{"id":862674,"date":"2025-06-23T10:21:18","date_gmt":"2025-06-23T14:21:18","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/motorola-solutions-introduces-hybrid-cloud-call-handling-offer-to-drive-911-response-speed-and-resiliency\/"},"modified":"2025-06-23T10:21:18","modified_gmt":"2025-06-23T14:21:18","slug":"motorola-solutions-introduces-hybrid-cloud-call-handling-offer-to-drive-911-response-speed-and-resiliency","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/motorola-solutions-introduces-hybrid-cloud-call-handling-offer-to-drive-911-response-speed-and-resiliency\/","title":{"rendered":"Motorola Solutions Introduces Hybrid Cloud Call Handling Offer to Drive 911 Response Speed and Resiliency"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwuline { text-decoration: underline }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>Motorola Solutions Introduces Hybrid Cloud Call Handling Offer to Drive 911 Response Speed and Resiliency<\/b><\/p>\n<p class=\"bwalignc\"><i>New offer to streamline path to cloud for U.S. public safety answering points<\/i><\/p>\n<p>CHICAGO&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.motorolasolutions.com&amp;esheet=54280411&amp;newsitemid=20250623835843&amp;lan=en-US&amp;anchor=Motorola+Solutions&amp;index=1&amp;md5=076e22a250e44149259858ddec32f7a7\">Motorola Solutions<\/a> (NYSE: MSI) today announced VESTA Hybrid, a new offer that unifies the power of <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.motorolasolutions.com%2Fen_us%2Fsolutions%2Fai%2Fassist.html&amp;esheet=54280411&amp;newsitemid=20250623835843&amp;lan=en-US&amp;anchor=Assist&amp;index=2&amp;md5=b4dee7fb1e1afd464d0e93f668de2f1f\">Assist<\/a> AI, advanced Radius Mapping and cyber resilience with <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.motorolasolutions.com%2Fen_us%2Fproducts%2Fcommand-center-software%2Fpublic-safety-software%2Fng9-1-1-call-management%2Fvesta.html&amp;esheet=54280411&amp;newsitemid=20250623835843&amp;lan=en-US&amp;anchor=VESTA+911&amp;index=3&amp;md5=5533e5afb1f62b6f90307476092d13ac\">VESTA 911<\/a> call handling software for Public Safety Answering Points (PSAPs) across the U.S.<\/p>\n<p id=\"news-body-cta\">This press release features multimedia. View the full release here: <a href=\"https:\/\/www.businesswire.com\/news\/home\/20250623835843\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20250623835843\/en\/<\/a><\/p>\n<div id=\"bwbodyimg\" style=\"width: 480px;float:left;padding-left:0px;padding-right:20px;padding-top:0px;padding-bottom:0px\"><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20250623835843\/en\/2504229\/4\/NENA_2025.jpg\" alt=\"VESTA Hybrid unifies the power of Assist AI, advanced Radius Mapping and cyber resilience with VESTA 911 call handling software for Public Safety Answering Points (PSAPs) across the U.S. Credit: Motorola Solutions\" \/><\/p>\n<p style=\"font-size:85%\">VESTA Hybrid unifies the power of Assist AI, advanced Radius Mapping and cyber resilience with VESTA 911 call handling software for Public Safety Answering Points (PSAPs) across the U.S. Credit: Motorola Solutions<\/p>\n<\/div>\n<p>\n&#8220;911 is a service our communities expect to always be just one call away, and VESTA Hybrid is designed to accelerate the modernization of 911,&#8221; said Todd Piett, senior vice president, Command Center and Cloud Solutions, Motorola Solutions. &#8220;We&#8217;re bringing the advantages of the cloud to the vast majority of U.S. PSAPs that continue to host their 911 infrastructure on-prem today.\u201d<\/p>\n<p>\nThe SaaS solution integrates the full feature set of <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.motorolasolutions.com%2Fnewsroom%2Fpress-releases%2Fmotorola-solutions-acquires-rapiddeploy.html&amp;esheet=54280411&amp;newsitemid=20250623835843&amp;lan=en-US&amp;anchor=RapidDeploy&amp;index=4&amp;md5=56220daee5374c483dcb581ba8ab3b45\">RapidDeploy<\/a> Radius Mapping directly into the VESTA software suite, and equips call handlers with Assist AI to support real-time call transcription, translation, evolving call summaries and the resolution of non-emergency calls. PSAPs will also have access to cyber threat monitoring, detection and response services, as well as cloud failover should a hurricane or other disruption jeopardize a PSAP\u2019s on-prem infrastructure. Notably, since the beginning of 2024, the <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fmotorolasolutions.com%2Fpsta&amp;esheet=54280411&amp;newsitemid=20250623835843&amp;lan=en-US&amp;anchor=Public+Safety+Threat+Alliance&amp;index=5&amp;md5=b53bfd144c7b8b953ba23097f0f3da75\">Public Safety Threat Alliance<\/a> has documented several cyberattacks against U.S. PSAPs that have resulted in a full 911 system shutdown.<\/p>\n<p>\n&#8220;Across Utah, we\u2019ve seen the power of Motorola Solutions&#8217; NG911 technologies in reducing misrouted 911 calls and accelerating our emergency response times,&#8221; said Tina Mathieu, executive director, Utah Communications Authority. \u201cOur call handlers will soon be able to transcribe and translate calls using Assist, send callers a link to livestream videos or share photos with 911 and use the feature set of Radius Mapping to receive more precise caller location data. These technologies give our PSAPs the ability to respond to calls faster and with better intelligence, so important details don\u2019t get lost while the caller is in crisis.\u201d<\/p>\n<p>\n\u201cRadius Mapping and our 911 call handling solutions on their own support hundreds of millions of people in North America today,\u201d said Piett. \u201cYou have an exponentially more powerful capacity to save emergency response time by adding access to the power of AI, the ability to field calls through a cloud web interface for remote work, enhanced service continuity and protection against rising cyberattacks.\u201d<\/p>\n<p>\nMotorola Solutions will exhibit VESTA Hybrid and related NG911 technologies at booth #210 during the National Emergency Number Association\u2019s (NENA) annual show, June 21-26 in Long Beach, California. Follow along at #NENA2025.<\/p>\n<p><b>About Motorola Solutions | Solving for safer<\/b><\/p>\n<p>\nSafety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people, property and places. Our technologies support public safety agencies and enterprises alike, enabling the collaboration that\u2019s critical for safer communities, safer schools, safer hospitals and safer businesses. Learn more about our commitment to innovating for a safer future for us all at <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.motorolasolutions.com%2F&amp;esheet=54280411&amp;newsitemid=20250623835843&amp;lan=en-US&amp;anchor=www.motorolasolutions.com&amp;index=6&amp;md5=61ea7f24c9bb3c7192e106442810e200\">www.motorolasolutions.com<\/a>.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20250623835843r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20250623835843\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20250623835843\/en\/<\/a><\/span><\/p>\n<p><b>Media Contact<br \/>\n<\/b><br \/>Julia Callahan<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:Julia.callahan@motorolasolutions.com\">Julia.callahan@motorolasolutions.com<br \/>\n<\/a><span class=\"bwuline\"><br \/><\/span>+1 201-565-0244<\/p>\n<p><b>KEYWORDS:<\/b> United States North America Illinois<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Software Mobile\/Wireless Networks Data Management Public Safety Technology Artificial Intelligence Security Audio\/Video Other Technology Telecommunications Public Policy\/Government<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Photo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20250623835843\/en\/2504229\/3\/NENA_2025.jpg\" alt=\"Photo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\">VESTA Hybrid unifies the power of Assist AI, advanced Radius Mapping and cyber resilience with VESTA 911 call handling software for Public Safety Answering Points (PSAPs) across the U.S. Credit: Motorola Solutions<\/font><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20250623835843\/en\/532387\/3\/MSI-Vertical.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Motorola Solutions Introduces Hybrid Cloud Call Handling Offer to Drive 911 Response Speed and Resiliency New offer to streamline path to cloud for U.S. public safety answering points CHICAGO&#8211;(BUSINESS WIRE)&#8211;Motorola Solutions (NYSE: MSI) today announced VESTA Hybrid, a new offer that unifies the power of Assist AI, advanced Radius Mapping and cyber resilience with VESTA 911 call handling software for Public Safety Answering Points (PSAPs) across the U.S. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20250623835843\/en\/ VESTA Hybrid unifies the power of Assist AI, advanced Radius Mapping and cyber resilience with VESTA 911 call handling software for Public Safety Answering Points (PSAPs) across the U.S. Credit: Motorola Solutions &#8220;911 is a service our communities expect to always &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/motorola-solutions-introduces-hybrid-cloud-call-handling-offer-to-drive-911-response-speed-and-resiliency\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Motorola Solutions Introduces Hybrid Cloud Call Handling Offer to Drive 911 Response Speed and Resiliency&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-862674","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Motorola Solutions Introduces Hybrid Cloud Call Handling Offer to Drive 911 Response Speed and Resiliency - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/motorola-solutions-introduces-hybrid-cloud-call-handling-offer-to-drive-911-response-speed-and-resiliency\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Motorola Solutions Introduces Hybrid Cloud Call Handling Offer to Drive 911 Response Speed and Resiliency - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Motorola Solutions Introduces Hybrid Cloud Call Handling Offer to Drive 911 Response Speed and Resiliency New offer to streamline path to cloud for U.S. public safety answering points CHICAGO&#8211;(BUSINESS WIRE)&#8211;Motorola Solutions (NYSE: MSI) today announced VESTA Hybrid, a new offer that unifies the power of Assist AI, advanced Radius Mapping and cyber resilience with VESTA 911 call handling software for Public Safety Answering Points (PSAPs) across the U.S. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20250623835843\/en\/ VESTA Hybrid unifies the power of Assist AI, advanced Radius Mapping and cyber resilience with VESTA 911 call handling software for Public Safety Answering Points (PSAPs) across the U.S. Credit: Motorola Solutions &#8220;911 is a service our communities expect to always &hellip; Continue reading &quot;Motorola Solutions Introduces Hybrid Cloud Call Handling Offer to Drive 911 Response Speed and Resiliency&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/motorola-solutions-introduces-hybrid-cloud-call-handling-offer-to-drive-911-response-speed-and-resiliency\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-23T14:21:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mms.businesswire.com\/media\/20250623835843\/en\/2504229\/4\/NENA_2025.jpg\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/motorola-solutions-introduces-hybrid-cloud-call-handling-offer-to-drive-911-response-speed-and-resiliency\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/motorola-solutions-introduces-hybrid-cloud-call-handling-offer-to-drive-911-response-speed-and-resiliency\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Motorola Solutions Introduces Hybrid Cloud Call Handling Offer to Drive 911 Response Speed and Resiliency\",\"datePublished\":\"2025-06-23T14:21:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/motorola-solutions-introduces-hybrid-cloud-call-handling-offer-to-drive-911-response-speed-and-resiliency\\\/\"},\"wordCount\":643,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/motorola-solutions-introduces-hybrid-cloud-call-handling-offer-to-drive-911-response-speed-and-resiliency\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mms.businesswire.com\\\/media\\\/20250623835843\\\/en\\\/2504229\\\/4\\\/NENA_2025.jpg\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/motorola-solutions-introduces-hybrid-cloud-call-handling-offer-to-drive-911-response-speed-and-resiliency\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/motorola-solutions-introduces-hybrid-cloud-call-handling-offer-to-drive-911-response-speed-and-resiliency\\\/\",\"name\":\"Motorola Solutions Introduces Hybrid Cloud Call Handling Offer to Drive 911 Response Speed and Resiliency - 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View the full release here: https:\/\/www.businesswire.com\/news\/home\/20250623835843\/en\/ VESTA Hybrid unifies the power of Assist AI, advanced Radius Mapping and cyber resilience with VESTA 911 call handling software for Public Safety Answering Points (PSAPs) across the U.S. Credit: Motorola Solutions &#8220;911 is a service our communities expect to always &hellip; Continue reading \"Motorola Solutions Introduces Hybrid Cloud Call Handling Offer to Drive 911 Response Speed and Resiliency\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/motorola-solutions-introduces-hybrid-cloud-call-handling-offer-to-drive-911-response-speed-and-resiliency\/","og_site_name":"Market Newsdesk","article_published_time":"2025-06-23T14:21:18+00:00","og_image":[{"url":"https:\/\/mms.businesswire.com\/media\/20250623835843\/en\/2504229\/4\/NENA_2025.jpg","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/motorola-solutions-introduces-hybrid-cloud-call-handling-offer-to-drive-911-response-speed-and-resiliency\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/motorola-solutions-introduces-hybrid-cloud-call-handling-offer-to-drive-911-response-speed-and-resiliency\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Motorola Solutions Introduces Hybrid Cloud Call Handling Offer to Drive 911 Response Speed and Resiliency","datePublished":"2025-06-23T14:21:18+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/motorola-solutions-introduces-hybrid-cloud-call-handling-offer-to-drive-911-response-speed-and-resiliency\/"},"wordCount":643,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/motorola-solutions-introduces-hybrid-cloud-call-handling-offer-to-drive-911-response-speed-and-resiliency\/#primaryimage"},"thumbnailUrl":"https:\/\/mms.businesswire.com\/media\/20250623835843\/en\/2504229\/4\/NENA_2025.jpg","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/motorola-solutions-introduces-hybrid-cloud-call-handling-offer-to-drive-911-response-speed-and-resiliency\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/motorola-solutions-introduces-hybrid-cloud-call-handling-offer-to-drive-911-response-speed-and-resiliency\/","name":"Motorola Solutions Introduces Hybrid Cloud Call Handling Offer to Drive 911 Response Speed and Resiliency - 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