaders. Globally, fewer than one in four employees has heard from the CEO about how AI will impact their business, and only 13% of workers have heard from HR on the topic. This leadership vacuum is intensifying the fear among employees, distracting them from unlocking productivity gains that will help organizations do and achieve more.\n<\/p>\n

\nWhile employees\u2019 trust in immediate managers remains higher than in the C-suite, managers are often hamstrung by a lack of clear direction on AI strategy and what it means for their teams.\n<\/p>\n

\n\u201cManagers are pivotal culture carriers who translate corporate goals into the redesign of work and have real conversations about growth and upskilling. Investing in manager training for people leadership and AI fluency and holding them accountable for talent development is essential,\u201d Mr. Jesuthasan added.\n<\/p>\n

Culture and trust drive reskilling<\/b><\/p>\n

\n\u201cIn today\u2019s rapidly evolving tech landscape, the speed and impact of advancements demand that organizations continuously reskill and upskill the workforce. This is more important than ever to sustain business growth and workforce resilience,\u201d Mr. Jesuthasan said.\n<\/p>\n

\nEmployees\u2019 pride in their company strongly influences their desire to reskill. Those who are not proud of their employers are over 5.5 times more likely to spend no time on skill development. Mercer\u2019s research also highlights that upskilling depends not just on access to learning opportunities but on the environment in which people learn. Of employees who report spending more than 15% of their time each month learning new skills, 54% say they are confident their manager supports their career advancement, while 49% say they feel a genuine sense of belonging within their team.\n<\/p>\n

\nThis trust creates psychological safety, encouraging employees to take risks, share knowledge and apply new skills.\n<\/p>\n

\n\u201cTo capture AI\u2019s full potential, organizations need to build cultures where learning is safe and perpetual, where agility is celebrated and employees feel a genuine sense of belonging,\u201d said Mr. Jesuthasan.\n<\/p>\n

About Mercer\u2019s 2025 HR Technology\u2019s Impact on the Workforce report<\/b><\/p>\n

Mercer’s 2025 HR Technology’s Impact on the Workforce<\/a> report features insights from a survey of over 8,500 employees, conducted from March 17-31, 2025. Full-time workers \u2014 who touch work technology the most \u2014 across a range of industries and job levels in the United States, Canada, Mexico, Germany, France, United Kingdom, Italy, Australia, United Arab Emirates and Singapore were surveyed.\n<\/p>\n

About Mercer<\/b><\/p>\n

Mercer<\/a>, a business of Marsh McLennan<\/a> (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh<\/a>, Guy Carpenter<\/a>, Mercer<\/a> and Oliver Wyman<\/a>. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com<\/a>. Follow Mercer on LinkedIn<\/a> and X<\/a>.\n<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20251104032308\/en\/<\/a><\/span><\/p>\n

Media:
\n<\/b>
Amelia Woltering
\n
Mercer
\n
+1 212 345 0864
\n
Amelia.Woltering@mmc.com<\/a><\/p>\n

KEYWORDS:<\/b> New York United States North America<\/p>\n

INDUSTRY KEYWORDS:<\/b> Banking Professional Services Business Fintech Technology Artificial Intelligence Other Professional Services Insurance Human Resources Finance Other Technology Consulting<\/p>\n

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Leadership Vacuum Fuels Tech Anxiety in the Workplace, According to Mercer NEW YORK–(BUSINESS WIRE)–Mercer, a business of Marsh McLennan (NYSE: MMC) and a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people, today released its 2025 HR Technology\u2019s Impact on the Workforce report. The study captures the views of over 8,500 employees globally on technology in the workplace. As employers increasingly turn to AI and other technologies to optimize performance and boost productivity, the study reveals a critical communication gap: fewer than 20% of employees have heard from their direct manager or supervisor about AI\u2019s impact on their job or the business. This communication void is … <\/p>\n

Continue reading “Leadership Vacuum Fuels Tech Anxiety in the Workplace, According to Mercer”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-906122","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nLeadership Vacuum Fuels Tech Anxiety in the Workplace, According to Mercer - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/leadership-vacuum-fuels-tech-anxiety-in-the-workplace-according-to-mercer\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Leadership Vacuum Fuels Tech Anxiety in the Workplace, According to Mercer - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Leadership Vacuum Fuels Tech Anxiety in the Workplace, According to Mercer NEW YORK–(BUSINESS WIRE)–Mercer, a business of Marsh McLennan (NYSE: MMC) and a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people, today released its 2025 HR Technology\u2019s Impact on the Workforce report. The study captures the views of over 8,500 employees globally on technology in the workplace. As employers increasingly turn to AI and other technologies to optimize performance and boost productivity, the study reveals a critical communication gap: fewer than 20% of employees have heard from their direct manager or supervisor about AI\u2019s impact on their job or the business. 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