{"id":847435,"date":"2025-05-06T13:07:06","date_gmt":"2025-05-06T17:07:06","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/servicenow-and-nvidia-fuel-a-new-class-of-intelligent-ai-agents-across-the-enterprise\/"},"modified":"2025-05-06T13:07:06","modified_gmt":"2025-05-06T17:07:06","slug":"servicenow-and-nvidia-fuel-a-new-class-of-intelligent-ai-agents-across-the-enterprise","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/servicenow-and-nvidia-fuel-a-new-class-of-intelligent-ai-agents-across-the-enterprise\/","title":{"rendered":"ServiceNow and NVIDIA Fuel a New Class of Intelligent AI Agents Across the Enterprise"},"content":{"rendered":"

<\/p>\n

ServiceNow and NVIDIA Fuel a New Class of Intelligent AI Agents Across the Enterprise<\/b><\/p>\n

New Apriel Nemotron 15B reasoning model delivers lower latency, lower inference costs, and faster agentic AI\u2014purpose built for performance, cost, and scale<\/i><\/p>\n

ServiceNow brings accelerated data processing to Workflow Data Fabric with the integration of NVIDIA NeMo microservices, driving a closed-loop data flywheel process that enhances model accuracy and personalized user experiences<\/i><\/p>\n

LAS VEGAS–(BUSINESS WIRE<\/a>)–Knowledge 2025 \u2013 <\/b>Today at ServiceNow\u2019s annual customer and partner event, Knowledge 2025<\/a>, ServiceNow<\/a> and NVIDIA announced an expansion of their partnership to fuel a new class of intelligent AI agents across the enterprise. This includes the debut of a new high-performance ServiceNow reasoning model, Apriel Nemotron 15B\u2014developed in partnership with NVIDIA\u2014that evaluates relationships, applies rules, and weighs goals to reach conclusions or make decisions. The open-source LLM is post-trained with NVIDIA and ServiceNow-provided data, helping deliver lower latency, lower inference costs, and faster agentic AI. The companies also unveiled plans to bring accelerated data processing to ServiceNow Workflow Data Fabric<\/a> with the integration of select NVIDIA NeMo microservices<\/a>, driving a closed-loop data flywheel process that enhances model accuracy and personalized user experiences.\n<\/p>\n

\nThe Apriel Nemotron 15B reasoning model represents a significant step forward in developing compact, enterprise-grade LLMs purpose-built for real-time workflow execution. The model was trained using NVIDIA NeMo<\/a>, the NVIDIA Llama Nemotron Post-Training Dataset, and ServiceNow domain-specific data with NVIDIA DGX Cloud<\/a> on Amazon Web Services (AWS). It delivers advanced reasoning capabilities in a smaller size\u2014making it faster, more efficient, and cost-effective to run on NVIDIA GPU infrastructure as an NVIDIA NIM<\/a> microservice. Benchmarks show promising results for the model\u2019s size category, reinforcing its potential to power agentic AI workflows at scale. The debut of this model comes as enterprise AI continues to rise as a transformative force\u2014helping businesses address growing complexity, navigate macroeconomic uncertainty, and drive smarter, more resilient operations.\n<\/p>\n

\nTo support ongoing model innovation and AI agent performance, ServiceNow and NVIDIA also unveiled a new collaboration on a joint data flywheel<\/a> architecture that will integrate ServiceNow Workflow Data Fabric and select NVIDIA NeMo microservices. This integrated approach curates and contextualizes enterprise workflow data to refine and optimize reasoning models, with guardrails in place to help ensure that customers are in control of how their data is used and processed in a secure and compliant manner. This enables a closed-loop learning process that improves model accuracy and adaptability\u2014accelerating the development and deployment of highly personalized, context-aware AI agents designed to enhance enterprise productivity.\n<\/p>\n

\n\u201cWith this new Apriel Nemotron 15B reasoning model, we\u2019re powering intelligent AI agents that can make context-aware decisions, adapt to complex workflows, and deliver personalized outcomes at scale,\u201d said Jon Sigler, EVP of Platform and AI at ServiceNow. \u201cBut the model is just one part of the innovation. Our collaboration building a data flywheel\u2014powered by Workflow Data Fabric and NVIDIA NeMo\u2014enables a virtuous cycle of learning and improvement. This helps us build AI agents that are contextually aware, deeply personalized, and aligned to the real-time needs of the enterprise.\u201d\n<\/p>\n

\n\u201cNVIDIA and ServiceNow share a mission to reimagine employee productivity through AI tools that help people get more done,\u201d said Kari Briski, Vice President of Generative AI Software for Enterprise at NVIDIA. \u201cTogether, we\u2019ve built the Apriel Nemotron 15B model to serve as an enterprise-grade reasoning engine and plan to integrate NVIDIA NeMo microservices into ServiceNow Workflow Data Fabric, providing a powerful foundation for intelligent digital agents.\u201d\n<\/p>\n

\nThe new Apriel Nemotron 15B reasoning model and data flywheel integration will better equip AI agents to meet the growing demands of customers with continuous data and process feedback. For example, imagine an AI agent resolving a complex billing issue by pulling in past customer interactions, reasoning through the problem, and recommending the next best step\u2014getting faster, more accurate, and more efficient with every case it handles. Together, ServiceNow and NVIDIA are turning enterprise data into real-time, personalized action.\n<\/p>\n

\nThis latest milestone builds on the recently announced<\/a> AI agent evaluation tools and integration of NVIDIA Llama Nemotron<\/a> models with the ServiceNow AI Platform to accelerate agentic AI development. ServiceNow and NVIDIA have a shared vision of designing innovations that ensure LLMs\u2014and the experiences they\u2019re powering\u2014are not only intelligent, but also measurable, secure, and ready for real-world deployment. The co-development of the Apriel Nemotron 15B reasoning model and data flywheel integration marks a natural next step in the companies\u2019 deep partnership\u2014furthering their collaboration to power enterprise workflows with greater speed, precision, and cost-efficiency.\n<\/p>\n

Availability<\/b><\/p>\n

\nThe Apriel Nemotron 15B model is expected to be available in Q2 2025.\n<\/p>\n

Additional information:<\/b><\/p>\n

\nLearn more about ServiceNow Knowledge 2025<\/a>.\n<\/p>\n

About ServiceNow<\/b><\/p>\n

\nServiceNow (NYSE: NOW) is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes. For more information, visit: www.servicenow.com<\/a>.\n<\/p>\n

Forward-Looking Statements<\/b><\/p>\n

\nThis press release contains \u201cforward-looking statements\u201d about the expectations, beliefs, plans, and intentions relating to new innovations ServiceNow and NVIDIA are co-developing. Such statements include statements regarding future product capabilities and offerings and expected benefits to ServiceNow. Forward-looking statements are subject to known and unknown risks and uncertainties and are based on potentially inaccurate assumptions that could cause actual results to differ materially from those expected or implied by the forward-looking statements. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, ServiceNow\u2019s results could differ materially from the results expressed or implied by the forward-looking statements made. ServiceNow undertakes no obligation, and does not intend, to update the forward-looking statements. Factors that may cause actual results to differ materially from those in any forward-looking statements include: (i) delays and unexpected difficulties and expenses in executing the product capabilities and offerings, (ii) changes in the regulatory landscape related to AI and (iii) uncertainty as to whether sales will justify the investments in the product capabilities and offerings. Further information on factors that could affect ServiceNow\u2019s financial and other results is included in the filings ServiceNow makes with the Securities and Exchange Commission from time to time.\n<\/p>\n

\n\u00a9 2025 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and\/or registered trademarks of ServiceNow, Inc. in the United States and\/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.\n<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20250506532790\/en\/<\/a><\/span><\/p>\n

Media Contact
\n<\/b>
Katlyn Hirokawa
\n
408-489-7381
\n
press@servicenow.com<\/a><\/p>\n

KEYWORDS:<\/b> United States North America Nevada<\/p>\n

INDUSTRY KEYWORDS:<\/b> Internet Data Management Technology Artificial Intelligence Software<\/p>\n

MEDIA:<\/b><\/p>\n\n\n\n\n
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\"Logo\"<\/td>\n<\/tr>\n
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ServiceNow and NVIDIA Fuel a New Class of Intelligent AI Agents Across the Enterprise New Apriel Nemotron 15B reasoning model delivers lower latency, lower inference costs, and faster agentic AI\u2014purpose built for performance, cost, and scale ServiceNow brings accelerated data processing to Workflow Data Fabric with the integration of NVIDIA NeMo microservices, driving a closed-loop data flywheel process that enhances model accuracy and personalized user experiences LAS VEGAS–(BUSINESS WIRE)–Knowledge 2025 \u2013 Today at ServiceNow\u2019s annual customer and partner event, Knowledge 2025, ServiceNow and NVIDIA announced an expansion of their partnership to fuel a new class of intelligent AI agents across the enterprise. This includes the debut of a new high-performance ServiceNow reasoning model, Apriel Nemotron 15B\u2014developed in partnership with NVIDIA\u2014that … <\/p>\n

Continue reading “ServiceNow and NVIDIA Fuel a New Class of Intelligent AI Agents Across the Enterprise”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-847435","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nServiceNow and NVIDIA Fuel a New Class of Intelligent AI Agents Across the Enterprise - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/servicenow-and-nvidia-fuel-a-new-class-of-intelligent-ai-agents-across-the-enterprise\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ServiceNow and NVIDIA Fuel a New Class of Intelligent AI Agents Across the Enterprise - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"ServiceNow and NVIDIA Fuel a New Class of Intelligent AI Agents Across the Enterprise New Apriel Nemotron 15B reasoning model delivers lower latency, lower inference costs, and faster agentic AI\u2014purpose built for performance, cost, and scale ServiceNow brings accelerated data processing to Workflow Data Fabric with the integration of NVIDIA NeMo microservices, driving a closed-loop data flywheel process that enhances model accuracy and personalized user experiences LAS VEGAS–(BUSINESS WIRE)–Knowledge 2025 \u2013 Today at ServiceNow\u2019s annual customer and partner event, Knowledge 2025, ServiceNow and NVIDIA announced an expansion of their partnership to fuel a new class of intelligent AI agents across the enterprise. 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