{"id":903705,"date":"2025-10-31T09:53:37","date_gmt":"2025-10-31T13:53:37","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/xiao-i-corporation-renews-strategic-partnership-with-premier-multinational-insurer-to-elevate-customer-experience-with-ai-powered-conversational-platform\/"},"modified":"2025-10-31T09:53:37","modified_gmt":"2025-10-31T13:53:37","slug":"xiao-i-corporation-renews-strategic-partnership-with-premier-multinational-insurer-to-elevate-customer-experience-with-ai-powered-conversational-platform","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/xiao-i-corporation-renews-strategic-partnership-with-premier-multinational-insurer-to-elevate-customer-experience-with-ai-powered-conversational-platform\/","title":{"rendered":"Xiao-I Corporation Renews Strategic Partnership with Premier Multinational Insurer to Elevate Customer Experience with AI-Powered Conversational Platform"},"content":{"rendered":"<div class=\"xn-newslines\">\n<p class=\"xn-distributor\">PR Newswire<\/p>\n<\/p><\/div>\n<div class=\"xn-content\">\n<p>\n        <span class=\"legendSpanClass\"><br \/>\n          <span class=\"xn-location\">SHANGHAI<\/span><br \/>\n        <\/span>, <span class=\"legendSpanClass\"><span class=\"xn-chron\">Oct. 31, 2025<\/span><\/span> \/PRNewswire\/ &#8212; Xiao-I Corporation (NASDAQ: AIXI), a global leader in cognitive intelligence solutions, today announced the renewal of its strategic partnership with a leading multinational life insurance provider, continuing a collaboration centered on the deployment of Xiao-I&#8217;s \u00a0<b>iBot Pro<\/b>\u2014an enterprise-grade, multimodal conversational AI platform. This extension underscores the value of Xiao-I&#8217;s advanced AI technologies in delivering intelligent, scalable, and personalized customer service within the highly regulated insurance industry. IBot Pro enables the insurer to provide seamless, accurate, and context-aware support across multiple customer touchpoints\u2014including web portals, mobile apps, and social messaging platforms\u2014while maintaining strict compliance and data security standards. Below are the key outcomes achieved through iBot Pro deployment:<\/p>\n<ul type=\"disc\">\n<li>\u00a0<b>24\/7 Intelligent Customer Engagement<\/b>: Instant handling of high-frequency inquiries related to policy details, claims status, premium payments, and product information, significantly reducing waiting times and improving customer satisfaction.<\/li>\n<li>\u00a0<b>Unified Omnichannel Support<\/b>: Consistent and coherent service experience across all digital platforms, with the AI platform automatically synchronizing conversation history and user context during channel switching.<\/li>\n<li>\u00a0<b>High-Accuracy Intent Recognition<\/b>: Advanced natural language processing ensures high intent recognition accuracy, enabling precise routing and resolution of complex insurance-related queries.<\/li>\n<li>\u00a0<b>Operational Efficiency<\/b>\u00a0: Automation of routine inquiries allows human agents to focus on high-value tasks such as personalized advisory and complex case management, leading to measurable reductions in operational costs.<\/li>\n<li>\u00a0<b>Rapid Deployment and Adaptability<\/b>: The low-code\/no-code platform allows the client to quickly update responses based on new insurance products, regulatory changes, or market campaigns without extensive IT dependency.<\/li>\n<\/ul>\n<p>Xiao-I remains steadfast in its commitment to pushing the boundaries of cognitive intelligence, continuously enhancing its technologies to deliver greater value through strategic partnerships. Our focus remains on empowering enterprises with reliable, scalable, and future-ready AI solutions designed to optimize operational performance while building deeper customer connections. In the insurance sector, where trust and timely service are foundational, this contract renewal underscores not only the robustness of the iBot Pro platform but also our dedication to helping insurers worldwide deliver swifter, more intelligent, and genuinely empathetic customer experiences\u2014all while achieving measurable operational excellence. In collaboration with our partners, we are collectively advancing the future of intelligent enterprise service, one interaction at a time.<\/p>\n<p>\n        <b>About\u00a0Xiao-I Corporation<\/b>\n      <\/p>\n<p>Xiao-I Corporation\u00a0is a leading cognitive intelligence enterprise in\u00a0China\u00a0that offers a diverse range\u00a0of business solutions and services in artificial intelligence, covering natural language processing, voice and image recognition, machine learning, and affective computing. Since its inception in 2001, the Company has developed an extensive portfolio of cognitive intelligence technologies that are\u00a0highly suitable and have been applied to a wide variety of business cases. Xiao-I powers its\u00a0cognitive intelligence products and services with its cutting-edge, proprietary AI technologies to\u00a0enable and promote industrial digitization, intelligent upgrading, and transformation. For more\u00a0information, please visit:\u00a0<b><a href=\"http:\/\/www.xiaoi.com\/\" target=\"_blank\" rel=\"nofollow\">www.xiaoi.com<\/a><\/b>.<\/p>\n<p>\n        <b>Forward-Looking Statements<\/b>\n      <\/p>\n<p>This press release contains forward-looking statements as defined by the Private Securities Litigation Reform Act of 1995. Forward-looking statements include statements concerning plans, objectives, goals, strategies, future events or performance, and underlying assumptions and other statements that are other than statements of historical facts. When the Company uses words such as &#8220;may,&#8221; &#8220;will,&#8221; &#8220;intend,&#8221; &#8220;should,&#8221; &#8220;believe,&#8221; &#8220;expect,&#8221; &#8220;anticipate,&#8221; &#8220;project,&#8221; &#8220;estimate&#8221; or similar expressions that do not relate solely to historical matters, it is making forward-looking statements. Forward-looking statements are not guarantees of future performance and involve risks and uncertainties that may cause the actual results to differ materially from the Company&#8217;s expectations discussed in the forward-looking statements. These statements are subject to uncertainties and risks including, but not limited to, the following: the Company&#8217;s ability to achieve its goals and strategies, the Company&#8217;s future business development and plans for future business development, including its financial conditions and results of operations, product and service demand and acceptance, reputation and brand, the impact of competition and pricing, changes in technology, government regulations, fluctuations in general economic and business conditions in\u00a0China, and assumptions underlying or related to any of the foregoing and other risks contained in reports filed by the Company with the\u00a0U.S. Securities and Exchange Commission\u00a0(&#8220;SEC&#8221;). For these reasons, among others, investors are cautioned not to place undue reliance upon any forward-looking statements in this press release. Additional factors are discussed in the Company&#8217;s filings with the\u00a0SEC, including under the section entitled &#8220;Risk Factors&#8221; in its annual report on Form 20-F filed with the\u00a0SEC\u00a0on\u00a0May 15, 2025, as well as its current reports on Form 6-K and other filings, all of which are available for review at\u00a0<b><a href=\"https:\/\/www.sec.gov\/\" target=\"_blank\" rel=\"nofollow\">www.sec.gov<\/a><\/b>. The Company undertakes no obligation to publicly revise these forward-looking statements to reflect events or circumstances that arise after the date hereof.<\/p>\n<p id=\"PURL\">\n        <img loading=\"lazy\" decoding=\"async\" title=\"Cision\" width=\"12\" height=\"12\" alt=\"Cision\" src=\"https:\/\/edge.prnewswire.com\/c\/img\/favicon.png?sn=CN12124&amp;sd=2025-10-31\" \/> View original content:<a id=\"PRNURL\" rel=\"nofollow\" href=\"https:\/\/www.prnewswire.com\/news-releases\/xiao-i-corporation-renews-strategic-partnership-with-premier-multinational-insurer-to-elevate-customer-experience-with-ai-powered-conversational-platform-302600629.html\" target=\"_blank\">https:\/\/www.prnewswire.com\/news-releases\/xiao-i-corporation-renews-strategic-partnership-with-premier-multinational-insurer-to-elevate-customer-experience-with-ai-powered-conversational-platform-302600629.html<\/a><\/p>\n<p>SOURCE  Xiao-I Corporation<\/p>\n<\/p><\/div>\n<p>    <img decoding=\"async\" alt=\"\" src=\"https:\/\/rt.prnewswire.com\/rt.gif?NewsItemId=CN12124&amp;Transmission_Id=202510310945PR_NEWS_USPR_____CN12124&amp;DateId=20251031\" style=\"border:0px;width:1px;height:1px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>PR Newswire SHANGHAI , Oct. 31, 2025 \/PRNewswire\/ &#8212; Xiao-I Corporation (NASDAQ: AIXI), a global leader in cognitive intelligence solutions, today announced the renewal of its strategic partnership with a leading multinational life insurance provider, continuing a collaboration centered on the deployment of Xiao-I&#8217;s \u00a0iBot Pro\u2014an enterprise-grade, multimodal conversational AI platform. This extension underscores the value of Xiao-I&#8217;s advanced AI technologies in delivering intelligent, scalable, and personalized customer service within the highly regulated insurance industry. IBot Pro enables the insurer to provide seamless, accurate, and context-aware support across multiple customer touchpoints\u2014including web portals, mobile apps, and social messaging platforms\u2014while maintaining strict compliance and data security standards. Below are the key outcomes achieved through iBot Pro deployment: \u00a024\/7 Intelligent Customer Engagement: &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/xiao-i-corporation-renews-strategic-partnership-with-premier-multinational-insurer-to-elevate-customer-experience-with-ai-powered-conversational-platform\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Xiao-I Corporation Renews Strategic Partnership with Premier Multinational Insurer to Elevate Customer Experience with AI-Powered Conversational Platform&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-903705","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Xiao-I Corporation Renews Strategic Partnership with Premier Multinational Insurer to Elevate Customer Experience with AI-Powered Conversational Platform - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/xiao-i-corporation-renews-strategic-partnership-with-premier-multinational-insurer-to-elevate-customer-experience-with-ai-powered-conversational-platform\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Xiao-I Corporation Renews Strategic Partnership with Premier Multinational Insurer to Elevate Customer Experience with AI-Powered Conversational Platform - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"PR Newswire SHANGHAI , Oct. 31, 2025 \/PRNewswire\/ &#8212; Xiao-I Corporation (NASDAQ: AIXI), a global leader in cognitive intelligence solutions, today announced the renewal of its strategic partnership with a leading multinational life insurance provider, continuing a collaboration centered on the deployment of Xiao-I&#8217;s \u00a0iBot Pro\u2014an enterprise-grade, multimodal conversational AI platform. This extension underscores the value of Xiao-I&#8217;s advanced AI technologies in delivering intelligent, scalable, and personalized customer service within the highly regulated insurance industry. IBot Pro enables the insurer to provide seamless, accurate, and context-aware support across multiple customer touchpoints\u2014including web portals, mobile apps, and social messaging platforms\u2014while maintaining strict compliance and data security standards. Below are the key outcomes achieved through iBot Pro deployment: \u00a024\/7 Intelligent Customer Engagement: &hellip; Continue reading &quot;Xiao-I Corporation Renews Strategic Partnership with Premier Multinational Insurer to Elevate Customer Experience with AI-Powered Conversational Platform&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/xiao-i-corporation-renews-strategic-partnership-with-premier-multinational-insurer-to-elevate-customer-experience-with-ai-powered-conversational-platform\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-31T13:53:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/edge.prnewswire.com\/c\/img\/favicon.png?sn=CN12124&amp;sd=2025-10-31\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/xiao-i-corporation-renews-strategic-partnership-with-premier-multinational-insurer-to-elevate-customer-experience-with-ai-powered-conversational-platform\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/xiao-i-corporation-renews-strategic-partnership-with-premier-multinational-insurer-to-elevate-customer-experience-with-ai-powered-conversational-platform\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Xiao-I Corporation Renews Strategic Partnership with Premier Multinational Insurer to Elevate Customer Experience with AI-Powered Conversational Platform\",\"datePublished\":\"2025-10-31T13:53:37+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/xiao-i-corporation-renews-strategic-partnership-with-premier-multinational-insurer-to-elevate-customer-experience-with-ai-powered-conversational-platform\\\/\"},\"wordCount\":799,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/xiao-i-corporation-renews-strategic-partnership-with-premier-multinational-insurer-to-elevate-customer-experience-with-ai-powered-conversational-platform\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/edge.prnewswire.com\\\/c\\\/img\\\/favicon.png?sn=CN12124&amp;sd=2025-10-31\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/xiao-i-corporation-renews-strategic-partnership-with-premier-multinational-insurer-to-elevate-customer-experience-with-ai-powered-conversational-platform\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/xiao-i-corporation-renews-strategic-partnership-with-premier-multinational-insurer-to-elevate-customer-experience-with-ai-powered-conversational-platform\\\/\",\"name\":\"Xiao-I Corporation Renews Strategic Partnership with Premier Multinational Insurer to Elevate Customer Experience with AI-Powered Conversational Platform - 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This extension underscores the value of Xiao-I&#8217;s advanced AI technologies in delivering intelligent, scalable, and personalized customer service within the highly regulated insurance industry. IBot Pro enables the insurer to provide seamless, accurate, and context-aware support across multiple customer touchpoints\u2014including web portals, mobile apps, and social messaging platforms\u2014while maintaining strict compliance and data security standards. 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