{"id":858983,"date":"2025-06-10T08:59:55","date_gmt":"2025-06-10T12:59:55","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-wins-six-trustradius-top-rated-awards-based-on-customer-reviews\/"},"modified":"2025-06-10T08:59:55","modified_gmt":"2025-06-10T12:59:55","slug":"verint-wins-six-trustradius-top-rated-awards-based-on-customer-reviews","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-wins-six-trustradius-top-rated-awards-based-on-customer-reviews\/","title":{"rendered":"Verint Wins Six TrustRadius &#8216;Top Rated&#8217; Awards Based on Customer Reviews"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwlistdisc { list-style-type: disc }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>Verint Wins Six TrustRadius &#8216;Top Rated&#8217; Awards Based on Customer Reviews<\/b><\/p>\n<p class=\"bwalignc\"><b>Recognition From Customers Highlights Verint\u2019s Leadership in AI-Powered CX Automation<\/b><\/p>\n<p>MELVILLE, N.Y.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.verint.com&amp;esheet=54271203&amp;newsitemid=20250609561954&amp;lan=en-US&amp;anchor=Verint%26%23174%3B&amp;index=1&amp;md5=e6f1eae491f9d8be73853b389e284cba\">Verint<sup>\u00ae<\/sup><\/a> (NASDAQ: VRNT), The CX Automation Company\u2122, today announced that it earned six <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fsolutions.trustradius.com%2Fawards%2F&amp;esheet=54271203&amp;newsitemid=20250609561954&amp;lan=en-US&amp;anchor=TrustRadius&amp;index=2&amp;md5=a89a16c616790800564ce4112bddb539\">TrustRadius<\/a> 2025 \u2018Top Rated\u2019 awards based on customer reviews. The accolades reflect outstanding customer satisfaction and outcome delivery across Verint Open Platform and AI-powered bots.<\/p>\n<p>\nA perennial \u2018Top Rated\u2019 winner across multiple categories, Verint is recognized by customers as a winner in the 2025 awards for:<\/p>\n<ul class=\"bwlistdisc\">\n<li>\nContact Center Software<\/p>\n<\/li>\n<li>\nConversation Intelligence<\/p>\n<\/li>\n<li>\nTranscription<\/p>\n<\/li>\n<li>\nVoice Recognition<\/p>\n<\/li>\n<li>\nCall Center Workforce Optimization<\/p>\n<\/li>\n<li>\nWorkforce Management<\/p>\n<\/li>\n<\/ul>\n<p>\nVerint customers report stronger, faster AI business outcomes and measurable business value, supporting the TrustRadius recognition. Here are a few examples:<\/p>\n<ul class=\"bwlistdisc\">\n<li><b>Increased agent capacity<\/b>: A leading telecom brand reported that over 50% of customer calls were automated, creating $10 million in increased agent capacity.\n<\/li>\n<li><b>Increased supervisor capacity:<\/b> A fintech company automated 96% of quality evaluations, creating $6 million in increased supervisor capacity.\n<\/li>\n<li><b>Increased revenue per interaction: <\/b>A telecommunications company increased revenue by $770 per agent per month across a workforce of 3,000 agents, resulting in $30 million in increased revenue.\n<\/li>\n<li><b>Elevated CX metrics: <\/b>A bank deployed Verint Agent Copilot Bots to assist agents struggling with customer mortgage applications and reported their contact center Net Promoter Score (NPS) increased from +3 to +39.\n<\/li>\n<\/ul>\n<p><b>Customer Recognition Underscores Verint\u2019s Leadership<\/b><\/p>\n<p>\n&#8220;Our \u2018Top Rated\u2019 awards are based entirely on customer feedback, making them one of the most credible recognitions in the tech industry,&#8221; said TrustRadius\u2019s Chief Marketing Officer, Allyson Havener. &#8220;Verint earning a \u2018Top Rated\u2019 award in multiple categories highlights the value they deliver and the trust they\u2019ve built with their customers. It\u2019s clear that brands using Verint appreciate the company\u2019s commitment to innovation and support.&#8221;<\/p>\n<p>\n\u2018Top Rated\u2019 awards are derived from verified customer input on TrustRadius, a leading B2B technology review platform and industry standard for unbiased recognition of excellent technology products. The 2025 accolades highlight the value and outcomes Verint delivers with AI-powered CX Automation, such as increasing agent and supervisor capacity, customer satisfaction scores and revenue generation.<\/p>\n<p>\n\u201cThis recognition from TrustRadius is especially meaningful because it comes directly from our customers,\u201d said Verint\u2019s Chief Marketing Officer, Anna Convery. \u201cIt validates our strategy of delivering an open, AI-powered CX Automation platform that drives stronger, faster business outcomes and exceptional CX and EX innovation for our valued customers.\u201d<\/p>\n<p>\nVisit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.trustradius.com%2Fvendors%2Fverint&amp;esheet=54271203&amp;newsitemid=20250609561954&amp;lan=en-US&amp;anchor=Verint%26%238217%3Bs+vendor+page+on+TrustRadius&amp;index=3&amp;md5=b92a90c5162f8ee89cc7e1a53a2ef753\">Verint\u2019s vendor page on TrustRadius<\/a> to learn more. To explore Verint\u2019s award-winning solutions and learn about customer outcomes, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.verint.com&amp;esheet=54271203&amp;newsitemid=20250609561954&amp;lan=en-US&amp;anchor=Verint&amp;index=4&amp;md5=3a453fe78dd37a8ef76ceb25e1ee3ec4\">Verint<\/a>.<\/p>\n<p><b>About TrustRadius<\/b><\/p>\n<p>\nTrustRadius is a buyer intelligence platform for business technology. We enable buyers to make confident decisions, through comprehensive product information, in-depth customer insights, and peer conversations. We help technology brands capture and activate the authentic voice of customers to improve their products, build confidence with prospects, and engage in-market buyers to improve ROI. Founded by successful entrepreneurs and headquartered in the technology hub of Austin, Texas, TrustRadius is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures.<\/p>\n<p><b>About Verint<\/b><\/p>\n<p>\nVerint<sup>\u00ae<\/sup> (NASDAQ: VRNT) is a leader in Customer Experience (CX) Automation, serving a customer base that includes more than 80 of the Fortune 100 companies. The world\u2019s most iconic brands use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI Business Outcomes, Now\u2122 across the enterprise. Verint is uniquely positioned to help brands increase CX Automation with our differentiated, AI-powered Open Platform.<\/p>\n<p>\nVerint, The CX Automation Company\u2122, is proud to be Certified\u2122 by Great Place To Work<sup>\u00ae<\/sup>. Learn more at <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.verint.com%2F&amp;esheet=54271203&amp;newsitemid=20250609561954&amp;lan=en-US&amp;anchor=Verint.com&amp;index=5&amp;md5=5098ea19fc18c059b454f198c8c01dcc\">Verint.com<\/a>.<\/p>\n<p>\nThis press release contains \u201cforward-looking statements,\u201d including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management&#8217;s expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2025 and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.<\/p>\n<p>\nVERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CX AUTOMATION COMPANY, THE CUSTOMER ENGAGEMENT COMPANY AND THE ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20250609561954r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20250609561954\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20250609561954\/en\/<\/a><\/span><\/p>\n<p><b>Media Relations<br \/>\n<\/b><br \/>Andi Barnett<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:andrea.barnett@verint.com\">andrea.barnett@verint.com<\/a><\/p>\n<p><b>Investor Relations<br \/>\n<\/b><br \/>Matthew Frankel<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:matthew.frankel@verint.com\">matthew.frankel@verint.com<\/a><\/p>\n<p>\n\u00a0<\/p>\n<p><b>KEYWORDS:<\/b> United States North America New York<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Electronic Design Automation Data Management Technology VoIP Software Artificial Intelligence<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20250609561954\/en\/638510\/3\/Verint_Logo_Blue_RGB_High-Res.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Verint Wins Six TrustRadius &#8216;Top Rated&#8217; Awards Based on Customer Reviews Recognition From Customers Highlights Verint\u2019s Leadership in AI-Powered CX Automation MELVILLE, N.Y.&#8211;(BUSINESS WIRE)&#8211;Verint\u00ae (NASDAQ: VRNT), The CX Automation Company\u2122, today announced that it earned six TrustRadius 2025 \u2018Top Rated\u2019 awards based on customer reviews. The accolades reflect outstanding customer satisfaction and outcome delivery across Verint Open Platform and AI-powered bots. A perennial \u2018Top Rated\u2019 winner across multiple categories, Verint is recognized by customers as a winner in the 2025 awards for: Contact Center Software Conversation Intelligence Transcription Voice Recognition Call Center Workforce Optimization Workforce Management Verint customers report stronger, faster AI business outcomes and measurable business value, supporting the TrustRadius recognition. Here are a few examples: Increased agent capacity: &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/verint-wins-six-trustradius-top-rated-awards-based-on-customer-reviews\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Verint Wins Six TrustRadius &#8216;Top Rated&#8217; Awards Based on Customer Reviews&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-858983","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Verint Wins Six TrustRadius &#039;Top Rated&#039; Awards Based on Customer Reviews - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/verint-wins-six-trustradius-top-rated-awards-based-on-customer-reviews\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Verint Wins Six TrustRadius &#039;Top Rated&#039; Awards Based on Customer Reviews - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Verint Wins Six TrustRadius &#8216;Top Rated&#8217; Awards Based on Customer Reviews Recognition From Customers Highlights Verint\u2019s Leadership in AI-Powered CX Automation MELVILLE, N.Y.&#8211;(BUSINESS WIRE)&#8211;Verint\u00ae (NASDAQ: VRNT), The CX Automation Company\u2122, today announced that it earned six TrustRadius 2025 \u2018Top Rated\u2019 awards based on customer reviews. The accolades reflect outstanding customer satisfaction and outcome delivery across Verint Open Platform and AI-powered bots. A perennial \u2018Top Rated\u2019 winner across multiple categories, Verint is recognized by customers as a winner in the 2025 awards for: Contact Center Software Conversation Intelligence Transcription Voice Recognition Call Center Workforce Optimization Workforce Management Verint customers report stronger, faster AI business outcomes and measurable business value, supporting the TrustRadius recognition. 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Awards Based on Customer Reviews Recognition From Customers Highlights Verint\u2019s Leadership in AI-Powered CX Automation MELVILLE, N.Y.&#8211;(BUSINESS WIRE)&#8211;Verint\u00ae (NASDAQ: VRNT), The CX Automation Company\u2122, today announced that it earned six TrustRadius 2025 \u2018Top Rated\u2019 awards based on customer reviews. The accolades reflect outstanding customer satisfaction and outcome delivery across Verint Open Platform and AI-powered bots. A perennial \u2018Top Rated\u2019 winner across multiple categories, Verint is recognized by customers as a winner in the 2025 awards for: Contact Center Software Conversation Intelligence Transcription Voice Recognition Call Center Workforce Optimization Workforce Management Verint customers report stronger, faster AI business outcomes and measurable business value, supporting the TrustRadius recognition. 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