{"id":881608,"date":"2025-09-03T13:57:02","date_gmt":"2025-09-03T17:57:02","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/gsa-and-servicenow-strike-landmark-onegov-deal-to-accelerateai-driven-government-modernization\/"},"modified":"2025-09-03T13:57:02","modified_gmt":"2025-09-03T17:57:02","slug":"gsa-and-servicenow-strike-landmark-onegov-deal-to-accelerateai-driven-government-modernization","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/gsa-and-servicenow-strike-landmark-onegov-deal-to-accelerateai-driven-government-modernization\/","title":{"rendered":"GSA and ServiceNow Strike Landmark OneGov Deal to AccelerateAI-Driven Government Modernization"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwlistcircle { list-style-type: circle }\n.bwlistdisc { list-style-type: disc }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>GSA and ServiceNow Strike Landmark OneGov Deal to Accelerate<\/b><b>AI-Driven Government Modernization<\/b><\/p>\n<p class=\"bwalignc\"><i>Agreement with ServiceNow estimated to boost workflow efficiencies, deliver significant <\/i><i>cost savings to the federal government, and streamline agentic transformation through a <\/i><i>simplified licensing model.<\/i><\/p>\n<p>WASHINGTON&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nToday, the U.S. General Services Administration (GSA) announced a OneGov agreement with ServiceNow to power AI-first modernization for a new era of government. The ServiceNow AI Platform could boost workflow efficiencies by up to 30% based on projections\u2014using AI to streamline a wide range of business processes. The agreement will streamline agentic transformation through a simplified licensing model for eligible federal customers, including discounts of up to <b>70% off <\/b>the list price on upgrades to a new Information Technology Service Management (ITSM) Pro and ITSM Pro Plus bundle. ServiceNow is also offering a <b>40% discount <\/b>off the list price on upgrades to a standalone version of ITSM Pro, providing flexibility for agencies seeking core IT service management capabilities with intelligent automation features such as predictive analytics, process mining, and workforce optimization.<\/p>\n<p>\n&#8220;The Trump Administration is committed to leveraging the power of AI to transform government operations and enhance citizen services, ensuring we operate with efficiency and agility, while leveraging innovative technology,\u201d <b>said GSA Acting<\/b><b>Administrator Michael Rigas.<\/b> \u201cThis partnership with ServiceNow will be instrumental in streamlining government technology, driving efficiency, and unlocking significant taxpayer savings.\u201d<\/p>\n<p>\n\u201cThis agreement is a logical next step in the AI transformation of government and positions us to deliver on the administration\u2019s goals for efficiency, productivity, and the priorities outlined in President Trump\u2019s AI Action plan,\u201d <b>said Federal Acquisition<\/b><b>Service Commissioner Josh Gruenbaum<\/b>. \u201cWe are excited to partner with ServiceNow as we work to accelerate federal innovation and efficiency with a powerful, AI-first platform to connect and streamline the government\u2019s technology stack.\u201d<\/p>\n<p>\n\u201cWhen President Trump says the federal government needs to operate like a best-run business, he means it. ServiceNow\u2019s role as the AI control tower for this transformation has never been more relevant,\u201d <b>said Bill McDermott, chairman and CEO,<\/b><b>ServiceNow<\/b>. \u201cOur AI platform and solutions will help every federal agency consolidate the past, strengthen security, and deliver better outcomes for the American people.\u201d<\/p>\n<p><b>Key Features of the Agreement:<\/b><\/p>\n<p>\nFederal agencies can access these products at pre-negotiated discounts of up to 70% off list prices, with options available for both FedRAMP High (IL4) and National Security Cloud (IL5) environments. These discounts can be awarded as a 1-year term available through the duration of the contract period of performance.<\/p>\n<ul class=\"bwlistdisc\">\n<li><b>ITSM Pro and Pro Plus bundle upgrade<\/b>: Available at a 70% discount off the Pro\/Pro Plus Unrestricted User list price through September 2028, ServiceNow&#8217;s flagship bundled products transform IT impact and delivery with resilient, productivity-boosting services. This bundle, designed for faster adoption of ITSM&#8217;s AI features, includes ServiceNow Now Assist for advanced agentic capabilities and offers:\n<ul class=\"bwlistcircle\">\n<li><b>ServiceNow AI Platform<\/b>: ServiceNow&#8217;s AI-native platform provides a unified architecture for intelligent automation across government \u2013 from IT to security to HR to citizen services. Agencies can unlock greater value from the platform by upgrading to Pro Plus across the full product suite\u2014driving efficiency, streamlining operations, and delivering results in an open, connected environment.\n<\/li>\n<li><b>Agentic AI<\/b>: AI agents from ServiceNow augment employee efficiency by reducing duplicative work and delivering a seamless user experience. Thousands of out-of-the-box AI agents can be up and running quickly, with outcomes that improve incident resolution times, provide real-time recommendations, summarize case data to accelerate approvals, and improve SLA compliance.\n<\/li>\n<\/ul>\n<\/li>\n<li><b>ITSM Pro upgrade (Standalone Option)<\/b>:<b \/>Also available at a 40% discount off the Pro Unrestricted User list price through September 2026, ITSM Pro offers a versatile solution for agencies in need of core IT service management capabilities with intelligence and other predictive features built in. ITSM Pro supports automation, analytics, and mobile service delivery within a secure FedRAMP High or IL5 environment. It comes with tools such as predictive intelligence, mobile publishing, analytics, and virtual agents to help agencies update old systems and improve services easily.\n<\/li>\n<\/ul>\n<p>\nAligned with President Trump\u2019s Executive Order on procurement consolidation and <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.gsa.gov%2Fabout-us%2Fnewsroom%2Fnews-releases%2Fgsa-unveils-onegov-strategy-04292025&amp;esheet=54317592&amp;newsitemid=20250903850951&amp;lan=en-US&amp;anchor=GSA%26%238217%3Bs+OneGov+Strategy&amp;index=1&amp;md5=9a67486d2cac5ac66f9e9a5910dd9bc0\">GSA\u2019s OneGov Strategy<\/a>, the new licensing model advances a streamlined, cost-effective approach to federal IT. ServiceNow\u2019s AI capabilities drive more than 200 million government tasks annually, accelerating operations and enhancing services for millions of Americans.<\/p>\n<p>\nSupporting the White House\u2019s <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.whitehouse.gov%2Fwp-content%2Fuploads%2F2025%2F07%2FAmericas-AI-Action-Plan.pdf&amp;esheet=54317592&amp;newsitemid=20250903850951&amp;lan=en-US&amp;anchor=America%26%238217%3Bs+AI+Action+Plan&amp;index=2&amp;md5=52b67164f31794e74acdc08280c11383\">America\u2019s AI Action Plan<\/a>, this agreement provides agencies with direct access to a mission-ready AI platform. Together with GSA\u2019s OneGov Strategy, this approach delivers faster modernization, stronger collaboration, and significant cost savings for taxpayers.<\/p>\n<p>\nFor more details and how to access this offer, visit the <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fitvmo.gsa.gov%2Fonegov%2F&amp;esheet=54317592&amp;newsitemid=20250903850951&amp;lan=en-US&amp;anchor=OneGov+website&amp;index=3&amp;md5=3809fe2c397c583bb0415d2170396ddf\">OneGov website<\/a>.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20250903850951r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20250903850951\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20250903850951\/en\/<\/a><\/span><\/p>\n<p>\nMedia contacts:<br \/>\n<br \/>Johnna Hoff<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:press@servicenow.com\">press@servicenow.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> United States North America District of Columbia<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Data Management White House\/Federal Government Public Policy\/Government Technology Software Artificial Intelligence<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20250903850951\/en\/1330354\/3\/ServiceNow_logo_RGB_BL_Green.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>GSA and ServiceNow Strike Landmark OneGov Deal to AccelerateAI-Driven Government Modernization Agreement with ServiceNow estimated to boost workflow efficiencies, deliver significant cost savings to the federal government, and streamline agentic transformation through a simplified licensing model. WASHINGTON&#8211;(BUSINESS WIRE)&#8211; Today, the U.S. General Services Administration (GSA) announced a OneGov agreement with ServiceNow to power AI-first modernization for a new era of government. The ServiceNow AI Platform could boost workflow efficiencies by up to 30% based on projections\u2014using AI to streamline a wide range of business processes. The agreement will streamline agentic transformation through a simplified licensing model for eligible federal customers, including discounts of up to 70% off the list price on upgrades to a new Information Technology Service Management (ITSM) &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/gsa-and-servicenow-strike-landmark-onegov-deal-to-accelerateai-driven-government-modernization\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;GSA and ServiceNow Strike Landmark OneGov Deal to AccelerateAI-Driven Government Modernization&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-881608","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>GSA and ServiceNow Strike Landmark OneGov Deal to AccelerateAI-Driven Government Modernization - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/gsa-and-servicenow-strike-landmark-onegov-deal-to-accelerateai-driven-government-modernization\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"GSA and ServiceNow Strike Landmark OneGov Deal to AccelerateAI-Driven Government Modernization - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"GSA and ServiceNow Strike Landmark OneGov Deal to AccelerateAI-Driven Government Modernization Agreement with ServiceNow estimated to boost workflow efficiencies, deliver significant cost savings to the federal government, and streamline agentic transformation through a simplified licensing model. WASHINGTON&#8211;(BUSINESS WIRE)&#8211; Today, the U.S. General Services Administration (GSA) announced a OneGov agreement with ServiceNow to power AI-first modernization for a new era of government. The ServiceNow AI Platform could boost workflow efficiencies by up to 30% based on projections\u2014using AI to streamline a wide range of business processes. The agreement will streamline agentic transformation through a simplified licensing model for eligible federal customers, including discounts of up to 70% off the list price on upgrades to a new Information Technology Service Management (ITSM) &hellip; Continue reading &quot;GSA and ServiceNow Strike Landmark OneGov Deal to AccelerateAI-Driven Government Modernization&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/gsa-and-servicenow-strike-landmark-onegov-deal-to-accelerateai-driven-government-modernization\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2025-09-03T17:57:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20250903850951r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/gsa-and-servicenow-strike-landmark-onegov-deal-to-accelerateai-driven-government-modernization\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/gsa-and-servicenow-strike-landmark-onegov-deal-to-accelerateai-driven-government-modernization\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"GSA and ServiceNow Strike Landmark OneGov Deal to AccelerateAI-Driven Government Modernization\",\"datePublished\":\"2025-09-03T17:57:02+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/gsa-and-servicenow-strike-landmark-onegov-deal-to-accelerateai-driven-government-modernization\\\/\"},\"wordCount\":815,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/gsa-and-servicenow-strike-landmark-onegov-deal-to-accelerateai-driven-government-modernization\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&amp;sty=20250903850951r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/gsa-and-servicenow-strike-landmark-onegov-deal-to-accelerateai-driven-government-modernization\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/gsa-and-servicenow-strike-landmark-onegov-deal-to-accelerateai-driven-government-modernization\\\/\",\"name\":\"GSA and ServiceNow Strike Landmark OneGov Deal to AccelerateAI-Driven Government Modernization - 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WASHINGTON&#8211;(BUSINESS WIRE)&#8211; Today, the U.S. General Services Administration (GSA) announced a OneGov agreement with ServiceNow to power AI-first modernization for a new era of government. The ServiceNow AI Platform could boost workflow efficiencies by up to 30% based on projections\u2014using AI to streamline a wide range of business processes. The agreement will streamline agentic transformation through a simplified licensing model for eligible federal customers, including discounts of up to 70% off the list price on upgrades to a new Information Technology Service Management (ITSM) &hellip; Continue reading \"GSA and ServiceNow Strike Landmark OneGov Deal to AccelerateAI-Driven Government Modernization\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/gsa-and-servicenow-strike-landmark-onegov-deal-to-accelerateai-driven-government-modernization\/","og_site_name":"Market Newsdesk","article_published_time":"2025-09-03T17:57:02+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20250903850951r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/gsa-and-servicenow-strike-landmark-onegov-deal-to-accelerateai-driven-government-modernization\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/gsa-and-servicenow-strike-landmark-onegov-deal-to-accelerateai-driven-government-modernization\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"GSA and ServiceNow Strike Landmark OneGov Deal to AccelerateAI-Driven Government Modernization","datePublished":"2025-09-03T17:57:02+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/gsa-and-servicenow-strike-landmark-onegov-deal-to-accelerateai-driven-government-modernization\/"},"wordCount":815,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/gsa-and-servicenow-strike-landmark-onegov-deal-to-accelerateai-driven-government-modernization\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20250903850951r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/gsa-and-servicenow-strike-landmark-onegov-deal-to-accelerateai-driven-government-modernization\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/gsa-and-servicenow-strike-landmark-onegov-deal-to-accelerateai-driven-government-modernization\/","name":"GSA and ServiceNow Strike Landmark OneGov Deal to AccelerateAI-Driven Government Modernization - 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