{"id":865750,"date":"2025-07-01T14:22:03","date_gmt":"2025-07-01T18:22:03","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/illinois-american-water-expands-income-based-discount-program\/"},"modified":"2025-07-01T14:22:03","modified_gmt":"2025-07-01T18:22:03","slug":"illinois-american-water-expands-income-based-discount-program","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/illinois-american-water-expands-income-based-discount-program\/","title":{"rendered":"Illinois American Water Expands Income-Based Discount Program"},"content":{"rendered":"

<\/p>\n

Illinois American Water Expands Income-Based Discount Program<\/b><\/p>\n

Continues to help customers pay water and wastewater bills<\/i><\/p>\n

BELLEVILLE, Ill.–(BUSINESS WIRE<\/a>)–
\nIllinois American Water is increasing the income threshold for customers to receive assistance through its Income-Based Discount Program, beginning July 1, 2025. The program aims to support more customers paying their monthly water and\/or wastewater bills.<\/p>\n

\n\u201cThe expansion of the Illinois American Water Income-Based Discount Program will help our residential customers who need financial help the most,\u201d said Rebecca Losli, president, Illinois American Water. \u201cOur goal is to make water and wastewater service affordable to our customers while continuing to make strategic investments in our water and wastewater infrastructure.\u201d<\/p>\n

\nIllinois American Water has partnered with Dollar Energy since August 2023 on the income-based discount program. As part of the program, approved water and\/or wastewater customers receive a monthly discount on their water and\/or wastewater bill. Starting July 1, 2025, the Income-Based Discount Programeligibility threshold is moving from 150% of the Federal Poverty Level to 300% of the Federal Poverty Level. The expansion includes moving from a flat 70% discount on the volumetric\/usage charge portion of the bill to a four-tiered approach that provides greater discounts to our customers who need assistance. The four tiers, which can be viewed in detail on the Dollar Energy website<\/a>, apply to both the usage charges and the customer charge.<\/p>\n

\nLosli noted that customer and community feedback led to Illinois American Water’s expansion of the program, approved by the Illinois Commerce Commission (ICC): \u201cOur customers and community leaders wanted a more inclusive program. We listened, and so did the ICC.\u201d<\/p>\n

\nFor questions about the program, or to apply for the Income-Based Discount Program, customers can call Dollar Energy at 1-888-282-6816 or they can apply directly at the company\u2019s website that includes an income calculator and a link to the application<\/a>.<\/p>\n

\nOnce enrolled in the Income-Based Discount Program, customers will be required to recertify their number of household members and income information on an annual basis to remain enrolled in the program.<\/p>\n

\nThe Income-Based Discount Program is available in addition to Illinois American Water\u2019sH2O Help to Others<\/b><\/a> customer assistance program, administered via the local Salvation Army chapter.<\/p>\n

About American Water
\n
<\/b>American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing\u00ae by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water\u2019s 6,700 talented professionals leverage their significant expertise and the company\u2019s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.<\/p>\n

\nFor more information, visit amwater.com<\/a> and join American Water on LinkedIn<\/a>, Facebook<\/a>, X<\/a> and Instagram<\/a>.<\/p>\n

About Illinois American Water
\n
<\/b>Illinois American Water, a subsidiary of American Water, is the largest regulated water utility in the state, providing safe, clean, reliable and affordable water and wastewater services to approximately 1.3 million people. American Water also operates a quality control and research laboratory in Belleville.<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20250701133293\/en\/<\/a><\/span><\/p>\n

Media Contact
\n<\/b>
Anna Kubas
\n
Senior Manager, External Communications
\n
Anna.Kubas@amwater.com<\/a><\/p>\n

KEYWORDS:<\/b> United States North America Illinois<\/p>\n

INDUSTRY KEYWORDS:<\/b> Philanthropy Public Policy\/Government State\/Local Utilities Other Philanthropy Energy<\/p>\n

MEDIA:<\/b><\/p>\n\n\n\n\n
Logo<\/b><\/font><\/td>\n<\/tr>\n
\"Logo\"<\/td>\n<\/tr>\n
<\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Illinois American Water Expands Income-Based Discount Program Continues to help customers pay water and wastewater bills BELLEVILLE, Ill.–(BUSINESS WIRE)– Illinois American Water is increasing the income threshold for customers to receive assistance through its Income-Based Discount Program, beginning July 1, 2025. The program aims to support more customers paying their monthly water and\/or wastewater bills. \u201cThe expansion of the Illinois American Water Income-Based Discount Program will help our residential customers who need financial help the most,\u201d said Rebecca Losli, president, Illinois American Water. \u201cOur goal is to make water and wastewater service affordable to our customers while continuing to make strategic investments in our water and wastewater infrastructure.\u201d Illinois American Water has partnered with Dollar Energy since August 2023 on … <\/p>\n

Continue reading “Illinois American Water Expands Income-Based Discount Program”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-865750","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nIllinois American Water Expands Income-Based Discount Program - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/illinois-american-water-expands-income-based-discount-program\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Illinois American Water Expands Income-Based Discount Program - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Illinois American Water Expands Income-Based Discount Program Continues to help customers pay water and wastewater bills BELLEVILLE, Ill.–(BUSINESS WIRE)– Illinois American Water is increasing the income threshold for customers to receive assistance through its Income-Based Discount Program, beginning July 1, 2025. The program aims to support more customers paying their monthly water and\/or wastewater bills. \u201cThe expansion of the Illinois American Water Income-Based Discount Program will help our residential customers who need financial help the most,\u201d said Rebecca Losli, president, Illinois American Water. \u201cOur goal is to make water and wastewater service affordable to our customers while continuing to make strategic investments in our water and wastewater infrastructure.\u201d Illinois American Water has partnered with Dollar Energy since August 2023 on … Continue reading "Illinois American Water Expands Income-Based Discount Program"\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/illinois-american-water-expands-income-based-discount-program\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2025-07-01T18:22:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20250701133293r1&sid=flmnd&distro=nx&lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/illinois-american-water-expands-income-based-discount-program\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/illinois-american-water-expands-income-based-discount-program\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Illinois American Water Expands Income-Based Discount Program\",\"datePublished\":\"2025-07-01T18:22:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/illinois-american-water-expands-income-based-discount-program\\\/\"},\"wordCount\":567,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/illinois-american-water-expands-income-based-discount-program\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20250701133293r1&sid=flmnd&distro=nx&lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/illinois-american-water-expands-income-based-discount-program\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/illinois-american-water-expands-income-based-discount-program\\\/\",\"name\":\"Illinois American Water Expands Income-Based Discount Program - Market Newsdesk\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/illinois-american-water-expands-income-based-discount-program\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/illinois-american-water-expands-income-based-discount-program\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20250701133293r1&sid=flmnd&distro=nx&lang=en\",\"datePublished\":\"2025-07-01T18:22:03+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/illinois-american-water-expands-income-based-discount-program\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/illinois-american-water-expands-income-based-discount-program\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/illinois-american-water-expands-income-based-discount-program\\\/#primaryimage\",\"url\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20250701133293r1&sid=flmnd&distro=nx&lang=en\",\"contentUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20250701133293r1&sid=flmnd&distro=nx&lang=en\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/illinois-american-water-expands-income-based-discount-program\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Illinois American Water Expands Income-Based Discount Program\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#website\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/\",\"name\":\"Market Newsdesk\",\"description\":\"Latest Business News in Real Time\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\",\"name\":\"Newsdesk\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g\",\"caption\":\"Newsdesk\"},\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/author\\\/newsdesk\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Illinois American Water Expands Income-Based Discount Program - Market Newsdesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.marketnewsdesk.com\/index.php\/illinois-american-water-expands-income-based-discount-program\/","og_locale":"en_US","og_type":"article","og_title":"Illinois American Water Expands Income-Based Discount Program - Market Newsdesk","og_description":"Illinois American Water Expands Income-Based Discount Program Continues to help customers pay water and wastewater bills BELLEVILLE, Ill.–(BUSINESS WIRE)– Illinois American Water is increasing the income threshold for customers to receive assistance through its Income-Based Discount Program, beginning July 1, 2025. The program aims to support more customers paying their monthly water and\/or wastewater bills. \u201cThe expansion of the Illinois American Water Income-Based Discount Program will help our residential customers who need financial help the most,\u201d said Rebecca Losli, president, Illinois American Water. \u201cOur goal is to make water and wastewater service affordable to our customers while continuing to make strategic investments in our water and wastewater infrastructure.\u201d Illinois American Water has partnered with Dollar Energy since August 2023 on … Continue reading \"Illinois American Water Expands Income-Based Discount Program\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/illinois-american-water-expands-income-based-discount-program\/","og_site_name":"Market Newsdesk","article_published_time":"2025-07-01T18:22:03+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20250701133293r1&sid=flmnd&distro=nx&lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/illinois-american-water-expands-income-based-discount-program\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/illinois-american-water-expands-income-based-discount-program\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Illinois American Water Expands Income-Based Discount Program","datePublished":"2025-07-01T18:22:03+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/illinois-american-water-expands-income-based-discount-program\/"},"wordCount":567,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/illinois-american-water-expands-income-based-discount-program\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20250701133293r1&sid=flmnd&distro=nx&lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/illinois-american-water-expands-income-based-discount-program\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/illinois-american-water-expands-income-based-discount-program\/","name":"Illinois American Water Expands Income-Based Discount Program - Market Newsdesk","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/illinois-american-water-expands-income-based-discount-program\/#primaryimage"},"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/illinois-american-water-expands-income-based-discount-program\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20250701133293r1&sid=flmnd&distro=nx&lang=en","datePublished":"2025-07-01T18:22:03+00:00","author":{"@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"breadcrumb":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/illinois-american-water-expands-income-based-discount-program\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.marketnewsdesk.com\/index.php\/illinois-american-water-expands-income-based-discount-program\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/illinois-american-water-expands-income-based-discount-program\/#primaryimage","url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20250701133293r1&sid=flmnd&distro=nx&lang=en","contentUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20250701133293r1&sid=flmnd&distro=nx&lang=en"},{"@type":"BreadcrumbList","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/illinois-american-water-expands-income-based-discount-program\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.marketnewsdesk.com\/"},{"@type":"ListItem","position":2,"name":"Illinois American Water Expands Income-Based Discount Program"}]},{"@type":"WebSite","@id":"https:\/\/www.marketnewsdesk.com\/#website","url":"https:\/\/www.marketnewsdesk.com\/","name":"Market Newsdesk","description":"Latest Business News in Real Time","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.marketnewsdesk.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979","name":"Newsdesk","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g","caption":"Newsdesk"},"url":"https:\/\/www.marketnewsdesk.com\/index.php\/author\/newsdesk\/"}]}},"_links":{"self":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/posts\/865750","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/comments?post=865750"}],"version-history":[{"count":0,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/posts\/865750\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/media?parent=865750"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/categories?post=865750"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/tags?post=865750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}