{"id":889960,"date":"2025-09-26T12:37:11","date_gmt":"2025-09-26T16:37:11","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/8x8-recognized-in-2025-gartner-magic-quadrant-for-ucaas-for-fourteenth-year-in-row\/"},"modified":"2025-09-26T12:37:11","modified_gmt":"2025-09-26T16:37:11","slug":"8x8-recognized-in-2025-gartner-magic-quadrant-for-ucaas-for-fourteenth-year-in-row","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/8x8-recognized-in-2025-gartner-magic-quadrant-for-ucaas-for-fourteenth-year-in-row\/","title":{"rendered":"8×8 Recognized in 2025 Gartner\u00ae Magic Quadrant\u2122 for UCaaS for Fourteenth Year in Row"},"content":{"rendered":"

<\/p>\n

8×8 Recognized in 2025 Gartner\u00ae Magic Quadrant\u2122 for UCaaS for Fourteenth Year in Row<\/b><\/p>\n

CAMPBELL, Calif.–(BUSINESS WIRE<\/a>)–8×8, Inc.<\/a> (NASDAQ: EGHT), the industry\u2019s most integrated customer experience (CX) platform provider, has been recognized for the fourteenth consecutive year in the Gartner Magic Quadrant\u2122 for Unified Communications as a Service<\/a>.<\/p>\n

\n\u201cWe believe our recognition in the 2025 Gartner Magic Quadrant for UCaaS is a validation of our mission to deliver simple, reliable, and scalable communications that help customers run their business better,\u201d said Samuel Wilson, Chief Executive Officer at 8×8, Inc. \u201cAs we continue to innovate across our unified platform\u2014from AI-driven insights to native contact center capabilities\u2014we remain focused on outcomes that matter most to our customers: faster time-to-value, predictable TCO, and the ability to scale without complexity.\u201d<\/p>\n

\nThe 8×8 Platform for CX <\/a>brings together contact center, unified communications, and CPaaS solutions into one secure, AI-powered platform. A core component is 8×8 Work<\/a>, the UCaaS offering that combines enterprise-grade voice, video meetings, and team chat in a single experience. Delivered alongside capabilities like virtual agents, business SMS, secure payments, conversational intelligence, and analytics, the platform helps organizations streamline operations and elevate engagement.<\/p>\n

\nThe 8×8 platform is a resilient, secure, and compliant platform, offering the highest levels of reliability with a financially backed, platform-wide 99.999% uptime SLA across an integrated cloud UCaaS and CCaaS solution.<\/p>\n

\nThe 8×8 platform also seamlessly extends to Microsoft Teams through a portfolio of native integration options that includes the Microsoft-certified 8×8 Contact Center for Microsoft Teams<\/a>, 8×8 Voice for Microsoft Teams<\/a> leveraging global Direct Routing as a Service, 8×8 Operator Connect for Microsoft Teams<\/a>, and a solution for cost-effective external calling without requiring Teams Phone licenses.<\/p>\n

\n[1] Gartner Magic Quadrant for Unified Communications as a Service<\/a>, Pankil Sheth, Megan Fernandez, Rafael Benitez, Nitin Narang, 22 September 2025. This Magic Quadrant report name has changed from 2015 onwards- 2015-2023: Magic Quadrant for Unified Communications as a Service, Worldwide, 2014: Magic Quadrant for Unified Communications as a Service, North America With Additional Regional Presence, 2012-2013: Magic Quadrant for Unified Communications as a Service, North America.<\/p>\n

Gartner Disclaimer:<\/b><\/p>\n

\nGartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.<\/p>\n

\nGARTNER is a registered trademark and service mark, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and\/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.<\/p>\n

About 8×8 Inc.<\/b><\/p>\n

\n8×8, Inc. (NASDAQ: EGHT) connects people and organizations through seamless communication on the industry’s most integrated platform for Customer Experience\u2014combining Contact Center, Unified Communication, and CPaaS solutions. The 8×8\u00ae Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. For additional information, visit www.8×8.com<\/a>, or follow 8×8 on LinkedIn<\/a>, X<\/a>, and Facebook<\/a>.<\/p>\n

\nCopyright 2025 8×8, Inc. 8×8 and associated brand assets are trademarks of 8×8, Inc. All rights reserved.<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20250926036353\/en\/<\/a><\/span><\/p>\n

8×8, Inc. Contacts:<\/b><\/p>\n

\nMedia:
\n
8×8@sourcecodecomms.com<\/a><\/p>\n

\nInvestor Relations:
\n
Investor.Relations@8×8.com<\/a><\/p>\n

KEYWORDS:<\/b> United States North America California<\/p>\n

INDUSTRY KEYWORDS:<\/b> Data Management Technology VoIP Telecommunications Software Networks<\/p>\n

MEDIA:<\/b><\/p>\n\n\n\n\n
Logo<\/b><\/font><\/td>\n<\/tr>\n
\"Logo\"<\/td>\n<\/tr>\n
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8×8 Recognized in 2025 Gartner\u00ae Magic Quadrant\u2122 for UCaaS for Fourteenth Year in Row CAMPBELL, Calif.–(BUSINESS WIRE)–8×8, Inc. (NASDAQ: EGHT), the industry\u2019s most integrated customer experience (CX) platform provider, has been recognized for the fourteenth consecutive year in the Gartner Magic Quadrant\u2122 for Unified Communications as a Service. \u201cWe believe our recognition in the 2025 Gartner Magic Quadrant for UCaaS is a validation of our mission to deliver simple, reliable, and scalable communications that help customers run their business better,\u201d said Samuel Wilson, Chief Executive Officer at 8×8, Inc. \u201cAs we continue to innovate across our unified platform\u2014from AI-driven insights to native contact center capabilities\u2014we remain focused on outcomes that matter most to our customers: faster time-to-value, predictable TCO, and … <\/p>\n

Continue reading “8×8 Recognized in 2025 Gartner\u00ae Magic Quadrant\u2122 for UCaaS for Fourteenth Year in Row”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-889960","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\n8x8 Recognized in 2025 Gartner\u00ae Magic Quadrant\u2122 for UCaaS for Fourteenth Year in Row - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/8x8-recognized-in-2025-gartner-magic-quadrant-for-ucaas-for-fourteenth-year-in-row\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"8x8 Recognized in 2025 Gartner\u00ae Magic Quadrant\u2122 for UCaaS for Fourteenth Year in Row - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"8×8 Recognized in 2025 Gartner\u00ae Magic Quadrant\u2122 for UCaaS for Fourteenth Year in Row CAMPBELL, Calif.–(BUSINESS WIRE)–8×8, Inc. (NASDAQ: EGHT), the industry\u2019s most integrated customer experience (CX) platform provider, has been recognized for the fourteenth consecutive year in the Gartner Magic Quadrant\u2122 for Unified Communications as a Service. \u201cWe believe our recognition in the 2025 Gartner Magic Quadrant for UCaaS is a validation of our mission to deliver simple, reliable, and scalable communications that help customers run their business better,\u201d said Samuel Wilson, Chief Executive Officer at 8×8, Inc. \u201cAs we continue to innovate across our unified platform\u2014from AI-driven insights to native contact center capabilities\u2014we remain focused on outcomes that matter most to our customers: faster time-to-value, predictable TCO, and … Continue reading "8×8 Recognized in 2025 Gartner\u00ae Magic Quadrant\u2122 for UCaaS for Fourteenth Year in Row"\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/8x8-recognized-in-2025-gartner-magic-quadrant-for-ucaas-for-fourteenth-year-in-row\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2025-09-26T16:37:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20250926036353r1&sid=flmnd&distro=nx&lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/8x8-recognized-in-2025-gartner-magic-quadrant-for-ucaas-for-fourteenth-year-in-row\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/8x8-recognized-in-2025-gartner-magic-quadrant-for-ucaas-for-fourteenth-year-in-row\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"8×8 Recognized in 2025 Gartner\u00ae Magic Quadrant\u2122 for UCaaS for Fourteenth Year in Row\",\"datePublished\":\"2025-09-26T16:37:11+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/8x8-recognized-in-2025-gartner-magic-quadrant-for-ucaas-for-fourteenth-year-in-row\\\/\"},\"wordCount\":619,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/8x8-recognized-in-2025-gartner-magic-quadrant-for-ucaas-for-fourteenth-year-in-row\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20250926036353r1&sid=flmnd&distro=nx&lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/8x8-recognized-in-2025-gartner-magic-quadrant-for-ucaas-for-fourteenth-year-in-row\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/8x8-recognized-in-2025-gartner-magic-quadrant-for-ucaas-for-fourteenth-year-in-row\\\/\",\"name\":\"8x8 Recognized in 2025 Gartner\u00ae Magic Quadrant\u2122 for UCaaS for Fourteenth Year in Row - 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