{"id":848291,"date":"2025-05-07T10:47:01","date_gmt":"2025-05-07T14:47:01","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/jetblue-awarded-best-airline-for-first-business-class-customer-satisfaction-by-j-d-power\/"},"modified":"2025-05-07T10:47:01","modified_gmt":"2025-05-07T14:47:01","slug":"jetblue-awarded-best-airline-for-first-business-class-customer-satisfaction-by-j-d-power","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/jetblue-awarded-best-airline-for-first-business-class-customer-satisfaction-by-j-d-power\/","title":{"rendered":"JetBlue Awarded Best Airline for First\/Business Class Customer Satisfaction by J.D. Power"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwlistdisc { list-style-type: disc }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>JetBlue Awarded Best Airline for First\/Business Class Customer Satisfaction by J.D. Power<\/b><\/p>\n<p class=\"bwalignc\"><i>JetBlue\u2019s Premium Mint<\/i><sup>\u00ae<\/sup><i> Experience Ranked Highest in On-Board Experience, Airline Staff, Ease of Travel, Value for Price Paid and Level of Trust with Airline<\/i><\/p>\n<p>NEW YORK&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nJetBlue (NASDAQ: JBLU) today proudly announced it has been ranked the top airline for first\/business class customer satisfaction in the J.D. Power 2025 North America Airline Satisfaction Study. The award highlights the success of JetBlue\u2019s <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.jetblue.com%2Fflying-with-us%2Fmint&amp;esheet=54250540&amp;newsitemid=20250507184438&amp;lan=en-US&amp;anchor=Mint%26%23174%3B+premium+experience&amp;index=1&amp;md5=317cd144d8e1f2086f55683091e6a063\">Mint<sup>\u00ae<\/sup> premium experience<\/a>, which has reshaped what travelers expect from business-class flying by offering comfort and standout service at a more competitive price point.\n<\/p>\n<p>\nJetBlue also ranked No. 1 in five of the seven dimensions evaluated by J.D. Power for first\/business class, including on-board experience, airline staff, ease of travel, value for price paid and level of trust with airline, underscoring the excellence of the Mint experience and the airline\u2019s commitment to reliable, caring service.\n<\/p>\n<p>\n\u201cThis honor reflects the incredible work of JetBlue\u2019s crewmembers, who are committed to delivering an exceptional Mint experience from the moment they book our high-value fares to when they seamlessly reach their destination,\u201d said Marty St. George, president, JetBlue. \u201cMint was built to shake up legacy premium travel, and this award demonstrates that our approach is working. Through our JetForward strategy, we\u2019re staying focused on what we do best by offering great service, expanding premium experiences and prioritizing reliability for our customers.\u201d\n<\/p>\n<p><b>JetBlue\u2019s Mint Experience<br \/>\n<br \/><\/b>Mint brings a fresh take on premium travel, combining comfort, personal service and thoughtful design. Available on select long-haul routes, Mint offers a boutique-style flight experience that stands out from traditional first\/business class offerings. Key features include:\n<\/p>\n<ul class=\"bwlistdisc\">\n<li>\nHospitality-trained crewmembers who make every Mint customer feel at home\n<\/li>\n<li>\nFully lie-flat seats with Tuft &amp; Needle<sup>\u00ae<\/sup> cushions, comforters and pillows\n<\/li>\n<li>\nCurated dining with restaurant-style small plates from NYC\u2019s Delicious Hospitality Group restaurants Legacy Records, Charlie Bird and Pasquale Jones\n<\/li>\n<li>\n15-inch seatback screens with free movies, shows, live TV and more\n<\/li>\n<li>\nPremium benefits, including a dedicated Mint check-in line, priority security (at select airports), early boarding and preferred baggage claim\n<\/li>\n<li>\nAmenity kits by Caraa, packed with travel and wellness essentials\n<\/li>\n<\/ul>\n<p>\nThis month, JetBlue continues to expand its Mint service with two new transatlantic routes from Boston Logan International Airport (BOS) to Edinburgh Airport (EDI) and Adolfo Su\u00e1rez Madrid\u2013Barajas Airport (MAD). The airline will later open its first-ever lounges at John F. Kennedy International Airport (JFK) and Boston Logan International Airport (BOS), giving transatlantic Mint customers a complimentary space to relax, play and work before their flight.\n<\/p>\n<p><b>Elevating the Experience for All Customers<br \/>\n<br \/><\/b>JetBlue also ranked No. 2 in both economy and premium economy, demonstrating strong performance across the airline\u2019s core experience. The airline\u2019s rise from fourth in premium economy and fifth in economy customer satisfaction last year reflects strong momentum in the airline&#8217;s JetForward strategy with customer-focused initiatives across the entire travel ribbon.\n<\/p>\n<p>\nEarlier this year, the airline introduced <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.jetblue.com%2Fflying-with-us%2Fevenmore&amp;esheet=54250540&amp;newsitemid=20250507184438&amp;lan=en-US&amp;anchor=EvenMore&amp;index=2&amp;md5=6d9e8c890314474e834c172720812a2c\">EvenMore<\/a><sup>\u00ae<\/sup>, a new premium experience for core customers that includes additional legroom and new benefits like dedicated overhead bin space, complimentary alcoholic drinks and a premium snack in addition to early boarding, and priority security. All of this comes on top of JetBlue\u2019s signature features for all customers: free high-speed Wi-Fi, seatback entertainment and free brand-name snacks and drinks.\n<\/p>\n<p>\nThe J.D. Power North America Airline Satisfaction Study<sup \/>measures passenger satisfaction among business and leisure travelers of major airline carriers in North America with the entire air travel experience \u2014 from reservation to baggage retrieval \u2014 based on a recent flight experience. The study surveys more than 10,000 customers for passenger satisfaction based on performance in several dimensions: Day of Travel Pre\/Post-Flight Experience, On-Board Experience, Ease of Travel with Airline, Digital Tools, Airline Staff, Value for Price Paid and Level of Trust with Airline. This is JetBlue\u2019s 23<sup>rd<\/sup> J.D. Power honor.\n<\/p>\n<p><b>About JetBlue<br \/>\n<br \/><\/b>JetBlue is New York&#8217;s Hometown Airline<sup>\u00ae<\/sup>, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles, Orlando and San Juan. JetBlue carries customers to more than 100 destinations throughout the United States, Latin America, Caribbean, Canada and Europe. For more information and the best fares, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.jetblue.com%2F&amp;esheet=54250540&amp;newsitemid=20250507184438&amp;lan=en-US&amp;anchor=jetblue.com&amp;index=3&amp;md5=2c3188cfba0a2c6e972ea570bbf88c63\">jetblue.com<\/a>.\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20250507184438r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20250507184438\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20250507184438\/en\/<\/a><\/span><\/p>\n<p><b>JetBlue Corporate Communications<br \/>\n<\/b><br \/>Tel: +1.718.709.3089<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:corpcomm@jetblue.com\">corpcomm@jetblue.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> United States North America New York<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Retail Luxury Air Transport Transportation Travel<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20250507184438\/en\/2201891\/3\/JetBlue_2024.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>JetBlue Awarded Best Airline for First\/Business Class Customer Satisfaction by J.D. Power JetBlue\u2019s Premium Mint\u00ae Experience Ranked Highest in On-Board Experience, Airline Staff, Ease of Travel, Value for Price Paid and Level of Trust with Airline NEW YORK&#8211;(BUSINESS WIRE)&#8211; JetBlue (NASDAQ: JBLU) today proudly announced it has been ranked the top airline for first\/business class customer satisfaction in the J.D. Power 2025 North America Airline Satisfaction Study. The award highlights the success of JetBlue\u2019s Mint\u00ae premium experience, which has reshaped what travelers expect from business-class flying by offering comfort and standout service at a more competitive price point. JetBlue also ranked No. 1 in five of the seven dimensions evaluated by J.D. Power for first\/business class, including on-board experience, airline &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/jetblue-awarded-best-airline-for-first-business-class-customer-satisfaction-by-j-d-power\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;JetBlue Awarded Best Airline for First\/Business Class Customer Satisfaction by J.D. Power&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-848291","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>JetBlue Awarded Best Airline for First\/Business Class Customer Satisfaction by J.D. Power - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/jetblue-awarded-best-airline-for-first-business-class-customer-satisfaction-by-j-d-power\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"JetBlue Awarded Best Airline for First\/Business Class Customer Satisfaction by J.D. Power - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"JetBlue Awarded Best Airline for First\/Business Class Customer Satisfaction by J.D. Power JetBlue\u2019s Premium Mint\u00ae Experience Ranked Highest in On-Board Experience, Airline Staff, Ease of Travel, Value for Price Paid and Level of Trust with Airline NEW YORK&#8211;(BUSINESS WIRE)&#8211; JetBlue (NASDAQ: JBLU) today proudly announced it has been ranked the top airline for first\/business class customer satisfaction in the J.D. Power 2025 North America Airline Satisfaction Study. The award highlights the success of JetBlue\u2019s Mint\u00ae premium experience, which has reshaped what travelers expect from business-class flying by offering comfort and standout service at a more competitive price point. JetBlue also ranked No. 1 in five of the seven dimensions evaluated by J.D. Power for first\/business class, including on-board experience, airline &hellip; Continue reading &quot;JetBlue Awarded Best Airline for First\/Business Class Customer Satisfaction by J.D. 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