This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20250624514560\/en\/<\/a><\/p>\n \n\u201cAI-driven customer engagement is one of the fastest-growing frontiers in marketing,\u201d said Bill Scanlon, General Manager of LocaliQ. \u201cEvery unanswered phone call represents not just lost revenue, but a missed relationship. By extending Dash from SMS to voice, we’re giving businesses\u2014from single-location shops to national brands\u2014 a straightforward way to turn every call into a live conversation that becomes a qualified lead, leading to scalable revenue growth.\u201d<\/p>\n \nPowered by advanced natural language processing, the Dash AI Voice Agent engages prospects in real time with lifelike, two-way conversations \u2014 answering questions, qualifying intent, and even overcoming common objections. The agents actively guide prospects through the sales funnel with responses that mirror the tone and pace of a skilled human representative.<\/p>\n \nWith around-the-clock availability, Dash helps businesses capture every opportunity\u2014even outside of business hours. This addresses a common challenge: missing high-intent calls from prospective customers. A recent analysis of LocaliQ customer data has shown a recurring pattern: roughly 1 in 4 calls go unanswered, representing a significant loss in potential revenue. Unlike traditional systems that simply track leads, Dash can empower businesses to automatically engage, nurture, and convert inbound calls\u2014bridging the gap between initial interest and new customer acquisition.<\/p>\n \n\u201cBusinesses miss one in four inbound calls, creating an invisible tax on growth,\u201d said Alex Hunsucker, Chief Product Officer at LocaliQ. \u201cDash\u2019s AI Voice Agent applies best-in-class conversational intelligence to reclaim those moments\u2014listening the instant a call comes in, understanding intent in milliseconds, and guiding customers from curiosity to commitment without friction. We combine smart AI that understands what callers say with instant call insights, giving businesses a reliable 24\/7 assistant that turns missed calls into new customers and real sales.\u201d<\/p>\n \nDash by LocaliQ is available in flexible plans tailored to businesses of all sizes\u2014from single-location operations to national enterprises, as well as franchised businesses. With AI Agents integrated into every step of the journey, businesses can prioritize high-intent prospects, engage them at the right moment, and reduce manual sales effort.<\/p>\n \nKey capabilities include:<\/p>\n \nDash by LocaliQ has been recognized with the 2025 Business Intelligence Group (BIG) Innovation Award<\/a> and the AI Excellence Award<\/a> for using artificial intelligence that drives real-world impact.<\/p>\n \n\u201cThese awards validate our mission to build solutions that don\u2019t just collect leads\u2014they close them,\u201d said George Schoenstein, Chief Marketing Officer at LocaliQ. \u201cThe Dash AI Voice Agent is more than a feature release; it\u2019s a glimpse of where customer engagement is headed\u2014always on, truly conversational, and powered by intelligence that learns with every interaction. By converging intent data, natural language understanding, and real\u2011time analytics, we\u2019re empowering businesses of every size to create friction\u2011free buying journeys at the exact moment customers are ready to act. That\u2019s the future we\u2019re building toward, and today\u2019s launch moves us one giant step closer.\u201d<\/p>\n \nFor more information, visit https:\/\/localiq.com\/dash<\/a>.<\/p>\n ABOUT GANNETT<\/span><\/b><\/p>\n Gannett Co., Inc.<\/a> is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a sustainable, growth focused media and digital marketing solutions company. Through our trusted brands, including the USA TODAY NETWORK, comprised of the national publication, USA TODAY<\/a>, and local media organizations, including our network of local properties, in the United States, and Newsquest<\/a>, a wholly-owned subsidiary operating in the United Kingdom, we provide essential journalism, local content, and digital experiences to audiences and businesses. We deliver high-quality, trusted content with a commitment to balanced, unbiased journalism, where and when consumers want to engage. Our digital marketing solutions brand, LocaliQ<\/a>, supports small and medium-sized businesses with innovative digital marketing products and solutions.<\/p>\n ABOUT LOCALIQ<\/span><\/b><\/p>\n \nLocaliQ is an end-to-end, AI-powered marketing platform used by local businesses across the country to attract, convert and retain customers. A subsidiary of Gannett Co., Inc<\/a> (NYSE: GCI), LocaliQ has the local trust to evolve the way business owners reach the audiences that matter most. LocaliQ’s proprietary AI technology leverages data and insights to optimize cross-channel marketing and deliver relevant messages to consumers with a robust suite that incorporates AI lead management and digital agents, marketing automation, omnichannel campaign management, advanced reporting and insight tools. In this digital world, we’re on a mission to keep businesses thriving to empower the communities we serve. For more information, visit www.localiq.com<\/a>.<\/p>\n Cautionary Note Regarding Forward-Looking Statements<\/span><\/b><\/p>\n This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, Section 21E of the Securities Exchange Act of 1934, as amended, and the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995, that relate to our current expectations and views of future events. All statements other than statements of historical facts contained in this press release, including statements relating to whether this initiative will enable Gannett to increase sales or revenues, beliefs, intentions, estimates or strategies regarding the future, which may not be realized. In some cases, you can identify forward-looking statements by terms such as \u201cbelieve,\u201d \u201cmay,\u201d \u201cestimate,\u201d \u201ccontinue,\u201d \u201canticipate,\u201d \u201cintend,\u201d \u201cshould,\u201d \u201cplan,\u201d \u201cexpect,\u201d \u201cpredict,\u201d \u201cpotential,\u201d \u201ccould,\u201d \u201cwill,\u201d \u201cwould,\u201d \u201congoing,\u201d \u201cfuture\u201d or the negative of these terms or other similar expressions that are intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. Forward-looking statements are based largely on our current expectations and projections about future events and financial trends that we believe may affect our financial condition, results of operations, business strategy, short-term and long-term business operations and objectives and financial needs. These forward-looking statements involve known and unknown risks, uncertainties, contingencies, changes in circumstances that are difficult to predict and other important factors that may cause our actual results, performance, or achievements to be materially and\/or significantly different from any future results, performance or achievements expressed or implied by the forward-looking statement. For a discussion of some of the risks and important factors that could cause actual results to differ materially from our expectations, see the risks and other factors detailed in \u201cItem 3. Key Information – Risk Factors\u201d in Gannett\u2019s 2024 Annual Report on Form 10-K and Gannett\u2019s quarterly reports on Form 10-Q and Gannett\u2019s other filings with the SEC, in each case as such factors may be updated from time to time. Any forward-looking statements contained in this press release speak only as of the date hereof and accordingly undue reliance should not be placed on such statements. Gannett disclaims any obligation or undertaking to update or revise any forward-looking statements contained in this press release, whether as a result of new information, future events or otherwise, other than to the extent required by applicable law.<\/i><\/p>\n View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20250624514560\/en\/<\/a><\/span><\/p>\n MEDIA CONTACTS \nHeather Gidaly KEYWORDS:<\/b> United States North America New York Virginia<\/p>\n INDUSTRY KEYWORDS:<\/b> Technology Social Media Small Business Media Professional Services Artificial Intelligence Other Communications Publishing Telecommunications Software Digital Marketing Advertising Communications Data Management<\/p>\n\n
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Lark-Marie Ant\u00f3n
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Chief Communications Officer
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(646) 906-4087
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lark@gannett.com<\/a><\/p>\n
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Senior Director, Communications
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(845) 304-3282
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hgidaly@gannett.com<\/a><\/p>\n
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