{"id":886378,"date":"2025-09-15T13:03:14","date_gmt":"2025-09-15T17:03:14","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/ai-use-cases-double-though-business-outcomes-lag-ambition-isg-study\/"},"modified":"2025-09-15T13:03:14","modified_gmt":"2025-09-15T17:03:14","slug":"ai-use-cases-double-though-business-outcomes-lag-ambition-isg-study","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/ai-use-cases-double-though-business-outcomes-lag-ambition-isg-study\/","title":{"rendered":"AI Use Cases Double Though Business Outcomes Lag Ambition: ISG Study"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>AI Use Cases Double Though Business Outcomes Lag Ambition: ISG Study<\/b><\/p>\n<p class=\"bwalignc\"><b>New ISG research finds companies have doubled the number of AI use cases in production and broadened development of unique applications<\/b><\/p>\n<p>FRISCO, Texas&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nThe number of prioritized enterprise AI use cases in production has more than doubled since 2024, as enterprises put proven pilots into production and pursue experiments with business-specific initiatives, according to a new research report from Information Services Group (<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.isg-one.com&amp;esheet=54324293&amp;newsitemid=20250915236466&amp;lan=en-US&amp;anchor=ISG&amp;index=1&amp;md5=40d8f6230d0bb5879326b5157937d516\">ISG<\/a>) (Nasdaq: <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.nasdaq.com%2Fsymbol%2Fiii&amp;esheet=54324293&amp;newsitemid=20250915236466&amp;lan=en-US&amp;anchor=III&amp;index=2&amp;md5=8b66126503c704d8eeecba69b052b4b4\">III<\/a>), a global AI-focused technology research and advisory firm.<\/p>\n<p>\nISG will present the findings of its latest <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fisg-one.com%2Fstate-of-enterprise-ai-adoption-report-2025&amp;esheet=54324293&amp;newsitemid=20250915236466&amp;lan=en-US&amp;anchor=ISG+State+of+Enterprise+AI+Adoption+report&amp;index=3&amp;md5=5639faca2039854f0fcd821b2edae4d3\">ISG State of Enterprise AI Adoption report<\/a> here today at the <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fsicus.isg-one.com%2F2025%2Fhome&amp;esheet=54324293&amp;newsitemid=20250915236466&amp;lan=en-US&amp;anchor=2025+ISG+Sourcing+Industry+Conference&amp;index=4&amp;md5=b002a82c3a21c395ab3bdecfbfeef67d\">2025 ISG Sourcing Industry Conference<\/a>, the premier annual event for service and technology providers. The third annual report delivers a current state of the market and a roadmap for adopting AI at scale. It also frames a new pricing model for agentic AI services.<\/p>\n<p>\nThe global survey of 400 senior AI decision makers finds they are leveraging AI\u2019s ability to recognize patterns and predict outcomes while layering in GenAI and agentic AI tools as their organizations\u2019 data readiness and governance improve. While enterprises are scaling AI faster, their business results remain uneven, with only one in four initiatives meeting expectations for revenue impact, and many failing to produce broad cost savings.<\/p>\n<p>\n\u201cCompanies are investing in the areas of AI that are demonstrating near-term results but also experimenting with a broader range of use cases,\u201d said Steve Hall, Chief AI Officer, ISG. \u201cThe variety of AI use cases that are unique to companies\u2019 industries and data contexts shows just how much opportunity there is.\u201d<\/p>\n<p>\nThe study finds that 31 percent of enterprises deploying AI have brought at least one of their top three most-funded use cases into production, more than double the share that had done so in 2024. Organizations are going live with AI at higher rates in compliance, risk management and quality control. The focus for these AI use cases is to strengthen established processes, rather than target revenue growth and cost reduction.<\/p>\n<p>\nEnterprises are gradually shifting their AI efforts from efficiency to high-value functions that support business growth, despite limited results so far in this area so far, ISG says. Customer relationship management automation, sales enablement, forecasting and lead capture have become leading use cases in 2025.<\/p>\n<p>\nThe rise of autonomous AI agents is also reshaping how enterprises think about the cost of AI. As traditional pricing models leave clients struggling to connect price with value, the report proposes a new framework that prices AI services by the level of autonomy, so charges reflect how work is done, not just what is delivered.<\/p>\n<p>\n\u201cBy classifying services according to their intelligence and independence, this autonomy level pricing framework delivers clarity and fairness to the market,\u201d Hall said. \u201cISG expects this model to define how AI services are contracted so businesses can benefit from increasing automation as AI technology continues to progress.\u201d<\/p>\n<p>\nSuccessful AI deployment still depends on core elements that enterprises must get right before bringing pilots to production, the research finds. To achieve business value, enterprises need to coordinate the platforms that power model development, the software that embeds AI and the services that connect them. What matters more than the presence of any one layer is how effectively they work together, the report says.<\/p>\n<p>\n\u201cAI is still in its early innings,\u201d Hall said. \u201cThe core technologies enterprises are scaling today are less than five years old, and agentic AI has been in the market for just 15 months.<\/p>\n<p>\n\u201cFew technologies have gone from early commercial availability to full production, delivering measurable value as fast as AI,\u201d he said. \u201cOrganizations have embraced rapid experimentation and have been rewarded for their efforts.&#8221;<\/p>\n<p>\nAdditional information on the ISG State of Applied Generative AI Market report is available on the ISG <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fisg-one.com%2Fstate-of-enterprise-ai-adoption-report-2025&amp;esheet=54324293&amp;newsitemid=20250915236466&amp;lan=en-US&amp;anchor=website&amp;index=5&amp;md5=ee0fb9235b5439cd6d6f66d1d3b26e93\">website<\/a>.<\/p>\n<p><b>About ISG<\/b><\/p>\n<p><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.isg-one.com%2F&amp;esheet=54324293&amp;newsitemid=20250915236466&amp;lan=en-US&amp;anchor=ISG&amp;index=6&amp;md5=257718e4450fa2fcca1513c96d51c95d\">ISG<\/a> (Nasdaq: <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.nasdaq.com%2Fsymbol%2Fiii&amp;esheet=54324293&amp;newsitemid=20250915236466&amp;lan=en-US&amp;anchor=III&amp;index=7&amp;md5=ad0a7f24c5b1a4ee65eb47ac73c50090\">III<\/a>) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world\u2019s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20250915236466r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20250915236466\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20250915236466\/en\/<\/a><\/span><\/p>\n<p>\nLaura Hupprich, ISG<br \/>\n<br \/>+1 203 517 3132<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:laura.hupprich@isg-one.com\">laura.hupprich@isg-one.com<br \/>\n<\/a><\/p>\n<p>Julianna Sheridan, Matter Communications for ISG<br \/>\n<br \/>+1 978 518 4520<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:isg@matternow.com\">isg@matternow.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> Texas United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Technology Consulting Professional Services Software Networks Internet Data Analytics Data Management Artificial Intelligence<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20250915236466\/en\/1016900\/3\/ISG_%28R%29_Logo.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>AI Use Cases Double Though Business Outcomes Lag Ambition: ISG Study New ISG research finds companies have doubled the number of AI use cases in production and broadened development of unique applications FRISCO, Texas&#8211;(BUSINESS WIRE)&#8211; The number of prioritized enterprise AI use cases in production has more than doubled since 2024, as enterprises put proven pilots into production and pursue experiments with business-specific initiatives, according to a new research report from Information Services Group (ISG) (Nasdaq: III), a global AI-focused technology research and advisory firm. ISG will present the findings of its latest ISG State of Enterprise AI Adoption report here today at the 2025 ISG Sourcing Industry Conference, the premier annual event for service and technology providers. The third &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ai-use-cases-double-though-business-outcomes-lag-ambition-isg-study\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;AI Use Cases Double Though Business Outcomes Lag Ambition: ISG Study&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-886378","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AI Use Cases Double Though Business Outcomes Lag Ambition: ISG Study - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ai-use-cases-double-though-business-outcomes-lag-ambition-isg-study\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI Use Cases Double Though Business Outcomes Lag Ambition: ISG Study - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"AI Use Cases Double Though Business Outcomes Lag Ambition: ISG Study New ISG research finds companies have doubled the number of AI use cases in production and broadened development of unique applications FRISCO, Texas&#8211;(BUSINESS WIRE)&#8211; The number of prioritized enterprise AI use cases in production has more than doubled since 2024, as enterprises put proven pilots into production and pursue experiments with business-specific initiatives, according to a new research report from Information Services Group (ISG) (Nasdaq: III), a global AI-focused technology research and advisory firm. ISG will present the findings of its latest ISG State of Enterprise AI Adoption report here today at the 2025 ISG Sourcing Industry Conference, the premier annual event for service and technology providers. 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ISG will present the findings of its latest ISG State of Enterprise AI Adoption report here today at the 2025 ISG Sourcing Industry Conference, the premier annual event for service and technology providers. 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