{"id":860102,"date":"2025-06-12T09:50:05","date_gmt":"2025-06-12T13:50:05","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-genie-bot-delivers-millions-of-dollars-in-business-value\/"},"modified":"2025-06-12T09:50:05","modified_gmt":"2025-06-12T13:50:05","slug":"verint-genie-bot-delivers-millions-of-dollars-in-business-value","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-genie-bot-delivers-millions-of-dollars-in-business-value\/","title":{"rendered":"Verint Genie Bot Delivers Millions of Dollars in Business Value"},"content":{"rendered":"

<\/p>\n

Verint Genie Bot Delivers Millions of Dollars in Business Value<\/b><\/p>\n

MELVILLE, N.Y.–(BUSINESS WIRE<\/a>)–Verint\u00ae<\/sup><\/a> (NASDAQ: VRNT), The CX Automation Company\u2122<\/sup>, today announced AI business outcomes customers achieved with the recently launched Verint Genie Bot<\/a>.<\/p>\n

\nPart of Verint Open Platform\u2019s business analytics solutions, Verint Genie Bot is supercharging business analyst capacity. The bot delivers critical customer experience (CX) insights to executives at unprecedented speed across customer complaints, churn, upsell opportunities and cost reduction initiatives.<\/p>\n

Verint Genie Bot Delivers Powerful AI Business Outcomes<\/b><\/p>\n

\nThe AI-powered bot delivers actionable CX insights in minutes, driving millions of dollars in value to customers across industries. For example, in the first day of using Verint Genie Bot, an international financial institution uncovered the insights to optimize customer journeys, reduce costs and increase revenue by $5 million. In addition, an energy provider leveraged the bot\u2019s insights to streamline self-service and agent workflows, opening the door to $3 million in cost reduction.<\/p>\n

\n\u201cOur latest release of Verint Genie Bot is another breakthrough in applying agentic AI to CX Automation,\u201d said Verint\u2019s Global Vice President, Product and Go-to-Market Strategy, Daniel Ziv. \u201cBy combining the latest generative and agentic AI capabilities, Verint Genie Bot is now proven to create unparalleled value.\u201d<\/p>\n

\nDiscover how Verint Genie Bot<\/a> and Verint Open Platform<\/a> can unlock transformative insights and AI outcomes, now.<\/p>\n

About Verint<\/b><\/p>\n

\nVerint\u00ae<\/sup> (NASDAQ: VRNT) is a leader in Customer Experience (CX) Automation, serving a customer base that includes more than 80 of the Fortune 100 companies. The world\u2019s most iconic brands use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI Business Outcomes, Now\u2122 across the enterprise. Verint is uniquely positioned to help brands increase CX Automation with our differentiated, AI-powered Open Platform.<\/p>\n

\nVerint, The CX Automation Company\u2122, is proud to be Certified\u2122 by Great Place To Work\u00ae<\/sup>. Learn more at Verint.com<\/a>.<\/p>\n

\nThis press release contains \u201cforward-looking statements,\u201d including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management’s expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2025, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.<\/p>\n

\nVERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CX AUTOMATION COMPANY, THE CUSTOMER ENGAGEMENT COMPANY AND THE ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20250611366846\/en\/<\/a><\/span><\/p>\n

Media Relations
\n<\/b>
Andi Barnett
\n
andrea.barnett@verint.com<\/a><\/p>\n

Investor Relations
\n<\/b>
Matthew Frankel
\n
matthew.frankel@verint.com<\/a><\/p>\n

\n\u00a0<\/p>\n

KEYWORDS:<\/b> United States North America New York<\/p>\n

INDUSTRY KEYWORDS:<\/b> Professional Services Data Management Business Data Analytics Technology Software Artificial Intelligence<\/p>\n

MEDIA:<\/b><\/p>\n\n\n\n\n
Logo<\/b><\/font><\/td>\n<\/tr>\n
\"Logo\"<\/td>\n<\/tr>\n
<\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Verint Genie Bot Delivers Millions of Dollars in Business Value MELVILLE, N.Y.–(BUSINESS WIRE)–Verint\u00ae (NASDAQ: VRNT), The CX Automation Company\u2122, today announced AI business outcomes customers achieved with the recently launched Verint Genie Bot. Part of Verint Open Platform\u2019s business analytics solutions, Verint Genie Bot is supercharging business analyst capacity. The bot delivers critical customer experience (CX) insights to executives at unprecedented speed across customer complaints, churn, upsell opportunities and cost reduction initiatives. Verint Genie Bot Delivers Powerful AI Business Outcomes The AI-powered bot delivers actionable CX insights in minutes, driving millions of dollars in value to customers across industries. For example, in the first day of using Verint Genie Bot, an international financial institution uncovered the insights to optimize customer … <\/p>\n

Continue reading “Verint Genie Bot Delivers Millions of Dollars in Business Value”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-860102","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nVerint Genie Bot Delivers Millions of Dollars in Business Value - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/verint-genie-bot-delivers-millions-of-dollars-in-business-value\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Verint Genie Bot Delivers Millions of Dollars in Business Value - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Verint Genie Bot Delivers Millions of Dollars in Business Value MELVILLE, N.Y.–(BUSINESS WIRE)–Verint\u00ae (NASDAQ: VRNT), The CX Automation Company\u2122, today announced AI business outcomes customers achieved with the recently launched Verint Genie Bot. Part of Verint Open Platform\u2019s business analytics solutions, Verint Genie Bot is supercharging business analyst capacity. The bot delivers critical customer experience (CX) insights to executives at unprecedented speed across customer complaints, churn, upsell opportunities and cost reduction initiatives. Verint Genie Bot Delivers Powerful AI Business Outcomes The AI-powered bot delivers actionable CX insights in minutes, driving millions of dollars in value to customers across industries. 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