{"id":875823,"date":"2025-08-14T10:28:12","date_gmt":"2025-08-14T14:28:12","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/upland-rightanswers-is-now-available-in-aws-marketplace\/"},"modified":"2025-08-14T10:28:12","modified_gmt":"2025-08-14T14:28:12","slug":"upland-rightanswers-is-now-available-in-aws-marketplace","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/upland-rightanswers-is-now-available-in-aws-marketplace\/","title":{"rendered":"Upland RightAnswers is Now Available in AWS Marketplace"},"content":{"rendered":"

<\/p>\n

Upland RightAnswers is Now Available in AWS Marketplace<\/b><\/p>\n

AUSTIN, Texas–(BUSINESS WIRE<\/a>)–Upland Software, Inc.<\/a> (Nasdaq: UPLD), a leader in AI-powered knowledge and content management software, has announced that Upland RightAnswers<\/a> is now available in AWS Marketplace<\/a>, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS).<\/p>\n

\nRightAnswers is a KCS v6 Verified knowledge management solution for enterprise contact centers and help desks. The world\u2019s top-performing frontline support and knowledge teams trust RightAnswers to reduce escalations, strengthen self-service, and deliver better customer experiences at scale. With RightAnswers, customers achieve impactful business results such as 90% faster \u2018Mean Time to Know,\u2019 88% increase in \u2018First Contact Resolution,\u2019 85% faster content creation, and 60% fewer escalations.<\/p>\n

\nRightAnswers helps organizations create, enrich, and deliver trusted knowledge anywhere. With 20+ integrations available out-of-the-box across CRM, IT Service Management, chat, and customer-facing channels, RightAnswers surfaces trusted answers from a single source to deliver consistent experiences for customers and internal staff across product portfolios and support tiers.<\/p>\n

\nAWS customers will now have access to RightAnswers directly within AWS Marketplace. RightAnswers provides AWS customers with the ability to streamline the purchase and management of RightAnswers within their AWS Marketplace account.<\/p>\n

\n\u201cKnowledge management sits at the heart of RightAnswers and is shaped by almost 25 years of industry expertise. The availability of RightAnswers on AWS Marketplace makes it easier for our customers to build up the trusted knowledge layer their teams rely on every day,\u201d said Dan Doman, Chief Operating and Product Officer at Upland Software. \u201cWe see a future where knowledge flows freely, securely, and intelligently into every system, available for every human or AI agent. To get there, organizations need a portable knowledge layer that is trusted and ready to power experiences across tools and channels. We’re committed to building AI features that deliver real results and knowledge solutions that are impactful, purpose-built, and accessible.\u201d<\/p>\n

\nRightAnswers is now generally available in AWS Marketplace. For more information on RightAnswers and knowledge management, please visit uplandsoftware.com\/rightanswers.<\/a><\/p>\n

About Upland Software<\/b><\/p>\n

\nUpland Software (Nasdaq: UPLD) is a leader in AI-powered knowledge and content management software. Our solutions help enterprises unlock critical knowledge, automate content workflows, and drive measurable ROI\u2014enhancing customer and employee experiences while supporting regulatory compliance. More than 1,100 enterprise customers rely on Upland to solve complex challenges and provide a trusted path for AI adoption. For more information, visit www.uplandsoftware.com<\/a>.<\/p>\n

\nKCS\u00ae is a service mark of the Consortium for Service Innovation\u2122.<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20250814816364\/en\/<\/a><\/span><\/p>\n

Media Contact:
\n<\/b>
Lloyd Berry
\n
media@uplandsoftware.com
\n<\/a>
512-960-1010<\/p>\n

KEYWORDS:<\/b> United States North America Texas<\/p>\n

INDUSTRY KEYWORDS:<\/b> Internet Data Management Technology Artificial Intelligence Software<\/p>\n

MEDIA:<\/b><\/p>\n\n\n\n\n
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Upland RightAnswers is Now Available in AWS Marketplace AUSTIN, Texas–(BUSINESS WIRE)–Upland Software, Inc. (Nasdaq: UPLD), a leader in AI-powered knowledge and content management software, has announced that Upland RightAnswers is now available in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). RightAnswers is a KCS v6 Verified knowledge management solution for enterprise contact centers and help desks. The world\u2019s top-performing frontline support and knowledge teams trust RightAnswers to reduce escalations, strengthen self-service, and deliver better customer experiences at scale. With RightAnswers, customers achieve impactful business results such as 90% faster \u2018Mean Time to Know,\u2019 88% increase … <\/p>\n

Continue reading “Upland RightAnswers is Now Available in AWS Marketplace”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-875823","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nUpland RightAnswers is Now Available in AWS Marketplace - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/upland-rightanswers-is-now-available-in-aws-marketplace\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Upland RightAnswers is Now Available in AWS Marketplace - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Upland RightAnswers is Now Available in AWS Marketplace AUSTIN, Texas–(BUSINESS WIRE)–Upland Software, Inc. (Nasdaq: UPLD), a leader in AI-powered knowledge and content management software, has announced that Upland RightAnswers is now available in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). RightAnswers is a KCS v6 Verified knowledge management solution for enterprise contact centers and help desks. The world\u2019s top-performing frontline support and knowledge teams trust RightAnswers to reduce escalations, strengthen self-service, and deliver better customer experiences at scale. 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